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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 113

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R
ramesh rani
from Kalagarh, Uttarakhand
Feb 13, 2013
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Address: Kurukshetra, Haryana

Respected Sir.
My husband Kashmirilal S/o sh. Gobind Ram is Gas Connection The Swastik Hand Made paper & LPG Gas Ladwa Distt. Kurukshetra Haryana in dated[protected] consumer no 501397 is issued by Gas Agency . My Husband is Expires date[protected] I am Coming the gas Agency to Requested the Change Name of Legal hairs Ramesh Rani W/o Sh. Kashmiri Lal Distributor of gas agency change the name of Ramesh Rani in dated[protected] is issued by new copy Sr no 8704428 & SV no 1020272 date 17-12-12 consumer is all documents Rashan card . Vote Card. & Bank A/c details is submit by the gas Agency . after change of name consumer is no supply for the raffle supply not to collect consumer has booked the Gas Dated[protected] Gas agency supply to home delivery dated[protected] in rupees 945/- Rs Gas he told your connection is HPCL Company convert the connection DS Supply. But I am the consumer of Non Domestic Supply in Gas rifle is supply by the distributor Gas agency supply to the subsidy cylinder .

Thanks.
Aug 13, 2020
Complaint marked as Resolved 
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    sherlock burder
    from Coimbatore, Tamil Nadu
    Feb 10, 2013
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    Address: Andhra Pradesh

    I AM A CONSUMER OF HPCL, SHREYA ENTERPRISES, NEREDMET, HYDERABAD, THE PROBLEM IS OFF TRANSFERRING OF BROTHERS GAS CONNECTION (WHO STAYS IN MAHARASTRA. ONE THEY ASKED ME TO SURRENDER MY BROTHERS GAS CONNECTION ORIGINAL DOCUMENTS ALONG WITH REGULATOR AND PAY THE DIFFERENCE OF AMOUNT AND THE VERY NEXT DAY THEY REJECTED SAYING THAT I DON'T HAVE ONE OF THE ORIGINAL PAPERS, WHICH THEY KNOW ALREADY . I WORK FOR INDAIN EXPRESS NEWS PAPER AT A HIGH POSITION. PLEASE GUIDE ME IN THIS REGARD
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      K
      krishnakiritich
      from Hyderabad, Telangana
      Feb 9, 2013
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      Address: Andhra Pradesh

      Dear Sir,
      I had booked a cylinder on 6/2/13 trough online. I had not received any status message to my phone number . So i thought to consider my distributor. I called to the phone numbers 27154042,27153947 which are have mentioned in HP site . There is no response . This is not first time . Once i went and called to these nunbers in their office itself. Though the staff are free they are not lifting. The staff and even ravi prasad is careless. Please check previous complaints related to this distributor. The customers who are of Ravi prasad agencies are facing problem. If we go and ask them they do not do not respond properly. So i request you to take necessary action seriously. If not i will take this issue at high level authorities.

      Regards,
      krishna kiriti CH,
      [protected].

      gas — carelessness

      i want to book gas but anyone is not responding the call .(Vashi)
      i am calling from last four days.
      not olny this, last time when i booked the gas it came too late.
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        T
        TulasiChandaka
        from Chennai, Tamil Nadu
        Feb 5, 2013
        Resolved
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        Address: Chennai, Tamil Nadu

        When we are taking first time commection in RajaRajeswari HP gas Agencies, Velachery branch, they will speak very softly but when we go for second time for Extra Cylinder they will speak very rudely, they will not at all care the persons who are standing they will just talk with others, if we ask for 5 to 6 times then they will say now not possible come after 3 months or 2months from one year we are facing the same problem, No proper response from those people. Very Bad
        Aug 13, 2020
        Complaint marked as Resolved 
        I agree with Tulasi.
        hi,

        this is waste agency, please cancel the licence from this rude people, worest agency
        they fight with customer..they should shut down their business..rude people
        The staffs are treating us like anything. They are thinking we are staff
        Thank God. they were asked to shut down sparing consumer further hardships
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          B
          baluchandaka
          from Mumbai, Maharashtra
          Feb 5, 2013
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          Address: Chennai, Tamil Nadu

          Hi,

          I applied for single HP gas cylinder at Rajarajeswari HP gas agency in June, 2012 and I was said that I can apply for spare cylinder after one month. I got it in a week days, but while trying for the spare cylinder they are not giving proper response and every time saying that spare cylinder will be available after 2 months and they are not saying specific time to apply for the spare. Now almost 9 months over but still they are not giving proper response and at-least they should have tell the specific time to get the spare cylinder instead of making me doing rounds to Rajarajeswari HP gas agency.

