Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

hp gas (domestic use) — not delivering till long time

hi there,
this is ansar from kasaragod district of kerala state. actually
our natives are not getting the gas till long time after booking it.
we have doubt that the dealer is selling it for black. you please take some strict action. because of their such kind of service we are in trouble.
address of the dealer: malika enterprises, kumbla.
kasaragod dist,kerala state.
pin 671322

i would like to know my connection details, my registartion number is 24554, i applied malika enterprises, kumbla, kasaragod distict, kerala, when will get my connection, what about waiting list.

HP Gas — Abnormal delay in delivery of Gas Cylinder

Gas booked on 20.10.2011 after 21 days from the last cylinder received vide consumer no. 606528 to HP GAS, SODEPUR, PANIHATI, Near Peerless Nagar Complex, Ph. No.[protected] cylinder is not received till date although 41 days lapsed. It is almost a regular feature on their part in every month which cause enormous problem to us. Please take necessary steps to regulate the case which will be beneficiary to all the customers.

HP LPG — Cylinder gets over in 21days

I have a gas connection from HP Panwar Gas agency Ghaziabad and my gas cylinder last only for 20-22days everytime , however when I borrowed an Indane cylinder from some one, it worked for 45days. I doubt there is some gas pilferage. please take some action against this agency.

HP GAS FROM JAYSHREE AGENCIES — hp gas

dear sir

we would like to bring your notice that phone no. of jashrtee are always busy. they are not providing new numbers. gas is not avilable till fifteen days.

I am facing the same issue. I think they are selling cylinders in black to other people. There phone numbers do not work. Whenever we go there, they tell us that automatic SMS ayega. I got the SMS 5 days' back that it will be delivered within 48 hours. But, still nothing yet.

Please help.

Regards,
Amit
[protected]@gmail.com

HP — Leakage of Cylinder

My name is saroj, resident of 4"B" old pinto park, Air force station palam, new delhi.My consumer # is
678808 an HPC # 130725 is facing a gas leakage problem since the installation of the newly received
cylinder.I am not able to cook at home due to this since morning.Kindly treat the matter as very urgent and try to fix the problem before any mishap.Its really dangrous and i want you to kindly replace the
cylinder asap.

Pls contact me imm @ [protected] or [protected]

Hp Gas Service — cylinder

sir ,
i am unable to get cylinder because the service of fauji gas service etah is very bad.
employees behaviour of customers are very rudly and angry.
when i went to there was no any person who listen my problem.
plz provide me proper service of gas and another thing is that the employees are blacking the gas cylinders to rich persons.
plz pay attention towards this problem.
thanks.

Thanks to the website http://jihaan.hpcl.co.in/booking/ComplaintRegister.aspx for direct complaint, where I put the complaint and the gas was delivered the same day i.e today. BINGO!

HP Gas — Refill not provided on time

we have been given only 1 cylinder. Every time when gas gets over and ask for refill they say it will be available after 4-5 days. Unless we follow up each day we will not get. What will the children eat during these 4-5 days? Why it should take so much time each time? Why 2nd cylinder is not given?

Non receive of Indane gas inspite of booking on 05.09.08 and follow up several times. Customer of Kleen Gas Agency, Bhubaneswar and my id is 11637

Dear Sir/Madam
I am residing at Nainital. I have a cooking gas (LPG) connection of Hndustan Petroleum. Here Kaler Gas Service has agency of Hindustan Petroleum.
I have a lot of problem with our dealer Kaler Gas Service. They always give us excuses for late delivery. Fact is that I have booked a gas on 03-12-07, today 16th I have not received my gas cylinder till today even after reminding them everyday. Everyday they give assurance of delivery but ultimately I found my self as cheated by these people. This not at first time every occasion I have faced this problem. Even there is no crisis of gas cylinders. When I go my office at 10 a.m. I find a loaded truck of gas cylinders stands there. Where these cylinders are supplying.
What remedy I have left. Please advice me what should I do?
With this expectation that my grievance will be redressed and proper action will be taken against the Kaler Gas Service.

