Himachal Road Transport Corporation [HRTC] — Stop issues

Nowdays It is becoming very harsh conditions of HRTC buses for stundents from Ghanauli to Kharar and Kharar to Ghanuli. They always refuse to stop buses at the destination as well as speak harshly to us. They even say to get out of the bus which is very bad. Even seats are empty they refuse to stop. We always want to travel in HRTC buses even we wait along for HRTC buses but they always refuse specially from kharar to ghanauli. Hope you understand my problem and solve it ASAP. Thank you