Himachal Road Transport Corporation [HRTC] — My laptop bag

Address:

A 296 paramount golforeste greater noida

Mene delhi se bus board ki with my three bags one yrooly which is in the the trunk and the other two bags with me one on my legs and one on the above of my head in the luggage carrier but when i woke up when bus stops betwwen the destination my laptop bag was dissappear i find it in the whole bus but ther is no bag of mine.
I told to conductor and he starts misbehaving with me.. is this is your behaviour respect to your consumer this is not the way how to handle the situation.
Plz find as fast as you can