Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Petrol — Non-issue of petrol.

Today, I sought petrol from HP petrol pump at Ambedkar circle, Bikaner (Rajasthan) (probable name of petrol pump- Mahavir ...filling stn., not sure of exact name, but the location is exact) at around 6.40 P.M., but was told that the pump is totally dry & neither ordinary nor superior one is available.
Further, when I asked for the complaint book, I was not provided and instead refused to provide the same.
Kindly look into the matter, as per my knowledge, a bare minimum balance is a must & to provide at least a minimum quantity of petrol is a must.
Kindly let me know the action taken in the matter pl.
Mob-[protected]

H P Gas — Delay in New Gas connection

Hi,

I am Chetan Rahane and I have applied for new H P Gas connection at Jai Gas Agency, Wadgaonsheri Pune -14 (Registration number: 3811) almost a year ago. 10 days ag0 I received a letter from the agency to collect the Gas connection. When I inquired abpout the same at the agency I was informed by the executive that they are running short of few documnets for new connection and was asked to check after 4 -5 days. After regural telephonic follow ups I was informed that they kept all the new connections on hold for next 1 month.

I hope I m complaining to the right person and will receive positive response at the earliest.

Regards
Chetan Rahane
[protected]

HP-Gas — Harresment for new Connection

I am trying to get a new connection from HP Gas Agency (Code-309390).But agency said new connection stopped(Priod-28.05.08 to 2nd week of june), few days from HP gas Company. It is correct or not. First they foursed to get extra money and buy a new stove from them for quick connection. If new connection is stopped, from where to give a new connection.Pls.investigation this matter.

HP — for new connection

sir,

i want to new connection in Jaipur, rajasthan dealer says company baned for new connection so, please confirm me how many days to go for new connection

thanks & regards

HP Gas — not given new connection

dear, sir/ma'am,
I belong from BILTHARA ROAD, BALLIA, ...my complain is that my hp gas ajency holder OM GAS AJENCY BELTHARA ROAD BALLIA, noit give us any new connection or not any more cylender... so we have a very dificult problem and i think that you also solve my problem very soon thankig you

HP Gas — New connection without gas stove forcefully sold

Hi,

When we need gas connection only is it mandatory that we need to purchase the gas stove also , so many gas dealers stubbornly saying in mumbai, they won't be giving a gas connection unless the connection taken with the package containing the gas stove also ( the same happened with the hp gas connection in kharghar) . I don't think this is not strategic and approved by government .Can you pleas let me know is there any rule as such .

very much in need of assistance regarding the same.

Regards
Murthy

HP Gas — About new connection

Dear sir
I contact with HP gas service Chakan (m.s.) for booking of new gas connection.
But the concern person told that there is no booking.After that I want to know the time period for new booking but still they also don't know about that.
So plz tell me where i go for booking of new hp gas connection and what is the procedure.


Regards
Ashok Dixit
+91 [protected]

HP Gas — New Gas connection

Hi sir

I am applying for New Gas conction 20 Days HP GAS Dealer at MANASA GAS AGENCY at Kukatpally Hyderabad.My online Gas conction is Registred But No Enquiry

Hi,
This is to bring into your notice that i had applied for a new connection with the aforesaid distributor.I had also raised a complaint earlier with reference number 13014636, to highlight the deliberate delay that was being caused. I thank you for taking action on that one, however even after the inspection was done, i was not given the connection as i was told they need to inspect Bedrooms as well, to make sure i am not conducting any illegal business. This has caused unnecessary delay and harassment. Hence i have withdrawn my application number 776 from the mentioned distributor. I have also submitted a written request of APPLICATION WITHDRAWAL at the distributor's office today(7-June-2013 1:45 pm).
I have opted for INDANE instead, and they have accepted the application and are providing the connection within 24 hours, WITHOUT the FORCE SALE OF GAS/HOB.
Thank you for your response and help, however i would like to mention that due to FORCE SALE and UNNECESSARY DELAY IN PROCESS has cost HP a customer.
I would be going for the last time to the distributor's office on Monday ie: 10-June-2013 to collect all the documents that i had submitted.
Thanks & Regards

HP Gas — Delay in delivery after booking

Dear sir,

I am a resident of cochin and my gas agency is sai gas agency holding distributor no. 2369885. i booked my gas refill on 25 mar 2009 and yet not delivered. this has been happening since a year. i have to chase the agent for the same after booking to get the refill.
It is requested to do the needful at the earliest to avoid inconvenience to the customers.

