Hidesign India Complaints & Reviews

Dear sir/madam,

Greetings from an extremely disgruntled customer.

I love the brand hidesign... Have heard a lot about the brand & its promises...& have been a 'high spending' customer for this brand...

Now, starts the unpleasant surprise...

On the 4th feb, 2011 i had give a purse & a wallet for repairs on very miner problems of the zip & small wear & tear of the purse & the wallet... The purse was bought from the nariman point store & the wallet from shopper stop bandra (Mumbai)...

I have give them for repair at inorbit mall & the person handling the store promised a months time to get it repaired.
Today is the 16th march.. Its been 1mth 12days & i have still not received the purse & the wallet...

I have visited the store twice till now & the bag & the wallet has still not come...
I have been a loyal customer of this brand & really ashamed to face this trouble...

This incident has brought me a lot of discomfort with the brand... The unresponsiveness and unexplainable delay is upsetting me a lot!

With great regret i complain that the attitude of the brand is not appropriate and it is really humiliating to follow up/ visits regularly for such a small repair for my purchased product.

It is really surprising to note that a company of such repute has such irresponsible dealers/retailers.

You are requested to take up this matter and arrange for the some compensation for all the trouble that i have faced by visiting the stores after my work & getting no positive response form your end.

I look forward for your cooperation and positive reply.

And mind you, this is the last recourse i am taking...

Your’s (Still) faithfully,

Vidhi mukesh shah

m not satisfy with hidesign brand.as i know that hidesign is a trusted brand bt m really 2 much disappoint with my hidesign product( handbag).as once its replaced from rajouri garden bt same issue occur again and again.the issue(colour faided/or pealing.it means the product quality is not good.as i also working in nokia care and i know how to maintain the product .bt i never xpect this bad result from hidesign bag which i purchase worth Rs-3995 on 21-may-2010

dissatisfied with hidesign.and never suggest to purchase hidesign to any one.

regards
chandni manchanda
[protected]

I had purchased a bag from Hidesign Boutique in Bangalore in September. They promise a year's warranty. All the stitches came out within four months. They refused to replace the bag saying it is being used which is unfair because the bag is in warranty, I compromised on getting the bag repaired. Its been more than 40 days now and I have not got my bag back.This is a very serious issue because I spent rs.4000/- on it and this is the way...

Hi am regular customer of hidesign .last week i visit to hidesign store in amritsar .the store manager of that store speak very rude language .she will start abuseing me i requested to seniors of hidesign plz change that store manger .and dont appoint any lady store manager.


Thanks
harpreet singh

Reference my complaint dated 17.7.2010.
It gives me great pleasure to note the quick response to my complaint. Thank you so very much.

The store staff returned my bag which was a da milano bag.
I was told they do not take job work of other company's bags. I do agree and respect company policies.
I did not see the tag when i gave the bag on 5.5.2010. Since i have hidesign bags also, i thought it was a hidesign bag and gave it at your store.
Needless to say had i been advised accordingly when they took my job order, i would not have given my bag nor made any complaints. Sorry about it.

Usha rai

Please be informed that i had rendered a complaint for one bag (rami honey) in january’2009, the same was purchased from m/s indo arts& gems (dhoominal’s il bello) 8-a connaught place, new delhi-110001 and at present the bag is with the retailer.

Inspite of repeated follow ups with the retailer (m/s indo arts & gems) and telecom with the dealer (m/s leather line) referred by the retailer, there has been no satisfactory response neither have they given any importance to the customer complaint. it is really surprising to note that a company of such repute has such irresponsible dealers/retailers.

With great regret i complain that the attitude of the attended personnel is not appropriate and it is really humiliating to follow up/ visits regularly for an expense of rs.2900/- (rupees two thousand and nine hundred only).

I am being forced to bring this matter to your good offices only after lodging a complaint on website of hidesign and written complaint to ceo - mr. dilip kumar thru registered post, sorry to say there is no response from them either.

You are requested to take up this matter and arrange for the necessary refund.

I look forward for your cooperation and positive reply.