Sincerely

Tribhuwan Chandra Pandey
Suite No. 7, Jai Bhawan
Old Empire Hotel
Tallital, Nainital
Uttarakhand
Mobile No. [protected]

There is a terrible delay in delivery of the gas cylinder.
I booked it on 18/12/07 and haven't got it till date.
This is utter negligence in the system.
Please see to it that they are being delivered on time. It causes a lot of inconvenience to the customers.

N.Laxminarayana
17, Rishikesh Housing Society,
Opp. BVP
Katraj,
Pune

Consumer no- 617329

Hi

I have booked my gas one month on 1 jan 2008 upto still date i did't recived the gas when i call on that number they informed that it will come tommorow how many tommorow gone . I stay in vasai (e) Gas telephone number is[protected] .

can u tell what is the reaseon.

bye
ajay vyas
[protected]

i have been having problems while booking the gas and getting the delivery of the gas cylinder. in fact, its a night mare to book the gas as the line is always busy and i have to sit the whole day to book a cylinder.pathetic!the weight of cylinders is mostly faulty and we have to weight at least 5-6 cylinders and still we are not satisfied.7-8 days is the minimum time they take to deliver.kindly pay attention. thank you.

Dear Sir/ madam,

I am consumer of Hindustan Gas since 10 years and was fully satisfied from the service provider of Hindustan Gas petrolinium. From some time I have taken a note that the Hindustan Gas Supplier do not provide good service to the consumers as were facing a lot of problems due to delay of delivery their Gas to the consumer.
In fact if we booked the Gas today, then will get the same booked Gas after 20 to 25 days time, which is untrustable.
we request you kindly look into the matter and tell the concern service authority to deliver the Gas to the consumers in time without any hassles and delay.
I give below my Gas details.
Laxmi Enterprises - Nazafgarh
Shurvir Singh
Consumer Number 687289

Should you require any further information, please ask me.
Regards
Shurvir Singh

Dear Sir/ madam,

I am consumer of Hindustan Gas since 10 years and was fully satisfied from the service provider of Hindustan Gas petrolinium. From some time I have taken a note that the Hindustan Gas Supplier do not provide good service to the consumers as were facing a lot of problems due to delay of delivery their Gas to the consumer.
In fact if we booked the Gas today, then will get the same booked Gas after 20 to 25 days time, which is untrustable.
we request you kindly look into the matter and tell the concern service authority to deliver the Gas to the consumers in time without any hassles and delay.
I give below my Gas details.
Laxmi Enterprises - Nazafgarh
Shurvir Singh
Consumer Number 687289
My Telephone : [protected]

Should you require any further information, please ask me.
Regards
Shurvir Singh

my name hira lal my last rifile date[protected]
Book date[protected]
booking no. 25426
connection No. 544202
donot ges delievery, and when give it, it is loss wait

connection no. 544838
last delievery date[protected]
booking date[protected]
booking no. 25427
donot give gas, every time give in 3months and when give in loss wait.

CONSUMER NO. 542087
LAST REFILE DATE[protected]
BOOKING DATE[protected]
BOOKING NO. 24450

GAS NOT DELIEVER ON FESTIVLE. AND GIVING IN BLACK, AND WHEN GIVE IN LOSS WAIT

consumer no. 640353
last refile date[protected]
booking date[protected]
booking no. 24449
gas not delieverd on festivle and giving in black, and when give in loss wait

consumer no. 642906
last refile date[protected]
last booking date[protected]
booking no. 24451

gas not delievered on festivle and giving in black, and when give in loss wait

dear,
sir
i booked gas for home delivery on[protected] but today till[protected]
whenever i said to him, he says after 2-3 days must be deliverd
i am facing much problum and i have no gas for coocking
please help me
my consumer no. is 543416
and my ditributar code is 958090
kasganj gas co.
laxmi ganj kasganj