          Thanks,
          Balaji C.
          Aug 13, 2020
          Complaint marked as Resolved 
          At least the HP complaint register is not working properly to register the complaint...

          http://jihaan.hpcl.co.in/booking/ComplaintRegister.aspx
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            K
            kishore_porwal
            from Pune, Maharashtra
            Feb 4, 2013
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            Address: Pune, Maharashtra

            Dear Sir/Madam,

            My gas consumer number is 649811 and my gas agency distributor address is as below-

            M/S AMRAPALI GAS SUPPLY COMPNAY ANGARIKA APARTMENT,
            CHINCHWAD GAON, CHINCHWAD,Maharashtra-Excl Mum/Thane/NMu, Pin Code:411033

            Sir/Madam my complaint grievance is that while delivered the refill to my home door,delivery boy haven't provide the receipt(Actual charge 447 rs.) of the refill and asked the refill charge as 455 rs. which is 8 rs. more from actual charge.
            Also his behaviour is rude while asking for the receipt as well as made the entry in the gas diary.He didn't did any thing and giving the argument that if you wanna to take this then take it else no need to take it.Please look into this matter seriously and take the immediate action in this regards.


            Best Regards,
            Kishore Porwal
            Mobile No. - [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              surmoh
              from Mumbai, Maharashtra
              Feb 4, 2013
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              Address: Mumbai City, Maharashtra

              I have misplaced the original Gas connection papers. Name Sadhana , Consumer number 614258. Pl arrange to send us duplicate Gas connection papers. email id: [protected]@vsnl.com .
              Dear Sir,
              I am a senior citizen and your customer since last 30 years. I am availing service from M/s Anurag Gas Co. Chinchwad, Pune-411033 and my consumer No. is 610885.

              Two months back I have submitted photocopy of my Aadhar Card and also furnished the details of the Bank Account. However, the dealer's staff refused to give acknowledgement.
              Frequently I inquired with the Dealer but, the said information is not updated in his record. Yesterday I inquired on phone and the concerned clerk asked me to furnish the details again.

              Kindly look into the matter. For your ready reference I am reproducing the details as follows.
              Aadhar Card No.[protected].
              Bank A/c details -- State Bank of India, Nigdi Branch, Pune-411044, Branch Code - 11646, IFSC : SBIN0011646,
              Savings A/c No.- - [protected].

              I am sure you will arrange for the needful to update the above details appropriately.
              Thank You.

              With Regards,

              A. G. Hengle
              Mobile No. [protected]
              email Id - anil.hengle @gmail.com
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                M
                mahendrabaloda
                from Srinagar, Jammu and Kashmir
                Feb 3, 2013
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                Address: Jhunjhunu, Rajasthan

                dear sir/madam

                i am mahendra singh S./O. sh . amar singh , i have applied a new gas connection at viajy gas agency chirawa (jhunjhunu ) raj on 13 march 2012 , which dispatch no is 9125 .i have deposited all essential documents at vijay gas agency chirawa but a new gas connection has not issued to me till now , at least when i asked to gas ageny person for my new gas connection , they returned my all documents which i was submitted that time to me without telling any reason . i need a connection . please see my complaint and take action against my complaint as soon as possible .

                thanks

                regards
                mahendra singh S./O. Sh. amar singh
                village - khudia ,post - badangarh
                teh.- chirawa dist. - jhunjhnu ( rajasthan)

                contact no.- [protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                makar — Regarding new gas connection

                sir, is it necessary to take new gas stove from distributor to tkae new gas connection my area (mira road) distributor is forcing me to take new gas stove to him with new connection
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                  R
                  Raju Thokal
                  from Solapur, Maharashtra
                  Jan 31, 2013
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                  To update my registration mobile number

