Hinduja Leyland Finance — Asking more amount for moratorium(double time of monthly due)

Respected sir, i am premkumar, i got a loan in Hinduja leyland finance for vehicle (TN68AB8767) I cleared my all due last year itself but when i asked about NOC, they asked for some moratorium amount of eight thousand something. they didn't give any information before that but now they are asking. they are put as my pending due it has affected my cibil score for the last one year. I am suffering from more financial problems. I still get affected by cibil score by this pending amount. last year itself i completed my all dues the showroom doesn't say about this amount. clear my pending dues as soon as possible
my contact number : [protected]
customer code : TNC0004489
contract number : TNTRKBTW02260
Emp code: HSL19852
Emp name : rajkumar kannan