Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

HP is not providing proper GAS refilling service to customers. In market we can easily find that, (1) Legal card holder: - GAS refilling cost 310/- delivery period 20-40 days &
(2) Without card (Black market) GAS refilling cost 450 to 500/- delivery period same days.

gas — GAS Refilling

Basically I am from Cochin came to Chennai 1 year back as my job changed. I do not have any Ration card here at chennai. Now the Gas agencies are asking for a Ration Card or NOC to refill the Gas cylinder. So I approached the Civil Supplier Officer there at Cochin and he said card renewal process is going on, so that he cannot provide deletion certificate in another 2-3 months. Also in another 9-12 months I will be again plan to trasnfered, so again no piont to get ration card here at Chennai. So please adive me how I can get NOC for refilling GAS.

H.P. Gas — Bad behaviour with costomer

Respected Sir,
sir i live in Dadra Nager Haveli ( Silvassa ) we are facing lots of probles about our H.P. Gas conection. sir in that office when we go for enuiry the office staf's behaviour very bad with costomer. They do not help to costmer for new conection. lots of peoples are facing this problems. please sir i hope u will help to solve thos problem.
ur faithfully
v.n. sharma

HP Gas — worst behaviour

Dear Sir,
I am a Senior Research Fellow of Botanical Survey of India, Ministry of Environment and Forests, Govt. of India and presently need a new Gas connection for domestic use. For this purpose today I visited 'Deep Shikha Enterprises, Manorama Apatment, Nityananda Nagar, Andul Road, Shop no. 3, Howrah - 711 109' for query. But the manager refused to tell anything except the total price (Rs. 5000/-) for the new connection. I asked many times the price of oven and cylinder separately but he shouted on me in front of many other customers. Again I politely told that as a customer I have the right to know something about the product, but he replied that only after purchase I can know anything about it. He more or less forced me to get out off the shop. Many other customers are also suffering with the worst service and behavior of that Gas agency. The attitude of the manager is very bad with the customer and he thinks that he is doing a great mercy to his customer by supplying the gas.
I hope, some action will be taken against the Manager/Agency to help the local customers of HP Gas.
Thanking you.
Yours faithfully,
Avishek Bhattachatjee
C/O Hiralal Guria,
90 south Buxarah 1st Bye lane,
P.O. Daneshseikh Lane,
Howrah - 711 109.
(mobile: [protected])

Dear sir,
I have HP gas connection last 5 years.
HP gas distributor/ dealer (HP GAS FAIRDEALS, D-18, DDA MKT, EAST OF KAILASH, NEW DELHI- 65) is so much arogent, misbehave with the clients, non cooperating person. Many other customers are also suffering with the worst service and behavior of that Gas agency. The attitude of the manager is very bad with the customer and he thinks that he is doing a great mercy to his customer by supplying the gas.
I hope, some action will be taken against the Manager/Agency to help the local customers of HP Gas.
Thanking you.
Yours faithfully,
rakesh

HP Domestic Gas — dealy refills & bad behaviour towards customer

dear, sir / madam, plz help us from this drastic situation.my name mrs tanuja shaji the gas connection is in my mother-in-laws name, customer id is JG.5557 & agency name is JAYA GAS SERVICE. Maidanam varkala Travandrum ph[protected].we dont recevive refills at time when we contact the dealer they dont attend calls, if ever they attend they dont behave properly.they maintainn their own norms like only one cylinder can be issued in a month, refill booking should done only after five days from receiving the previous.these makes a customers life misserable.its not only my persosonal problem every customer has got the same complaint, i would like to know, is there any kind of lpg shortage bcoz its the routine answer by the dealer for why we dont receive cylinders at time

They are not picking up the phones when we cll for booking or delivery. When we report this they sinmply sa that thay are answering all the calls that they get. A lot of subscribers from our area, i.e, Edava Panchayat in Varakala, Traivandrum. They do not muind our complaints. Pkease check to that the complaints are duly replied. Pleas e check this with your aagency in Varkala, trivanndrum, kerala
Hoping for a better relpy
RusilatH Hashim
(Signed)