                  Address: Pune, Maharashtra

                  Dear Sir,
                  I have lost my old number [protected], which was registered to online registration of refilling. Now I want to update this number to register the new refilling. Now I want to register with my new number [protected]. So update it or guide me how to update it.
                  Please do the needfull.
                  Waiting for your co-operation.
                  Thanking you.
                  ...
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                  S
                  Sathesh Rajam
                  from Pune, Maharashtra
                  Jan 30, 2013
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra

                  Name : Sathesh Rajam
                  Consumer no: 650430
                  My HP gas connection has wrong address registered in my name. I
                  t says, C-502, Aishwaryam greens , Wakad road, Wakad.
                  But my actual address is :
                  C-502, Aishwaryam greens, Vishal Nagar, Hinjewadi Wakad road,
                  Wakad, Pune-411027.

                  All the address proofs that I submitted along with KYC form have this address only.
                  Please suggest me what to do.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    A
                    anand.uchagawkar
                    from Pune, Maharashtra
                    Jan 29, 2013
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                    Address: Pune, Maharashtra

                    Hello,

                    I've recently taken gas connection from below mentioned HP Gas provider

                    Shubham Gas Agency, Chinchwad
                    P 113 D 1 Block, MIDC, Chinchwad East, Pune - 411019
                    Phone : +[protected]

                    But the agency is not providing me subsidized cylinder since my very first booking. They are demanding AADHAR card for the same. I've alreadyb applied for the AADHAR 5 months back and I also have the enrollment receipt and E-AADHAR card, but the agency is demanding the original AADHAR card only. Till that time I'll have to purchase the gas using non-subsidized rates.

                    This is totally incorrect, why should I buy the gas when I've AADHAR enrolment & E-AADHAR letter which carries my UID. The agency should consider my AADHAR and if required they can cross-check the details of my AADHAR that I've provided.

                    Hoping for a positive reply.

                    Thanks & Regards,

                    Anand Uchagawkar
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    yes i think aadhar card importent for HP gas ...
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                      P
                      Prakash hpcl
                      from Mumbai, Maharashtra
                      Jan 25, 2013
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                      Address: East Champaran, Bihar

                      We are a corporate PSU client of SBI suagauli. We had given a fund transfer advice for cane payment to farmer having account in SBI bank from our bank account in SBI sugauli barnch account no [protected]. From last 5 days branch manger Mr rajesh([protected]) is not doing it. Due to which daily farmser are doing agitation in our mill for payment.We had compalint to his senior name Mr prabhat ravi([protected]) but he is also not listening to it. First two days branch mangaer sent us to mothiari but mothiari rejected to do the same. Then barnch manger left chq and rtgs advice in mothiari,and next day he is saying that he dose not have it so he will not do the rtgs. When we told him tht we had submitted it to your bank then he demand a vehicle and a person from us to bring the cheque and advice from motihari. But still he has nmot done it. He is harrasing the customer. He does not take phone call and he is also not giving the number of lokpal and his vigilance dept.We need interset at the rate 24% from bank on this amount for 5 days.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        shakti kiran sharma
                        Jan 24, 2013
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                        Address: Thane, Maharashtra

                        Dear sir/mam,

                        I am shakti kiran sharma a resident of vasind and using hp gas since 16/12/2000 taluka-shahapur, district-thane.
                        My consumer no is-610508, dealer code-957770, registration no-3169601.
                        I used to get gas at home but recently a new gas agency anjali gas has been allotted to deliver gas in vasind, Now they say that they have no
                        record of me in their book and are not providing me gas from last six months and making us travel to various office for no use.
                        keeping data and record is there responsibility and i also have my old gas card then also they are not providing me gas.
                        It is very difficult for me to deal with them.

                        Kindly look into this matter and take the necessary action as soon as possible and i have also thought of taking legal action against them.
                        Because for six months they have wasted my time and money and still no result.
                        Thank you
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          D
                          digvijayg
                          from Mumbai, Maharashtra
                          Jan 24, 2013
                          Resolved
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                          Resolved

                          Delay in release of NC/DBC/RC

                          Address: Thane, Maharashtra

                          Sir,
                          I had applied for 2nd additional connection on 7th July,2012 and a reply message came to my email ID on 8th July 2012 as "DBC Connection Registration has been successfully done for you.Your Registration Reference No. is:-[protected]", but still there is No 2nd Cylinder has been delivered to me.

