Hindustan Petroleum Corporation [HPCL] — aadhaar number not deactivated

Ramakrishnan Kalyanaraman

from Coimbatore, Tamil Nadu

Address:

600126

After my retirement from sail, salem steel plant in nov. 2016, i have vacated the township quarters and surrendered the lpg connection no. 2-[protected] on 10/02/2017.in chennai i got the lpg connection from m/s bharat gas on 14/02/2017 and getting cylinders for the past one year. Now suddenly they have blocked my connection saying that i have already have connection with hpcl. My aadhaar link was deactivated by ssp co-op stores last week. Even then i am not able to get cylinder from bharat gas. Kindly look into the matter and do the needful immediately.
When a consumer surrenders the connection why the aadhaar link is not deactivated automatically. Kindly check & correct the error in your system.

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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

Jan 24, 2018

Updated by Ramakrishnan Kalyanaraman After my retirement from SAIL, Salem Steel Plant in Nov. 2016, I vacated the township quarters in Feb. 2017 and settled in Tambaram, Chennai. So, I surrendered the LPG connection No. 2-[protected] on 10/02/2017 and got a connection from M/s Bharat Gas and getting cylinders for the past one year. Last week, suddenly they have blocked my connection saying that already I have a connection from HPCL. So, I informed the Salem Steel Plant Co-stores to deactivate the aadhaar link and they too did it. Even then I am not able to book the cylinder till today. when I enquired they are telling to get a certificate from HPCL that I don't have any connection from HPCL. When I surrendered the connection why the aadhaar link was not deactivated automatically. Then how I was getting cylinders for the past one year. Kindly look into the matter and do the needful immediately.