Gas card no.703448
Location . Machilipatnam
Dealers . Varadarajulu & sons
Problem . I have a connection on HP gas with no. 703448, with 2 cylinders . suddenly my son got transffered to hyderabad. and we have submitted the two cylinders for the dealers to transfer them from machilipatnam - hyderabad. on february month . They told that our gas no. 703448 is not there in online, we forgetted to enter it so that now it is not possible for u to transfer the cylinders. Now we are here in hyderabad from 3 months, we are suffering a lot to get a cylinder here with small children in house. The dealers are telling do what ever u want to do, nothing is possible to do. sir please do the needful in case of transfering the cylinders.

yours truly,
m.arjuna rao
cell: [protected]

my name is Vimala, every time i book a gas it takes atleast 15 days apart from 30 days of waiting period
my consumer number is 622831, this is a pathetic service in Jayanagar, Bangalore we have to go out for food when we dont have gas this is happening from last few months, god help us.

Refill not delivered after booking on 8 th July 2008
Booking NO. 2971 dt.[protected]
Consumer No. 902136

M/S Gasolit
G-1, Anand Chamber
Bhutdi Zampa, Oppo.New Era High School
Baroda,

Sir,
I have a single cylinder and booked with the above distributer for refilling on 30.8.08.I have been told that the delivery will take place after 10days whenever i called to the distrubuter.On 25th.February.2008, I have booked for a second cyinder. I was informed yesterday that issuing second cylinder will take place after one year. It has been extremely difficult to run a family with kerosene and stove. I request you to kindly inform the distributer so that I could get the refilled cylinder at the earliest.

Regards
Bijay Kumar Dash
Consumer No-624943(HP Gas)

I AM HP GAS CONSUMER AND MY CONSUMER NO IS 601560 WITH SHREE GAS DISTRIBUTORS, BOMBAY CENTRAL AREA, BOMBAY.
I HAVE A PROBLEM WITH THE DISTRIBUTOR FOR LATE AND VERY LATE DELIVERIES MADE BY THEM FORM TIME TO TIME.

FOR INSTANCE, I HAD BOOKED FOR A GAS CYLINDER ON 18/08/08 WITH THEIR WATING LIST MEMO NO 3539 DATED 18/08/08. I HAD MADE NOT LESS THAN 10 CALLS TO REMIND THEM FOR THE DELIVERY BUT TO NO EFFECT.

THAT WAS NOT ENOUGH ! SO I WENT TO THERE OFFICE IN PERSON ON 02/09/2008 FOR GETTING THE REASON FOR NON-DELIVERY AFTER 16 DAYS. ONE OLD PERSON STARTED GIVING ME FALSE EXCUSES LIKE THERE WAS A COMPUTER BREAK DOWN AND SO AND SO FEW MORE EXCUSES WITH HIS VOICE AT THE TOP VOLUME AND TALKING WITH DISRESPECT AND INSULTING MANNER.

IF POSIBLE PLEASE DO HELP ME OUT OF THESE MESS ONCE FOR ALL. WATING FOR YOUR PROMPT ACTION AND REPLY IN THE ABOVE MATTER.

TRULY YOURS,

YUNUS K MOTIWALA.

delay in gas delivery and phone not attend

I had just visited to m/s AMAN Gas service mandi gobindgarh(punjab) (to take a new gas connection of HP gas) They say that the customers have to take a gas stove(chula)from them compulsorily, if we wish to take a new gas connection. it is well known that it is not compulsory to take the gas stove while taking the new gas connection.
Can we contact HP Gas corporate office and complain about this ?
If anybody has any suggestion, Please let me know.

With Regards

ASHWANI KUMAR

I had just visited to m/s AMAN Gas service mandi gobindgarh(punjab) (to take a new gas connection of HP gas) They say that the customers have to take a gas stove(chula)from them compulsorily, if we wish to take a new gas connection. it is well known that it is not compulsory to take the gas stove while taking the new gas connection.
Can we contact HP Gas corporate office and complain about this ?
If anybody has any suggestion, Please let me know.

With Regards

ASHWANI AUL
[protected]

My con no is 190489 and not getting the cylinder timely.

