[Resolved]  Himachal Road Transport Corporation — Cheat with Service

I booked my tickets in himachal road transport in Himsuta Volvo for date 22nd March 2014 scheduled at 07:10 pm from Kangra to new delhi.HRTC sent outdated volvo without light facility and no charger facilities and bus was creating unwanted noises.. like springy or like local buses voice. I complaint the hrtc complaint department but they said the original himsuta volvo was met with an accident thats y they sent this outdated volvo no television facility no light not equipped with charging facility asusallly hrtc gives... I always travel with hrtc ... seats are not comfortable ... I booked this bus becouse my mom is suffering fron thai severe pain.. I spent 2106 ruppees and got no facility of volvo.. in full travel my mom was suffering with pain and uncomfortability...I called several times to hrtc but they said we cant help you. This is really pathetic and unexpected service I got from Himachal Road Transport. They cheat me and with my money. 10 hrs journey was totally deadly outdated bus they sent. I need my 5 times refund back to me because of this cheating...my mom was ill and not helped me for any other bus...now my mother is very ill because o[censored]ncomfortable journey... I want to sue this company Hrtc. Please help me out. My seat no is 17 and 18. Bus no -HP 63 5726 My name is Gaurav Sharma My mon name is Sudarshna Devi Kindly help me reagrding this because we the people spent spent our hardend money and company havent gave us liable service. Thanks and regards Gaurav Sharma [protected]