Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

HP Gas — not delivered

i booked gas 10 sep 2008 in ram agency vasant kunj newdelhi.Today is 15 sep . till date not delevered gas . when i phone today .one person tell me
apne Gas Book nahi kiya hai.
again he booked gas and told me today he will be delevered.
my cusumer no is - 686425.
aaj jo maine booked kiya no is -8039,
see tomorrow gas delvered or no

i booked gas 22 jan 2008 in geeta gas agency pali rajashthan .Today is 17 feb. till date not delevered my consumer id no. 616430 name shakuntal devi 79 bapu nagar pali .
sorry to say i am complian secound time thru mail your company not properly response

NOT DELIVERY

LPG — not delivered

costumer no 27064
chittoor agencies kollam kerala
booked on 22/08/2009
but not delivered till time.
agency violated booking serial
delivered those who booked after me.
i reside near by thae agency office. last
time they directed us to depot we spent rs 250 as taxi charge.
this time also they insist to collect cyllinder from godown.
please ensure cyllinder in time

HP Gas — Not Delivery

Dear sir/madam
My booking on dt.29-12.2009, my booking no.219703, Whereas meri booking bahut pehle ki ho rakhi he lekin mujhe mera sillender abhi tak nahin mila, main teen bar agency par bhi ho kar aaya lekin bo kehte he aaj lag jayega kal lag jayega, jab me teesri bar gaya to main sillender bhi sath lekar gaya maine kaha, ki main sillender le aaya hoin aap mujhe likh kar de dedo main godwon se sillender le aata hoin, to vo bole godwon par sillender nahin aap black se le lo, jab godwon par sillender nahin he to balcking karne ke liye sillender kaha se aa raha, main bas itna chahta hoin mera sillender jald se jald mil jaye, or in sillender blacking ko roko...

Thank you!

Dear sir/madam
My booking on dt.29-12.2009, my booking no.219703, Whereas meri booking bahut pehle ki ho rakhi he lekin mujhe mera sillender abhi tak nahin mila, main teen bar agency par bhi ho kar aaya lekin bo kehte he aaj lag jayega kal lag jayega, jab me teesri bar gaya to main sillender bhi sath lekar gaya maine kaha, ki main sillender le aaya hoin aap mujhe likh kar de dedo main godwon se sillender le aata hoin, to vo bole godwon par sillender nahin aap black se le lo, jab godwon par sillender nahin he to balcking karne ke liye sillender kaha se aa raha, main bas itna chahta hoin mera sillender jald se jald mil jaye, or in sillender blacking ko roko

Dear sir/madam
My booking on dt.29-12.2009, my booking no.219703, Whereas meri booking bahut pehle ki ho rakhi he lekin mujhe mera sillender abhi tak nahin mila, main teen bar agency par bhi ho kar aaya lekin bo kehte he aaj lag jayega kal lag jayega, jab me teesri bar gaya to main sillender bhi sath lekar gaya maine kaha, ki main sillender le aaya hoin aap mujhe likh kar de dedo main godwon se sillender le aata hoin, to vo bole godwon par sillender nahin aap black se le lo, jab godwon par sillender nahin he to balcking karne ke liye sillender kaha se aa raha, main bas itna chahta hoin mera sillender jald se jald mil jaye, or in sillender blacking ko roko

HP Gas — HP Gas Not Deliver

Dear Sir


My customer No.604486 Booking No.223957 non delivery of gas cyclinder
I have booked gas cylinder on 25.01.2010 my customer no. is 604486 & booking no. is 223957, but till date I have not received gas cylinder.When I ask my Agency Vimal Enterprises (Shop No. 26 Plot No.7 DDA Complex Disst. Center Janak Puri New Delhi - 58). no one can recieve my phone and every time they take more than 1 month for delievery. I request you to please necessary action




Regards
Baljinder Singh
[protected]

Hi,
I was assured a free gift from HP. The free gift is a printer AIO F4488.
I was told that I will recieve the free gift in next 21 working days.
I have not recieved the gift yet and the telephone no's given by them is also inactive.
It feels very bad because we buy original products and then the company never gives what is promised by them.

costumer no 20458
Deepak Gas Service
My booking no. is 5361805 and I booked cylinder online on 25/12/2010 and
but it is not yet delivered.
The agency has either missed or not considered my booking serial no's and
delivered the customers who booked after me.I called there several time but they are not replying my calls.
I reside nearby the agency office.
please ensure the delivery of cyllinder asap.