Delay in delievry
There is a terrible delay in delivery of the gas cylinder.
I booked it on 10/10/08 (DIST.ORD.NO-1320) and haven't got it till date.
This is utter negligence in the system.
Please see to it that they are being delivered on time. It causes a lot of inconvenience to the customers.

dist-SREENITHI AGENCIES (CODE[protected]

MY CONS.NO-606100

Delay in delievry
There is a terrible delay in delivery of the gas cylinder.
I booked it on 10/10/08 (DIST.ORD.NO-1320) and haven't got it till date.
This is utter negligence in the system.
Please see to it that they are being delivered on time. It causes a lot of inconvenience to the customers.

dist-SREENITHI AGENCIES (CODE[protected]

MY CONS.NO-606100

i have been having problems while telephone booking the gas.
and getting the delivery of the gas cylinder.
to book the gas as the line is always busy and i have no time to stand in q.every timefor booking a cyliner, for recipt, for cash & carry. most prob. telephone receiver have been kept aside.
26 days is the minimum time they take to deliver.kindly pay attention. thank you.

I have booked gas cylinder on 2nd December 2008 (Reg. No.608096) at Thane, Maharashtra(Ph:[protected]), naupada, Thane after 10days of delivery of supply as per the terms & conditions. I am sorry to inform you that till today your agency has not supplied gas ( more than15days completed) at my place. Not only myself other customers are unhappy with the poor service rendered by HP Gas. This creates doubt among the customers whether your agency at Onkar gas agency, thane has involved illegal supply. You may kindly look into the matter and necessary instructions may please be given to your Agency. Hope you will treat this matter as urgent.office girl told that you will received gas cylinder within two- three days.But it not happen
my mobile no.[protected]

Our HP Gas agency OMKAR GAS SERVICE, Kopri, Thane employees are very much harassing to the customers. I have booked the cylinder on 2nd Dec. The HP employee said the cylinder will come in two days. But the cylinder was not delivered after two days. We again called on 4th day. The reply was given it will be delivered on next day. Again it was not delivered. They send the cylinder on 10th Dec. As no one was at home, it went back without any indication. We have given the the C/o flat number (Just above our flat) for in case if no one is at home they can deliver the cylinder at C/o place. Even after frequent followup the cylinder is not delivered. Till today on 20th Dec, we have not received the cylinder.
We are also planning to go to consumers court.

My customer nos 617736

Mobile No. [protected]

I AM AJAY KHATRI. CONSUMER NO 618348. DISTRIBUTORS CODE 963250. OMKAR GAS SERVICE. THE GAS CYLINDER WAS BOOKED ON 23.11.2008. HOWEVER SO FAR WE HAVE NOT RECEIEVED REFILLED CYLINDER. THE STAFF OF DISTIBUTOR AGAIN BOOKED THE GAS CYLINDER ON 13.11.2008. STATING THAT THEY HAD COMPUTER PROBLEM. STILL THEY HAVE NOT SUPPLIED.TODAY IS 22.11.2008. IF THEY HAD COMPUTER PROBLEM THEY SHOULD HAVE GIVEN US PRIORTY IN GIVING CYLINDER. THE MANAGEMENT SHOULD SEE THAT THE CYLINDER IS DELIVERED TOMMOROW POSITIVELY.

no one receives the phone to delivery of cylinder
what is going on??????????????????????
is there any responsibility or not

