Himachal Road Transport Corporation [HRTC] — Regarding taxi driver of ride with pride

Respected sir, Iam Ankit Kashyap from lower khalini janjhidi near fauji shop .Here the taxi provided by the government namely ride with pride .The taxi driver namely Jitender from mandi is not doing his Job properly, as he is always late for his duty hours and also make excuses of tyre puncture and ask us to take other convience .This excuse is always there within a month mostly twice a week .So it is a humble request kindly change the driver and do fix the timings as he is not punctual with timings, due to which every single person waiting for taxi gets late .kindly resolve the issue at its earliest ...with regards ANKIT KASHYAP