Himachal Road Transport Corporation [HRTC] — Bus cancelled. But no refund given

Address:

V.p.o bhanala.teh- shahpur dist kangra

Route Haridwar to Palampur. service no 1971. ticket no.[protected].date of journey 06 May 2023. The bus was cancelled without any intimation to passengers which cause a big inconvenience to passengers. We tried the conductor mobile no. But they didn't pick. Till now hrtc has not given any refund. please refund my money as soon as possible.