Himachal Road Transport Corporation [HRTC] — misbehaviour of conductor in local bus of isbt to mehli route

Address:

Shimla, Himachal Pradesh, 171001

We want to submit the complaint regarding misbehaviour of bus conductor of route isbt to mehli at 7.00 p. M. From isbt bus no. Hp 63-6712. Me and my wife was travelling from isbt to bcs just today at 7.00 pm from bus no. Mentioned above whose conductor asked for the fair in change which was 16 rs. We gave 20 rs. As we didn't have 6 rs. Change. He was not returning the balance during the whole journey and kept on asking for change. At khalini i again asked him for the balance amount of 4 rs. He started shouting at us and misbehaved very badly not only with me but when my wife opposed his behaviour he misbehaved with her too. We were continuously denoting him with "aap". But he was using very bad language throughout which has actually made us very disappointed with the behaviour of an hrtc employee. He was not willing to return the balance although he was having the change. Above the balance only thing that made us complain is the harsh rude and derogatory behaviour of the conductor. We would like an immediate action to resolve our grievance as we had a trust and proud on hrtc department for working in such critical and difficult weather and road conditions since our childhood which has actually arised a question on such kind of employees of the department. Hope to get a satisfactory action and reply.