I AM SUNIL TIWARI. CONSUMER NO 645424. CUSTOMER OF SUR SUMAN GAS SERVICE. I HAVE BOOKED MY GAS CYLINDER ON 30.12.2008. BOOKING NO IS 7595. HOWEVER SO FAR WE HAVE NOT RECEIVED REFILLED CYLINDER. THE STAFF OF DISTIBUTOR AGAIN BOOKED THE GAS CYLINDER ON 8.1.2009. STATING THAT THEY TELL ME THAT THEY HAD NOT GETTING LOAD FROM HPCL. PLEASE TELL IS IT RIGHT OR WRONG. STILL THEY HAVE NOT SUPPLIED.TODAY IS 13.01.2009. IF THEY HAD NOT RECEIVING LOAD THEN THEY SHOULD HAVE GIVEN ME PRIORTY IN GIVING CYLINDER. I AM VERY DISAPPOINTED. PLZ HELP ME I AM VERY FRUSTRATED FROM THE SUPPLY OF THIS GAS AGENCY. PLZ TAKE ACTION AGAINST THIS AGENCY SO THAT THEY WILL NOT DELAY AGAIN IN MY GAS REFILLING. I AM FACING THIS POOR REFILL SUPPLY PROBLEM FROM LAST FEW MONTHS. KINDLY HELP ME & DELIVER MY CYLINDER AS SOON AS POSSIBLE AND TAKE ACTION AGAINST THIS AGENCY AS EARLIEST.

YOURS TRULY

SUNIL TIWARI
[protected]
CONSUMER NO-645424
ADD:- 940 RITHALA
ROHINI DELHI

HP Gas — Horrendous delay in new gas booking

Resp Sir,

I have booked a second cylinder on 10th March 2008 with "Kankriya Gas Agency, Sangvi, Pune". At the time of booking I was assured that due to shortage of cylinders from Company, it will take 6 months to get a connection. To date 11 months have been passed and I am still awaiting for my cylinder. Everytime I enquire, I get the same frustrating answer that due to shortage in company it will take more 6 months.

You never know what problem we have to face when the only Gas Cylinder goes suddenly and you have no alternate option.

I beg you to redress this issue at earliest.

I booked gas for home delivery on 28.01.09 but till today 11.02.09 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. if procedure the serder this connection i am purchasing another gas connection pls inform me mu e- mails or my mobile nos [protected].My Gas Agency...

I am having consumer iD 629145 from Vasai Baazar Gas at Virar (West), Dist-Thane, Maharashtra dealer of HP gas. We are having 2 cylinders but the treatment we are receiving is worst . There is no schedule in gas delivery for last one years. After giving 1 gas they are not booking the gas before 20 days.

I have received gas last on 08.01.2009. till date we have not received the cylinder

sir i am indian my name abdul nasir from rajsthan in khetri.sir i want get agency hp gas please tell me
abdut.how get this agency.how pay money plese send your detels



india adderss.
abdul nasir & abdul rajak
ward no.5
post khetri
disst.junjhnu
state:rajsthan

sir, i AM INDIA SIR I WANT GET GAS AGENCY IN RAJSTHAN PLESE TELL ME ABOUT THIS .I DONT KWON HOW CAN OPEN.PLESE SEND DETTLES ABOUT THIS GAS HOW PAY MONEY INVEST

INDIA ADDERSS
ABDUL NASIR & ABDUL RAJAK
WARD 5
POST: KHETEI
DISST:JHUNJHNU
STET: RAJSTHAN
PIN333503
INDIA

I had booked on 24/01/2009. We received gas on 18/02/2009(AFTER 26 DAYS). We used stove for 3 days. Then I booked gas on 19/02/2009. But still we have not received gas. My consumer no. 619584. GAS AGENCY: VASAI BAZAR GAS SERVICE, Vartak house no. 287, A.V.Road, Dongarpada, VIRAR(W). THANE. We have 02 gas cylinders for keeping in showcase?

Booked the gas to Shree Renuka Gas Supply Co. "Neeta park" Airport Road, Near Gunjan Talkies, Yerwada, Pune 411 006 on 14/03/2009. Assured the delivery within 10 days from booking.
But till date delivery is not done at our end. On enquiry they are asking to collect the cylinder from the spot which is half a km away from home standing in the queue in this scorching heat & wasting a day from our work. Loss of one day salary should be compensated by HP. If your self is compensating the same I am ready to collect the gas from the said point by wasting my one day.
Why the agencies are delaying the home delivery? Are they selling the cylinders in BLACK MARKETING to get the higher prices?
Kindly look in to the matter.
My Consumer No. 606698.
Kansara Anish B.
H-5/2629, M.H.B. Colony,
Yerwada,
Pune 411 006.

