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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Nov 20, 2025
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 143

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R
R G Sakpal
from Vellore, Tamil Nadu
Jul 17, 2010
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Address: Mumbai City, Maharashtra

This is a customer of HP gas service registured Under Laxmi Gas Service, Kurla. I booked the request for home delivery for gas cylender, but the agency is not ready & even not provided the home delivery on time. We are facing this problem from last two months. As acustomer we have the authority to get home delivery of cylelnder at home, but to get the gas cylender we need to visit the office of agency, and arranged the delivery by self. Agency not even responding for calls, not provided proper information regarding new office address, & not even provided proper information abt home delivery...We need proper help as we are consumer and provided proper amount for the goods...Please help..
Aug 13, 2020
Complaint marked as Resolved 
Its Very True & One thing I have to say that the Telephone Nos. of this services are Like KBC If your luck is good then you get their no ringing otherwise they are always shown busy. I dont know what are they doing on phone continuously from hour N hour, & not replying also.
I agree with Mr. R G Sakpal.
Even I booked gas for home delivery on14.09.10 but till today 18.10.10 not deliver from same Lakshmi Service. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.
mubin

yes they are very fruad easpacily tht shekar tht maan he does a lot of black booking
tht day he told a women at our palce complait karna hai toh kar lo
moiz

they ask you to buy thm a mobile fone if you want to contact them personally and pay them extra bucks wid the cost price...disgraceful...such an attitude shouldnt be tolerated...
pliz do some needful..stop this balck booking stuff..we people have to suffer...
One person named shravan visited upon request for gas leak.
HE replaced many things which Was not at all required and made a Bill of
700 Rs. outside the price of those stuFf is hardly 100 rs.
I had To make request again for the same issue. He charged again 300 rs
1st one said rs 50 for one regulator
2Nd One saiD rs 470 for one regulator
This is Nothing but cheating


S
Shadan Tahir khan
Consumer no. 653478
[protected]
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    K
    kolli.sreeram
    Jul 13, 2010
    Resolved
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    Address: Rangareddy, Andhra Pradesh

    Demanding more money rather than on bill for new connection and second cylynder requests. They are also not issuing connections if we dont buy a stove at their store... They have made me pay 4500Rs for new single cylynder connection with stove and gave reciept for only 1350Rs, when i asked bill for rest of the ammount or warrenty for the stove there is no proper responce, they told it is all that 1350rs bill only.
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      singh hardeep
      from Chennai, Tamil Nadu
      Jul 12, 2010
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      Address: South Delhi, Delhi

      My Consumer No. is 681049 and HP Gas agency name is ANAND STORE AGENCY, PH NO 26873323 NETAJI MKT NEW DELHI-110023

      I booked gas for home delivery on 04.07.10 but till today 12.07.10 not delivered. In this connection, number of times reminded to representative of said Gas Agency....
      Aug 13, 2020
      Complaint marked as Resolved 
      Consumer No 792289, My booking No.276327 on dated 28/10/2012 still this booking is not delivered, due to your supply of Cylinder i m really frustrated. plz delivered my booking as soon as possible.
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        S
        S S DAHIYA
        from Ambala, Haryana
        Jul 10, 2010
        Resolved
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        Address: Sonipat, Haryana

        Res.Sir,
        LPG DOMESTIC PR [ REGULATOR ] NOT AVAILABLE AT " KARAN GAS SERVICE RAI " SINCE FROM ONE MONTH RESULTING ALL ARE FACING AS UNDER :[protected]
        NO. 1.COOKING PROBLEMS OF ALL FAMILIES DUE TO REGULATORS.
        2.NON DELIVERY OF NEW CONNECTIONS DUE TO REGULATORS.
        3.NON DELIVERY OF TRANSFER CASES AS AREA WISE DUE TO NON AVAILABLITY OF REGULATORS.
        ALL SUBSCRIBERS ARE FACING THE DIFFICULTIES DUE TO NON AVAILABILITY OF PR [REGULATORS] IN THIS AREA AT RAI BLOCK AT " KARAN GAS SERVICE " WHICH LAND LINE PHONE NO IS[protected].
        MOREOVER , YOU ARE REQUESTED TO SUPPLY THE LPG COOKING PR REGULATORS SOON AND AT YR EARLY STEP TO THE CITED KARAN GAS SERVICE OFFICE AT RAI [ BISWAMILES/ 20TH MILES GTK ROAD RAI ] FOR THE REMEDY .
        WITH REGARDS !
        -FROM : SARPANCH VPO BINDHROLI BLOCK RAI DT SONEPAT 131001 PHONE[protected] , EMAIL- [protected]@HOTMAIL.COM
        Aug 13, 2020
        Complaint marked as Resolved 

        HP DOMESTIC LPG GAS — NON DELIVERY OF DOMESTIC GAS

        I AM CUSTOMER OF HP GAS ( LPG DOMESTIC )MY DEALER NAME IS ANAND GAS,EVERY TIME HE BOOKS MY GAS,BUT HE DOES NOT DELIVER ME MY GAS ON TIME,EVERY MONTH HE SAYS COME TOMMOROW,DAY AFTER TOMMOROW & SO ON,ULTIMATELY I HAVE TO GO TAKE A DELIVERY
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          G
          gunjanraina
          from Kolkata, West Bengal
          Jul 10, 2010
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          Address: Uttar Pradesh

          Dear Madam/Sir,

          This is to bring to your kind notice that I am having a HP Gas Connection number 609062 in the name of Vishal Sharma. We booked the gas a month back in June 2010, till date we have given umpteen number of calls but in vague. Also, we had no problems till last month and now when it is Panwar Gas Agency it has become hell. I have never been harassed so much till all my life by a Gas Agency. It is pathetic that you give dealership to such dealers who embarrass customers. Moreover, the distribution center is 15 kms away from Vaishali, so accessibility is limited. Can you help or do I have to move to Consumer Court? I fail to understand how can a brand like HP allow to tarnish their brand image like this. Also, can you help me know how can I transfer to Indane or Bharat, they have much better services.

