| Address: | Chennai, Tamil Nadu |
My name is JohnSackson G. I'm residing in Perambalur. I've bought a two wheeler dated Feb2013 in ACL Motors with the help of Hinduja Finance Ltd.
And my Load number is TNTRTATW00190.
Due to some reasons my bank rejected few cheques(twice for insufficient funds and once for technical difficulties) four month's EMI. Keeping that in mind once after EMI tenure ended in Aug2014, I've tried to to pay the dues(ie, . 13836 + 1800 = 15656) and to get NOC from the company through ACL Motors.
Whenever I went there i got a reply saying "At present we've got nobody". After couple of times I have stopped trying, since I work in a different city.
Over this issue I haven't recieved any notices(in form of post) or phone calls for so long. But from past 3 weeks (ie, . almost after a year). I've been getting phone calls from Hinduja Finance LTD's customer care executives, mentioning that I've to pay twenty four thousand and change.
Regarding this I've reached out to the branch office for clarifications, for which they have opened a web application and they also asked me to pay 22 thousand and change(Few AFI's per month and 25% of AFI again), which I didnot agree to pay.
I accept that I could've done something about it. But you have the equal responsibility to follow the customers till they complete their EMI's. I am really disappointed with your team's negligency, poor customer service and responses as I have to follow up for payment collection. Kindly look into this on priority and help me closing it.
Thanks, JohnSackson G Was this information helpful? | 
Post your Comment