Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Sir, I am residing at E-I/152, Lajpat Nagar, New Delhi. I am using LPG gas of Hindustan Petroleum Corpn. Ltd., through distributer M/s Smart Gas Agency, South Delhi. My consumer No. 621305. This is to bring to your notice that from January 2013 I have received only six subsidized cylinders dates given below: 1.[protected], 8-2-2013,[protected],[protected], 8-10-13, and 5-12-13. Seventh cylinder I received on[protected] for Rs. 1241. The message I received on my mobile that this is a non-subsidy cylinder. Kindly look into the matter. Thanking you,

I am Dinesh Sahane. I'm HP gas consumer. September 19, 2013 I had a blast of gas at our house, and the house that incident I lost my mother took the loss, but also help US incident, yet none or insurance we have did not get the Gas Company.

http://www.dnaindia.com/pune/report-lpg-cylinder-blast-injures-five-of-family-18...⇄

Contact no
[protected]

Dear sir/madam I, Atul S. Charde resident of Nagpur registered for new connection on[protected] and fulfilled whole procedure & made documents as per the requirement. I am not getting new connection from M/s Sanjana Gas Agency, Wardha Road Nagpur. Its to harrasing behaviour from the dealer and not giving proper idea regarding new connection. Finally I decided to fight against this and so completing you. I request you to cooperate me and help me. My registration no. Is 6458. Email address: [protected]@gmail.com Contact no. : [protected]

Dear Sir,
Managing Director Hp Gas

Sub. Enquiry on Consumer Number

Dear Sir,
I wanted to know whether my HP Connection with Consumer number 604102 is active or not.If the Consumer number have changed over the years can you please provide me with the new Consumer number.Please find the details below on the connection

Name: Surendra.R
Consumer Number :604102
Agency Name: ixit Gas Agencies, Bus Stand Road, Ranebennur, Haveri - 581115.

You can revert back on the email [protected]@gmail.com and Cell--[protected]

Please do the needfull

Thanks.

My name is Kailash S Vyas. I am a HP gas consumer vide membership number is 636395. Distributor name is Vasai Gas Services at Opp Virar (west) railway station, Dist Thane, Maharastra. I booked a cylinder on 2nd Jan 2014 and I on 9th Jan 2014 got a message from HPDBTL on my mobile that Transfer of Advance LPG subsidy Rs 435.00 failed with your account in Bank of India however I want to mention that I do not have any account in Bank of India. While applying for Aadhar card I have given my Aadhar card No. at my ICICI bank & is updated in my bank.for so you suggest me how i will get that amount. Advice me accordingly. My mobile no is [protected]

I kalarani Bearing Consumer No.609166 of gas agency Vanastali Gas Services (vanasthalipuram, Hyderabad) is unable to get reimbursement of Gas Subsidy for last 3 refill cylinders. Since last 3 months I am continuously taking up the matter with HPCL official complaint Site with complaint No.13109093 but didn't get any solution for the matter. Hope we find a solution by this complaint.

I booked a refill cylinder on09/12/2013, the details are given below, HP Order No:[protected], dt. 09/12/2013 Booking No: - 397701, 09/12/2013, Cash Memo No: -151719 dt 11/12/2013 delivery:- 12/12/2013 Although your delivery history shows that the gas cylinder has been delivered to me, in practice it has been given to some body else. When complained to the dealer I did not get proper treatment, though he delivered one gas cylinder. However, this delivery is shown as additional delivery as result I have lost one subsidized gas cylinder, which was delivered to some one else & not to me. This is a malpractice on the part of the dealer. Please esquire and let me know the result. Mr. P. A. Vidwans Gas Connection No: - 6280 '-

Hi sir, I had applied for a new hp gas connection at Trupti Enterprises, KRpuram, Bangalore on 16 nov 2013, and had submitted all the necessary documents. They had asked me to come after one month, and had provided me a registration slip. I went after a month, I.e. on 16 Dec 2013, to which the distributor gave me a mobile number of Mr. Sadanand ([protected]) and asked me to contact him for delivery of cylinder. Since that day to today I.e. 4 Jan 2014, I call him everyday, and he asks me to call the next day. Whenever I ask him, how many more months it will take, he answers saying he does not know. Now I am stranded and dont have any idea, if I am going to receive a connection or not. Can you please advise me what shall I do next? Do I need to pay some brobe? If yes, how much? Thanks, sriniwas mahapatro (registration ref no: 6231153, register no: 8951)