Regards

Michael Martin

HP Gas — Delay in booking and delivery

Name of Company: HP Gas
Dealer's Name; Mohan Gas, Meerut (U.P.)
Consumer Name: S.K.GUPTA, 194-Saket, Meerut (U.P.)
Connection No.: 651644
COMPLAINT: WE RECEIVED LAST SUPPLY ON 15.10.09 VIDE DELIVERY R.NO.16278/22.09.09. I TRIED TO BOOK THE GAS FOR FURTHER SUPPLY ON 01.11.09 BUT THEY REFUSED AND TOLD NOT TO BOOK BEFORE 2 MONTH OF LAST SUPPLY. THEN I BOOKED IT ON 17.12.09 VIDE BOOKING NO. 38044 WHICH IS NOT DELIVERD TILL DATE AND TOLD THAT IT WILL NOT BE SUPPLIED BEFORE 20.01.10.

HPCL GAS — Delay in Booking and delivery

I have booked a cylinder on 23/12/2011, but till date 04/01/2012 the cylinder yet not received. I also complained to HPCL consumer zone online. COMPLAINT REFERENCE NO. is 11066355 dated 31Dec2011 and 11066876 dated 02Jan2012, But no response till date.

gas — delay in new connection

Dear Service provider,

I am resident of Pune.I have registered a request for a new Connection for HP to HP Dealer near to my residence.The registration is done by 3 months back. But while inquiring for the same I get the answer that new connections are not given by the company. But in all other areas of my city a new connection for HP is getting. If you can, please provide me the information about new connection condition. So that I can ask same to dealer and will write the dealers details to you. Hopefully I will be answered on priority basis.

Thanks

Chaitanya Deo

HP Gas — no response even submitting all the documents

sir,
No response even submitting all the documents. Regular phone equiry and visits does not bear any fruit Eleven days have passed. I think this is the problem with hindustan petroleum gas company and its distributers.

Domestic connection — not getting gas connection

registered with mahanagar gas on feb-2011 reg. no.AF-052299.also given deposit for connection. til date I have not given gas connection.

HP — transfer of gas connection

dear sir
no compalint just wanted to know..................
can hp gas connection be transfered into some one others name?
if yes what are the conditions? and
what are the papers required?
pl convey
thanks
[protected]@gmail.com

Dear Sir,
My Gas Connection No. AG6614 and I have completed KYC form and submitted on 4th April'13 along with all necessary documents. My deposit No. 167.
I was told that I will get the fresh supplies after 10 days but inspite of my regular followup with the gas agency, they have NOT given the supply of the cylinder till date and reply is - "WE ARE FOLLOWING UP WITH HO & IT WILL BE DONE SOON".
Now I have NO Gas in my home & forced to get the Food for the night from the Hotel.
When I asked them for the BPCL - Sales Office Mob No & other details, I was misguided by giving following mob No. [protected]. On this, there is NO satisfactory reply and on [protected], there is reply.
I am a senior citizen and this is a clear harassment to the people by way of KYC.
Need your help to resolve it at the earliest.
Regards,
Rakesh Bansal
C 119, Nirala Nagar,
LUCKNOW - 226020
[protected]
[protected]

Dear Sir,
My Gas Connection No. AG6614 and I have completed KYC form and submitted on 4th April'13 along with all necessary documents. My deposit No. 167.
I was told that I will get the fresh supplies after 10 days but inspite of my regular followup with the gas agency, they have NOT given the supply of the cylinder till date and reply is - "WE ARE FOLLOWING UP WITH HO & IT WILL BE DONE SOON".
Now I have NO Gas in my home & forced to get the Food for the night from the Hotel.
When I asked them for the BPCL - Sales Office Mob No & other details, I was misguided by giving following mob No. [protected]. On this, there is NO satisfactory reply and on [protected], there is reply.
I am a senior citizen and this is a clear harassment to the people by way of KYC.
Need your help to resolve it at the earliest.
Regards,
Rakesh Bansal
C 119, Nirala Nagar,
LUCKNOW - 226020
[protected]

HPCL GAS — Bad behaviour and undue demand.

Respected Sir,

I am holding gas connection of HPCL since 1996. Since then I have been using HPCL gas by obtaining cylinder with great difficulties. Now i am compelled to write this complaint against the bad behavior and undue demand of distributors' Staff (Aand Kiran, Dealer HP Gas, Gola Road, Danapur, Patna; Distributor Code:- 963240). Here I would like to state my grievances as:-

1. I got registered for a HPCL Conncetion in the name of S.A.FAIZEE. I was alotted connection but in the name of SHAMSHI AHMAD giving my name in C/o alongwith my address.