I booked Cylinders on 14/10/2009.on 1716...but gas not yet received. they said cylinder is dispatched...but we have'nt recieved gas....where is cyliender then...please check.. my consumer no is 609606...Century Gas Service

gas — Gas refill

Now-a-days Gas refil is going to deliver hard.
20 to 25 days are to wait for a gas cylender.
no one is ready to solve the problem.
Pls see the matter
thanks

HP Domestic Gas — Unnecessary delay in delivery through bill generated

Purpose delay in Hp domestic gas for the homes, though after compleation of 25 days after booking and after 10 days of bill generation. worst service by Nandhani gas agency from Thiruvanmiyur

HP Gas — GAS NOT RECEIVED

I am having my gas coonection no. 662830 in the name of Priya Goyal, 120/7 Shastri Nagar Meerut with Mohan Gas Agency. I booked gas on 12th Sep and not received the gas till 20th Nov, as I am working lady so i went to him on 21st Nov and asked them for not supplying the gas; they told me that your boking has cancelled and when i asked them the reason for the same they didnt had any answer, i asked them to write the same styatement on my booklet then he provided me the token of gas and said that within 1 hour supply bot will deliver the gas but till today the same story repeated. In the mrning i went again, they people showed their busyness and very lighlt said "Koi Baat nahin aaj aa jayegi" but when i confirmed with my residence it is still pending. Now no one is either picking up the phone or they have their numbers on engage mode[protected], [protected])

I am very much fed up with this , i dont have time to go again & again

Please do something

Priya
[protected]

HP Gas — gas refill

I booked gas for home delivery on18.11.10 and voucher no. is 4821 but till today 15.12.10 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP Gas Agency. My gas agency is Bathinda Gas Service, Street No. 5, Power House Road, Bathinda. Agency Phone is[protected].
My consumer no. is 700399, Naveen Sharma.
House no. 28497, A/1 Street No. 12, Surkhpeer Road, S.A.S. Nager Bathinda.


Yours faithfully,
Naveen Sharma
[protected]

HP Gas — non supply of domestic gas refill

i booked for hp dometic gas refill on April 26, 201. My distributer is Geet gas service, Plai. My consumber no.613004 and mobile no [protected]. Ido not receive regular refill forced to follow e-complet.

HP Domestic Gas — cylinder not received

Consumer No.613799 with sabarwal gas agency sector 47c Chandigarh HP Gas booked on11/7/2011 booking no.2788,Cylinder not delivered by agency till today

H.P GAS (TANWAR GAS AGENCY) — NOT DELIVER GAS

Dear Sir,

On 28th of Dec.09 i booked my gas and they reply me within 5 days you will get the delivery. I was waiting up to 8th of Jan.09 then i call them again they booked my gas and given me a booking number 4818 and told me you will get your gas cylinder up to 11th of Jan.09. But yesterday i did not received the same and today again i call them and now they are booking my gas again and saying your booking no.5734 that means they are making me fool.
It is very critical to get the number because alaways i found busy and if talked to them then result is like above mentioned.

Please help me.

Bharat Gas Agencies — New Gas Connection without Stove

I wanted to take a new Gas connection for my home. when I approched Bharat Gas Agency in bangalore they asked me to pay 5900. which includes Stove price also, I wanted only gas connection without stove because we have got a new stove as a gift during house warming ceremony. But the agency refused to give new gas connection without stove. Is it mandatory to buy a gas stove with gas connection? if not, how to go about it. can anyone pls help me ?? --- > Prashant

yes it is a genuine concern, not only HP but also BPCL forces to buy their gas stoves, gas lighter, tea powder etc. This people are in broad day-light

using arm twisting techniques. I'am a resident of Bhayander east and the HP cooking gas distributor here i.e "Ekvira" has very clearly denied me the

connection just becuase I have a BPCL connection at my old resident in Naigaon (the station after Bhayander and before Vasai) which is also owned

by me. Firstly, I have a very strong feeling that there is no such rule that a person cannot have multiple gas connections (atleast when it is not under

the same distributor's area) and second and the most shocking thing is that when I went to request for the connection, I was informed that there is no

certain time-frame that they can give me for getting the new HP cooking gas connection. After waiting for fifteen days without this basic neccesity I

got my HPCL connection to Bhayander from Naigaon (let me specify I did it witout informing BPCL) becuse I didn't wanted to transfer that

connection as my parents were going to stay at that place and even they would neet it.

