Hi Reach Broadband — No response for updating the Name of my account

I have requested to update my account name and raised a complaint as well for the same. But they have marked the complaint as 'Resolved' without even working on it. Even I have called nearly 5-10 times but whenever I call they say that they will change and it would reflect with in half an hour. But it won't get reflected in the website. Worst service providers ever .
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    Hi Reach Broadband Phone
    +91 84 6681 2345
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    8-1-198., Balasamudram, Warrangal Dt., Telangana, Hanamkonda, India - 506001
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