[Resolved]  Hinduja Leyland Finance — Scooty loan

I bought Honda activa on 8july, 2019, and I took loan of 40, 000 for the same. the money has to be repaid in 24 installments, from which I've already paid 14 installments and 10 are remaining and my issue is, I've been receiving messages from your side that my remaining loan balance is 31646rs on my loan account no. PJJLPKTW02809. and recovery guys are asking me to pay 38000 something.
before covid, my installments were going regularly but now I'm not able to pay the amount that is being requested, I can only pay the amount that is legit and fair. this is way to much for me, due to post covid effect on me, I've gone in downfall. it's my humble request. thank you so much.
-Radhika