HP LPG — not delivered

Sir,
i have booked the LPG cylinder from Liberty Gas Services on 2nd February, 2011 but till today they have not delivered the cylinder. When called at there office they are not giving the required information and they are aggressively talking to us. so sir please take the necessary action.

H.P. Gas — not complete gas & not delivered

sir.
my syleder every month .50 to 1.0kg get loss & deleverd after 15days this problame face last four years.


ANAND GAIS STOR KARAWAL NAGAR EAST DELHI.
MY CONSUMER NO. 789266.
ADD. E-2 6413,SHIVAJI MOHLLA 5TH PUSTA SONIYA VIHAR DELHI

LPG Gas — NOT DELIVERED LPG GAS

DEAR SIR,
i am manoj kumar saxena R/0 4/48,bazaria harlal disst. FARRUKHABAD(u.p) 209625 ,regular customer of JAI BHAIRAV GAS SERVICE
4/196,PALLA BAZAR FARRUKHABAD(U.P) never i get cylinder in time,delivered
after 45 days from booking date,and delar 70% lpg cylindar sale in black Rs 600
to 700 , all consumer are suffer that problem,
please take tuff action against delar
thanks
manoj kumar saxena
customer no -s 9129

HP — not delivered

Consumer no: 612933 HP , booked 3months back not yet deliverd.PLease update the status to Vanitha: [protected] or Rajkumar: [protected]

DEEPAK GAS AGENCY/LPG GAS — NO DELIVERY OF GAS EVEN AFTER 13 DAYS OF BOOKING

OUR CONSUMER NUMBER 604499 AT DEEPAK GAS AGENCY(HP GAS DEALERS),BORABANDA,HYDERABAD.
WE HAVE BOOKED A REFILL ON 25-01-12 WITH BOOKING NUMBER 245665, WE HAVE STILL NOT YET RECEIVED THE REFILL EVEN AFTER 14DAYS OF BOOKING.

Phone number

sir i lost my phone number forgot it in online booking of hp gas under consumer number 606817 so i want to register a new number i.e [protected] so please help me to change number.

change the mobile number

I am Shailesh Please change the my mobile no we have visited in Indrddeep gas agency but no any update this gas agency My Consumer number is - 647654 Mobile no - [protected] Regards, Shailesh jawaharkar

KAMAL GAS - DISTRIBUTION CODE 961070- SINGLE PUR SHALIMAR BAGH DELHI- for Hp gas is the worst of all that I have ever taken services of. The incharge never keeps the phone free. It is very difficult to contact that agency and book the cylinder there. Every time we try to book our cylinder we face the problem repeatedly. The response of the operatives is also bad
The fat Manager as well as the lady operative are so rude in their responses that I feel like teaching them some customer service. Is there any way that we can teach them a lesson?

HP Gas — No delivery of Gas Refill.

Dear Sir,

I have a HP gas connection with consumer number as 505475.I had booked for a refill of the Gas on the 15.11.2008 and was told would get one after one week i.e. 22.11.2008.Since we didnt get the refill we called the agency(Satya Tulsi Agency, Moula-Ali, Hyderabad)them about the same and were told that would get it the next day i.e. on 24.11.2008.Apparently the same day we ran out of gas and went to the agency who then told us that we had already received a new gas refill on 12.11.2008, which is not true.Which actually sums up that the delivery people have mis-used my consumer number for booking and have taken a refill gas and must have sold it in black(for more money).Now when i go to the agency and ask for a new refill the answer is always " tomorrow u will get it for sure sir".It is such a shame that because of the mis-use of my number by the agency people i and my family have to suffer eating out or go without eating.I request u to please take this matter seriously as its the same case with so many other consumers' like me.Thanking you for doing the needful.

Kind Regards,
G.E.Mohan

H P — no delevery

my h p gas no.615318 & my gas agency is Vardhman gas agency Sec. 3, Rohini.
Date of booking is 12.01.2009 and no delevery till now.
so i am facing more problem and no picking phone.please do something.immigetly.


regard,
Imamhusain

HP Gas Service — Poor service

Dear Sir,
I have a gas connection with Jai gas agency, Vadgaonsheri, Pune-14.Phone no 27031084, 27032515.
My consumer no is 635806.They service isvery poor.Every time they take over 25-30 days to deliver the gas booking and they are very un cooperative in giving any information.Gas delivery is done at their own fancy- plaese lok into the matter and i hope you will be able to do something to make the life of consumers more easy
thank you,
jaya rajagopalan

