Hindustan Petroleum Corporation [HPCL] — amount deducted from my debit card booking not made

Address:

1-11/1/B/89-P, RajyaLakshmi Nilayam, High Tension Tower Road, Opposite RTO office, Hyderabad, Andhra Pradesh, 500084

Hi, i, hp gas customer, having customer number 611269, registered mobile number [protected] tried booking a gas cylinder on october 1 at 5.44 pm.

During this process rs. 657.50 amount was debited from my bank account but gas booking was not made. I booked the hp gas cylinder through hp gas app via upi and once i have done my transaction at my end through google pay it showed success. However it was not reflected in hp gas app. I tried calling your customer care and they dont even know what to do and simply cut my calls after waiting for 10 minutes in line

My upi transaction id[protected]