Dear Sir,
As per received details of respect HP Gas dealer of Pawan Gas Service Aurangabad for they said your Gas consumer no 729491 is blocked because you use to multi gas connection. So I mention you, Yes I was use multi gas connection in my name, But last 2 month I am already transfer One Bharat Gas Consumer No. 38064 is transfered to My Brother Mr. Pradeepsing Fakirasing Pardeshi(Parihar) .
I am already provide the transfer document to respect your HP Gas dealer to Pawan Gas Service Aurangabad. So I am request to you Please Unblock My Gas consumer no 729491.

my name is Rashmi ranjan das. i am a HP gas consumer vide membership number is 612992. Distributor name is Lingaraj Gas service and his phone no is [protected] and address is shop no-A/5, Khandagiri shopping plaza, Khandagiri, Bhubaneswar-751030(odisha). i booked a cylinder on 16th December and i got a message from HPDBTL that Transfer of Advance LPG subsidy Rs 435.00 failed with your account in Bank of Baroda. so you suggest me how i will...

Dear Sir, It is to submit that the gas delivery system of HP gas dealer namely Jay & Kay Gas Company, Baghi Ali Mardan Khan, Nowshahra, Srinagar, Kashmir is extremely poor. It takes around 20 days to get a gas cylinder after booking date from the said dealer which is very problematic in winter conditions of Kashmir. The consumers have to suffer a lot from time to time due to miss management and carelessness of company. It is therefore requested to kindly take some stern action against the dealer so that the common people/consumers may get some relief and do not suffer alot.

DEAR SIR/MADAM,
I HAVE A GAS CONNECTION IN MAA CATAK CHANDI GAS, CHOUDWAR, CUTTACK, ODISHA. I HAVE THE GAS CONNECTION TRANSFERRED TO KRUPASINDHU HP GAS GRAMIN VITRAK, GONDIA, DHENKANAL. I HAVE VISITED TO GONDIA 3 TIMES, BUT THEY TOLD ME WE HAVE NO CYLINDER TO GIVE YOU. I HAVE CONTACTED THEM WITH PHONE & THEY TOLD ME WE NOT GIVE YOU GAS.
I AM A 62 YEAR OLD MAN, NOW I AM IN VERY TROUBLE DUE TO LPG.
THERE CONTACT NO. IS[protected].

PLEASE DO THE NEEDFUL TO PROVIDE ME THE GAS.

THANKS & REGARDS,

GOLEKHA BIHARI SAHOO
AT-DASAMAN PATANA
PS-GONDIA
DHENKANAL
ODISHA

My name is Surinder Sharma, I have complaint against HP Gas dealer Kalkaji Gas Service, Pinjore, Distt. - Panchkula. From last 15 days the dealer is not delivering cooking gas to any of his customer. When we talk to them about the concern, he says that there is no cylinder in the godown. We are cooking food on stove using diesel. My details are given below. Surinder Sharma Cell No. [protected] Dealer Detail, KALKAJI GAS SERVICE Nalagarh Road, Pinjore Distt - Panchkula - 134102 Phone No.[protected]

I am resident o[censored]daipur (Rajasthan). I booked a gas cylinder and serviceman charged full amount while it is my 9th cylinder in this year from April 2013 to present. 9th cylinder is subsidized cylinder but serviceman is not ready to accept this thing. According to him it was non-subsidized cylinder. Please send me delivery detail of my gas cylinders from April 2013 to present. I need to check where is fault actually. Looking for your kind reply.

we are calling and asking for the gas cylinder from last two months, they say only one thing sir tommarow you will recieve'two months pass away there is no response.my consumer number is 512063. sh. joginder singh, kothi number-280phase - 4, mohali.please sir as a request its a urgent need of cylinder .we booked online 5 to 6 time no response.please look after. contact number- [protected].