Dear Sir,
I have a HP gas connection with consumer number as 615977. I had booked for a refill of the Gas on the 30.09.09. My delivery man came to my house on 7.10.09 for delivering the cylinder. Then we were out of station and the very next day i.e. 8.10.09 when I called to my agency (M/s TAP TRISA, Madhyamgram, Kolkata -129) the answer was told would get the next two days i.e. 09/10.10.09. But we didn't get the cylinder. Again I called the agency over telephone to know the whereabouts of the cylinder. The agency answered me that I had to book the cylinder again. I asked them why and they answered me that was the process. I was surprised that if the process is right why the agency told me on 8.10.09 that I would get the cylinder the next two days? And I also want to know that is it the right process for HP gas? I think that my cylinder was mis-used by my delivery man V.C. and must have sold it in black (for more money). I request you to please take this matter seriously. Thanking you for doing the needful.

HP Gas — NO DELIVERED GAS AT MY HOME SINCE LAST 3 OR 4 MONTHS

RESPECTED SIR AREA SALES OFFICER GHAZIABADI REALLY BOTHERED TO YOUR DISTRIBUTOR SERVICE THE DISTRIBUTOR NAME WAS (SEN GAS SERVICE 3-A,NEHRU NAGAR SHOP NO.6 GHAZIABAD)

MANY TIMES I AM CALLING AND GIVING MY ADDRESS AND ALWAYS THAT PERSON TOLD ME NO PROB SIR TOMORROW GAS WAS DELIVERED AT YOUR HOME WE REALLY VERY AFRAID TO THIS DISTRIBUTORS SO PLEASE KINDLY TAKE LEGAL ACTION IMMIDIATE AND ITS MY HUMBLE REQUEST TO

DOC NO.4000462
CONSUMER NO.607872
DEALER CODE.630360

CONSUMER NAME MR.SHAMSUDDIN
SECTOR-12 VEER ABDUL HAMEED COLONY VIJAY NAGAR F-196 RAJU BHAIYA STD WALE GHAZIABAD CONTACT NO.[protected],[protected]

hindustan gas services — gas refill

dear sir,
i m cunsumer of hindustan gas services( nav durga gas company, mathura, up).we are not provided accordingly the gas refill to our home, after our booking extend a month too. we are facing alot of problem. they are delaying our booking day-by-day.
i request you to register the complaint for the same. my gas no. is 601104.
thankyou

H.P.gas — no delivery

i m chand ram from holambi khurd delhi . i book my gas cylinder on second of september but till 23 of september i did not get my gas cylinder delivery i asked so many time to my gas service ( rajive gas service) nerala to deliver my cylinder . but every time he said we will deliver . but now he is harrasing me. (connection no 635971) (deliver no 393848) [protected] chand ram

HP Gas — no refill

my consumer no is 639174
i am booked the cylinder last 23 march 2011 and till date(26 apr 2011) they not providing the refill gas cylinder and saying our laborers are on strike, we are sending a truck of cylinder near our office, go there and refill your cylinder.(indradeep gas agency Titwala) HP Gas)

thanking you
rajat

hindustan gas services — Gas Leaking from Sealed cylinder

Dear Sir/Madam,
I live in Ambala City. I had booked complaint before 1 month about leakage of gas from cylinder.In between the month i also rebooked the same as 4-5 times.But there is no action taken by HP gas yet.If there is any accidint held then HP Gas is responsible for them.
"Thanks"

HP Gas — Non delivery of gas refile after booking

HP Gas refil was booked on 26.11.2011 booking number 238655 and gas refil not delivered till today against Cash Memo No.149680.

Gas Cylinder Leakage

Gas Leakage at Home and tried lodgin complaint through Customer care number but every time i try to Connect it gets disconnected Consumer No - 634630 Location - Bangalore (Kundanahalli)

Petrol — Non-issue of petrol.

Today, I sought petrol from HP petrol pump at Ambedkar circle, Bikaner (Rajasthan) (probable name of petrol pump- Mahavir ...filling stn., not sure of exact name, but the location is exact) at around 6.40 P.M., but was told that the pump is totally dry & neither ordinary nor superior one is available.
Further, when I asked for the complaint book, I was not provided and instead refused to provide the same.
Kindly look into the matter, as per my knowledge, a bare minimum balance is a must & to provide at least a minimum quantity of petrol is a must.
Kindly let me know the action taken in the matter pl.
Mob-[protected]

H P Gas — Delay in New Gas connection

Hi,

I am Chetan Rahane and I have applied for new H P Gas connection at Jai Gas Agency, Wadgaonsheri Pune -14 (Registration number: 3811) almost a year ago. 10 days ag0 I received a letter from the agency to collect the Gas connection. When I inquired abpout the same at the agency I was informed by the executive that they are running short of few documnets for new connection and was asked to check after 4 -5 days. After regural telephonic follow ups I was informed that they kept all the new connections on hold for next 1 month.

