Dear sir,
I have taken a bike loan from Hinduja layland finance. Below are the details;
Name: Samrat Shrikant Dhere
Contract No: MHPUPMTW10604
Customer Code: MHTW092513
Contract Date:[protected]
Tenure: 36 Months
Finance amount: 66000
I Have completed all my 36 months tenure on Dec-2022. All installments paid successfully.
Now I Need a NOC.
I found some transaction disputes in a statement. Number of installments is 42. This is not cleared.
In the initial stage of loan, EMI was not auto deduct from HLF.
At that time a bank employee was collect cash from me. This transaction is reflected in a statement.
Second time also EMI was not auto deduct from my account, so that time Bank employee was gave information about HLF app for payment.
At times I was paid online payment to bank employee. This transaction is reflected in a statement.
Third time app doesn't work properly and I have called from bank for the same. They said the app is under maintenance. so they asked me paid in next payment with current EMI.
At time i was paid online payment to bank employee. This transaction is reflected in a statement.
Above transaction is not considered in my 36 months tenure.
This concern I take to the HLF Pune office. The staff is not supported properly. failed to understand the situation.
They said there is Late payment charges and moratorium applied during covid pandemic period.
furthermore, in my statement's all payments has been reflected even with i have paid in covid pandemic time.
In statement still there is 42 no's of installments 06 no's are extra EMI.
Also I have paid some extra money from two months.
Request you to look into this issue and resolve the issue.
and release my NOC.
I would be grateful if you could give me my extra money back.
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