Himachal Road Transport Corporation [HRTC] — did not receive refund in my account

Address:

Himanchal road transport corporation

I booked two tickets with mentioned details, name: sunita sharma, transaction reference number: ob[protected], amount 3417 rs and ticket number: [protected] for journey date 13th march, 2020 from kashmiri gate to mcleodganj and ticket number [protected] for journey date 17th march, 2020 from mcleodganj to kashmiri gate. I cancelled both tickets due to personal reason on 9th march, 2020. I got email staying refund is initiated but still i didn’t get amount in my account. As per hrtc amount should be deposited in 7 days but it’s been 3 months now. Please refund my money back.