Hinduja Leyland Finance — URGENT-No response -no ecs processed for first 6months -levied penalities

Address:

Hyderabad, Andhra Pradesh

Hi Complaints team, I Bhanuprakash have took a 2 wheeler loan agreed to make a payment over ECS payments .But ECS was not proccessed and your agent has collected first 2 months payments and promissed to proccess ECS again from 3rd month but it didnt work and instead your financial instituion has not informed and no one reached out to me even for payments. When we reached out to them after 3 months . Ganesh from LB nagar branch speaks an un-interlinked matters and also shows a penalties for check bounces where no ECS were processed.We requested them to not penalize us with penalties as this was not our mistake and we have also showed them our bank statements where bank amounts were sufficient on ECS date. ECS were processed in last 2 months which was not intimated and they have seized our vehicle. I have also reached out to them with my brother to make a payments (without penalties as there was not our mistake -no ecs was processed and levied us with Cheque bounces charges more than 3 times but there was no manager and dint get any resolution whenever i reached out to your branch. Also there is no update from hinduja leyland finance through call or message and they have not even provided us with a statement I sincerely request you to look into issue and kindly provide us a resolution as early as possible. Vehicle details Bhnu prakash Loan #:APLGOTTW00101 Mobile # [protected] [protected] we dont have any statement from hinduja as they have not provided us even after asking them for multiple times and we are unable to provide you a bank statement as attachments as there are password protected.