Hello,
This is regarding an issue pertaining to the extra EMI money being deducted every month. It hasn't been resolved despite several reminders. Another e-mail has been sent before this, but no response has been received yet. It's been over a month.
CONTRACT No.- ORBEBMTW07802.
CUSTOMER CODE- ORTW112775
Vehicle- Access 125
The agreed finance amount for this vehicle is Rs 67, 000.00 and the finance charges are Rs 13, 320.00, which makes it Rs 80320.00. Contrary to this the agreed amount, the amount deducted to date is 14, 752/-. I would request you to go through the previous e-mail from the same e-mail id.
Please, carefully look into all the transactions that have been happening at your end and proceed accordingly. The approach has been very complacent, and the matter is not been taken seriously at your end. There should be a guided channel for the customer to approach such cases more efficiently.
To go through the enquiry process every month for the same isn't needed after the agreed amount has been duly deducted.
Regards,
Sheetal patro Was this information helpful? | 
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