Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

LPG — gas nahi mil raha hai

dear sar may akhilesh kumar gupta gas ke liye 01/04/2011 ka gas buk hai aur
4 bar ja kar bhi gas nahi mila hai abhi tak mo [protected]

Vimal Gas service ka ye haal hai ki Online booking Gas Delivered show karne par bhi gas 15-20 din tak nahi milta. aur aur to aur mai aapko passbook attached kar raha hoo apne frd. ka. usme Vimal Gas service 3 bar gas hi nahi mila. 4th time gas mila Baki ke gas kaha gaye...

sir mai HP GAS Vimal Gas Service Sukkhipur, Jaunpur ki consumer hoo. mera consumer no. 601195. bina complain ke agency gas nahi deti. aur complain karne pe dhamkati bhi hai. Online booking Status me delivered show karne ke baad bhi gas nahi milta. complain karne ka baad jab gas aati hai to cashmemo kisi aur naam ki late hai.. jab Maine apne Cash Memo ki maang ki. to Vimal Gas Service ne Handmade Cashmemo Bana kar diya wo bhi bina kisi Date ki. Sabhi Gas ka Cashmemo Computerised Printing hota hai lekin kabhi sahi naam se Cash Memo Nahi milta..

Poor service of HP GAS connection in UP I am booked Connection before 5 month but now m not getting connection, so bad

hindustan petroleum gas division — non delivery of gas

I booked gas for home delivery on10.02.2010 but till today[protected] not deliver. Whenever i make phone call to their representative, but no one responce the phone. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP while in black sale are always available. My Gas Agency Distributor name is PRAGYA GAS AGENCY,BETTIAH, BIHAR-841239.

MY CUSTOMER NO. IS 614358

HP — too much delay in providing gas cylinder

Dear Sir,

This is Mr.Sadhika Ali having the HP gas registration no.508528.I have booked the gas on[protected] at our nearest branch Moula-Ali(1 & 2,Ground Floor,Aditya Castle,Krishnaveninagar colony,Moula-Ali,Ranga Reddy) and they told me that they will supply in a week but till date[protected] they have not provided us the same and this is not the first time every time they are doing the same and due to that we are facing very difficulty in our routine at home.you can inquire the same

Card Serial No:163170

I request you Please look in to the issue immediately and see that we will get the satisfactory services from the provider in future.

HP LPG — Not providing additional cylinder

I got gas connection in august 2006 but till now I am using one cylinder sevice. I face much problem due to having one cylinder. I have contacted my dealer many times for providing me additional cylinder but dealer made everytime a lame excuse. Whenever I book to refill cylinder it takes about 5 to 7days. Please do necessary thing to provide me additional cylinder and ease my difficulty. My consumer No.is 620053 at Uphar gas service, Kolkata.

I have booked my additional cylinder 20-25 days back. Till now I have not got my cylinder. I visited twice personally to the distributor.
My consumer No. is 659143
Distributor Name:- Shaktri Traders, Joshi Road, Karol Bagh

We have connection with Pratap Gas Agency, Paud Road, Pune Phone:[protected]. Consumer no: 603729 SV no and date:[protected].02.1986 We have applied for Additional Cylinder on 14.01.2008 DBC no 1030 Till today after 9 months we are unable to get the cylinder. Every time we enquire we get promise of one month later.

HP Complaint Number: 08017995

Pramod More

HP Gas — no supply of lpg gas till 20 days

i am pardeep goyal from ismailabad distt. kurukshetra (haryana) . i have a consumer of hp gas, sarswati gas agency pehowa(kurukshetra). i have booked my refill of lpg gas before 25 days. but there is not any supply in our town ismailabad till 25 days. why ???????????

My Gas connection is not getting activated
Hi sir/madam,

i have a Gas connection with HP, consumer NO: 668151. Currently this is not active(i am not able to book the gas). When i check with the agency they told me that it is in suspended due to no transaction for about 180 days. Because i was out of Hyderabad for more that 5 months, i was not doing any transaction. I have submitted the required documents to my gas agency for reactivation on 19th of December. My gas agency people told me that it will be activated withing one week of time. But still my connection is not activated.

please help me on this issue.

