Himachal Road Transport Corporation [HRTC] — Violation of the rules on cancellations

Address:Chamba, Himachal Pradesh, 176304
Website:[email protected]

Today I booked a eticket through a agent named Vijay Kumar, mobile number [protected], Dalhousi, & cancelled the same tickets 24 hours before the departure time. As per rule only 10%was to be deducted but 25%of the ticket amount was deducted even though I cancelled 24 hours before. Kindly take action against this type of fraud activity done to harass tourist. I cancelled 3 ticket of dated 13 jan2017 from Chamba to Delhi, Volvo bus.
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Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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HP 63 6773
25/1/17
Conductor Name :- Naresh Kumar
Naresh kumar behave with passengers in a very unfriendly and absurd way and use filthy language. He uses abuses .
He didnt know how to talk .
Naresh Kumar forget the elementary duties of conductor and behave indecently.

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    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
    +91 17 7265 8032
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    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
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