Hikvision — dvr

This is regarding hikvision dvr model no. Ds-6004hqhi-ki, purchased 45 days ago from better deal computers gone faulty. No display signal.

I handed over to seller on 16-06-18 and after 10 days i got answer of my call that it is still under repair, at chennai workshop, it will take more 10 days.

This product is for my business security purpose, i am surprised on a reputed seller like better deal is taking so long and not provided any standby piece.

This can be harmful or dangerous for my trade.

Please be careful before buying form such dealers.