Hinduja Leyland Finance — Deducting extra EMI

Address:Bangalore, Karnataka, 560010
Website:hindujaleylandfinance.com

Hi Sir,
I had taken loan for Suzuki access 125 in the month of Feb 2015 and EMI was 2562 and paid all my EMI's on 5th of every month without fail till july 5th 2016 and then I wanted to close that loan so I went to Hinduja Bangalore Rajaji nagar branch on July 14th 2016 and paid around 11000 rs includind preclosure charges and closed that loan. and again on 5th of August 2016 they deducted my one more EMI of 2562, when i asked them they told It will get refund within 5 working days but still I have not recieved any amount and I am following up with they are very careless and not picing my call. if i call from number they will pick and tell it is in process but it is almost one year but still they are playing with me. I visited their office 4 times and I have called them more than 100 times. So I am really upset with this and thinking how I have been cheated even though I am educated and in IT city. Could you please help on this and let me know what I have to do ?
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