Recently, I had some problem on right knob of my Prestige Gas Stove (2 Burner) . As it was out of warranty, I have informed by HP Ashirwad distributor @ Thane (W). Without any delay the repair man with HPCL uniform came. After checking, he advised us to replace the valves as gas was leaking. Considering the safety of my family, I immediately asked him to replace and charged Rs.565/- and gave me a bill of Ashirwad Distributor. Out of this Rs.565 he has charged Rs.360 for changing Gas Cock i.e. Rs.180 per number.It took only 15 minutes to complete the work of such replacement. He took out this 2 Valves or Gas Cock from a plastic packet with no Brand. Seems to be some unbranded local product. I have written immediatly to HPCL web portal. A person from my Distributor contacted me and ask whether I have complained against them. I explained, it is not a complaint but as a consumer I want to know whether cost of such Gas Cock is Rs.180 each as I felt that this parts is highly overpriced. The Ashirwad fellow told that he can show me the chart (which never was shown to me). Again, HPCL people wrote that for rate I have to check with Distributor. This is purely an engineering part and crucial from safety point of view of every gas stove. But it seems that HPCL is ignorant on this issue and neither controlling this spare parts issues nor its price or even quality. I wrote to HPCL and suggested to look into the matter seriously and supply of such important spares to distributors @ affordable rates which is important from safety point of view. I am waiting for HPCL response on this.

Be aware while refuelling - at M/s Kekan Petrol Junction, Yerwada, Pune I visited HP Petroleum Retail Outlet - M/s Kekan Petrol Junction, Yerwada, Pune on 14th Dec, 2013. I had asked for Petrol worth Rs. 2000/-, while my vehicle was being refuelled an attendant brought the debit card charge slip for Rs. 2000/- for my signature. By then the pump had dispensed Rs. 700/- worth of fuel, then attendant forced me to sit inside the car, but in the short time he came to me and told me that he has filled the petrol worth Rs. 2000/- suspecting foul play I asked me to show it on machine but attendant started the machine again showing Rs. 2000 on the display, I asked him to go back on reading which showed the staff filled Petrol for Rs. 1601.71/- only and stopped the pump, . As I insisted for printed bill, he gave me hand written bill the same was given to me confirming that Petrol for Rs. 1601.71/- was only filled; while card was swiped for Rs. 2000/-. When I complained about this to petrol pump owner he said to me “ jo karna hai karlo and jitna petrol dala hai who bhi nikal lenge gaadi me se and yaha se gaadi bhi nahi jaane denge” based on this I contacted police control room as well. Some of the customers told me that this has happened with them many a times and petrol pump owner is involved in this. Based on above incidence I request you to take a penal action against the Dealer as customers are being cheated and he is spoiling the trusted name of HPCL. Looking forward to hear from you soon! Regards,

Dear Sir, I want to be purchase a Single Gas cylinder for home use. As per, i register online for purchasing a new gas connect ( one Cylinder). My Registration No is: [protected]. When i go to HP GAS dealer SINHA GAS AGENCY Add: SSLNT, Dhanbad, Jharkhand. They told me that i have to pay Rs4800.00 for New connection of Single Gas & you are compulsory to purchase gas stove from us. In HP GAS Online Website, they mention that refundable Deposits for single cylinder is Rs.1450, regulator @ Rs. 150.00. so why i pay RS.4800 for 1 cylinder & 1 Regulator. Please do needful in urgent basic.

Delivery boy asked for rs 50/- aap service charges
I gave rs 22/- . which I did not wanted to give because as far as I know they get salary for this service
Last time when I did not give delivery boy went and changed my address. This is a sort of black mail that if we don't pay they will harm us in such way .
This time also he looked at me as if he will do the same .

Respected Sir/Madam Three years back i have applied for Double Cylinder Connection in HP GAS, SANGAREDDY GAS AGENCIES, Sangareddy, Medak District, A.P. But i have not received any information about my application for DBC. I want to know the status of my application as early as possible. If possible please pursue my query and do needful. N.NIRANJAN SWAMY O/O Asst.Supdt.Archaeologist Archaeological Musem Kondapur Medak District A.P - 502 306. Ph.No:+91-[protected]