Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I got an Club HP petrol card in 2000. Thereafter i collected 8000 points on the card. After that HP transferred the cards to I mint. My i Mint card number is [protected].
The points from the club Hp card have still not been transferred to the i Mint card. Despite repeated reminders to i mint and HP.
Both as passing on the buck to each other.
Regards,
Mohit Vohra
[protected]
[protected]@yahoo.com...

I have domestic Gas connection no. 514319 in the name of D.R. Kathurias with H P Gas at Shivalik gas Co, Barewal road , Ludhiana 141001 punjab India.It has become almost IMPOSSIBLE to book a gas on phone with this agency.They dont answer phone calls at all. Being a working woman I have no time to run around to book a cylinder and then to get one. I am fed up with the careless attitude of the staff of this agency.
Now after booking...

This is with reference to the lucky draw scheme(Fill to Win offer) by Hindustan Petroleum stareted on 14th Jan.2011 to 31st march 2011 on their
petrol pumps.
The company has Printed my mobile no.([protected]) on their pamphlets & brochures in some states like - M.P.,Chhattisgarh,Gujrat & Maharashtra.,due to this people send SMS of their Lucky draw coupon number on my mobile number,I get daily 15-20 SMSes from these...

sent to the company consumer complaints cell
copy to the dc, sangrur and ministry of petroleum affairs,
sir,
with reference to my complaints nos.[protected] and 10050608 dated 15-02-11 and 17-02-11 respectively, i regret to inform you that not even a single effort has been done to solve the same and i have not delivered the refill.i got the last delivery on 08-01-11, and booked refill on 04-02-11, and 45 days or one and...

Dear support team

Why your front office agent ask to customer first while he is enquering about gas that you will come to bring the gas urself otherwise it will take time to delivery the gas at your home cant give the time .


This indicats very poor mgmt to educate the franchis to deliver the service to customer as they are supposed to deliver the gas at home while customer want .

Three...

sir,
my consumer no for hp gas is 622307.i had already booked for refilling the gas cylinder at 16.01.11 my booking no. is 425.but yet(date 21.02 2011) i did not get the cylinder.so i have request you to help me....

i, narayani devi have a connection with local HP gas dealer named KGN HP GAS SERVICE address Brij jeewan complex, city road, Madanganj-Kishangarh (code no.[protected]. My costumer no. is 201635. Dealer is not give the cylinders on time always. I gave the complaint to there office but no action is takes by them. this time again i book the cylinder on 2 or 3 feb.2011 (after 21 days from last delivery beacause they say it is rule to book after...

I contacted for a new connection at your outlet at Baidyabati, Hooghly, West Bengal from where I have been informed that while taking a new connections from HP it is mandatory to purchase gas oven from there. It was also informed that the procedure is the package of HP.
Please inform whether the information given by your outlet is valid or not....

Dear Sir,
I take HP Gas delar through Capitan Cook gas, i have problem 3-4 times gas button removed directly, gas leakage kindly solve the problem permantly. this is very dangerous
(Gas Agency Name:Nandurbar Gas Agency, Nandurbar (MS)

Customer Number: 622643
Address: Nandkishor Ekanath Pate
C/o.Shantaram B. Patil.1st Floor,
Plot No.9/B, Hariom Colony,...

Dear Sir/Madam

Consumer Name: Mr. Wilson Ambosta.
Current Consumer No: 705714
Earlier Consumer No(in Hyderabad) :622041
No. of Cylinders: 2

We are HP cooking gas customers since 9 years now. I am truly disappointed in their service from past 5 months.
We have shifted from Hyderabad to Amritsar last June (2010 June). In Hyderabad we did not face any problems with HP, bookings were made...

Hello sir,

I had a very bad experience on 17.2.11 with the HP petrol pump in sarjapur road (near wipro office). although the metre showed 0 when he started filling petrol it suddenly jumped to Rs. 40 after the 0. when i enquired, the boys working there laughed at me and they kept on insisting that were doing the right job. Inspite of their wrong doing they never seem to be cared about what i am pointing out. Instead of screaming...

I am a consumer of HP LPG Gas. My dealer is "Rajdhani Gas", Nayapali, Bhubaneswar.I am a bona-fide consumer with double cylinder. The dealer refuses to book for supply of cooking gas unless 15 days are passed after supply of last cylinder saying that it is the Company's rule. Further the dealer is taking at least 15-20 days time after booking date to supply the gas. Thus the process takes more than a month to get a fresh refill....

Dear Sir/madam
i have availed gas connection from hp gas from saveetha agencies aalandur chennai. four days back i ahve applied for extra cylinder and they have promised me of delivering the same. as they said the agency has delivered a gas cylinder today morining without seal and without proper bill(hand written on a plain bit paper). kindly do the needfull to avoid further happenings to the customers....

here is a complaint against (HP Gas Agency) Karwal Gas Agency Adampur, here noted that there s no proper delivery in villages covered by Gas Agency. and this gives rise to black marketing of Cylinders. A Cylinder is sold on 700 to 800 normally in market but there is no delvery by the agency in DAROLI KALAN , GHURIAL, DAMUNDA and other villages also. here to be noted that if any one goes drectly to the agency for refilling then he was refused...

sir
i inform you that the agency can not give the refill delivery till day.They can not follow the order which is given by you.They can not take bother about consumer and the instruction.The gas agency always working according to there will.They always delay the delivery of refill cylinder.i hope u will do your best
Thanks
To
Amasons Gas

Refer attached mail and telecom with...

Hello sir

I am Javed sayed from sirohi Rajasthan . sir i am facing problem of gas booking as well as delivery had not been done by sirohi gas agency due to black of gas on huge level that's why the public also facing this kind of problem.

please sir this is my humble request to take action for this.

my consumer no. 600617 MANJOOR ALI

gas agency contact no--
br...

In the last of JANUARY i booked for cylinder in HP gas, on the same time they asked for checking of regulator,burner etc. i replied "no every thing was working properly, and if any problem will there i will inform u myself", then they said 'OK', but On 11 Feb 2011 at 4:30 pm mechanic of "hindustan petroleum gas" company came to my house saying that checking was going, then my mother told him "when we already...

Sir,
I have taken a domestic gas connection from Bharat gas agency,AF Station kolshet,Thane ,Maharastra.Then I got transferred my connection to my home distinct East champaran (Bhavani Gas agency Motihari).I have submitted my document there and got new connection. they (Bhawani gas agency) told me collect your original document after one week.when i reach bhawani gas after one week i found that gas agency seized due to some reason...

Consumer number 611255-booked gas on 01.02.2011 with M/s Subha Gas Agency,Coimbatore.They have registered the booking as 60601 dated 06.02.2011.Delivery of cylinders to those booked later after my booking have been done, but not to me purposefully.There is a tendency to sell the cylinders to outsiders for money.When asked for the cylinder they are not replying properly.immediate remedy is requested.
Dinesh Babu.S...

This complaint is against SMART GAS AGENCY (an HP authorized gas dealer) address : Lajpat nagar 1st Near Railway crossing.
i had booked a request to refill my gas cylinder on 19th January 2011 . My gas registration no. is 628813.
They have not sent the refilled gas cylinder till date. I have called several times on their complaint no. but they are not responding in any manner . On visiting the dealer i was given this waiting...