Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

We had moved from Ecity to tin factory, we had been to transfer the connection, we were running out of fuel for 10 days, usually it takes 3 days to deliver the cylinder but despite of 10 days of booking whenever we were trying to make an enquiry we were receiving the response from he delivery boy as they don't know whey they are going to deliver the filled cylinder

i have booked for refilling of gas through phone on 21.11.08 and booking no. was given 49. While enquired the position to Tap Trisha[protected]they confirmed that it was booked on 26.11.08.
Till now i have not recd. the gas.
Today when again enquired the position suddenly asked to meet their office with Rs. 40. Cash. Also asked for gurantee card for pipies-which has been supplied by them only.

Kindly expedite the same on pririty so that gas is delivered.Payments if any will be made during delivery of gas.
Your kind co-operation and a line confirmation in the above matter will be highly appreciated.

regards.

K.C.BANIK

I HAVE BOOKED FOR REFILLING OF GAS DIRECT FROM THERE OFFICE IN 16-10-08.CONSUMER NO-608770.TODAY I TRIED TO GET MY CYLENDER REFILL, NOW THEY TOLD ME THAT YOUR BILL ALREADY WRITTEN IN 20-10-08, WITHOUT MY KNOWLEDGE, NOW YOUR BOOKING IS CANCED, IN THE SAME TIME THEY SUPPLYING THE SAME CYLENDER IN HOTTELS AND OTHERS.I REQUEST YOU KINDLY TAKE MY COMPLIENT SEROIUSLY TO GET MY CYLENDER REFILL AS EARLY AS POSSIBILE.
MADORNA GAS AGENCIES
KANHANGAD, KASARAGOD(DIST)
KERALA
THE ABOVE MENTIONED GAS AGENCIES MAKING PROBLEMS TO THERE DELIVERY EVERY TIME TO US
SINCIERLY
MOLLYKUTTY ABRAHAM

Dear Sir,

this is venkateswararao, from vijayawada, i need one gas conection.

pls provide detail's.

regards,
venkateswararao,
[protected],
vijayawada

I AM NOT GET GAS DELIVERY ON DATE BECOSE RETALER NOT PIKAP CUSTMER
Please solve my problem

Dear sir i Need work plz discuss kamal singh shekhawat
[protected]

the distributor of hp gas whose distributer no. is 627570 (jeph gas service ) is failing to deliver hte refil on time. i am from rajgarh(Rajasthan) consumer no. 2249(vishnu dutt gupta) has not got the delivery for 30 days. I personally went to the distributer. but he didn't give any solution for that. He said to come after 2-3 days. the distributer never deliver the refil to home . please make a not on this complain.

the distributor of hp gas whose distributer no. is 6007760 (Jaihind agenices) is failing to deliver hte refil on time. i am from 16, Khanna mohalla bareilly (U.P.)243001
Consumer no. 611342(V.K.Nayer) has not got the delivery for 30 days. I personally went to the distributer. but he didn't give any solution for that. He said to come after 2-3 days. the distributer never deliver the refil to home . please make a note my complain & do some action immidiately

the distributor of hp gas whose distributer no. is 607760 (Jaihind agenices) is failing to deliver hte refil on time. i am from 16, Khanna mohalla bareilly (U.P.)243001
Consumer no. 611342(V.K.Nayer) has not got the delivery for 30 days. I personally went to the distributer. but he didn't give any solution for that. He said to come after 2-3 days. the distributer never deliver the refil to home . please make a note my complain & do some action immidiately

sir,
my connection details, consumer number-615049, my name attar singh, add-H-N-176, ambedkar nagar, near bypass road ghaziabad, my distributor name m/s sen gas service, pandav nagar ghaziabad,
this distributors not good service and very bad behavior for customer.he always delay cylender,
i request you please action for my distributor.



thank you

03/07/10


SUB : Gas regulator leakage.


To,
The Manager,
Grah Laxmi,
Hinganghat-442301
Wardha, Maharashtra.


