Himachal Road Transport Corporation [HRTC] — Inconvenience caused HRTC

Dear sir,

I am customer of HRTC and daily commute my office pandoh to shamshi by HRTC buses.Today on dated 26-03-23 one incident happened while travelling with your vehicle number HP-12-9749// NALAGARH DEPOT . Bus conductor gave me ticket of rs 70/- and told me that he is not having change provide rs 70/- only and I had also not having change. He did not find solutions also doing arguments with me and after that I was tired with him and finally I made call at home to my brother ask him come with rs 70/- to my destination pandoh and paid to conductor.

During this journey this was worst experience of HRTC in my life bus conductor harassed and embraced me either to find solutions. He can get or refund money digitally and after that adjust cash either take change other bus conductor on the way during 43 kms.

Please take necessary action against him or guide him for future, so that reduce incident of passengers inconvenience