| Address: | Mumbai City, Maharashtra, 400008 | | Website: | www.hikvision.com |
I got a hikvision dvr which turned out to be faulty. We gave it to the service station as the hdmi port was not working. The service station took a big fat one month to return it. When they returned, the port no.20, 21, 22 was not working.
So we had to send it again to the service station again. Again, it took a huge month to return it to us. This time it worked well for a month and again it stoped working. We still had hopes and complained the service centre and they too kit again. After a long wait they returned it to us, and this time all the 16 ports are not working. We are so fed up, is this the service we getting after paying such huge amounts?? Its been three months since we are not able to use the dvr. What are we supposed to do, plz help. Whats the point of the warranty we look forward to after paying such huge amounts for the product. Rather people can go for china products which come without warranty for cheap rates, because then we wont regret it. Hope you have some solution to it. Whats the point of being a loyal customer and buying and suggesting hikvision to so many people.?
I have all the bills and service station reciepts as well. Was this information helpful? | 
