Himachal Road Transport Corporation [HRTC] — Timings and irrelevant behaviour of staff

I have booked hrtc bus for Jassur to chandigarh on 25 march 2024, bus starting at 6 from jassur. I missed the bus but the conductor did not gave a call. He preferred to call me when he reached Dhameta and asked to board it at Una which is more than 130 km from my home. How irrelevant was his suggestion and than my dad, had to drive fast his car and o got bus at talwara. Such a bad service and bad behaviourbof hrtc staff. I will write it to the head of HRTC for sure.