Thanks,
P. Jaganadham

Hpcl — Misbehave

Hi All,

On diwali night we went to HPCL pump to fill diesel, instead of diesel him given us petrol and on mistake the pump operator abused us and threaten us as the guy was drunk. Logged complaint to HPCL site[protected].
However I don't think there will be any action fro there side to prevent this kind of incident. I am worried about security of customers at HPCL petrol pump, as there was no manager or any contact details.

Please let me know your suggestions.

Thanks,
Tanmoy

bahut fraud company hai .

ye hall hai vimal gas service jaunpur ka cashmemo banane nahi ata .

computer se nahi hath se cashmemo banta hai.

top company HPCL ka ye hall hai.
computerized jamane me manually kam ho raha hai . wo bhi farzi.

cashmemo me dekhe
cashmemo no- nahi hai
cashmemo date- nahi hai
cyl qt. nahi hai.

These guys are really dumb they don't pick up the phone and we the consumers suffers a lot. I don't know whether HP is taking care of these or not or they are just giving the dealership to any one. I assume HP is not checking about the customer satisfication. In India this is the big headache wher every common man suffers for the gas.
I would ask the HP company to take care of this on priority.

HP GAS, SWASTI FUEL CENTRE Gas Cylinder Not Delievered
Gas Cylinder Not Delievered
Dear Sir,
I Simanchal Patro want to register a complaint against M/s Swasti fuel centre, HP GAS that I had booked for a 14.2 kg gas cylinder refill on 26.09.2012 by phone which was registered on my name, Consumer No. 625774 but it was not delivered to my home till today i e 28.10.2012 even after completion of one month.I had called them several times but they are not picking the phone up are the phnes are getting continuously engaged. Also I contacted in person in their office on 27.10.2012 and simply they reply that it will be supplied soon but in vain. They talk very roughly when ever i contacted them.This is not the only occasion but a regular practice i have experienced with with M/s Swasti fuel centre.

Here is the detail of my Gas service.
HP GAS, SWASTI FUEL CENTRE
Shop No. 4&5, Gagan Awas, Gajapati Nagar, Bhubaneswar-5
Customer no:-625774
Name:- Simanchal Patro
Adress:- B-202, Shree Jagannath Tower, Sailashree Vihar, Bhubaneswar, 751021
Date of Booking:[protected].

My Contact Details
Mobile no:-[protected]
Email id:[protected]@gmail.com

Therefore, I, request you to please take necessary immediate action.

With Regards
Simanchal Patro

To swasti fuel centre, Gajapati Nagar, Bhubaneswar. Dear Sir, Please book a cylinder for our use.
my contact details
customer no-605212
Name-SC Marandi
Address- New Govt colony QTRNO-E1, 9/3
Mobile no-[protected]
[protected]@gmail.com

HP LPG — NON DELIVERY

NON DELIVERY OF HP LPG,(MAYAPURI)
my customer number is 693840, and i have booked my HP LPG almost 1 mnth back and till date i have not recieved the cylinder.
and moreover the customer care number provided to us proved helpless.as nobody cares to respond that phone.....
i m really feeling disgusted and helpless.
and ots really a shme that a company like HPCL.... which has a worldwide reputation is dealing with the customers like this.
i request to .whomsoever,reading this complaint that take the action.....n get the LPG delivered at our home n moreover provide us with some numbers so that customers can directly contact the company for their grievances.
MRS DEVKI DAHIYA
118-A LIG FLATS
VIKRANT ENCLAVE
MAYAPURI
NEW DELHI

Hindustan Petroleum — Non delivery of LPG cyclinder

I am a consumer of the following HP Gas Agency -
Dealer Name : SAWHNEY GAS AGENCY[protected]
Address : A-51, GALI NO.3, EAST KRISHNA NGR., DELHI-91
Town : DELHI
District : DELHI
State : DELHI
Phone :22501615

I have booked my LPG cylinder thru internet on 4/08/2008 (Booking No. 75071)and again on 9/08/2008 (Booking No. 75754 )

After that I booked on 1716 again for 2 times.

After that I booked to local distibutor (details mentioned above) on his mobile number.

After that I today called helpline no. 22013996.

But till date I have not received my LPG cyclinder.

Please tell me if there is any other option regarding above to get the delivery of my cyclinder. I have now get frustated as I had lodged the sane complaint to the owner of the gas agency and even to Hindustan Petroleum number of times, but it never worked.

Please look into the matter and take necessary action to avoid this happen in future.

