[Resolved]  Hinduja Leyland Finance — Unauthorized charges on my Loan account

Address:Birupakhaya nivas govinda vihar 6th lane, 2nd extension 1st floor

Dear,
I am Sukanta Kumar Pradhan, Contract no:ORBEBMTW07089, Whenever I paid the 23 out of 24 installment, after that also i am charged extra 10k-12k moratorium charges, whenever I don't have that idea also why and when its taken by me, whenever i have already balance in my account on the due date. And one more thing that in December I got one SMS that this is the last EMI of my loan account.
when I went to the office they told me that I left 1 EMI but you have charged 12k extra moratorium charges, And
One more bad thing also that three times the collection boy or some GOONs provided by the Hinduja finance try to get the Bike from me, This is really ridiculous.
They are behaving like a thief to me, their behavior is so bad towards a customer, whenever I am ready to pay my last EMI also, which is unknown to me also . I got SMS that they received the last payment towards the loan account after that I felt that loan is closed they why i am going to pay again, so I didn't maintain balance on that account.

here I will send the screenshot of the SMS so you can get the details .
kindly take the action On Hinduja Finance asap.
Thanks and Regards
Sukanta Pradhan
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Oct 24, 2022
Complaint marked as Resolved 
Hinduja Leyland Finance customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2022
Hinduja Leyland Finance Customer Care's response
Dear Customer, We regret the inconvenience caused. We'll revert to you at the earliest. For further information, kindly write to [protected]@hindujaleylandfinance.com with your loan account number.
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