[Resolved] Hinduja Leyland Finance — Loan account yet not closed and Extra EMI deducted

sackol

from Pune, Maharashtra

Address:

Pune

My Loan Account No.: MHPUPNTW08118.
Location: Pune.
Foreclosed the loan account by Paying an amount of Rs.17600 on date 18 Nov 2020 at Pune branch.
As per HLF representative instruction, I have visited the branch after 4 days for closing the loan account closing.
On 23 Nov 2020, representative has informed me that the loan account closure request has been placed.
Even after closing the loan account my regular EMI has been deducted on 05 Dec 2020 (Rs:3482).
Again I have visited the branch and representative has been informed me that, the extra deducted EMI amount will be refunded in your account. It will take time.
The staff is not responsive. Even after closing the loan account it still showing the live and Extra deducted EMI also not refunded.

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Aug 6, 2021

Complaint marked as Resolved

Hinduja Leyland Finance customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2020

Hinduja Leyland Finance Customer Care's response Dear Customer,
Your complaint has been forwarded to the respective team and allows them to revert back. meanwhile, if you have further clarification please write to [protected]@hindujaleylandfinance.com