Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

booking no-204232
I booked my hp gas refill via phone services on[protected] and am very sorry to state that I still have not received my refill till date[protected].
I am very unhappy with the kind of services being provided to me and request for some kind of actoin to be taken regarding this immediately.

Our consumer no. with M/S Sabharwal Gas company sco 55, ff.,sector 47-C, chandigarh, is 711340. Their delivered gas cylinders were found empty, at the time of installing. This happened 2 times. First in or around Sept/October 2010, and second time in January, 2011.
When complained about their empty cylinders, the lady who attended phone, did not try to help us for delivering immediate cylinder in exchange for the empty one, rather indirectly accused us of lying.

When asked to speak with the owner, she said he is not available and will call us. No one bothered to call us. Again after some days, when asked why he did not call us, she said, he was busy and will call us now. Till now no one called us.

HP Gas company, whose dealer Mr. Sabharwal is, must do something about the dictatorial attitude of Sabharwal Gas Company and find out the reasons why gas cylinders were empty after they were delivered and paid for. To get nothing after you pay, is like get mugged at the hands of any mugger (thief).

Respectfully,
Kulwant Singh
[protected]@gmail.com
Sector 51A, Chandigarh.
[protected]

This is the complaint against M/S SRI VENKATESWARA GAS AGENCY (HP GAS AUTHORISED DEALER) located at Kushaiguda, Hyderabad. This company is serving by supplying HP GAS Cylinders to the surrounding areas. The problem with this agency is very pathetic customer support. Whenever a new booking has to be made on phone, all the provided three numbers will always busy (24/7) and the employees respond very harshly to the customers both on telephone...

Today at 03:45 pm I visited your Palghar Jai Ambe Gas Agency Agency asking for delivery of cylinder booked on 19/04/2011. While watching some of the cylinders date on the valve protection guard & found expired ( For Hydrostatic Testing)
On asking to the owner of the agency , he could give satisfying answer blaming the company to be responsible for this.
Even the persons operating there does not know the significance of the mark given ( Like 'C 10 ' )
Now & then we find LPG cylinders bursting & there are several fatal cases.
I wish we must look into the matter seriously & Educate people & take the corrective actions in advance.
Looking forward to your positive responce.
Yours,

Satish B.Nirmal
Manager Safety
Tata Steel CRC(W)
[protected]@tatasteel.com.
[protected]

Hi, Sir this is venakta reddy.g , i have applied for new connection in online on[protected]. But upto now i dint get any reply form hp gas agencies.
my phone no is : [protected], [protected]

so plz do the needful.

here are my registration details:

Internet Registration No. 199857
Registration Date [protected]

Distributor Details:
Distributor DEEPAK GAS AGENCY (Code:[protected]
Address PLOT NO.37, SNEHAPURI COLONY, NEAR KK HOSPITAL, BORABANDA, HYDERABAD 500 018
BORABANDA , Dist. RANGA REDDY
Email mailto:deepak.[protected]@hpgas.hpcl.co.in
Phone [protected]

sir i have request for the second cylinder to my gas agency(kamal gas agency) they have told me to come after few days .and some days later he told me we cannot give u the other cylinder i request him since 2008(many times) but he could take any action the way of his language is so bad .
please sir take any action for this type of people.
shyam..

I received gas cylinder and after 5 months of its use I contact to Bhagwan Gas Agency BALAGHAT for my gas rifle He refused to book my gas riffle and demanding for affidavit
Consumer No 600991 ANAND BHUSHAN VERMA

