Himachal Road Transport Corporation [HRTC] — Complaint regarding wrong information on web sit and ticket + no response on chandigarh landline numbers (Both) in night

Address:	171001
Website:	www.hrtchp.com/hrtctickets

Respected sir/madam,

I booked 1 ticket from chandigarh to haridwar in himsuta volvo. As per online booking website and my e-ticket i have to be at chandigarh sector 17 bus stand at 11:40pm on 11/06/2017. I waited at same location from 11:20pm to 12:30pm but no volvo bus came at bus stand.

I called shimla hrtc help center at 11:20pm and got very good response but as they are not aware of pickup location so they given chandigarh hrtc help center landline number. I called both landline numbers from 11:25 to 11:52 8 times but no one responded on any number.

If there is no bus from chandigarh sector 17 then why such information given on hrtc site. It caused me a lot of trouble.

Kindly look into this matter on high priority and rectify your error and i want full refund of my ticket. Ticket no for your reference [protected].

Looking forward for your quick response.

Regards,
Lalit