Dear Sir,
My domestic gas regulator is found leakage. My gas connection consumer number is 602831.
I am getting good service from you since 29/07/1997. Previously I Deposited my new gas regulator at
Kolhapur and the connection was transferred to you. But at the time of delivery, you have given me old
regulator as at that time new was not available. This may be recorded with you also. So please arrange
to replace the regulator as early as possible.
Thanks.



Yours Faithfully,


M. B. Karmakar.
Qr. No B-6 Basant Vihar,
Gimatex colony,
Hinganghat,
Wardha,
Maharashtra,
442301
Ph :[protected]

N.B. Old regulator handing over.

~~ Above letter I gave to this shop but he has taken Rs.150/- for replacing the regulator and not given any pakka receipt, only he has given me one kachcha receipt on 3/7/10 and said the pakka receipt will be given after 1 month from HP gas. I want to know that wheater it is correct.
M. B. Karmakar.
[protected]@rediffmail.com

Dear Sir / Madam,

I have booked new connection dated 27th. January, 2014 my Regn No. is [protected].
I m booking new connection in NFL EMP MP Coop SOC, NFL Township, Panipat (Haryana).

I request you Kindly help me without GAS connection i m facing lot of problem.

Hope you are help me.

Thanks & Regards,

Jagjivan,
[protected].

This is in regards to my Gas Connection (Consumer No. 807782) services are provided by west delhi Gas agency[protected]. After 02 Days waiting time we have yet not received our gas cylinder i have recieved one message that your gas connection is delivered. please provide me proper guidline.& do the needful ASAP.
Gangaram

lpg gas(HP) — DELIVERY IS NOT GIVEN ON TIME

DEALER:MEWAR JAWA GAS SERVICE, AYAD ROAD, PRATAP NAGAR, UDAIPUR(RAJ)
CONSUMER NO:510660
DEAR SIR,
REGARDING THE SUBJECT THE DEALER BOOK THE GAS AFTER 21 DAYS OF PREVIOUS DELIVERY AND THEN DELIVERY GIVES AFTER 15 DAYS FROM BOOKING PLEASE TAKE ACTION AGAINST DEALER

Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat

Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat


Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat


Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat


Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat

Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat


Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat


Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat


Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat


Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat

Dear Sir

Subject- Phone always Engaged and late Delivery.

My Consumer No. 605610 and H.P. Gas agency name is PILIBHIT GAS SERVIVE .

I booked gas for home delivery on date 15 December 2010 but till Today 20 January 2011. not Delivered.
in this Connection No. of timer reminded to represntat

MOHD. SIRAJ ANSARI
H.NO. 160
MOH. DURGA PARSAD
PILIBHIT
MOBILE NO. [protected]

NOT DELEVIRY
Sir,
I am a consumer of HP GAS in I.P. COLLEGE CIVIL LINES DELHI, My consumer No. is 690341, our Area Dealer is M.R SONS GAS AGENCY, KASHMIRI GATE, DELHI. (delivery boy name (AARUN) I have booked gas on 16/5/2011, till today they have not delivered gas to me. When I ask them, they always told me that u book your YOUR REQUEST FOR REFFILING & IT WILL SEND TO YOU BY TOMMROOW . This is happining again and again since last 30 days. I have called on Daily Basis but they are not taking any action.

I am Sales & Marketing personso i did not have time to visit at GAS Dealer Office again & Again. In Other hand my Spouse & children facing Problem because maximum time i am on Sales Tour.

LPG Gas is life line for our survival bacause all foods will prepare with the use of Stove and Gas. They are not understanding the GAS Problem. My chiled is not well they also facing probled due to unavaibility of GAS.

I am Requesting to you kindly assit me and suggest for better option.Sir, please take some remedial action at your end urgently.

Thanks & Regards,

Best Regards,
RAJU YADAV
ROOM .NO. 12 I.P COLLEGE DELHI 110054

The telephone number[protected] provided by the LPG Gas Distributor (Paul Distributor, Bedon Street, