Himachal Road Transport Corporation [HRTC] — Conductor misbehaved when I asked to open luggage area for keeping my luggage

Address:

Shimla

Ticket no. [protected]
Conductor Name Kuldeep Singh

I was traveling from Shimla to Chandigarh via Himsuta volvo on 14 April 23 at 1345.
As per normal procedure when I asked driver to open storage area of bus so that i keep my luggage, he denied from doing so.
And when I asked him why, he started shouting on me and said ek bar jo kaha jae sun lo.
When I asked for complaint register he denied from having any such register. Completely unprofessional behaviour
Please teach your employees how to behave with customers. Pathetic behaviour after paying so much fare.