Himachal Road Transport Corporation [HRTC] — non receiving of phone in helpline no. shimla

There was non receiving of phone at shimla bus stand tutikandi, new shimla bus stand, solan bus stand giving a mental harrassment to me. Neither any one picked up the phone nor the conductor/driver of volvo of 11:26 pm from solan to delhi contacted before the boarding point. He contacted after he have crossed the boarding point and moreover he indulged in a quarrel after giving a call 5-6 kms (Near sanwara) after crossing the boarding point. (Dharampur). He didnot stop the bus and after crossing 5-6 kms when he gave the first call then again and again he called to pretend that it is our mistake. He firstly said we are waiting in sanwara then again next call and said waiting in jabli then again next call waiting in koti. When i reached there he again indulged in the quarel. I appreciate the gesture of him giving the call but the way of talking is not acceptable and he let me catch the after crossing 15-20 kms from the boarding point leading to harrasment in midnight. So kindly look in the matter, your action in this regard be obliged