          Hope the action is taken and I am informed on [protected]@gmail.com. If not, I will make sure I escalate it further and get justice.

          Warm Regards, Gunjan Raina; [protected].
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            H
            harkesh negi
            from New Delhi, Delhi
            Jul 9, 2010
            Resolved
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            Address: North Delhi, Delhi

            NON DELIVERY OF GAS CYLINDER AFTER BOOKING

            DEAR SIR / MADAM

            I BOOKED GAS FOR HOME DELIVERY ON DATE 28/05/2010 BUT TILL TODAY 08/07/2010 NOT DELIVER
            I AM FACING MUCH PROB DUE TO THIS TYPE OF SERVICE PLZ EMDETLY DELIVER GAS AT MY HOME MY GAS AGENCEY NAME SAROJ GAS AGENCEY SAROJ GAS AGENCEY DO VERY VERY POOR SERVICE AND NOT PICK THE PHONE MY CONSUMER NO - 704036

            BOOKING NO 229391

            REGARDS
            HARKESH NEGI
            [protected]
            H.NO 400C GALI NO 22 UTTRAKHAND ENCLAVE BURARI
            DELHI - 110084
            Aug 13, 2020
            Complaint marked as Resolved 
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              A
              anilchithram
              from Angamali, Kerala
              Jul 3, 2010
              Resolved
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              Resolved

              Address: Ernakulam, Kerala

              One domestic gas cylinder refill was registered for consumer no - 607126 (Sai Gas - Ernakulam) under booking number 321988 on June 11, 2010. A cash memo number 21196 showing that the cylinder was delivered was recieved on 30th June, 2010 at 04:18pm vide SMS to telephone number [protected]. The refill is not recieved by the consumer till date. This seems like a case of misappropriation. Kindly look into this and take action.
              Sincderely
              C.Anil Kumar
              Consumer Number - 607126.
              Aug 13, 2020
              Complaint marked as Resolved 
              HP is not providing proper GAS refilling service to customers. In market we can easily find that, (1) Legal card holder: - GAS refilling cost 310/- delivery period 20-40 days &
              (2) Without card (Black market) GAS refilling cost 450 to 500/- delivery period same days.

              gas — GAS Refilling

              Basically I am from Cochin came to Chennai 1 year back as my job changed. I do not have any Ration card here at chennai. Now the Gas agencies are asking for a Ration Card or NOC to refill the Gas cylinder. So I approached the Civil Supplier Officer there at Cochin and he said card renewal process is going on, so that he cannot provide deletion certificate in another 2-3 months. Also in another 9-12 months I will be again plan to trasnfered, so again no piont to get ration card here at Chennai. So please adive me how I can get NOC for refilling GAS.

              H.P. Gas — Bad behaviour with costomer

              Respected Sir,
              sir i live in Dadra Nager Haveli ( Silvassa ) we are facing lots of probles about our H.P. Gas conection. sir in that office when we go for enuiry the office staf's behaviour very bad with costomer. They do not help to costmer for new conection. lots of peoples are facing this problems. please sir i hope u will help to solve thos problem.
              ur faithfully
              v.n. sharma

              HP Gas — worst behaviour

              Dear Sir,
              I am a Senior Research Fellow of Botanical Survey of India, Ministry of Environment and Forests, Govt. of India and presently need a new Gas connection for domestic use. For this purpose today I visited 'Deep Shikha Enterprises, Manorama Apatment, Nityananda Nagar, Andul Road, Shop no. 3, Howrah - 711 109' for query. But the manager refused to tell anything except the total price (Rs. 5000/-) for the new connection. I asked many times the price of oven and cylinder separately but he shouted on me in front of many other customers. Again I politely told that as a customer I have the right to know something about the product, but he replied that only after purchase I can know anything about it. He more or less forced me to get out off the shop. Many other customers are also suffering with the worst service and behavior of that Gas agency. The attitude of the manager is very bad with the customer and he thinks that he is doing a great mercy to his customer by supplying the gas.
              I hope, some action will be taken against the Manager/Agency to help the local customers of HP Gas.
              Thanking you.
              Yours faithfully,
              Avishek Bhattachatjee
              C/O Hiralal Guria,
              90 south Buxarah 1st Bye lane,
              P.O. Daneshseikh Lane,
              Howrah - 711 109.
              (mobile: [protected])
              Dear sir,
              I have HP gas connection last 5 years.
              HP gas distributor/ dealer (HP GAS FAIRDEALS, D-18, DDA MKT, EAST OF KAILASH, NEW DELHI- 65) is so much arogent, misbehave with the clients, non cooperating person. Many other customers are also suffering with the worst service and behavior of that Gas agency. The attitude of the manager is very bad with the customer and he thinks that he is doing a great mercy to his customer by supplying the gas.
              I hope, some action will be taken against the Manager/Agency to help the local customers of HP Gas.
              Thanking you.
              Yours faithfully,
              rakesh