Complaint/Feedback
Name Z.hasan
Address Flat no 403 chennu Avenue 1-1-568 Golconda x road Hyderabad 500020
State ANDHRA PRADESH
District HYDERABAD
City/Town HYDERABAD
Distributor MADHU GAS AGENCY PADMARAONAGAR HYDERABAD
Consumer No 605353
Email [protected]@yahoo.com
Phone [protected]
Mobile [protected]
Complaint Type Others *
Subject HP GAS - MADHU GAS Agencies PADMARAONAGAR SECUNDERABAD
Message COMPLAINT FOR SHIFTING THE SUPPLY OF GAS WE HAD BOOKED THE NEW CONNECTION FROM TWIN CITIES HP GAS TILAKROAD ABIDS HYDERABAD 500001,DURING THE YEAR 1969 SINCE THEN WE HAD SHIFTED FROM MOGHALPURA TO MUSHEERABAD AND THE GAS WAS SUPPLIED THROUGH YOUR AGENT MADHU GAS PADMARAONAGAR SINCE 1982 TILL DATE. NOW WE HAVE SHIFTED TO H.NO 16-6-170 OSMANPURA ,CHADERGHAT HYDERABAD 500024 AP.WE HAVE LOST THE ORIGINAL PAPERS. HENCE WE REQUEST YOU TO KINDLY ISSUE ORDERS FOR SHIFTING THE HP GAS SUPPLY TO HP HEERA AGENCIES H.NO16-2-741/C/B/1/C/34 SAILAJA BHAVAN OPP:ANDHRA BANK COLONY, MALAKPET HYDERABAD TEL NO 24151361 /2415188 /24151362.KINDLY ISSUE THE TRANSFER VOUCHER FOR WHICH THE MADHU GAS AGENCY NOT HAVING RECORDS OF OUR DEPOSIT AND I AM FORCED TO GET THE SUPPLY FROM THEM PERSONALLY.
WE REQUEST YOU TO PLEASE ADVISE IN THE MATTER.
Your Complaint has been successfully registered.

The Complaint Reference No. is 11008774 DATED

Non Delivery of Gas Cylender after booking

I booked gas for home delivery on 25.04.11 but till today 11.05.11 not deliver. Whenever i make phone call to their representative, they says tomorrow must be delivered and they are not reply properly. Their behavior also not good to the customers. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with this agency. My Gas Agency Distributor address is (HP Gas) Sri Ganesh Gas Service, 119, Medavakkam Tank Road, Kilpauk, Chennai - 600010. Telephone:[protected], 26610321, 26401444.


Thanking you.

My Consumer number is 623566.

I sri Amulya Biswal,Village-Hanumanpur,Po- Nalam,Ps- Kaniha,Mob no-[protected],Complaint against M/sKAMALINI HP GAS GRAMIN VITRAK (Code:[protected]
AT/PO: KANIHA, VIA: TALCHER
KANIHA , Dist. ANGUL
kamalini.[protected]@hpgas.hpcl.co.in

said that it is compulsory to buy hot plate (stove) and other accessories from
distributor while availing new LPG connection and Charge maximum amount for
a new...

Dear Sir,
My consumer No is -24947, sir , i very regreat to write that every time after booking of sylinder minimum 2 m,onths take to delivery , after that in branch i have complained somany times but nobody bother that . After that i am requesting to delivery the person working with agencies demand extra charges . Please hel[censored]s to solution. My email id and tel no given below.
Sahu.[protected]@mahindra.com
[protected]

Hi, I have already got a LPG Domestic gas connection with a single cylinder in year 2007 from dealar(Dis.code-724379) of pindwara dist-sirohi(Rajasthan). I requested for DBC and dealer say that it will be charged Rs. 2500 (with unwanted things as Tea,Lighter,apron etc which not needed me) . I want to get confirm the charges of second cylinder with all thing? Please reply.

Dear sir
With due respect i Santanu Pal of Champati,Po-Bhairpur,Ps-jagatpur,Distt-Cuttack would like to bring into ur notice that i have applied online for HP New gas connection in my name and at that they told me that i will get the connections within 3months of registrations but it is now more than 6months from the date i have applied for the gas , from some reliable source i came to know that the person booked after me they have already got the connections but i hav not got till now why? ,many times i visited their offices but still they are saying that we are not ordered from Hindustan petroleum LPG to give new connections, The details of my new gas connection Booking are as under given below:
Registrations Date;[protected].
Registrations Number; 193992
Contact Mobile number: [protected].

Hence I request you to be kind to consider my applications and look into the above said matter and arrange for me a new connections as soon as possible for which i shall remain ur obliged for ever.

Thanking You
Your's faithfully
Date;[protected] Santanu pal
Place : Cuttack Email id [protected]@gmail.com
Conatct Number: [protected]

DEAR SIR

I am v.p.mudliar my consumer is 601081 amravati the mentioned name is my maiden name and after marriage I am shyama modak presenly settled in nagpur I would like to know the procedure for tranfsr to nagpur.

