Himachal Road Transport Corporation [HRTC] — bus is not available when I reached at isbt

Address:

Shimla, Himachal Pradesh, 171009

I have booked my himgaurav bus from delhi to manali (Himgaurav timing 7:10). After reaching delhi isbt kashmiri gate i get to know that bus is not available due to known reasons.. I have booked my tickets since 8th march there is no updae given to me regarding this. I have made my all schedule regarding this.. All this # happed with me i need a satisfactory answer. Now the counter people is saying bus is not going since 14 or 15 days. You people have some commons sense to let us know these things. Previously my mind was like hrtc is best.. I will travel in hrtc only. But hrtc is careless.