              HP Domestic Gas — dealy refills & bad behaviour towards customer

              dear, sir / madam, plz help us from this drastic situation.my name mrs tanuja shaji the gas connection is in my mother-in-laws name, customer id is JG.5557 & agency name is JAYA GAS SERVICE. Maidanam varkala Travandrum ph[protected].we dont recevive refills at time when we contact the dealer they dont attend calls, if ever they attend they dont behave properly.they maintainn their own norms like only one cylinder can be issued in a month, refill booking should done only after five days from receiving the previous.these makes a customers life misserable.its not only my persosonal problem every customer has got the same complaint, i would like to know, is there any kind of lpg shortage bcoz its the routine answer by the dealer for why we dont receive cylinders at time
              They are not picking up the phones when we cll for booking or delivery. When we report this they sinmply sa that thay are answering all the calls that they get. A lot of subscribers from our area, i.e, Edava Panchayat in Varakala, Traivandrum. They do not muind our complaints. Pkease check to that the complaints are duly replied. Pleas e check this with your aagency in Varkala, trivanndrum, kerala
              Hoping for a better relpy
              RusilatH Hashim
              (Signed)
              I booked Cylinders on 14/10/2009.on 1716...but gas not yet received. they said cylinder is dispatched...but we have'nt recieved gas....where is cyliender then...please check.. my consumer no is 609606...Century Gas Service

              gas — Gas refill

              Now-a-days Gas refil is going to deliver hard.
              20 to 25 days are to wait for a gas cylender.
              no one is ready to solve the problem.
              Pls see the matter
              thanks

              HP Domestic Gas — Unnecessary delay in delivery through bill generated

              Purpose delay in Hp domestic gas for the homes, though after compleation of 25 days after booking and after 10 days of bill generation. worst service by Nandhani gas agency from Thiruvanmiyur

              HP Gas — GAS NOT RECEIVED

              I am having my gas coonection no. 662830 in the name of Priya Goyal, 120/7 Shastri Nagar Meerut with Mohan Gas Agency. I booked gas on 12th Sep and not received the gas till 20th Nov, as I am working lady so i went to him on 21st Nov and asked them for not supplying the gas; they told me that your boking has cancelled and when i asked them the reason for the same they didnt had any answer, i asked them to write the same styatement on my booklet then he provided me the token of gas and said that within 1 hour supply bot will deliver the gas but till today the same story repeated. In the mrning i went again, they people showed their busyness and very lighlt said "Koi Baat nahin aaj aa jayegi" but when i confirmed with my residence it is still pending. Now no one is either picking up the phone or they have their numbers on engage mode[protected], [protected])

              I am very much fed up with this , i dont have time to go again & again

              Please do something

              Priya
              [protected]

              HP Gas — gas refill

              I booked gas for home delivery on18.11.10 and voucher no. is 4821 but till today 15.12.10 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP Gas Agency. My gas agency is Bathinda Gas Service, Street No. 5, Power House Road, Bathinda. Agency Phone is[protected].
              My consumer no. is 700399, Naveen Sharma.
              House no. 28497, A/1 Street No. 12, Surkhpeer Road, S.A.S. Nager Bathinda.


              Yours faithfully,
              Naveen Sharma
              [protected]

              HP Gas — non supply of domestic gas refill

              i booked for hp dometic gas refill on April 26, 201. My distributer is Geet gas service, Plai. My consumber no.613004 and mobile no [protected]. Ido not receive regular refill forced to follow e-complet.

              HP Domestic Gas — cylinder not received

              Consumer No.613799 with sabarwal gas agency sector 47c Chandigarh HP Gas booked on11/7/2011 booking no.2788,Cylinder not delivered by agency till today
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                M
                malkumkar
                from Darwha, Maharashtra
                Jul 1, 2010
                Resolved
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                Resolved

                Address: Maharashtra

                My domestic gas regulator is found leakage.Conumer no 602831 dal date 29/7/97.Gas agency "Grah laxmi", Maharashtra, Hinganghat-442301.How to get free replacement?
                ---M. B. Karmakar.
                Mob -[protected]
                B-6 Basant Vihar
                Gimatex colony
                Hinganghat-442301
                Wardha
                Maharashtra
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  rohitrealistic
                  from Mumbai, Maharashtra
                  Jul 1, 2010
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                  Address: Ghaziabad, Uttar Pradesh

                  Dear Sir/Madam,
                  I have booked my gas cylinder by phone on 18 June and then after almost every 2nd day I kept calling to get my booking number and to know when gas will be delivered. They kept on saying that it will for sure be delivered tomorrow.
                  I am fed by by their lie, they are neither delivering gas cylinder nor telling me book number or there supervisor number, moreover when you ask for the same they are behaving in a rude manner and will ask to wait and put down your phone. It is happening continously almost every second day from the date of book. How can I know whether they have actually booked my gas or not if they are not ready to provide any help at all.

                  Please help me what to do, is there any place where I can highlight this matter so that some action can be taken against these highly irresponsible people.
                  Regards
                  Rohit Kumar Sharma
                  Cunsumer number 624341

                  H.P GAS (TANWAR GAS AGENCY) — NOT DELIVER GAS

                  Dear Sir,

                  On 28th of Dec.09 i booked my gas and they reply me within 5 days you will get the delivery. I was waiting up to 8th of Jan.09 then i call them again they booked my gas and given me a booking number 4818 and told me you will get your gas cylinder up to 11th of Jan.09. But yesterday i did not received the same and today again i call them and now they are booking my gas again and saying your booking no.5734 that means they are making me fool.
                  It is very critical to get the number because alaways i found busy and if talked to them then result is like above mentioned.