Finally after about 4 weeks time I got a call from HP and was called to take the connection. The lady their Mz Shushma spoke to me very nicely and

proactively told me to take 2 cylinders as it was available then. She made the papers ready and I signed them. While I was signing the papers I saw a

gas lighter, tea powder and some more things kept on the table. As soon as I said that I only want the connection and not the other thing and the

gas-stove as I already had one, She took every thing back and said if I don't want to buy their stove and other things then they will need to inspect my

existing gas stove. I agreed to that inspection and was promised somebody will visit my place the next day, I waited for three days and no one got

back to me.

One interesting thing I want to mention is that when the lady (Sushma) was making me sign the papers she was holding some white papers below

the HPCL paper and not wanting me to look at them and just sign it. I got a bit suspicious and read them to know that they were taking my

signatures on those papers which mentioned that " The distributor has not forced me to buy the gas stove and the other things and that they were

optional".

This was CHEATING. I revolted and they punished me by creating hindrances in my way of getting the connection. After I went back to them saying

that their person had still not visited my place to inspect the existing stove they sent a techincian the next day. note: I had proactively informed the

HP distributor at that time, that I have got the Naigaon connection to Bhyander as I have kids in my house and have to cook.

The technician came and inspected the gas-stove and marked a comment on his report that there is a BPCL connection at my place. The next day I

visited the HP distributor's office and was informed that they will not give the connection as I already had one. I argued with them and the

distributor's wife mrs Gavand gave me good customer service gyan that they would not like to lose any customer and that if they have found a

connection then all I need to do is to give them an explanation. I told her very clearly that I have already informed them that I got the regulator and

the cylinder from Naigaon after waiting for approximately 3 weeks for the connection. Mrs Gavand told me that once I give the zerox copy of that

BPCL connection they will give me the new HP connection. I did as they adviced and was asked to come after 2 days from submitting the BPCL

connection paper's copy.

When I went to their office after 2 days Mz shushma denied me the HP connection saying one indian resident can have multiple houses in India but

not multiple cooking gas connections. She was even rude to me. I also got a letter from HP that same day which mentioned they need a explanation

about the existing BPCL connection at my place. I spoke with Mz kolamkar (HP manager) over the phone to know her thaughts on the distributors

statement. I called her Mz kolamkar (HP manager) and she requested me to call back after 2 hours after she checked the details of my case with the

distributor. To my shock ever Mz kolamkar (HP manager) supported the distributor what she mentioned is that it is a HPCL order according to which

if their technician in his visit to check a person's existing gas-stove finds an existing connection then they do not release a new connection to that

person(note: but if you agree to take the distributor's new gas-stove and the other things like tea etc then the distributor will not bother about

anything as told to me by Mz shushma i.e the distributor's employee). She Mz kolamkar (HP manager) further adviced me to transfer my BPCL

connection to Bhayander and then take a new connection at Naigaon from any of the cooking gas providers including HP. This statment itself

answers my question that "yes" one Indian resident can have multiple houses in India and multiple cooking gas connections.

This is "TALIBAN" stlyle o[censored]p-selling the distributors products by using HP's name and scare of not getting the connection if not agreeing to buy the

distributors gas-stove, tea, gas-lighter etc to the common man.

I am facing same problem. can HP take necessary action against dealer like things

Hi Deepak,

You go to following website and send your complaint directly to HPCL.

http://jihaan.hpcl.co.in/booking/Consumers/Default.aspx

You have create your login there to raise a complaint.

Regards,
Vinay

Hindustan Petroleum Gas — NON attendance by the Distribution agency in Gas booking

We are the consumers of HP Gas under consumer No's 603389 and 603390 getting Distribution Supplies from ASHA GAS shiv nagar paloura jammu but it is usually a headache to book a gas on phone as the attendent never attends the phone and the supplies gets delayed abnormally putting the consumer to a great trouble and in convenience.