Regards,
Dheeraj Gupta

Hpcl — Non Delivery / False Commitments

This is to bring in your notice that Sabharwal Gas Co. SCO 55 1st Floor, Sector 47-C, Chandigarh. Is harassing HPCL customers on regular basis with false commitments,
I am a customer of HPCL through Sabharwal Gas Co. from last One and half years and this is third time when I am being harassed by them, my consumer no is 614713 and I booked
Gas cylinder for refill on 16th Sep. 08 wide booking No.53656, they have committed me to give delivery within 5-7 days but still I am waiting for the delivery. On Monday 22nd Sep. 08
my wife called up for the status of delivery they told her that tomorrow i.e. on 23rd Sep.08 we’ll get the delivery, but by waiting whole day (she stucked at home by canceling her programme)
still we didn`t get the delivery, again she called up in the morning on 24th Sep 08 they told us that definately by today itself we`ll get the delivery but result was the same,
I visited their office in morning on 25th Sep. 08 now again the committed to deliver the cylinder in another 1-2 hrs, but when we waited till afternoon and gave them a call and inquired about
the cylinder they told us that today we didn`t send supply to our locality again "false commitment" cause my wife personally saw a rickshaw "Rehri" of Sabharwal Gas Co. roaming in our society,
then again I visited their office on 26th sep. 08 and enquired about the delivery they told me that computer is not printing our slip that why they didn’t give us the delivery, When I objected related to their false commitments since 22nd Sep. 08 they said "JO KARNA HAI KARLO JAB COMPUTER THIK HOGA BHEJ DENGE", and whole day past we yet to get the cylinder, This is our right to get the delivery on time or as per commitment and they treat us like that we are beggers.
I come to know that this particular gas co. sell cylinders in BLACK to hoteliers and innocent consumers like us has to suffer due to their greed,
Now I want you to look into this matter and take appropriate action in this regard, otherwise I have to take help form media in this regard so that sabharwal gas co. never harass any other consumers in future.

Hindustan Petroleum — Non delivery of LPG gas

Dear sir,

I had booked for refill of LPG gas on 03 Feb 2009 in Poonam Enterprises, Raj market near Jagdeo path, Raja Bazzar, Patna and my waiting list was 09.My consumer number is -600848.But till to date gas is not delivered at my home.On enquiry they promise to deliver in two days but they have not done so as yet.I am fed up with thier callous attitude.
I request HPCL authorities to take stern action against the dealer so that other people like me should not suffer in future.

Hindustan Petroleum — HP gasLPG cylinder leakage

Dear Sir,
HP gas customer no 621899, dealer code 961250, cylinder no 34598.
I have HP gas connection from navneet gas agency from Gandhidham, Kutch.
I found gas is leaking slowly from one of my gas cyinder. Immediately I had called Navneet gas agency.
But did not get proper respone so I went with gas cylinder there in the agency & told about gas leakage. Then weight found 6kg gas loss resulted 200RS chargeg for replace, i was agree the same but i was told for Amount memo he was not agree to give amount memo.so i was not replacing gas cylinder, he gave me some idea, he told me that my leakage cylinder submit with cylinder no & customer id compaint and i was new cylider issue to you i agree it, I was fill 325 RS, navneet gas agency memer told me when leakage cylinder replace form hp company i will replace it.

1. Kindly suggest me, hp company replace it this new?
2. IF no kindly give me rupees recovery suggetion.

Hindustan petroleum. — non delivery of gas cylinder in time

Consumer Name: Madhu Laxmichand Lalji. phone;[protected]/[protected]
Consumer No: 607334.
Dealer: Rajrajan agency
Place: Pondicherry

Dear Madam,
I am suppose to book gas on 7-5-09 . My cylinder got empty on 19-5-09 .My booking no. 31415 dated 19-5-09.
At the time of booking Clark told me that delivery will be given within 4 days.
After completion of 9 days I reminded them to give delivery they told tomorrow it will be delivered.but to my surprise the delivery was not effected up to today 2-6-09. Like every time we have to dial and dial so many times then they give the delivery.
Today is 1-6-09 I again reminded for the delivery they told as usual we shall deliver you tomorrow.but they have not delivered till now at 4p.m
If your restriction is for 21 days after you get or gas delivered you can not book the gas will be of any sense?
because they do not give timely delivery.
I think I should change the dealer kindly let me give permission to change the dealer from Rajrajan to any other dealer please. for hassle free booking and reminding several time.
Kindly look in to the matter urgently.
thanking you in anticipation.
Madhu Lalji

Non delivery of gas after booking
To
The Officer-in-Charge,
Customer Grievance Cell,
HP (Gas)Corporation Ltd.