                  Please help me.
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                    R
                    raj_jaswal15
                    from Delhi, Delhi
                    Jun 29, 2010
                    Resolved
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                    Resolved

                    AS I have come to know by other sources that Tyagi gas agency has been sold to other gas agency i.e, Panwar Gas agency Ghaziabad, sector-14, there has been no intimation from HP gas to consumers that the gas agency has been sold to other dealer. which is making the things messsss. the change in agency has resulted in non issue of previous pending gas supply which is not fair, the same should be rectified. and circurlation by HP gas should be made to all his customers so that they suffer less.

                    Even after booking for last 45 day I am landing with no gas cylinder. HP gas has to look into the matter at the eraliest and do the needfull.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      R
                      RITA D'SOUZA
                      from Pune, Maharashtra
                      Jun 26, 2010
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      I booked my cylinder on 6th June by going to their office personally. Since the cylinder had not arrived I went again for reminding them on 21st June. Today on 26th June at 2.00 p.m. they have delivered the gas cylinder with new price hike RS. 348.45 paise and the date of order mentioned on the cash memo is 21st June. CAsh Memo amount is printed as 313.45 and a rubber stamp has been put separately as Rs. 348.45 This Dealer has been cheating on the clients from quite some time now. Since past 6 to 8 months, even after trying their nos. for hours, you will never get through. Booking can be done only when you go personally to their office. Surprisingly, when you visit their office, you find the phone lines idle, none of them are ringing, and we get them continously busy.

                      Why should i pay 348.45 when my booking was done on 6th June. Definitely, I want my money back. All the people of our locality are planning a signature campaign against this Dealer, M/s. Doshi Bros. (HP Gas), Wadala west, tel: 24175595, 24149678

                      Rita Somaiya
                      Consumer no.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        sham
                        from Bengaluru, Karnataka
                        Jun 24, 2010
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                        Address: Bangalore, Karnataka

                        I want to get new Gas connection for my home. When I approched nearest HP gas agency I was asked to pay Rs. 5700 that includes a new stove also. I want only gas connection without Stove because i have got a new gas stove as a gift during our new house warming ceremony. Is it mandatory to buy stove with new gas connection?? If not how to resolve this issue. i dont want to pay so much. Can anyone pls help me ???

                        Bharat Gas Agencies — New Gas Connection without Stove

                        I wanted to take a new Gas connection for my home. when I approched Bharat Gas Agency in bangalore they asked me to pay 5900. which includes Stove price also, I wanted only gas connection without stove because we have got a new stove as a gift during house warming ceremony. But the agency refused to give new gas connection without stove. Is it mandatory to buy a gas stove with gas connection? if not, how to go about it. can anyone pls help me ?? --- > Prashant
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                          J
                          josephcardoza
                          from Mumbai, Maharashtra
                          Jun 22, 2010
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra

                          Dear Sir,

                          I have recently purchased a new cooking gas connection with 2 cylinders from HP Gas in Airoli Navi mumbai.
                          Since i already have a cooktop/stove i told the HP Gas officials that i would like the new gas connection without buying the Stove. However the officials declined my request and said that they would not give me a new connection without me purchasing their stove. Since i had no choice i had to buy their gas 2 burner stove.
                          This is total blackmailing and cheating. Please suggest how do i take action on these people.

                          regards
                          Joseph
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          yes it is a genuine concern, not only HP but also BPCL forces to buy their gas stoves, gas lighter, tea powder etc. This people are in broad day-light

                          using arm twisting techniques. I'am a resident of Bhayander east and the HP cooking gas distributor here i.e "Ekvira" has very clearly denied me the

                          connection just becuase I have a BPCL connection at my old resident in Naigaon (the station after Bhayander and before Vasai) which is also owned

                          by me. Firstly, I have a very strong feeling that there is no such rule that a person cannot have multiple gas connections (atleast when it is not under

                          the same distributor's area) and second and the most shocking thing is that when I went to request for the connection, I was informed that there is no

                          certain time-frame that they can give me for getting the new HP cooking gas connection. After waiting for fifteen days without this basic neccesity I

                          got my HPCL connection to Bhayander from Naigaon (let me specify I did it witout informing BPCL) becuse I didn't wanted to transfer that

                          connection as my parents were going to stay at that place and even they would neet it.

                          Finally after about 4 weeks time I got a call from HP and was called to take the connection. The lady their Mz Shushma spoke to me very nicely and

                          proactively told me to take 2 cylinders as it was available then. She made the papers ready and I signed them. While I was signing the papers I saw a

                          gas lighter, tea powder and some more things kept on the table. As soon as I said that I only want the connection and not the other thing and the

                          gas-stove as I already had one, She took every thing back and said if I don't want to buy their stove and other things then they will need to inspect my

                          existing gas stove. I agreed to that inspection and was promised somebody will visit my place the next day, I waited for three days and no one got

                          back to me.

                          One interesting thing I want to mention is that when the lady (Sushma) was making me sign the papers she was holding some white papers below

                          the HPCL paper and not wanting me to look at them and just sign it. I got a bit suspicious and read them to know that they were taking my

                          signatures on those papers which mentioned that " The distributor has not forced me to buy the gas stove and the other things and that they were

                          optional".

                          This was CHEATING. I revolted and they punished me by creating hindrances in my way of getting the connection. After I went back to them saying

                          that their person had still not visited my place to inspect the existing stove they sent a techincian the next day. note: I had proactively informed the

                          HP distributor at that time, that I have got the Naigaon connection to Bhyander as I have kids in my house and have to cook.

