Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

It has come to light that the subject dealer is collecting un-authorized Fee from Rs: 250/- to 2500/- with out issue of any sort of receipt in Amendment of any Consumers Surname and adjoining of ADAAR number in consumers account. The Dealer's Manager / Clerk Mr Srinivas is also threatening / Black mailing to consumers that if amount not paid then GAS supply will be discontinued. Hence, the Authority is requested to kindly stop such sort of malpractice, as our Visakhapatnam District Collector has recently issued media notice to the public, that no consumer is to pay any sort of fee for adding of ADAAR number. It will be highly appreciated if the Dealer will be cautioned and Mr Srinivas to be removed from that Dealer Ship office, as he is the main corrupt for this complete racket. Best REgards CONSUMER

I want to transfer my gas connection from one to another gas agency as my address is changed. Old gas agency name is Annapurna gas agency in vasai west, Thane. My C. No. is 623786.
For transfer, i am submitting all the papers including Notarized house agreement, in new gas agency (Geetanjali gas services) in vasai east. They refused to transfer, asking extra, unnecessary document with is not compulsory and also which is not mention in HP-web site for transferring the connection.
i called customer care[protected] in HP. The papers witch i am submitting is more then enough, he conformed.
In last 1 week i approached many time but they refused with rude behavior.

Please solve my problem.

Thanking You.

I am Kiran Kople (Consumer id : 657172). Since I was out of town hence couldn't book cylinder for 6 months and now when I tried, came to know that my account has been blocked. The agency people are charging me fees for unblocking the account. Please specify as per HP Gas guidelines whether I need to pay the amount and if yes then how much? As I fil to find any information related to this anywhere. Thanks!!

my consumer no-609733, We are having gas cylinder connection of H.P. Gas Agency(address-joy trading company, 249/b, g.t.road, liluah, howrah, pin-711204). We booked the gas cylinder before 4-5 days. But still not recived. Very worst service they providing nowadays. Even they not responding to our phone calls also properly & speaking arrogantly... Need to take timely actions on them to avoid further delay.

my consumer no is 600137 at khullar gas agency, paschim vihar, new delhi. i recieved an intimation on our family phone number [protected] that my gas has been booked vide booking number 267873 on 19/27 august 2014. please note that i have NOT booked any gas as mentioned above & this seems to be a mistaken booking, so it may thus be cancelled immidiately. my registered phone no is also [protected]. Kindly cancel this booking, which has not been done by us & inform by sms or otherwise on any of my two above mentioned numbers. Please note that no cylinder has been recieved nor is required by me at present moment as the earlier cylinder still has some gas & is very much in use. Kindly CANCEL this booking which seems to have been generated by an apparant systems error. A.K.bhasin, R/o A5B paschim vihar, new delhi

I booked a complaint with HP and I now want to track it's status. Will anybody tell me how to track the status of a complaint made with HP? Whenever I click on HP's Complaint Tracking icon, it takes me to a page named 'complaint search' that just shows my complaint, with NO PROVISION to show the STATUS of my complaint. I feel HP is intentionally fooling us.

Hi, I am Hari Prasad Ketha staying in chennai.I have one HP gas connection in chennai(dist name savitha gas agency).When i am trying to transfer through online i am not getting exact agency list list.Please let me know how to transfer gas connection from ramapuram to mugalivakkm. tell me the current agency in mugalivakkm chennai Thanks and Regards, Hari Prasad Ketha Mobile:[protected]

Dear Sir,
I wanted to know whether my HP Connection with Consumer number 527194 is active or not.


Name: Shabir Ahmad Hajam
Consumer Number :527194
Agency Name: Mir Gas Agency Shopian Kashmir 192303


Please do the needfull

Thanks.

Hi, My consumer number is 675082. I have been trying to book for my refill online but could not do the same as the link there is just not working. I tried multiple time through different connection but with no luck. Can you please look into it and confirm, thanks. Ravi

My consumer id 601071 and distributor name is sri harsha gas agencies, pendurthi, visakhapatnam. I have registered with hpcl consumer login with wrong email id. therefore i am not able to activate my account. please suggest me how should i change my email id. Thanking you sir! yours V Balachandar Consumer id 601071 distributor name:- sri harsha gas agencies pendurthi, visakhapatnam email id:- [protected]@gamil.com Cell [protected]

Dear Sir, Delivery boys demand Rs.28 extra i.e Rs 422 gas charges they demand round figure Rs.450. Every time they ask if you give 422 then what is in it for me sir give me Rs.450. My request is either to increase the delivery charges inclusive or ask your delivery boys to stop such demand. HPCL can increase the amount by another Rs.50 but it should be accountable. In case official increase is not possible then please make stop home delivery,...

Dear Sir, 1. Since yesterday morning my new gas cylinder was leaking. I have called my agency GANDHI GAS AGENCY twice on their land line number[protected] at 10 AM and 12.30 PM but no body visited. Today being Sunday and I have visitors, I borrowed cylinder from my neighbour. 2. I have paid inspection amount on 03/07/2014 and till this date no body has visited my residence for inspection. Please look into the matter and do the needful. Regards Paritosh Mewar [protected]

On 25/07/2014I purchased petrol of Rs.200 from a HP petrol pump(Hindustan Gasoline) located in Puri district on the Puri-Konark marine drive(near balighat) road, Odisha. The staffs of the concerned pump are diluting the petrol with other low quality oils to earn more money by unfair means. Just after filling oil my bike engine gave starting problem. Today many other local people also complained the same and lodged an FIR in the nearest police station and the concerned pump remained closed by the public. This news was displayed in the media channel, All these matters are really not expected from the HP company. So.I request company authorities to take drastic action against the dishonest petrol pump owner. -- S.Sahoo mobile:- [protected]

