Himachal Road Transport Corporation [HRTC] — Bus cancelled by hrtc but refund not received

Address:	Himmani bus delhi kashmiri gate to dharampur mandi
Website:	Hrtc

Passenger Name: RAVINDER KUMAR Ticket No: [protected] Service No: 549 Journey Date: 27-Dec-2021 19:25 hrs(24 hours time format) Seat Numbers: 13 Amount: 728 Transaction Status at HRTC: CONFIRMED .
This bus had been cancelled by hrtc on date 27/12/2021 but refund of the same ticket can't transferred by hrtc in my accounts