                          The technician came and inspected the gas-stove and marked a comment on his report that there is a BPCL connection at my place. The next day I

                          visited the HP distributor's office and was informed that they will not give the connection as I already had one. I argued with them and the

                          distributor's wife mrs Gavand gave me good customer service gyan that they would not like to lose any customer and that if they have found a

                          connection then all I need to do is to give them an explanation. I told her very clearly that I have already informed them that I got the regulator and

                          the cylinder from Naigaon after waiting for approximately 3 weeks for the connection. Mrs Gavand told me that once I give the zerox copy of that

                          BPCL connection they will give me the new HP connection. I did as they adviced and was asked to come after 2 days from submitting the BPCL

                          connection paper's copy.

                          When I went to their office after 2 days Mz shushma denied me the HP connection saying one indian resident can have multiple houses in India but

                          not multiple cooking gas connections. She was even rude to me. I also got a letter from HP that same day which mentioned they need a explanation

                          about the existing BPCL connection at my place. I spoke with Mz kolamkar (HP manager) over the phone to know her thaughts on the distributors

                          statement. I called her Mz kolamkar (HP manager) and she requested me to call back after 2 hours after she checked the details of my case with the

                          distributor. To my shock ever Mz kolamkar (HP manager) supported the distributor what she mentioned is that it is a HPCL order according to which

                          if their technician in his visit to check a person's existing gas-stove finds an existing connection then they do not release a new connection to that

                          person(note: but if you agree to take the distributor's new gas-stove and the other things like tea etc then the distributor will not bother about

                          anything as told to me by Mz shushma i.e the distributor's employee). She Mz kolamkar (HP manager) further adviced me to transfer my BPCL

                          connection to Bhayander and then take a new connection at Naigaon from any of the cooking gas providers including HP. This statment itself

                          answers my question that "yes" one Indian resident can have multiple houses in India and multiple cooking gas connections.

                          This is "TALIBAN" stlyle o[censored]p-selling the distributors products by using HP's name and scare of not getting the connection if not agreeing to buy the

                          distributors gas-stove, tea, gas-lighter etc to the common man.
                          I am facing same problem. can HP take necessary action against dealer like things
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                            Deepak Thakur
                            from Delhi, Delhi
                            Jun 19, 2010
                            Resolved
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                            Resolved

                            Address: Maharashtra

                            Sir ,
                            i am thakur deepak from udgir in udgir service man of gas supplier giving HP gas cylinder at extra cost ie. at 330 Rs please ...
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Hi Deepak,

                            You go to following website and send your complaint directly to HPCL.

                            http://jihaan.hpcl.co.in/booking/Consumers/Default.aspx

                            You have create your login there to raise a complaint.

                            Regards,
                            Vinay
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                              S
                              SAROJ SARASWAT
                              from Bengaluru, Karnataka
                              Jun 13, 2010
                              Resolved
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                              Resolved

                              Address: Agra, Uttar Pradesh

                              i am trying to book refilling of my gas cyllinder over telephone no.[protected] of M/S SHIVA GAS SERVICE 27/62,ROYAL PLAZA,UMRAIYA GALI,PATHWARI,AGRA-282004 BUT COULD NOT SUCCEED ON THE SAME LINE WHICH WAS THE EXPERIENCE WITH THIS AGENCY .THE PHONE CALL IS NOT RESPONDED TO.
                              PLEASE BOOK NOW THROUGH THIS E-MAIL REFILL ON MY GAS CONNECTION NO. is 110327
                              SMT. SAROJ SARASWAT,
                              28,BHAGYA NAGAR,AGRA
                              MOB.NO. [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                V
                                V.K.SARASWAT
                                from Bulandshahr, Uttar Pradesh
                                Jun 13, 2010
                                Resolved
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                                Resolved

                                Address: Agra, Uttar Pradesh

                                i am trying to book refilling of my gas cyllinder over telephone no.[protected] of M/S SHIVA GAS SERVICE 27/62,ROYAL PLAZA,UMRAIYA GALI,PATHWARI,AGRA-282004 BUT COULD NOT SUCCEED ON THE SAME LINE WHICH WAS THE EXPERIENCE WITH THIS AGENCY .THE PHONE CALL IS NOT RESPONDED TO.
                                PLEASE BOOK NOW THROUGH THIS E-MAIL REFILL ON MY GAS CONNECTION NO. 110326.
                                V.K.SARASWAT,
                                28,BHAGYA NAGAR,AGRA
                                MOB.NO. [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Hindustan Petroleum Gas — NON attendance by the Distribution agency in Gas booking

                                We are the consumers of HP Gas under consumer No's 603389 and 603390 getting Distribution Supplies from ASHA GAS shiv nagar paloura jammu but it is usually a headache to book a gas on phone as the attendent never attends the phone and the supplies gets delayed abnormally putting the consumer to a great trouble and in convenience.

                                Will the company look into the complaint,
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                                  P
                                  Pradeep R Jani
                                  from Pune, Maharashtra
                                  Jun 8, 2010
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  Double Swip of IDBI debit card for single Petrol Filling
                                  Dear Sir,
                                  on 24th May 2010 at about 12:00 noon I purchased Petrol amount of Rs. 700/- from Hindustan Petroleum Companies Retail Outlet on Mumbai - Pune Express Way.
                                  I handed over my Debit Card to Pump operator for swiping For Rs.700/-

                                  When I checked my IDBI Statement on 29th May 2010, it came to my notice that he had swipe my card for Rs.700/- twice and Rs. 1400/- credited to my IDBI bank account.