Sir,
I am a consumer of HP GAS, My consumer No. is 604983, our Area Dealer is ABM HP GAS SERVICE, 100 T. N. Mukherjee Road, MAKHALA- Hooghly ph.[protected] . I have booked gas on 31/08/2009, and booking number was given to me is 6593 and he has assured me that the delivere of gas shall be done within 21 days maximum. Unfortunatuly till today they have not delivered gas to me. When I ask them, they always told i need to contact delivery man Mr. Pradeep da ( [protected]) i have contacted Mr. Pradeep he is taking plea that he is not knowing my address which can not be acceptable to any of local people since our bulding is very popular in the localety. i personely feel Mr. Pradeep is avoiding to deliver said cyelender for reason best known to him or agency people. since my all communication over phone seems to be known each other.

i wanted to book my complaint in this regard hence i ask about my complaint no.they did not give me my complaint no.and said i book your complaint do not worry your gas cylinder receive u tommarow but said tomorrow has not come yet.
I feel this kind of behaviour of your agent or delivery man give bad remark to your esteemed organisation. you need to take immediate action otherwise i have no option to take necessary steps against said agency(ABM HP GAS SERVICE), delivery man and others as advise.

Sir, please take some remedial action at your end urgently.and let me know accordingly

Thanking you.

Yours sincerly,
Sugandh Maheshwari
Cell: [protected]
[protected]

Hindustan Petroleum LPG — not rec. filled cyll. last one month

DEAR SIR, I M NASEEM AKHTAR R/O BILRAM GATE KASGANJ THAT'S MY SECOND REQ. APPLICATION.
MY AGENCY NAME KASGANJ GAS AGENCY I BOOKING FOR A RIFFIL ON DATE 29. 11. 2009 BUT TIL DATE 20. 12. 2009 . I HAVE A SINGAL CYLL. IT IS VERY DIFFICULT TO COOCK IN SUCH CHILLY WEATHER WITH OT GAS. I HOPE THAT APPROMIATE ACTION WILL BE TAKE AGAIN THEIR COMPLAINT NASIM AKHTAR CONSUMER NO ... 648228
MOB. NO. ;[protected]

I am a consumer of following HP gas agency :
CITY GAS SERVICES
15, PRAKASH PLAZA (OPP. BAJORIA HOSPITAL )
CIVIL LINES SAHARANPUR (UP)
It is very difficult to book the gas as they never attend the phone (no.2715010and 2715460) .If I book it after many trials, they never send the delivery.The reason I found that gas was not booked .It means without physicY GAS SERVICES
15, PRAKASH PLAZA (OPP. BAJORIA HOSPITAL )
CIVIL LINES SAHARANPUR (UP)
It is very difficult to book the gas as they never attend the phone (no.2715010and 2715460) .If I book it after many trials, they never send the delivery.The reason I found that gas was not booked .It means without physically presence I can't get it booked . You can have an idea of the condition as I could receive 4 times cylinder in the year 2008 and 3 times cylinder in the year 2009.
I am very frustrated. Please help me and tell me the easy and confirm way of booking my gas.
My phone no. [protected]
address :North krishna nagar, near SBI chilkana road saharanpur.

Hindustan Petroleum — Delivery Gas Cylinder

Dear Sir,

I Jaiprakash gupta Gas connection No.613489 Booking no.740 dt 01.01.10, gas Agency name- Manash Gas Agency Kidwai Nagar KAnpur (U.P.). This gas not delever till date. My contract no.[protected]

Pls do needfull on this.

HP LPG — Non delivery of gas

I had booked for LPG cylinder 25 days ago with Pragati Gas. My consumer No is 801205.Despite repeated reminder the same is not being delivered.

Dear Sir
I have booked my LPG cylinder of my cosumer No.607663 on dt.01.02.2010 and my waiting serial No.given to me is 79 but till to-day our authrised agency M/s.Behera Gas Enterprises, Titilagarh -767033, Dist :Bolangir (Orissa) has not supplied the same .I am facing problem for the same .kindly take necessary action .