                          Thank You.

                          Name : P Y GHADIGAONKAR Mobile : [protected]
                          Email : [protected]@gmail.com ...
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                          dharkum
                          from Bengaluru, Karnataka
                          Jan 22, 2013
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          I am facing very big problem from my HP GAS Distributor.Every time they delay to replace full cylinder. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.I book the gas last 5-Jan2013,and still date our gas cylinder not deliverd. I have followed up with more than 5 times and they say you can complain wherever you required. They are least bother about customer and they are doing intentionally delay to black market those gases. Please the HP gas agency name with my consumer number.

                          SLV Enterprises, Gottigere,
                          No.1, Near Bbmp Office & Below Deepika Restaurant, Bannerghatta, Bangalore - 560083.

                          Call: +[protected]

                          My HP Gas consumer no: 612572

                          My e-mail ID: [protected]@gmail.com
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          HP Gas — Much delay in gas delivery

                          I had booked my gas on 07/01/2008 at Kalkaji gas service at PINJORE ( HARYANA ) but till today i.e 19/01/2008 i have not recd any delivery . Every time when I call to agency they reply that there is a problem in supply & gave me no of one sales officer of HP gas Mr Rajeev Bhargava ( Chandigarh ) when i enquired from him he didnot reply to me & cut my phone saying I am not responsible for non delivery of gas this is not my headace.
                          Please tell me whereI go .
                          Every time agency booked gas after one month of delivery & supply after 20-30 days this is the routine cycle .Even gas easily available in BLACK today .
                          I have booked for gas near about 15 days ago ,but still we havn't
                          received it.....
                          Sub.: Delay Delivery of H.P. Cylinder & Poor Service of Dealer

                          Dear Sir,

                          I am a consumer (608746) of AMIT GAS AGENCY, 3, L-2, DDA Shopping Center, Kalkaji, New Delhi-110019 for last 12-13 years.

                          For last one year, we are facing lots of problem with the Gas Supplied by this dealer. I have booked the Gas on 8th and 9th January’2009 and they told that you will received within 2 days but as of now it is more than 9 days and we have not received the cylinder. When I contacted them say that there is no proper supply from the company itself.

                          Second problem with them is that the phone and always engaged. Usually they keep the phone aside. They are talking very hardly do the customer for every month like this happening.

                          Kindly look into the matter and take action for this.

                          Thanking you,

                          Yours faithfully,

                          SASANKA BERA
                          A-352, 2ND FLOOR,
                          DOUBLE STOREY KALKAJI,
                          NEW DELHI - 110019

                          Date: 16th January’2009

                          h.p gas — Much Delay in Gas Delivery

                          There is a terrible delay in delivery of the gas cylinder.
                          I booked it on 01/04/2011 and haven't got it till date.
                          This is utter negligence in the system.
                          Please see to it that they are being delivered on time. It causes a lot of inconvenience to the customers.
                          Customer Name-Manoj Kumar Singh
                          Consumer No-508434
                          Name of Gas Agency-Kalkaji Gas Service
                          Nalagarh Road,Pinjore(H.R)
                          Phone No[protected],325636
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                            M
                            mmar
                            Jan 6, 2013
                            Resolved
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                            Resolved

                            Address: Bhopal, Madhya Pradesh

                            MISSING OF HP GAS CONSUMER NUMBER
                            I have lost all my HP GAS connection documents as well as the consumer number. The connection is in the Name of gouav gour ,Address-229 ambedker nager t t nager bhopal. Please provide me the details of the connection & consumer number as well. Contact no.[protected]...
                            email;:ram.[protected]@gmail.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I lost my HP gas consumer book, how can I get it
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                              V
                              vpgadhe
                              from Pune, Maharashtra
                              Jan 4, 2013
                              Resolved
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                              Resolved

                              Address: Nagpur, Maharashtra

                              Hi sir/madam,

                              i have a Gas connection with HP, consumer NO: 621603. Currently this is not active(i am not able to book the gas). When i check with the agency they told me that it is in suspended due to no transaction for about 180 days. Because i was out of nagpurfor more than 5 months, what i have to do.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                F
                                freeicon
                                from Delhi, Delhi
                                Jan 2, 2013
                                Resolved
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                                Resolved

                                Address: East Delhi, Delhi

                                My name is Rohit kumar, C.A.=611166, Distributor is SAWHNEY GAS AGENCY[protected].