I pour diesel in our vehicle worth rs. 2400 which cash memo no. Is 8117 on dated 08/07/2014they charged me twice rs. 2400 from my credit card & told that mistakenly the card swipe twice. & rs. 2400 will be refunded in to 2 days. I confirm from my bank that 2400/- rs. Has been charge twice. The amount is not refund till today.The service staff was very arrogant while i was asking for my refund or a note. They did fight with me. I called at given no. (There was a board on which the no. Was written for complaint), they told me that it happens many times due to problem in swiping machine. Your amount will be refunded into 2 days.I want my refund back. Please look into the matter & reply me

Dear sir,
i am register a new connection on dt:23/09/2013 and that Registration Referance No. is :[protected].Also the same deposited my kyc norms before 2 months at jagannath agency, bhadrak, odisha.the distributor shows rule this time gas connection not available.

So, therefore kindly verified the same what is the problem.

Hp petrol bunk which is at nandhini layout, bangalore as been fraud petro; filling for almost4-5 years and manager boraih alwasys doesn't take action against him if i complaint he makes those fraud employeers to take leave when i visit his bunk those guys first if you petrol for 150 he will first 50 then blady friend of his distracts and present meter go to 100 then he tells 150 rs over sir 50+50=100 not 50+100 and other side meter as some defect petrol when you are in queue he says to come at other side the meter is fake by 300ml when i filled for 1.2 litres it showed me 750 litres

I have been a HP gas consumer right from 1995 onwards am availing gas supply service from M/s.Ooty Gas, Udhagamandalam, The Nilgiris, Tamilnadu. My HP gas number is 501557. It is one of endless ordeal to secure timely delivery of refilled gas cylinders from the above mentioned gas agency of Hindustan Petroleum. Nothing short of running a fiefdom, they do everything to frustrate the gas consumers. Few of their delivery men are highly impolite and discourteous. I had booked for refilled HP gas cylinder with the agency over my registered mobile phone on 20.05.2014 and in confirmation, I received a message on the same day from IA-HPGAS ([protected]) stating that my booking number is 256429. On 11.06.2014 at 10:07:54, I received a message from IA-HP-GAS ([protected]) stating "HP Gas Booking No, 256429 Subsidized Cash Memo 177874 Dt. 11.06.14 Rs.417.5. Refill will be delivered shortly...". Despite refilled gas cylinder NOT BEEN DELIVERED to me till the filing of this complaint, I get message in eloquent terms on 30.06.2014 at 09:37:56 stating that "HP gas refilled delivered on 28.06.14 vide Cash Memo No.17787.If not received, provide feedback on [protected]." I provided the feed back immediately in response, I received a message on First, July 2014 at 08:40:13 from IA-HPGAS ([protected]) stating "HP gas refill booking 259081 for Con 505557..." Thus, the fate of my earlier booking number 256429 on 20.05.2014 for refilled gas cylinder, has been meticulously misrepresented as if I have been delivered the refilled HP gas cylinder on 28.06.2014 itself, even though I have not been delivered any thing, much less a HP gas cylinder by M/s Ooty Gas, Udhagamandalam, The Nilgiris, Tamilnadu. The gas agency at times had the audacity to call upon its customers to collect HP gas from their delivery vehicles which are parked away from the city limits and customers are frustrated to travel more than 10 kms. to collect their gas cylinders from the Agency's delivery vehicles and thus costing customers enormous hardships. Will the HP Ltd. extend its attention to this perennial problem with the Ooty Gas Agency, Udhagamandalam.The Nilgiris, Tamil Nadu

Sir I got permission to open petrol pump in the year 2010 but till date no work have been done. My sight is on NH 29 in the starting year they the approved the site but now a new RM have come and he is saying he can not approve it because some one given application against it. Sir if this was the case then they should have given it in a earlier stage now we have the NOC of DM but still he is not ready to listen any thing last 2 month he has kept the matter pending and not doing any thing on it and we go he keep us waiting for several hours. First RM Mr. Arun Garg he has given the approval on affidavit after doing all the inspection I have submitted 5 maps design for the pump in the normal course it is only one and now Mr. Praveen Mishra he is saying no sir after 3 years I have my some expection form the pump that my financial condition would stabalizsed. One person name Ashish he came to our place and said he will get all our pending work done he took our file and he was also asking for NOC but we didnt provide him but all the pump maps and some more papers he had lost our file and now he is not answering our call and he is in Dehra Doon. And Mr. Praveen was saying he will get CBI enquiry done on this case and on phone he says I am not in the city for 3 days but we came to know he is sitting in his ac chamber and when I called him he said " mujhe aap se baat nahi karni " and every day he is saying I need 10 days, 15 days, 1 week sir please help me out ever thing he is doing verbaley not even one thing is in written form and when I asked for my cancellation papers then he said he needs 15 days and sir he dont have any paper of my case every time he ask from me to give a copy of every thing sir please please help me out.

Diamond Auto Service at Chembur Naka, Mumbai has cheated me while filling the fuel. I have asked for 15 litter fuel and the operator informed that by mistake he has filled 19.36 and charged Rs 1550 from me on June 17 2014 8:10 am. Due to suspect, I have rechecked filling another 19 litter on Jun 22, 2014 from another HPCL pump which has showed much more quantity in the fuel gauge. Please help me to reclaim my money for the fuel, time and effort spared due to these frauds.Thanking you, Benoy George

Dear sir/ madam, I appled new HP GAS Connection online registration Still no one contract dealer.. My Registration Referance No. is :[protected] please provide this Connection as possible... Thank you sir/madam P.venkateswara rao [protected].