H.P. LPG Gas — NON DELIVERY OF LPG GAS CYLINDER

Non Delivery of Gas Cylender after booking
I booked gas for home delivery on[protected] but till today[protected] not deliver. MY booking No.-242072 dated[protected] . My Gas Agency Distributor is KAMAL GAS SERVICE SINGAL PUR DELHI-PH: NO-[protected], [protected]

My CUSTOMER NO IS 643475
RAM PHAL
R/O-4494/11 JAI MATA MARKET , TRI NAGAR
DELHI-110035
MOB: [protected]

HP LPG — Non delivery of LPG

Sir,

I am the consumer of HP LPG gas connection no.606288 under distributorship of Quick Gas Service, Uttarpara,G.T.Road, Dist-Hooghly,Phone no.2663 8109/4582.I have booked for LPG on 10.04.2010 but after lapse of more than 1month no delivery of gas was made,resulting harassment,financial loss and other problems faced by me. Till date due to non-delivery of gas same problem is continuing with me.

Please take suitable steps against the distributor for non delivery of LPG in time and please ensure delivery of gas in time as per your guidelines& rules.
Regards,
Gopal Chakraborty, Advocate
13/A, Dr.S.K.Deb Street,
P.O.Konnagar,
Dist- Hooghly
Pin-712235
M:[protected]

HINDUSTAN PETROLEUM/LPG — non delivery of lpg in time after booking

home delivery of lpg was booked on 10/09/2010 with m/s balmiki gas distributor of hp gas at vikas nagar area but not supplied till 11/10/2010. my conn no is .602158. when will it be delivered?. it happens almost in all bookings..... r b sonkar

Hindustan Petroleum LPG Gas — Delivery of Gas

No Delivery of GAS in the area of S.G.M. Nagar from HP GAS. (Gas Ageny is near ESI Hospital NH-3) Faridabad.

HP LPG — non delivering LPG

I booked gas for home delivery on[protected] but till today 27.5.2011 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor code is
964860
Grih Shobha Gas Agency
Distributor of HP Gas
Malsalami ,Patna city
Patna-800008

My CUSTOMER NO IS 603798

to register new mobile no of consumer no 606529

pl register my new mobile no [protected] in place of old mobile no previously registered

HP LPG — Poor services of HP gas distributors

It seems HP gas has no control or supervision over there distributors of LPG gas cylinders. Pawan Gas at Ghaziabad has such a poor service. The cylinders are not delivered even after 15 days of booking. The phone is kept off the hook most of the times. The person handling the day to day work are so rude and dont know how to talk.

I hope that the company takes some action to check these type of distributors.

In comparison I have seen that Indane distributor has such good service here.

HP Gas — Poor delivery of LPG Gas

I had booked HP LPG Gas on 13.02.2008 for delivery. I called up HP Gas Agency office so many times and informed that we need HP gas urgently as our home connection got over. I even went to the agency office and told them we need GAS cylinder urgently but got an answer that they cannot deliver.

Inspite of their written communication to the public, HP Gas representative informed that they dont work on Sundays. However, their communication says "from 8 AM to 8 PM for 7 days a week". Such misleading information should not be given to public.

I am sorry to say but HP Gas is not living upto its rules. At least this agency is not working as per the public information.

They have a "jee haan" refill of cylinder within 24 hours service. However, the service condition is dismal.

I would like to get this complaint resolved.

Consumer code is 624044
Distributor code[protected]

HP is not providing proper GAS refilling service to customers. In market we can easily find that, (1) Legal card holder: - GAS refilling cost 310/- delivery period 20-40 days &
(2) Without card (Black market) GAS refilling cost 450 to 500/- delivery period same days.

Domestic — Poor services by Gas Agency

We are a consumer of HP Gas through Parnam Gas Agency, Sector 37, Chandigarh. Your agent is a person of rude behavior and he does not take care of the consumers. Though my Gas copy has severl pages blank, but he insists for getting a new copy after making payments. Each time we have to tell him there is no need to purchase fresh copy as yet because our copy is left with couple of pages. He says OK get the new copy next time.

More over, we do not get gas supply in time. Your said agent sends its vehicle only on Saturdays. If we go to godown for domestic LPG cylender, he charges Rs. 400/- or advises to wait at home for the same.