                                I had not booked my refill cylinder which actually an subsidized unit, last month in 2012.
                                Today i tried to book my subsidized refell via HPCL portal, but it shows me that...My refill got booked last month of 2012.
                                And delivered too. Data is : Booked on -7.12.2012, Delivered:- 20.12.2012
                                Shocking Experience it is for me completely.
                                Even i had not booked my refill cylinder yet from November 16, 2012.
                                Please, send my complaints to higher authority's to resolve this issue.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  A
                                  Akshay Narendra Singh Parihar
                                  Dec 31, 2012
                                  Resolved
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                                  Resolved

                                  Address: Balaghat, Madhya Pradesh

                                  My father Mr. Narendra singh parihar, is a consumer of hp gas cylinder, his consumer number is 611205 . We have'nt get the cylinder since 14 months and the gas card is blocked. Since then my mother is preparing food in chulha.
                                  On date 28.12.2011 my father went to superior sales service office for transferring his police inspector's card to the police welfare gas agency, the distributer of superior sales service smt.sharda jain asked my father to pay 2000/- illegaly for transfer for which my father opposed. And due to her approach upto my police officers , my father was suspended for 3-4 months. Which was unfair decision with my father.
                                  Later when my father went to receive a cylinder of his own card number then her workes replies to my father that madam has ordered us not to give even a single cylinder on this card number. And since then upto now we have not got cylinder of our own even that gas card is not restart, and we are facing many difficulties in cooking food.
                                  Kindly take proper action against the distributer and give us fair decision...
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Hindustan Petroleum Gas Cylinder — Gas Not Delivering on time as well as Not a single phone is working which is mentioned on Card, frequently changing their Telephone No.

                                  I Rakesh Sinha bearing consumer number-631839 at Balaji Gas Agency, Airoli,Navi mumbai . It's a regular that in spite of booking the cylinder is always delivered late. At present there is no fuel in my home, i have to take it from my neighbor for time being. I have made a telephone booking on 10/01/2008 and received booking number 1396. But in spite of several reminder there is no delivery of cylinder till date. Hope this complaint can solve my problem.

                                  As well as not a single telephone Number working which is mentioned on Card.Every after some days they are changing their Number. Due to that person has to visit for booking the Gas as weel for enquiry.

                                  Hindustan Petroleum Gas Cylinder — Non Delivery of Cylinder after repitative followup

                                  Our HP Gas agency OMKAR GAS SERVICE, Kopri, Thane employees are very much harassing to the customers. I have booked the cylinder on 2nd Dec. The HP employee said the cylinder will come in two days. But the cylinder was not delivered after two days. We again called on 4th day. The reply was given it will be delivered on next day. Again it was not delivered. They send the cylinder on 10th Dec. As on one was at home, it went back without any indication. We have given the the C/o flat number (Just above our flat) for in case if no one is at home they can deliver the cylinder at C/o place. Even after frequent followup the cylinder is not delivered. Till today on 20th Dec, we have not received the cylinder.
                                  We know the agency is giving cylinders in black.

                                  Kindly look in to the matter. I will also be logging the complaint in consumers court.

                                  My customer number is 617736.
                                  The OMKAR GAS AGENCY is giving us the worst service since last 6 months. After repitative follow ups for the cylinder we have to adjust with stove. Even if we ask them to obtain cylinder from their office, they have informed the shortage of cylinder. Please take into account the problems we are facing & take the corrective actions.
                                  Arey yaar, complain karne se kuch hota hai ki nai??
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                                    M
                                    Md Ayub Khan
                                    from Mumbai, Maharashtra
                                    Dec 28, 2012
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                                    Address: Andhra Pradesh

                                    from 1year onwards iam trying to new connection but when ever iam going to hp office {PRAVEENA GAS AGENCIES} THEY SIMPLY SAYS COME NEXT WEEK,,,, Please request to praveena agency management provide me a new connection.. its not a lie more than one year onwards iam asking to new connection,,, BUT THER WAS ONLY REQMENTS ARE ACCEPTING...[protected]. [protected]
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