I hope I m complaining to the right person and will receive positive response at the earliest.

Regards
Chetan Rahane
[protected]

HP-Gas — Harresment for new Connection

I am trying to get a new connection from HP Gas Agency (Code-309390).But agency said new connection stopped(Priod-28.05.08 to 2nd week of june), few days from HP gas Company. It is correct or not. First they foursed to get extra money and buy a new stove from them for quick connection. If new connection is stopped, from where to give a new connection.Pls.investigation this matter.

HP — for new connection

sir,

i want to new connection in Jaipur, rajasthan dealer says company baned for new connection so, please confirm me how many days to go for new connection

thanks & regards

HP Gas — not given new connection

dear, sir/ma'am,
I belong from BILTHARA ROAD, BALLIA, ...my complain is that my hp gas ajency holder OM GAS AJENCY BELTHARA ROAD BALLIA, noit give us any new connection or not any more cylender... so we have a very dificult problem and i think that you also solve my problem very soon thankig you

HP Gas — New connection without gas stove forcefully sold

Hi,

When we need gas connection only is it mandatory that we need to purchase the gas stove also , so many gas dealers stubbornly saying in mumbai, they won't be giving a gas connection unless the connection taken with the package containing the gas stove also ( the same happened with the hp gas connection in kharghar) . I don't think this is not strategic and approved by government .Can you pleas let me know is there any rule as such .

very much in need of assistance regarding the same.

Regards
Murthy

HP Gas — About new connection

Dear sir
I contact with HP gas service Chakan (m.s.) for booking of new gas connection.
But the concern person told that there is no booking.After that I want to know the time period for new booking but still they also don't know about that.
So plz tell me where i go for booking of new hp gas connection and what is the procedure.


Regards
Ashok Dixit
+91 [protected]

HP Gas — New Gas connection

Hi sir

I am applying for New Gas conction 20 Days HP GAS Dealer at MANASA GAS AGENCY at Kukatpally Hyderabad.My online Gas conction is Registred But No Enquiry

Hi,
This is to bring into your notice that i had applied for a new connection with the aforesaid distributor.I had also raised a complaint earlier with reference number 13014636, to highlight the deliberate delay that was being caused. I thank you for taking action on that one, however even after the inspection was done, i was not given the connection as i was told they need to inspect Bedrooms as well, to make sure i am not conducting any illegal business. This has caused unnecessary delay and harassment. Hence i have withdrawn my application number 776 from the mentioned distributor. I have also submitted a written request of APPLICATION WITHDRAWAL at the distributor's office today(7-June-2013 1:45 pm).
I have opted for INDANE instead, and they have accepted the application and are providing the connection within 24 hours, WITHOUT the FORCE SALE OF GAS/HOB.
Thank you for your response and help, however i would like to mention that due to FORCE SALE and UNNECESSARY DELAY IN PROCESS has cost HP a customer.
I would be going for the last time to the distributor's office on Monday ie: 10-June-2013 to collect all the documents that i had submitted.
Thanks & Regards

HP Gas — Delay in delivery after booking

Dear sir,

I am a resident of cochin and my gas agency is sai gas agency holding distributor no. 2369885. i booked my gas refill on 25 mar 2009 and yet not delivered. this has been happening since a year. i have to chase the agent for the same after booking to get the refill.
It is requested to do the needful at the earliest to avoid inconvenience to the customers.

Regards

Michael Martin

HP Gas — Delay in booking and delivery

Name of Company: HP Gas
Dealer's Name; Mohan Gas, Meerut (U.P.)
Consumer Name: S.K.GUPTA, 194-Saket, Meerut (U.P.)
Connection No.: 651644
COMPLAINT: WE RECEIVED LAST SUPPLY ON 15.10.09 VIDE DELIVERY R.NO.16278/22.09.09. I TRIED TO BOOK THE GAS FOR FURTHER SUPPLY ON 01.11.09 BUT THEY REFUSED AND TOLD NOT TO BOOK BEFORE 2 MONTH OF LAST SUPPLY. THEN I BOOKED IT ON 17.12.09 VIDE BOOKING NO. 38044 WHICH IS NOT DELIVERD TILL DATE AND TOLD THAT IT WILL NOT BE SUPPLIED BEFORE 20.01.10.