Sir,

My name is Paulson Cabral I have one Gass connection [con. no:634012 ], i could not refilling 6 months due to my native place, kindly restart my gass connection. i have call one in your office, pls active my connection.


my cell no:[protected]
Consumer code is :634012

thank you .

PAULSON CABRAL
#3281, Sector 27D, Chandigarh.
Phone.[protected]

HP Domestic Gas — poor service

SECOND REMINDER.....????Here,we had booked our cylinder for home-delivery on 10/04/2011 and my consumer no. is 124537 . The delivery has not taken place despite our daily reminders till today 28/04/2008.

HP Domestic Gas — POOR SERVICE

Reminder.....III Here,we had booked our cylinder for home-delivery on 10/04/2011 and my consumer no. is 124537.and till date delivery has not taken place kindly do it today positively......

dear sir,

we provide consulting services. your problem is our problem. we assure
you that your matter will be resolved 100 %. we know that where to
escalate the matter for getting proper services. if you want to know the
further details then mail us your following details at the following
email address care.[protected]@gmail.com
we assure you 100 % results from our action.

i am jagannath prasad, i booked hp gas after 21 days and booking date is[protected] but till today i did not received gas.
HP gas is very -very burst gas service and curruption is very high level up to bottom level officers.
i hope that there anybody will not take any action on my complaints.

my gas agency- balmiki gas agency, vikas nagar kanpur, utter pradesh
my consumer no- 609159

sir
i have booked gas on 18.8.2008 at Sai Gas AgecyGudurNellore Dt
Consumer Number 638258.but so for the agency has not deliverd the gas
M. Vijaya Mohan
Gudur

I AM HARSH SRIVASTAVA . I AM A CONSUMER WITH 622393 (GAS NO. ) - PAWAR GAS AGENCY. I HAVE BOOKED THE CYLINDER ON 02.01.09. EVEN AFTER ELASPING 12 DAYS., DELIVERY OF CYLINDER NOT RECEIVED. WHENEVER I CALLED THEM, THEY PUT THE RECEIVER APRT FROM THEIR PHONE SET BETWEEN (10.00 AM - 05.00 PM) SINCE 10 DAYS.

sir,
our gas agency belongs to nellore district A.P. Gudur mandal.The following particulars belong to our gas agency.
DISTRIBUTORS NAME:SRI SAI GAS AGENCY(HP GAS DISTRIBUTOR)
DISTRIBUTORS CODE:14627930 OR 14627980
D.NO:3/179-85, DHOORJATI NAGAR GUDUR-524101, NELLORE DT.

WE ARE FACING DELIVERY PROBLEMS WITH THIS AGENCY.AGENT IS SELLING CYLINDER WITH HIGH COST.THE AGENT ALWAYS LIEYING WITH CUSTIOMERS ABOUT GAS DELIVERY AND WE GOT CYLINDER LATELY.SO, WE REQUEST YOU TO TAKE IMMEDIATE ACTION ON THIS AGENCY.

I booked gas on 08/10/2009 at maruthi gas co in bangalore hsr lay out area , when ever we call to the dealer one answer that send you by today ,as of now delivery has not been done.every time this happens and when ever we ask again and again delivery will be done with older date reciept date that means these people don't do proper delivery or will they do any adjestments ?

please do take action on this issue as early as possible.

regards,

niranjan,

sir,
kindly attention to you that my conection no is 0512915 is transfered from malout to kanpur in august month. my transfer malout to kanpur . swastik hp gas agency panki kanpur is send to varification to your office malout in nov month but no response your office .

therefore i request to you kindly send to varification urgently.
thanking you .

I booked gas for home delivery on29.01.10 but till today 18.02.10 not deliver. computer shown already delivered but i am not received till date Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency

dilip kumatr thakur
Raipur(c.g.)
customer id no.626015

we are having the problem of non delivery of hp gas cylinder we booked it on 18.2.2010 and still it has not been deliveredcnsumer no 620058 agency name devidayal enterprises

Subject: Non delivery of refill cylinder after 28 days of booking.