                                  Kindly help me to get back access amount of Rs.700/- which swiped twice from my Debit Card and penalise them so they will not dare to do such fraud again.

                                  Kindly also provide HP authorities phone nos. and contact person so I can also followup for the same.

                                  As I am residing at PUNE I can not visit again the Petrol Pump for getting refund Rs 700/- I will have to expend at least Rs1000/- to go back to the Retail Outlet of Hindustan Petroleum.

                                  He took my signature only on ONE ICICI banks gateway slip on which Rs.700/- was printed and payment slips details are as under:-
                                  Date:24/05/10
                                  Time: 12:11:25
                                  MID: 20140878
                                  TID: 17098464
                                  Batch: 000077
                                  INV: 002131
                                  Sale
                                  xxxx xxxx xxxx 6611 SWIPE
                                  CARD TYPE: MASTERCARD
                                  EXP DATE: 10/13
                                  APPR CODE: 828693
                                  RREF NUM:[protected]
                                  AMT: Rs. 700.00

                                  Above extracts are from Customer Copy
                                  Pradeep Rasiklal Jani
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  hindustan petroleum corp. ltd. — normal petrol not available

                                  normal petrol not available at udhay filling station, jobner and comlaint book not given to me by the dealer.

                                  suresh kumar
                                  email id - [protected]@ yahoo.com

                                  Hindustan Petroleum — Debit Card Purchase Rule

                                  This is to inform you that some of the petrol pump in Bharuch & Ankleswar having rule of minimum Puchase of petrol ie Minimum puchase should be Rs.150 through debit card.
                                  Today I asked F.A.Amin petrol pump at Station Bharuch to fill my tank with Rs. 100, but they refused, told me your minimum puchase should be Rs. 150.
                                  Plz let me know whether there was such rule approved by Co or not

                                  Hindustan Petroleum Company Mumbai — Double Swip of IDBI debit card for single Petrol Filling

                                  Dear Sir,
                                  on 24th May 2010 at about 12:00 noon I purchased Petrol amount of Rs. 700/- from Hindustan Petroleum Companies Retail Outlet.
                                  I handed over my Debit Card to Pump operator for swiping For Rs.700/-

                                  When I checked my IDBI Statement on 29th May 2010, it came to my notice that he had swipe my card for Rs.700/- twice and Rs. 1400/- credited to my IDBI bank account.

                                  Kindly help me to get back access amount of Rs.700/- which fraudulantly swiped from my Debit Card and penalise them so they will not dare to do such fraud again.

                                  Kindly also provide HP authorities phone nos. and contact person so I can also followup for the same.

                                  As I am residing at PUNE I can not visit again the Petrol Pump for getting refund Rs 700/- I will have to expend at least Rs1000/- to go back to the Retail Outlet of Hindustan Petroleum.

                                  He took my signature only on ONE ICICI banks gateway slip on which Rs.700/- was printed and payment slips details are as under:-
                                  Date:24/05/10
                                  Time: 12:11:25
                                  MID: 20140878
                                  TID: 17098464
                                  Batch: 000077
                                  INV: 002131
                                  Sale
                                  xxxx xxxx xxxx 6611 SWIPE
                                  CARD TYPE: MASTERCARD
                                  EXP DATE: 10/13
                                  APPR CODE: 828693
                                  RREF NUM:[protected]
                                  AMT: Rs. 700.00

                                  Above extracts are from Customer Copy
                                  Pradeep Rasiklal Jani
                                  [protected]
                                  I think your aim is to get back your money Rs.700. You can and you will. Mistakes/errors are part of life. As per you your card has been swiped 2 times for Rs. 700. This can be found out from the settlement statement from the EDC m/c you have swiped which is available only with the petrolpump dealer. You have to visit them to confirm whether the card has been swiped 2 times or not. Many a times my experience is bankers deduct money multiple times even for a single swipe. If the dealer has swiped yr card for 2 times you get your Rs.700 immediately from him. In case, there is only one swipe as per dealer's settlement statement for that particular day then you need to contact your banker (card issuer) for yr Rs.700. Complaints are normally irritant to any one who hears including you. Using words like frauds, cheating... if you cannot use good words no problem; at least do not use bad words. Consumers like you can pressurise the govt to limit the working hours of petrol pump. Why should all the city petrol pumps need to work for 24hrs to cheat!!! people like you when all the essential commodities like kerosene/lpg, rice/wheat, vegetables are not available for 24hrs. You/We consumers respect the services which are available only for 8 hrs in a day.
                                  I think your aim is to get back your money Rs.700. You can and you will. Mistakes/errors are part of life. As per you your card has been swiped 2 times for Rs. 700. This can be found out from the settlement statement from the EDC m/c you have swiped which is available only with the petrolpump dealer. You have to visit them to confirm whether the card has been swiped 2 times or not. Many a times my experience is bankers deduct money multiple times even for a single swipe. If mistakes are done by educated/organised sector staff that is called errors. In the case of less educated/uneducated they are called mistakes/blunders/fraud/cheating...and what not? If the dealer has swiped yr card for 2 times you get your Rs.700 immediately from him. In case, there is only one swipe as per dealer's settlement statement for that particular day then you need to contact your banker (card issuer) for yr Rs.700. Complaints are normally irritant to any one who hears including you. Using words like frauds, cheating... if you cannot use good words no problem; at least do not use bad words. Consumers like you can pressurise the govt to limit the working hours of petrol pump. Why should all the city petrol pumps need to work for 24hrs to cheat!!! people like you when all the essential commodities like kerosene/lpg, rice/wheat, vegetable, medicine sellers are unable to cheat for 24hrs. You/We consumers respect the services which are available only for 8 hrs or less in a day. You have to contact the petrol pump dealer personally to get back your money and please find out mistake is from bank side or the petrol pump. You will get money back. Don't worry.