2. I was charged Rs 3000/- as security deposit for two nos. of cylinder. Obviously not in accordance with the Corporation's tariff.Not only this I was provided one cylinder in reality, on paper it was mentioned two.And second cylinder nver provided to me despite repeated reminders.I also visited the office numerous times for correction in paper but the were reluctant and it went invain. Not to mention here I have been cheated.

3. Now on 25th of December 2007 at 4.00 pm i was in the office again. On request for correction, Iwas advised by the distributors' staff to deposit a sum of Rs 1153/again to issue a new connection in my name against cancellation of my previous HPCL connection Consumer No. 603069. This shows that HPCL has no control on distributors activity or they are knowingly ignoring these malpractices.

As a genuine consumer my earnest request is that the concerned officer may please look into this matter so that my grievances are resolved. Please take immediate action otherwise i will seek justice through judiciary.

Thanking you in anticipation.

yours faithfully
S.A.FAIZEE
Contact No. [protected]

HP Gas — service

Requested sir.

My name is yatanshu. MY hp gas connection no is - 503393.
named on. Sh.Jai Parkash Gupta. #8939/5, Naya Bans, Ambala City. MY gas distributer 960570
HINDUSTAN GAS SERVICE
"77-78 ,AMBA MRKT, "AMBALA CITY"
PIN-134003.

The distributer is not good. he dilivered the gas after 25 days on booking. his employes behavier is very bad. the talk with rouldly.they are so illetrate. they did know how to talk with coustmers. So plz read this query and i will wait your responce.

Thx
With Regards
Yatanshu Gupta
Ambala City
[protected]

sir/madam...
i wants to tranfer my H.P. gas connection from ballabgarh to sahibabad, ghaziabad...please suggest to me how i will do that process of transfer...

HP dealer — Gas not delivered yet,

Consumer no: 636459
We have booked gas 3 weeks back but not yet delivered to our residence, when ever we call its shows engage, when went there landline phones where kept aside, so that customer call should not be taken.

Redards,
Varghese

HP Gas — No attention to complaint

I am genuine customer of HP Gas since last 4 years.

At the time of getting new gas connection the Distributor was forcing me to buy a stove from him. Otherwise he threatened that they will not provide any service related to the stove which is not bought from them.

Now I wanted to connect one more single burner stove to the existing two burner stove. (Both the stoves are standard ISI Marked stoves.)However, the distributor is not ready to provide service for this. I am afraid if I get this work done from unauthorized service personnel then it may not be safe and may cause accidents.

In this scenario if there are any leakage complaints then also the distributor may not listen. In view of the above, may I request you to kindly help me in this regard.

I had no option but to buy that, these people make money out of every single thing. cheap lighter for 150 rupees with another 150 for the gas canister and it did not last even a month. Cheap, pathetic and most lethargic part of govermental agencies.

my complain no 08017733 but compani not working this matter

HP Gas — Fake promise

Here In Pune HP GAS Delaer Not Keeping a promises about Ji Ha That is Withien24 Hours Home delevery after Booking the Cylinder.It Will take around Of 15 Dayes to get that.Please look about that.

Consumer From Pune Maharashra

Have you got any positive response... Or it was just useless practice...

Thanks & Regards,

Rouf [protected]

HP Gas — NOT RECEIVED

I HAVE BOOKED FOR HP GAS REFILL ON 2.2.2001. ALMOST 21/22 DAYS STILL NOT RECEIVED THE SUPPLY . MY CONSUMER NO. 695741. DEALER STANDARD STORES DEFENCE COLONY, NEW DELHI. BOOKING REF.NO. 388562.

I HAVE ONLY ONE GAS CONNECTION. IF I AM NOT GETTING 21 DAYS HOW CAN I MANAGE.

HP Gas — NOT RECEIVE GAS

LAST 29 TH JUNE I HAVE A SMS FROM HP .THAT MY BOOKED CYLENDER WAS RECIVED.BUT TILL I DONT RECIVE ANY CYLINDER. SO MANY TIME HAPPEND LIKE THAT. IN MY AREA LOTS OF HP CYLINDERS ARE SALLING WITH EXTRA COST.MY HP PROVIDER LICENCE NO IS- G/EC/WB/[protected].IN THAT SITUATION WHAT SHOULD I DO.

that's true