Sir,
Please refer to the complaint no. 10046990 on 4.2.2011, 10048661 on 10.2.2011 (at phone no.[protected]) and 10049985 on 15.2.2011 regarding the non delivery of refill against the internet booking no 404165 on dated 22.1.2011 on connection no. 602183 of HP GAS.
Till today after 28 th day I have not yet received my refill cylinder . How a gas refill can run in a family for 48 days ?
Please do the needful.
Connection number 602183
Name satya prakash garg
Agency name priya gas service hapur distt Ghaziabad 245101
With thanks
Date 20.2.2011

Hi All,

I am sharing my Bad experience with HP Gas Distributor which is Vinay Enterprises located at.
No. A/50A, V.S.T Road,
Lingarajapuram, St.Thomas Town,
Bangalore - 560084.

HP : Hindustan Petroleum Company need to wake up its high time Because the Brand name will very soon come to an End.

I am 22 yr old residing at Pillanna Garden from past 13 years, We have taken up HP Gas connection from Vinay Enterprises on 16/02/2006 since then we never rested. Every month there is a problem with Stock,Delivery,Service etc etc

It was the Evil Culture adopted by Vinay Enterprises HP Gas Distributor and from past 4 months the Service is worst than any other company

Every time when i make a call on [protected] and [protected] the number is always no response and some time i get connected after waiting for half an hour and more . And the person who picks the call is So RUDE and shouts at for no reason I feel Barbarism never left India and after many attempts i reached the office directly surprise to here there is no Booking made at all when i explained him he shouts at me and uses slang in Kannada I don't understand why those are sitting out and screwing up Customer Service . After requesting and pleading he says 1 week i will get and i got my delivery and the duration was 45 days for 1 delivery which is not correct . A customer should get his bookings every 28 days or max 1 month.

There was another Instance which took place on 22/12/2010
As usual we made a call for booking and after 1 week there was no response and later me and My dad reached Vinay Enterprises and requested ..

(The office is filled by all local illiterate people and have no sense whats going around and only speaks rubbish and Use slang's in Kannada and have no manners to talk to Woman's and Elders also )

Any how my dad pleaded for the Delivery of our Gas with no further talks the manager said 15 days .

After 15 days when we reached again he said to submit the Documents again otherwise he will not process our delivery my dad quickly picked all documents and submitted to him and The so called Manager i can say said 3 more days and we had no option but to wait and other hand we need to spend money on Kerosene, small refills and to beg from relatives.

As committed 3 days passed and no response again we have to reach him and he rudely just took our Consumer card and entered the date as 02/02/2011 and said he will send and the duration was more than 50 days (But at the same time illegal supply of HP gas was continued by Vinay Enterprises Staff itself at a cost of Rs 800- 950/-)

When i went to booking for the month on Feb he said next month ie on March he will send... i requested him so much that from past 4 months we have got only 2 deliveries .. With his dirty mouth he replied he will not give any thing and pushed me and all the [censored]S threaten me .. I called up Bangalore Mirror and DNA office no response and finally spoke to Deccan Herald no help provided.

I am helpless but i wanted to take this case out across to all the Bangaloreans and Take strict Action against such Distributors and people.

PLEASE HELP ME . HP Gas which is a brand name i would request all Senior authorities to come up and help me and cancel the license of such Distributors like Vinay Enterprises.

I AM BOOKING ALWAYS MY GAS BY TELEPHONE.BUT THE GAS AGENCEY NOT ON TIME DELIVERY. RIGHT NOW MY BOOKING DATE IS 11.03.2011 . BUT THEY HAVE NOT REACH HERE TILL DATE.THERE IS ONLY ONE PHONE LINE WHICH NEVER PICKUP BY THEM.MY GAS IS HAS BEEN FINISH MY FAMILY IS HUNGRY.
PL HELP ME.

SAI GAS AGENCEY
SALAPUR FRONT OF POLICE STATION
BOOKING NO.1742
CONSURMER NO-611369
NAME-HEMRAJ SINGH

Hp Gas Dealer Manas gas agencey Kidwai Nagar our booking pending date 24.01.2011
Our HP Connection No.614028 In Name of Shivanand Singh House No.128/302, Y-1 Block Kidwai Nagar Kanpur

sir
i am using the HP GAS since 2004. my consumer number is 516691 with the SAVLI GAS COMPANY, 30 JANTA BAZZAR, SHIVAJI NAGAR, NANDED-431608.
SIR, the said agency has not been delivering the gas on the time. sir i have booked for refilling on the 11/08/2011 but still today I have not been recieved the gas. sir when inquired i was given the reason that their is shortage of the cylinder.
sir the said dealer's deliveryman have asked me to pay a little more amount for the gas cylinder for the spot delivery of gas.
sir please help me out.
thking you
yeshwant
contact no: [protected]