Will the company look into the complaint,

hindustan petroleum corp. ltd. — normal petrol not available

normal petrol not available at udhay filling station, jobner and comlaint book not given to me by the dealer.

suresh kumar
email id - [protected]@ yahoo.com

Hindustan Petroleum — Debit Card Purchase Rule

This is to inform you that some of the petrol pump in Bharuch & Ankleswar having rule of minimum Puchase of petrol ie Minimum puchase should be Rs.150 through debit card.
Today I asked F.A.Amin petrol pump at Station Bharuch to fill my tank with Rs. 100, but they refused, told me your minimum puchase should be Rs. 150.
Plz let me know whether there was such rule approved by Co or not

Hindustan Petroleum Company Mumbai — Double Swip of IDBI debit card for single Petrol Filling

Dear Sir,
on 24th May 2010 at about 12:00 noon I purchased Petrol amount of Rs. 700/- from Hindustan Petroleum Companies Retail Outlet.
I handed over my Debit Card to Pump operator for swiping For Rs.700/-

When I checked my IDBI Statement on 29th May 2010, it came to my notice that he had swipe my card for Rs.700/- twice and Rs. 1400/- credited to my IDBI bank account.

Kindly help me to get back access amount of Rs.700/- which fraudulantly swiped from my Debit Card and penalise them so they will not dare to do such fraud again.

Kindly also provide HP authorities phone nos. and contact person so I can also followup for the same.

As I am residing at PUNE I can not visit again the Petrol Pump for getting refund Rs 700/- I will have to expend at least Rs1000/- to go back to the Retail Outlet of Hindustan Petroleum.

He took my signature only on ONE ICICI banks gateway slip on which Rs.700/- was printed and payment slips details are as under:-
Date:24/05/10
Time: 12:11:25
MID: 20140878
TID: 17098464
Batch: 000077
INV: 002131
Sale
xxxx xxxx xxxx 6611 SWIPE
CARD TYPE: MASTERCARD
EXP DATE: 10/13
APPR CODE: 828693
RREF NUM:[protected]
AMT: Rs. 700.00

Above extracts are from Customer Copy
Pradeep Rasiklal Jani
[protected]

I think your aim is to get back your money Rs.700. You can and you will. Mistakes/errors are part of life. As per you your card has been swiped 2 times for Rs. 700. This can be found out from the settlement statement from the EDC m/c you have swiped which is available only with the petrolpump dealer. You have to visit them to confirm whether the card has been swiped 2 times or not. Many a times my experience is bankers deduct money multiple times even for a single swipe. If the dealer has swiped yr card for 2 times you get your Rs.700 immediately from him. In case, there is only one swipe as per dealer's settlement statement for that particular day then you need to contact your banker (card issuer) for yr Rs.700. Complaints are normally irritant to any one who hears including you. Using words like frauds, cheating... if you cannot use good words no problem; at least do not use bad words. Consumers like you can pressurise the govt to limit the working hours of petrol pump. Why should all the city petrol pumps need to work for 24hrs to cheat!!! people like you when all the essential commodities like kerosene/lpg, rice/wheat, vegetables are not available for 24hrs. You/We consumers respect the services which are available only for 8 hrs in a day.

I think your aim is to get back your money Rs.700. You can and you will. Mistakes/errors are part of life. As per you your card has been swiped 2 times for Rs. 700. This can be found out from the settlement statement from the EDC m/c you have swiped which is available only with the petrolpump dealer. You have to visit them to confirm whether the card has been swiped 2 times or not. Many a times my experience is bankers deduct money multiple times even for a single swipe. If mistakes are done by educated/organised sector staff that is called errors. In the case of less educated/uneducated they are called mistakes/blunders/fraud/cheating...and what not? If the dealer has swiped yr card for 2 times you get your Rs.700 immediately from him. In case, there is only one swipe as per dealer's settlement statement for that particular day then you need to contact your banker (card issuer) for yr Rs.700. Complaints are normally irritant to any one who hears including you. Using words like frauds, cheating... if you cannot use good words no problem; at least do not use bad words. Consumers like you can pressurise the govt to limit the working hours of petrol pump. Why should all the city petrol pumps need to work for 24hrs to cheat!!! people like you when all the essential commodities like kerosene/lpg, rice/wheat, vegetable, medicine sellers are unable to cheat for 24hrs. You/We consumers respect the services which are available only for 8 hrs or less in a day. You have to contact the petrol pump dealer personally to get back your money and please find out mistake is from bank side or the petrol pump. You will get money back. Don't worry.