always give me late cylender every time i told them buy he neglete me

Sir,

I am booking a new connection for HP Gas. But till today I am not received any gas.

sir u don't send detels i wait plz u send

My Consumer no: 603643. I have booked on 9-jun-2009 to refill my cylinder.Booking No .:214874. On 23-July-2009 11:30:51 a.m. we got sms from them that "HP Gas refill will be delivered within next 48 hrs, cash memo no.49629". On 25-July-2009 01:03:49 pm we got another sms from them that "HP Gas refill delivered vide Cash Memo no.49629". But till this time(31-July-2009) I didn't get it. The Several times I contacted our distributer "Lakshmi Narayana Agencies, Alappuzha, Kerala", but they are irresponsible. I have no substitute. Please take necessary action.

Sebastian P J
Mob:[protected]

sir
i am abdul nasir i send massage many time but you not send detils,
plz u send about your company

Dear Sir,

I am consumer of hp gas and my Gas no. is 686836 and i booked my gas last Week. But after pass two week no gas cylander deliver to my home. please take necessary action against delivery boy.

Mahender Kumar [protected]

I am very much fed up with the HP Gas Agency (Parnaam Gas-Sec.37-D, Chandigarh) as their 2 phone nos. remains busy for whole day. Their delivery period is very much late.

Kindly advice them for prompt booking and instant delivery.

delaiy in delivery
dear,
sir
i booked gas for home delivery on 11.01.2010 but today till 06.02.210
whenever i said to him, he says after 2-3 days must be deliverd
i am facing much problum and i have no gas for coocking
please help me
my consumer no. is 502410

Rajeev Sharma
Yamaha Vihar (Noida) UP

Dearsir/madam,
my consumer numberis 604239 at sen gas agency, nehru nagar ghaziabad (utter pradesh).tThe man sitting on the counter of this agency is very rude behavioured.He always refuses to book gas cylinder after even fifteen days and says that booking for refilled cyllinder will only be accepted afer twenty days last delivery of refilled cyllinder Moreover he adds that delivery of refilled cyllinder will be done only after twenty days of booking date.Sir, pls let me know if there is any such rule with the company.Some times he does not supply /book the refilled gas after booking/delivery of last cyllinder for twenty five to thirty days.or example pls check that I have booked for refilled cyllinder about twenty days ago But not have supplied till date i.e.till 10 feb 2010.pls do needful and take action against concerned employee who is harrashing your valuble custermors. THANKS.-kashyapi

Respected Sir,
I book my gas on dt: 10/2/2010 till 15 march 2010 we don't receive gas. After that again book gas on dt: 16/3/2010.My consumer ID is 640714. Please take a suitable action for solve this problem as soon as possible.

To: Om Gas Agency, Rasulpur Road, Palwal-121102


With regards
Vijay Kumar

I AM A COSTUMER OF HP GAS , BABRALA WITH COSTUMER NO. 602320.THE AGENCY USE TO BOOK CYLINDERS AFTER A LONG PERIOD OF 21 DAYS AND STILL DELAY THE DELIVERY BY ATLEAST 21 DAYS. AND NOW THIS TIME HE HAS NOT GIVEN GAS FOR 35 DAYS ALL THIS FORCE US TO BEAR A SHORTAGE OF GAS . I CALL HIM SEVERAL TIMES HE ALWAYS SAY TODAY THE CYLINDER WILL BE REACHED. I HAVE ALSO COMPLAINT TO HP GAS COMPANY BUT THEY ALSO HAD NOT DONE ANY THING. KINDLY PAY AN URGENT ATTENTION IN THIS MATTER....

I have done online booking for gas cylinder on 12/4/10 but till today haven't got the delivery. When called the booking office, they always assure that it will be delivered today. I am facing a lot of problem.