                                  Hindustan Petroleum Retail Outlet — Cheating by operators

                                  Dear Sir,

                                  This is a complaint against HP dealer at Bhandup in the name of Mangatram & Sons.
                                  On 4/4/2011 at around 10.30 pm I went to the dealer to purchase petrol. Cash memo no. 1492 was issued to me for Rs.1000. Operators cheated me by doing following acts:
                                  1. They unnecessarily asked me to take my car ahead of the fuel pump where by I could not see the meter reading.

                                  2. Then one operator was filling the petrol other asked me to pay along.

                                  3. When I gave the credit card do divert my attention from the reading they compelled me to write car no. etc. on the merchant pay slip along with my signature.

                                  4. Mean time without giving me chance to confirm, other operator removed the reading and start filling for other customer.

                                  5. When asked about why he did he do so, answer was "sorry"

                                  Sir, you are requested to take this as an official request and requested to revert after inquiring in the matter.

                                  Regards,
                                  BHAVIN PANDYA
                                  [protected]
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                                    M
                                    mabiya420
                                    from Bengaluru, Karnataka
                                    Jun 7, 2010
                                    Resolved
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                                    Resolved

                                    Address: Bagalkot, Karnataka

                                    It seems to gas mafia, means every gas distribution agency allotted by the central goverment are selling the gas cylender at their own rate and without any hisitation to open public as well to the gas running vehicle at more than the rate what the stupulated rates are mentioned behind their borads.
                                    Now I had book for new connection in the month of November 2007, with a registation number 376. More over I had requested to sanction me the gas connection but illegally the HP dealer at bagalkot M/s. Poonam Gas Centre bagalkot has demanded openly Rs. 5500/- but the actual rate of connection as per the govefment rate is only Rs. 1800. What is the ligality behind such illigal hike in the prices and are they going to run gas mafia along with the manager of the region of HP Gas corporation who is living at Gulbarga. Now they openly demanding the amount from the intending consumers and the district administation is also not taking any steps rather than intimation. The Food DC also perhaps involved in this scam, so becuase he also not taking any lawful steps towards the Gas agency. It is running every where but a serious check is require. Immidiate action towards such agency should be initiated for the unlawful grabing of money from the open public. After all I want to know the impact of my complaint and who will wake up for punishing the contender of this serious offence .
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      1
                                      14jagdeep
                                      from Delhi, Delhi
                                      Jun 5, 2010
                                      Resolved
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                                      Resolved

                                      sell my cylinder in BLACK

                                      DEAR SIR,

                                      I HAVE A HP GAS CYLINDER(AGENCY SHIV TEJ ENTERPRISE GEETA COLONY DELHI 110031) IN THE NAME OF SURJEET KAUR SANDHU R/O 9/1634 GANDHI NAGAR DELHI 110031 MY CONSUMER ID CODE IS 620952. I BOOKED MY CYLINDER ON 7 APRIL AND AGAIN REMINDER CALL ON 23 MAY. BUT STILL I NOT GOT MY REFILL CYLINDER. WHEN I WENT TO AGENCY(SHIV TEJ ENTERPRISES) THEY SAID WE ALLREADY DELEVER IN YOUR ADRESS BUT NOTHING HAD COME. AND I WAS SURPRISE...
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                                      teeta05
                                      from Kolkata, West Bengal
                                      Jun 4, 2010
                                      Resolved
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                                      Resolved

                                      Address: Ghaziabad, Uttar Pradesh

                                      Dear sir, I am pained to inform you that tyagi gas agency,nandgram,ghaziabad is not responding to phone calls for the last seven days.I have booked cylinder on[protected] but neither cylinder has been delivered nor phone calls are being attended to.Everytime I dial the two numbers([protected],[protected]) dialled no. is busy message comes and if luckily the no.is tuned,the bell rings continuously and ultimately no answer message comes. Moreover,the staff is arrogant and one of their delivery boy Satbir has misbehaved with me when last time at the time of delivery,I asked him to change the cylinder,he refused and challenged me to try anything possible he will not change the cylinder. I have only one cylinder and am at a loss to know what to do.Please do the needful at the earliest and also I request you to cancel the licence of Tyagi gas service immediately. R.K.Parashar,Consumer No.614867
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Tyagi Gas Agency - Nandgram - Gzb — Agency closed without information

                                      Dated : 23rd May, 2010

                                      Dear Sirs,

                                      I would like to take an opportunity to raise a complaint in the form of humble request through this forum.
                                      We were informed that " Tyagi Gas Agency" - Nand Gram - Ghzb UP has been closed for over a week.
                                      This was known to us when we tried to do the online booking & in respond nothing came. After lot of efforts we personally went to his out-let at Vaishalli and it was locked.

                                      As a normal customer we had trust on this Agency over the period, but his closure has put us and also other customers in pain & agony.

                                      I would like to ask the authority is there any back-up plan or solution or any other Agency to which hand over has been done. We dont have cooking gas 7 have already consumed 2 cylinders. So I request the concerned to provide suport & help before I may have to approach the "black market" for re-fill to survive which i am against.

