Himachal Road Transport Corporation [HRTC] — Provided ordinary bus inplace of volvo

Today my sister have a online ticket of volvo from Dehradun to Dharamshala... Due to issue in bus ( information provided by bus conductor), hrtc has sent ordinary bus inplace of volvo due to which many passengers have suffered... This is unacceptable and very bad move from hrtc.. as we have paid for volvo, hrtc should have arranged volvo only
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    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
    +91 17 7265 8032
    +91 17 7280 4016
    Himachal Road Transport Corporation [HRTC] Address
    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
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