I am Rajdeep Mhatre, a resident of Thane (W). My consumer number for HP Gas is 619242. We have booked for a fefill cyliner with Soham Gas Agency on 29th June 2010. Till date (19th july) we have not received our cylinder. On repeated follow-ups we have been assured of same day delivery but we never received delivery. We ensure that one of our family member is always available at home to receive the delivery. We have been facing this problem for quite some time but now it is getting worst. Please suggest how to handle this problem.
Soham Gas Agency - Tel No.[protected]

delevery of cylender

I have been a consumer of HP gas for 3 years (Anand Jaiswal).I having residing at Baguiati ,therefore our supplier for HP gas is M/s.Mahanti Enterprise situated at Baguiati..in other words this distributer can also be described as one the Heinous distributer with no customer satisfaction or sympathy for least...Most of the time whenever we try to reach them least do they don't posses any courtesy to attend our calls and queries..On most on 08.0910 I had made a booking bearing the booking no.-350, on inquiring about the delivery on 18.0910,I was stunned as I was informed that no such booking with the above mentioned booking number has been made .Therefore I was again forced to book on 18.09.10 with booking no.- 319... I really don't have words to express how am suffering as while booking both the times I reminded them that I bear only cylinder facility but least they do understand I sufferance..Kindly help ...

MY CONSUMER NO. IS 618908. I BOOKED A CYLINDER ON 27.10.10 THROUGH AUTOMATED SERVICE NO.[protected]. IT IS BEEN 13 DAYS NOW I HAVE NOT RECEIVED THE DELIVERY OF THE CYLINDER ON MY ADDRESS. I HAVE TRIED TO MADE NUMEROUS PHONE CALLS TO THE SERVICE CENTRE BASED IN JANG PURA,NEW DELHI WHICH NEVER GOT ANWSERED. ONCE IT GOT ANWSERED BUT THE LADY WAS NOT AT ALL HELPFULL.

THIS IS NOT HAPPENING FOR THE FIRST TIME IT IS ALWAYS A SCENCE. HP GAS IS FAIL TO SATSIFY THEIR OLD CUSTOMER'S AND NOT WILLING TO IMPROVE THE LEVEL OF SERVICE THEY ARE PROVIDING. IT IS VERY DISSAPOINTING THAT I HAVE BORROWED THE CYLINDER FROM MY NEIGHBOUR WHICH HAS NOT ONLY CAUSED A TROUBLE FOR ME BUT FOR THEM TOO.

VERY SHAMEFUL ACT THAT YOUR COMPANY IS SELLING THE LPG CYLINDER'S IN BLACK INSTEAD DELIVERING TO THE RIGHT CUSTOMER'S WHO ARE BOOKING ON TIME. YOUR COMPANY HAS ALWAYS PROMISED TO DELIVER IT IN THE NEXT 48HOURS WHICH IS NOT HAPPENING.

MY ONLY REQUEST YOU TO DELIVER THE ABOVE MENTIONED ORDER ON URGENT BASIS OTHERWISE BE READY TO FACE THE LEGAL CONSEQUENCIES.

IF THE LEVEL OF THE SERVICE WILL REMAINS THE SAME THEN I NEED TO FOLLOW THE PATH OF CONSUMER COURT.

REGARDS

Shanti Kukreja
08.11.10
[protected]/[protected]

i booked for hpgas before a month.i called for enquiry .they said we put bill before 15 days.but yet now i didnt received by cylinder from hp gas covai gas agency.

Delay in delievry
There is a terrible delay in delivery of the gas cylinder.
I booked it on 05/10/2010 and haven't got it till date.
This is utter negligence in the system.
Please see to it that they are being delivered on time. It causes a lot of inconvenience to the customers.

I.R.Mundaragi
opp. to sainik school main gate,
shastri nagar, Bijapur,
karnataka.