                                      Your feedback with reasonal solution will be appreciated.

                                      thanks,

                                      Deepak Kaul
                                      Consumer # 619777

                                      email : [protected]@gmail.com
                                      # +91 [protected]
                                      I am completely agree to Mr. Parashar
                                      Tyagi gas agency, nandgram, ghaziabad is very irresponsible and rude in their behaviour like they are doing some favour for booking gas.
                                      I am facing exactly the same problem. I am dialing nos [protected], [protected] to book gas cylinder but no every time (no. is busy) and when we it rings no body picks up and again if we try it is busy.

                                      What the hell is this gas agency. If they are unable to provide gas why have they opened their shop.

                                      Can anybody tell me now what should I do to book the gas cylinder as I am also having one genuine gas cylinder at my home.

                                      email. [protected]@yahoo.co.in
                                      Dear sir,

                                      My self Mr. Ved Prakesh

                                      I want to inform you that my gas connetion no and all documents related gas booking etc. is miss placed by mistake in 2004 and i also forget my gas conntion booking no.

                                      So please help me for inform my connetion no. as well as possible.

                                      Address: Ved Prakesh
                                      C-885, Nand Gram, Ghaziabad-201001

                                      email:- [protected]@yahoo.com
                                      I am living in Indirapuram ghaziabad.
                                      I am not getting any responce from the Tyagi Gas agencies on this no. 2870333 and 2871150 since last 7 days, my consumer no is : 620141

                                      Please help to reach them any how.

                                      Best regards

                                      Shyam Joshi
                                      [protected]
                                      Attention :
                                      Here goes the Solution to the long awaited problem of "Tyagi Gas Agency" !

                                      All the consumers need to contact the below for re-fill, booking of gas & queries.
                                      Please note that all consumer data-base has been transferred to the new agency & there is no action to be taken by anyone.

                                      Panwar Gas Agency - Ghzb
                                      [protected] / 2895825 / 2822801

                                      Hope consumers like us will have some relief with this solution...cheers
                                      I reside in Indirapuram Ghaziabad .I have been trying to book a gas from Tyagi Gas Agencies for the last couple of days .Its either busy or no one picks the call when it rings .I have tried 2870333/ 2871150 / [protected].My consumer No is 622425.
                                      I need to book my Gas urgently .It would also be nice if they started on line booking services.
                                      Please do the needful .
                                      Thanking you
                                      Subroto Mitra
                                      [protected]
                                      I am not sure what is happening and why they are keep on changing the address of gas agency. I am trying all possible number which I have but not sure what number they are using currently.

                                      Can you please let me know the new contact number in terms of immediate help!

                                      Thanks
                                      Nitin Dhasmana
                                      I am residing in Gaur Green City, Vaibhav Khand, Indirapuram Ghaziabad .I have been trying to book a gas from Tyagi Gas Agencies for the last couple of days .Its either busy or no one picks the call when it rings .I have tried 2870333/ 2871150 / [protected].My consumer No is 622463.
                                      I need to book my Gas urgently .It would also be nice if they start on line booking services.
                                      Can any body give me the contact number of Sales Officer of HP Gas looking after Ghaziabad area.
                                      Please do the needful .
                                      Thanking you
                                      Mohit Mathur
                                      [protected]
                                      hi! all. I was also facing the same problem for the last seven days and today I was checking all your complaints and then realised that there is something worng with the agency. I contacted the delhi regional office of HP who informed me that Tyagi has been suspended. However, Panwar Gas Agency of Rajnagar has been nominated in his place who will give us delivery of gas.

                                      By the way, the sales officer in our area is Mr. Nitin Shrivastav whose telephone number is [protected].

                                      The phone number of Panwar Gas AGency is[protected]/2828575/[protected]. U can send them a SMS in the morning and the gas will be delivered in 3 days. I[censored] want to call them, call them in the afternoon.

                                      Good luck to you all.


                                      Mohan
                                      [protected]
                                      Before 11 Month I have brought A connection of HP Gas at Delhi. But now I am lived at Sahibabad Shalimar Garden Ext-I. Please tell me how can i change my address of connection.

                                      Thanking You
                                      Harshita Parashar
                                      [protected]


                                      mail: [protected]@gmail.com
                                      I was trying the phone Panwar Gas AGency is[protected] and [protected] to book gas from last 7days, could not get response from above contact numbers.

                                      This page help me to book after dialing 2828575 as mentioned by Parashar jee, Thank you very much

                                      Thanks and Regards
                                      Rabindra Jena
                                      Panwar Gas AGency is[protected]/2828575/[protected].


                                      Regards
                                      Vikash
                                      Dear Sir,

                                      Connection No. 616243


                                      I HAVE BOOKED A CYLINDER ON 3RD OCTOBER, 2010, FROM PANWAR GAS AGENCY TO BE DELIVERED AT MAHAGUN MOSAIC PHASE-I, SECTOR-4 VAISHALI, GHAZIABAD, BUT TILL DATE IT HAS NOT BEEN RECEIVED AND FROM LAST 4-5 DAYS, I AM DIALING 3 NOS.[protected], 2825032, 2825032) AND THEY ALL ARE HAVING SAME RESPONSE "THIS NO. IS BUSY PLEASE DIAL AFTER SOME TIME", I DONT KNOW WHAT SERVICES THEY ARE PROVIDING, PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL.

                                      THANKS AND REGARDS

                                      SHALINI RAIZADA
                                      [protected]
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