Himachal Road Transport Corporation [HRTC] — Bus delayed and flight missed

Address:

Himachal Pradesh

I booked hrtc bus of 2:20pm from manali to delhi kashmere gate on january 2nd, 2022. Bus departed on time, but bus was brokedown and stopped for 2 hours between locations called kullu and mandi, then somehow trying so many times driven off from the spot. Then, they stopped somewhere after few kilometers at a fuel station for 1 hour to arrange another bus, we were boarded another bus and driven off. Again, they stopped somewhere at a fuel station and we were boarded another bus, also they were stopping unnecessarily so many times and really took off the arrival time. Hrtc bus was supposed to reach delhi kashmere gate at 5:30am but reached at 8:10am.in fact, i had a flight at 9.35am (Boarding gate closed at 9am) and i missed it because of your hrtc bus I had to travel another 1 hour from delhi kashmere gate to delhi airport. Finally, flight has departed and lost my money. I request you to please find me a solution and it would be great if they could get me the refund as my lost money. I have attached few files for reference.
Hrtc bus ticket number: [protected]
Hrtc service number: 724
Hrtc transaction ref number: ob[protected]