Dear Sir
I, Rajesh Watts, Consumer No. 513998 want to draw your kind attention to problem regarding online refill booking. Sir, I have booked a refill on[protected], but this entry has net been downloaded by the distributor of HP Gas M/S Gupta Gas, Fazilka dealer code 19608300. This booking has been auto acknowledged on[protected]. On dated[protected] when I called the distributor to confirm the delivery of refill, they said that we have booked your refill today i.e.[protected]. In this way perhaps the distributor will deliver my refill late by 19 days. Sir, I have submit online complaint regarding the same problem with complaint no. 11006191 on[protected] but in vein. Sir, You are requested to take strict action with regard to my complaint and solve my problem urgently.

Thanks and regards
Rajesh Watts, Fazilka
Consumer No. 513998
Cell No. [protected]

Distributor:
M/S Gupta Gas
Fazilka
Dealer Code 19608300

I am very much surprised with the fact that, despite of gas booking in due time I have been suffering badly with the delivery. My consumer number is 625720. I booked for a gas on some where around 4th to 7th april. My bill was cleared on 22nd april. Since then, everyday I have been told that cyllinder will reach today. I am fed up with the people of the agency. It is happening since a week. Now, my gas is empty for last 3 days. Every morning I am reminding them and in the afternoon getting reply it will reach tomorrow. This is not for the first time. I had similar experiences before. I do not understand How Gas authority can qualify such kind of shameless agencies to serve people's common need. The people sitting there are giving excuse like " Too much sunshine, your destination is too far". I think the time has come to kick them out and kick the agency for this kind of nonsense governess.

Krishnendu Singha, Purbo sinthi, Dum Dum, [protected]

Sir I Wanna say to you that I book my cylender for Home Delivery on[protected] but still i don't get delivery so plz take further action towards it and today is the date[protected] I have problem whenever i call to my distributor . he tells me for next day .like it they have passed above 1 month. my name is Satyapal Singh s/o sh.Siyaram MY mob no. is [protected]plz contact me. thank you . for reading it.

and my consumer no. is 631715

card serial no. 27414
distributor of etah is FAUJI GAS SERVICE
Thandi Sadak ETAH

S.B NO[protected]

Non Delivery of Gas Cylender after booking
I booked gas for home delivery on12.03.2011 and slip give by agency in other custmor name Anand S/o Jeetu R/o Siwani on[protected] but till today 26.04.2011 not deliver. Whenever I say about my slip then Bharamdut as not real owner of Surendera Gas Service as hundled to agency inlegally. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. PLEASE MAY BE CANCELLED THIS LICENCE BECOUSE ALL PUBLIC ARE FACIN MUCH PROBLEM DUE TO THIS PERSON OR SAY THIS TYPE OF SERVICE OR SAY BALCK MARKETING OF GAS CELENDER AS HAVE ONLY CUSTMOR RIGHT.
My Gas Agency Distributor code is 393660
SURENDRA GAS SERVICE,
BHAGRAWAT MARKET,
SIWANI( BHIWANI), HARYANA.
PHONE NO. IS[protected]

My CUSTOMER NO IS 104362.

Dear Concern,
We had requested for gas refill (Ref no. 203116 - Ravi Enterprises) Agency delivered the same on 25th Apr 11 around 4 to 5 pm. Since the vehicle do not have pick up to our reach our area the delivery guy who introduced him as Venkatesh and had asked us to seek the delivery from Manju or Manjunath instead of Venkatesh. We booked the refill through online ( [protected] ) there is no such option to select the delivery persons name. I hereby request you to either make some option to select the delivery guy or to replace the vehicle which is not in good condition.

Regds...
Consumer no. 647437

I Ashwani salwan resident of 45-b gobind nagar ambala cantt having consumer no 6305 with swantar gas services ambala cantt..i wish to inform u dat i hv booked my gas on[protected] aftr waiting 21 days frm my last supply frm your dealer..aftr contacting him 3 times i hd nt been delivered my gas frm your dealer i.e swantar gas services..then i hd a contact wid ur consumer helpline no on[protected]..i waz assured frm dem dat i wil gt my gas in within 24hrs bt i gt it on[protected]..dis is the regular which m facin frm last 3 yrz..i also wnt 2 infrm u dat ur distributor wil nt accept my furthr booking b4 21 dayz frm day of last delivery..wich is quite impossible 4 a household lady 2 manage..so it is my humble request 2 take sum appropiate action against swantar gas service..