Hindustan Petroleum Retail Outlet — Cheating by operators

Dear Sir,

This is a complaint against HP dealer at Bhandup in the name of Mangatram & Sons.
On 4/4/2011 at around 10.30 pm I went to the dealer to purchase petrol. Cash memo no. 1492 was issued to me for Rs.1000. Operators cheated me by doing following acts:
1. They unnecessarily asked me to take my car ahead of the fuel pump where by I could not see the meter reading.

2. Then one operator was filling the petrol other asked me to pay along.

3. When I gave the credit card do divert my attention from the reading they compelled me to write car no. etc. on the merchant pay slip along with my signature.

4. Mean time without giving me chance to confirm, other operator removed the reading and start filling for other customer.

5. When asked about why he did he do so, answer was "sorry"

Sir, you are requested to take this as an official request and requested to revert after inquiring in the matter.

Regards,
BHAVIN PANDYA
[protected]

Tyagi Gas Agency - Nandgram - Gzb — Agency closed without information

Dated : 23rd May, 2010

Dear Sirs,

I would like to take an opportunity to raise a complaint in the form of humble request through this forum.
We were informed that " Tyagi Gas Agency" - Nand Gram - Ghzb UP has been closed for over a week.
This was known to us when we tried to do the online booking & in respond nothing came. After lot of efforts we personally went to his out-let at Vaishalli and it was locked.

As a normal customer we had trust on this Agency over the period, but his closure has put us and also other customers in pain & agony.

I would like to ask the authority is there any back-up plan or solution or any other Agency to which hand over has been done. We dont have cooking gas 7 have already consumed 2 cylinders. So I request the concerned to provide suport & help before I may have to approach the "black market" for re-fill to survive which i am against.

Your feedback with reasonal solution will be appreciated.

thanks,

Deepak Kaul
Consumer # 619777

email : [protected]@gmail.com
# +91 [protected]

I am completely agree to Mr. Parashar
Tyagi gas agency, nandgram, ghaziabad is very irresponsible and rude in their behaviour like they are doing some favour for booking gas.
I am facing exactly the same problem. I am dialing nos [protected], [protected] to book gas cylinder but no every time (no. is busy) and when we it rings no body picks up and again if we try it is busy.

What the hell is this gas agency. If they are unable to provide gas why have they opened their shop.

Can anybody tell me now what should I do to book the gas cylinder as I am also having one genuine gas cylinder at my home.

email. [protected]@yahoo.co.in

Dear sir,

My self Mr. Ved Prakesh

I want to inform you that my gas connetion no and all documents related gas booking etc. is miss placed by mistake in 2004 and i also forget my gas conntion booking no.

So please help me for inform my connetion no. as well as possible.

Address: Ved Prakesh
C-885, Nand Gram, Ghaziabad-201001

email:- [protected]@yahoo.com

I am living in Indirapuram ghaziabad.
I am not getting any responce from the Tyagi Gas agencies on this no. 2870333 and 2871150 since last 7 days, my consumer no is : 620141

Please help to reach them any how.

Best regards

Shyam Joshi
[protected]

Attention :
Here goes the Solution to the long awaited problem of "Tyagi Gas Agency" !

All the consumers need to contact the below for re-fill, booking of gas & queries.
Please note that all consumer data-base has been transferred to the new agency & there is no action to be taken by anyone.

Panwar Gas Agency - Ghzb
[protected] / 2895825 / 2822801

Hope consumers like us will have some relief with this solution...cheers

I reside in Indirapuram Ghaziabad .I have been trying to book a gas from Tyagi Gas Agencies for the last couple of days .Its either busy or no one picks the call when it rings .I have tried 2870333/ 2871150 / [protected].My consumer No is 622425.
I need to book my Gas urgently .It would also be nice if they started on line booking services.
Please do the needful .
Thanking you
Subroto Mitra
[protected]

I am not sure what is happening and why they are keep on changing the address of gas agency. I am trying all possible number which I have but not sure what number they are using currently.

Can you please let me know the new contact number in terms of immediate help!

