Himachal Road Transport Corporation [HRTC] — humiliation and misbehaving

I was traveling from. Daulatpur (Una) to chandigarh.. The conductor took money from me and didn't gave me the ticket... After some time in una when conductor was about to change i asked him about the ticket he gave me the details that he had cut my ticket but i didn't had that neither it was lost... But he claimed that he gave me that ticket and was aware of. The fact that i had given the money to him... He told me that he will convey the information to next conductor.. But when that conductor asked me about the ticket i told him that all this happened and that previous conductor also told him about all this... Inspite of all this he told the driver to stop the bus and humiliated me in front of so many peseengers and shouted on me... (Inspite of knowing that i had given the money for my ticket) i told him why he is creating such a big issue of this... He said he do have a duplicate ticket you just have to say (Is any checking happens) that i had misplaced that ticket... I asked him if it was soo easy why he created such a big issue of that and humiliated me in such a way... He was soo rude that he took extra charges for another ticket from me and asked me to step out from the bus if i refused to do the same...

I want to complain against second conductor for taking extra money from me and for shouting and humiliation though he was having the duplicate of my ticket...

Bus no... H. P 72 a
5716
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Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
Nov 01, 2019
Updated by Meghq
Conductor refunded my money after realizing his mistake...
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    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
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    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
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