Himachal Road Transport Corporation [HRTC] — Remaining money can't back

Dear Sir/Madam
I had taken ticket from baddi to una on 26/02/2023. The bus conductor gave me a ticket of ₹ 119 after deducting it, so I gave him ₹ 500.At that time the bus conductor did not refund my remaining money to me and did not write anywhere on the ticket.The conductor of the bus changed after coming to Nalagarh.But I did not have any information about this that the conductor of the bus would change after coming to Nalagarh.A little ahead of Nalagarh, when the new conductor asked me to show the ticket, I showed him the ticket and then asked for my remaining money back.But he refused saying that neither it is written anywhere on the ticket nor I know about it, so I did not get my remaining money back.I am attaching the photo of my ticket with this complaint to ensure that whatever is written in it is true.
Thank you