Thanks
Nitin Dhasmana

I am residing in Gaur Green City, Vaibhav Khand, Indirapuram Ghaziabad .I have been trying to book a gas from Tyagi Gas Agencies for the last couple of days .Its either busy or no one picks the call when it rings .I have tried 2870333/ 2871150 / [protected].My consumer No is 622463.
I need to book my Gas urgently .It would also be nice if they start on line booking services.
Can any body give me the contact number of Sales Officer of HP Gas looking after Ghaziabad area.
Please do the needful .
Thanking you
Mohit Mathur
[protected]

hi! all. I was also facing the same problem for the last seven days and today I was checking all your complaints and then realised that there is something worng with the agency. I contacted the delhi regional office of HP who informed me that Tyagi has been suspended. However, Panwar Gas Agency of Rajnagar has been nominated in his place who will give us delivery of gas.

By the way, the sales officer in our area is Mr. Nitin Shrivastav whose telephone number is [protected].

The phone number of Panwar Gas AGency is[protected]/2828575/[protected]. U can send them a SMS in the morning and the gas will be delivered in 3 days. I[censored] want to call them, call them in the afternoon.

Good luck to you all.


Mohan
[protected]

Before 11 Month I have brought A connection of HP Gas at Delhi. But now I am lived at Sahibabad Shalimar Garden Ext-I. Please tell me how can i change my address of connection.

Thanking You
Harshita Parashar
[protected]


mail: [protected]@gmail.com

I was trying the phone Panwar Gas AGency is[protected] and [protected] to book gas from last 7days, could not get response from above contact numbers.

This page help me to book after dialing 2828575 as mentioned by Parashar jee, Thank you very much

Thanks and Regards
Rabindra Jena

Panwar Gas AGency is[protected]/2828575/[protected].


Regards
Vikash

Dear Sir,

Connection No. 616243


I HAVE BOOKED A CYLINDER ON 3RD OCTOBER, 2010, FROM PANWAR GAS AGENCY TO BE DELIVERED AT MAHAGUN MOSAIC PHASE-I, SECTOR-4 VAISHALI, GHAZIABAD, BUT TILL DATE IT HAS NOT BEEN RECEIVED AND FROM LAST 4-5 DAYS, I AM DIALING 3 NOS.[protected], 2825032, 2825032) AND THEY ALL ARE HAVING SAME RESPONSE "THIS NO. IS BUSY PLEASE DIAL AFTER SOME TIME", I DONT KNOW WHAT SERVICES THEY ARE PROVIDING, PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL.

THANKS AND REGARDS

SHALINI RAIZADA
[protected]

HP Gas LPG — Delay in supply of refill bottle for LPG

Despite registering for refill of LPG bottle with Kankariya Gas Agency, New Sanghiv, (the wait list number is 7462) on 18th Aug 2009, (they promised a delivery after 15 days) till date nothing has happened. Their phones are always engaged. If you are lucky to hear ringing tones, then no one would answer it. Even if they pick up by fault, they will say, power is not there so cannot see computer and they cannot tell you when you will get your cylinder. However, if you go there in person you might get the bottle but they will not pay you the home-delivery charges. I never had such experiences with any of the HP gas agency till date (Amrapali in Chinchwad, Vapi gas in Vapi, in Pondy or in chennai) this is the first time i am getting such a lousy repsonse from a gas agency and HP is not doing anything on them.

Gopalakrishnan

khan agency — rude behaviour delay in services

sub : Against khan agency (lpg) for rube behaviour delay in services

dearsir

i booked my cylinder several times but they wont send when i visit them to find out the reason for delay they use to say that their is no booking they always black the cylinder also the behaviour of the staff is very rude they use to scold & abuse when i quarry for my booking

plz plz help us

jaishree
[protected]
[protected]

R/s

I would like to inform that, I think your rasmi place office as like a government office. No respect of customer, my Gas Connection No is 202614. i inform you, sir my Gas booking date is 23.06.10 Sr no 114, your staff says my delivery with in 7-8 days but we not received my Gas till 14.07.10. and i am calling regularly in your office but no response sir, plz tell me what can i do,

Maybe I'll be a waste this Mail






Regards...
Raj Chauhan
[protected]
[protected]
[protected]@yahoo.co.in

Hindustan Petroleum Corporation Limited — TAKEN MORE CHARGES OF NEW CONNECTION

Mamta Gas Eneterprises, Dealer Code : 11374200, Ahmednagar-414001,Maharashtra is taken Rs.5000/- For New Connection.But on Registration Documen Show Amount Cyliners Deposit Rs.1250/- & Regulators Deposit Rs.150/- Remaning payment for what