Himachal Road Transport Corporation [HRTC] — Refund of booking

While booking my bus online my money got deducted and after sometime I got message that I will get my money within 7 days but till not it's been a month I didn't got my refund money ...is this the service that HRTC provided to its customer ? please refund my money ASAP
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Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
    +91 17 7265 8032
    +91 17 7280 4016
    Himachal Road Transport Corporation [HRTC] Address
    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
    View all Himachal Road Transport Corporation [HRTC] contact information