Consumer no- 616994

ITS BEEN 1 MONTH THAT THE GAS HAS NOT BEEN DELIVERED BY SARA GAS AGENCY BARKHEDI RD BHOPAL, IN SPITE OF OUR CONTINUOUS CALLS AND VISITS, NOT ONLY WE BUT ALL THE CONSUMERS OF H.P GAS ARE FACING THE SAME PROBLEM WITH SARA GAS AGENCY BARKHEDI AS THEY HAVE BEEN SELLING THE GAS CYLINDERS IN BACK. REQUEST YOU TO CHECK THERE RECORDS AND CANCEL THERE LICENCE .

ILYAS HAROON ARAB
825, HILAL MANZIL, IBRAHIMPURA, BHOPAL. 462001

Dear sir
I booked gas for home delivery on 09.03.2011 & i recieve the gas on 01.04.2011,it took almost a month to receive the gas cylinder. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor detail is :

OMKAR GAS AGENCY,
SHOP NO 9, TULSI BHAVAN,
KOPRI COLONY ,
THANE (E).
PH. NO.:[protected]

My CONSUMER NO.: 607915

My Contacts Details :
Mr. Santosh Namjoshi
Ph.No.: [protected]

Dear sir

MY CONSUMER NO. IS 639243

i am a customer of hp gas service.i am resident of miraroad (mumbai)
agency name is - Jayshree Gas service
3 new saphalya CHS sheetal nagar
401107
phone number [protected]
i have done the gas booking on 30 th July 11 they said it will be delivered within 15 days,since then i am doing followups with them on regular basis,till date i have not received the delivery .they are least bothered or concerned about it.alternate days i kept on calling them their fix standard answer is 2 days.its been more than 12 days we not having having gas and using a stove to cook food or we get food from outside..when ever i call 1st thing they as is your checking is pending when should we come.donkeys dont understand that there is no gas to check.today morning when i call said they will send it by monday as they dont have vehicle.isnt really frustrating more than 12 days without gas getting from outside.so i want to lodge a complaint against this and want a strict action to be taken.

many thanks

YES I AM AGREE WITH YOU,
THEY ARE NOT PICK PHONE /MOBILE,

balaji gas agency digod par 8 days se delivery nahi ho rahi hai logo ko walking kara rahe hai

sir/madam

My consumer no 604730 i bookied gas on 19/3/2012 but not yet came in our home gas is complte please sent gas soon you geen to cildyer but ne use of that for month you give only one what use of adnisala use serivecs is very bad

Hindustan Petroleum/Gas refill cylinder — Cylinder Delivery Not in Time

Respected Sir,
I have the honour to inform you that I am a consumer of HP gas through Prakash Agencies in Tirur, Kerala. We book for gas refill cylinder as per your method, and it's never delivered on time. When we call to enquire, most of the time we could hear busy tone from other end, and if sometimes it rings nobody will attend. Either we got them rarely on phone or physically from their agency office we will get the answers like it would be done next day - but it is time waste to wait for the gas carriage. In order to the promise from your agent's office for three four days including today I was waiting at my door for gas cylinder carriage, but, they were fooling us saying today today tomorrow tomorrow. We don't even have a second cylinder. We had booked for second cylinder online but not yet confirmed and its request number is 60546. When is the second cylinder going to be provided? Kindly instruct your agency not to keep on us waiting for indefinite time as it will cause to kill our valuable time on going on waiting them at our doors and advice them to deliver the refill cylinder on time.
Nowadays this types of mischiefs are increasing from your agency. We learned that every time they are providing gas refill to some of their own clients very fast keeping long waiting customers like us in dilemma. Two three months ago (hope[protected] once I got immediate delivery on your sudden advice against my online complaint to you. But no customer wishes to do online complaints to the company every time. So kindly instruct the agency to behave fairly and if they do favour to some customers doing malpractices others will definitely suffer.
Do you give suggestions about online booking through internet which will be helpful to us.
I am eagerly waiting for your positive mail which we expect will overcome our problem for ever.
Thanking you for hearing us, With Regards
Jameela
Consumer no. 657775
Address : 'Sheriffs' house
Vidya Nagar, Vakkad
Paravanna, Tirur, Kerala