HPCL GAS — Delay in Booking and delivery

I have booked a cylinder on 23/12/2011, but till date 04/01/2012 the cylinder yet not received. I also complained to HPCL consumer zone online. COMPLAINT REFERENCE NO. is 11066355 dated 31Dec2011 and 11066876 dated 02Jan2012, But no response till date.

gas — delay in new connection

Dear Service provider,

I am resident of Pune.I have registered a request for a new Connection for HP to HP Dealer near to my residence.The registration is done by 3 months back. But while inquiring for the same I get the answer that new connections are not given by the company. But in all other areas of my city a new connection for HP is getting. If you can, please provide me the information about new connection condition. So that I can ask same to dealer and will write the dealers details to you. Hopefully I will be answered on priority basis.

Thanks

Chaitanya Deo

HP Gas — no response even submitting all the documents

sir,
No response even submitting all the documents. Regular phone equiry and visits does not bear any fruit Eleven days have passed. I think this is the problem with hindustan petroleum gas company and its distributers.

Domestic connection — not getting gas connection

registered with mahanagar gas on feb-2011 reg. no.AF-052299.also given deposit for connection. til date I have not given gas connection.

HP — transfer of gas connection

dear sir
no compalint just wanted to know..................
can hp gas connection be transfered into some one others name?
if yes what are the conditions? and
what are the papers required?
pl convey
thanks
[protected]@gmail.com

Dear Sir,
My Gas Connection No. AG6614 and I have completed KYC form and submitted on 4th April'13 along with all necessary documents. My deposit No. 167.
I was told that I will get the fresh supplies after 10 days but inspite of my regular followup with the gas agency, they have NOT given the supply of the cylinder till date and reply is - "WE ARE FOLLOWING UP WITH HO & IT WILL BE DONE SOON".
Now I have NO Gas in my home & forced to get the Food for the night from the Hotel.
When I asked them for the BPCL - Sales Office Mob No & other details, I was misguided by giving following mob No. [protected]. On this, there is NO satisfactory reply and on [protected], there is reply.
I am a senior citizen and this is a clear harassment to the people by way of KYC.
Need your help to resolve it at the earliest.
Regards,
Rakesh Bansal
C 119, Nirala Nagar,
LUCKNOW - 226020
[protected]
[protected]

Dear Sir,
My Gas Connection No. AG6614 and I have completed KYC form and submitted on 4th April'13 along with all necessary documents. My deposit No. 167.
I was told that I will get the fresh supplies after 10 days but inspite of my regular followup with the gas agency, they have NOT given the supply of the cylinder till date and reply is - "WE ARE FOLLOWING UP WITH HO & IT WILL BE DONE SOON".
Now I have NO Gas in my home & forced to get the Food for the night from the Hotel.
When I asked them for the BPCL - Sales Office Mob No & other details, I was misguided by giving following mob No. [protected]. On this, there is NO satisfactory reply and on [protected], there is reply.
I am a senior citizen and this is a clear harassment to the people by way of KYC.
Need your help to resolve it at the earliest.
Regards,
Rakesh Bansal
C 119, Nirala Nagar,
LUCKNOW - 226020
[protected]

HPCL GAS — Bad behaviour and undue demand.

Respected Sir,

I am holding gas connection of HPCL since 1996. Since then I have been using HPCL gas by obtaining cylinder with great difficulties. Now i am compelled to write this complaint against the bad behavior and undue demand of distributors' Staff (Aand Kiran, Dealer HP Gas, Gola Road, Danapur, Patna; Distributor Code:- 963240). Here I would like to state my grievances as:-

1. I got registered for a HPCL Conncetion in the name of S.A.FAIZEE. I was alotted connection but in the name of SHAMSHI AHMAD giving my name in C/o alongwith my address.

2. I was charged Rs 3000/- as security deposit for two nos. of cylinder. Obviously not in accordance with the Corporation's tariff.Not only this I was provided one cylinder in reality, on paper it was mentioned two.And second cylinder nver provided to me despite repeated reminders.I also visited the office numerous times for correction in paper but the were reluctant and it went invain. Not to mention here I have been cheated.

3. Now on 25th of December 2007 at 4.00 pm i was in the office again. On request for correction, Iwas advised by the distributors' staff to deposit a sum of Rs 1153/again to issue a new connection in my name against cancellation of my previous HPCL connection Consumer No. 603069. This shows that HPCL has no control on distributors activity or they are knowingly ignoring these malpractices.

As a genuine consumer my earnest request is that the concerned officer may please look into this matter so that my grievances are resolved. Please take immediate action otherwise i will seek justice through judiciary.

Thanking you in anticipation.

yours faithfully
S.A.FAIZEE
Contact No. [protected]