[Resolved] Hinduja Leyland Finance — Loan closed but originals not received yet

Jayanthi2412

from Chennai, Tamil Nadu

Sep 23, 2022

Address:

Chennai Guindy

Loan closed and not received the original documents yet. It has been 2 weeks ago closed my loan. Still waiting for the original documents. I have made an agreement to sell my property, so that the buyer closed my loan completely and still waiting for the original documents to receive.

I'm not sure why it is taking this much time to return the original docs. Buyer booked the slot to make the registration 28-Sep-2022. Till now waiting for the documents. Loan manager given the commitment that he will return the original docs in a week after closing the loan. But its been 2 weeks then.

Why the peoples are giving false commitments if they are not able to do.?

At any cost, the registration should happen on the said date. So need the docs by today or max by tomorrow. Do the needful, else will take escalate this issue.

If a day missed in EMI, how the bank peoples behave and add the interest for interest and fines and lot more mental torchers. I have paid total amount and waiting. Will they pay any interest to me for that?

My Loan details below:

CO/CRO/CROF/A042
CO/CRO/CROF/A871

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Nov 5, 2022

Complaint marked as Resolved

Hinduja Leyland Finance customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2022

Hinduja Leyland Finance Customer Care's response Dear Customer,
Your complaint has been forwarded to the respective team and allows them to revert. Meanwhile, if you need further clarification, please write to [protected]@hindujaleylandfinance.com, or you can also try our mobile app, HLFConnect, for any of your needs that require a visit to our branches. HLFConnect enables you to view statements repayment schedules of your loans raise any queries related to NOC, Foreclosure, etc. Therefore, we request you to use our application and be safe at home.