Himachal Road Transport Corporation [HRTC] — behaviour of conductor

Last night i was traveling in hp18b 6647 (Hamirpur to chandigarh). I had purchased my ticket from counter. They allot me seat no 47. After that they again allot seat no 47 to other passenger. When i asked with the conductor he is forcefully told me there is seat another one seat. And started the shouting with me. I am again politely asked him. But he given me warning to me come out the bus i will see you.

As per my understanding this the hospitality job. We have to respect our customers in this job. But some people have been hired in this organization who are not eligible for this job. They do not know how to deal with customers.

But the conductor who was on duty. He speaks loudly at the bus. You can complain, i do not care.

It's my humble request please look into the matter and take the appropriate action against the such people.