I had booked a gas cylinder on 1st of october for delivery within 1 week but sadly the delivery was made on 26th of october. the delay caused me great inconvenience. There was no response even on my frequent persuasion with the dealer. They hardly pick up on calling!
This has become a regular problem!
Kindly take suitable action to see that this does not happen time and again.
My consumer no. is 608540

PK Paul
Bhaskar Complex
Morabadi
Ranchi-834008

i HAVE BOOKED GAS CYLINDER AS ON 23.12.2012 BOOKING NUMBER IS 14266 AND CASH RECEIPT NUMBER IS 161694.

MY GAS CONNECTION NUMBER IS 613178 AND THE NAME OF AGENCY IS SAKTHI GAS AGENCY,POONAMALEE ,Chennai

KINDLY ARRANGE TO DELIVER IMMEDIATELY

NON DELIVERY CUSTOMER NO:613178

Agency Name :Sakthi Gas Booked on 18.04.2012

Gosh!!!
Once again i receive a text message from HP Gas 'HP gas refill delivered on 29.03.2014 vide cash memo no. 192057. . And still i am waiting for cylinders to be delivered.
I wonder why HP do not take any action against these agencies who freely does this kind of black marketing or perhaps even HP gets some percentage out of it.

My consumer no is 6317744
Name of the great agency is SMART GAS AGENCY C-20 Lajpat Nagar-1 New Delhi-110024

its true

Hindustan Petroleum — Late delivery

we have a poor service of HP gas in our town.
your service branch is named with "kalyan bijoli ghar" in Budgebudge distt South 24 paragnas.
I had booked a gas as on 23.06.2008 Booking No.11246 under our consumer no. 603315 to you distributor code 958600. But untill this date i have not received delivery of my cooking gas. they advised to us that please wait 20 to 25 days. without gaswe are facing a gudge crisist in our joint family.

kindly solve our problem immediately

i am the user of hp gas service since a long time, but now i am very much fed of the servises of the dealer who makes delivered the cylinders. Mr.Prabhat, the agent of Mr.Goel, H.P Distributor, Harpal Nagar Moradabad, is not getting any response in delivering the cylinders to us still after several reminders, many times I have remind him about delivering the cylinders but only the false committment has been given to us.
kindly look in to this matter and take appropriate action.
Thanks
Raju Tandon, Atai Street, Moradabad(UP)

Delay in gas cylender delivery . reminder for several time but the same commitement (asnwer) will get from the dealer, Today it will reach .It is going from last ten day .my booking no. is 32866. I want to confirm the reason but dont get the proper answer. my both cylinder are get overs that's why i am in trouble. please try to resolve my problem as soon as posible.
Thank's with regard.
Onkar singh, Bhuwal chawl, Behind krishna fabrication, Tulshi dham road, Nalpada, Thane (w.)400607.ph-[protected]/25899844.

Dealers Details:-Soham gas Services, Kolbad, Thane (w.)400601. ph[protected]/25473225/25475154

dear sir,
i have booked my refill on 26 november but still doesnot get the refill till now. plz check over it, i m in big problem . the gas is overed. my gas no. is 601104. pls check it, i will be thankful to you. the services to us is provdided by
NAV DURGA GAS COMPANY,
OPP. BSA COLLEGE.
NEW BUS STAND,
MATHURA, UP.
PH. NO. [protected]

its my heartly request to you to check the same.
thankyou.

HP Gas Distribution Centre Soham gas supply — Delay in delivery of refill cylinder

My Consumer No is 647833. I have made a request for refill cylinder and even after 15 days it has not come. This request has been made with Soham HP centre in Thane. There are multiple telephone numbers given. However, except one no. all the no's comes busy permanently. The one no. which ocassionally rings is not answered 99% of times. When answered on rare ocassions, the staff makes false promises to the consumers. I think the entire staff should be fired right away.
As per the staff, the delivery of cylinder happens within 2-3 days.
however 15 days and I have no clue when the cylinder would come. I even called up the delivery person, and he says that he has not recieved any delivery order against my no.
Can someone look into this please...I had been a HP customer for over 3 years now, this is the worst service ever.

Soham gas service centre is the worst in terms of service. The staff is totally irresponsible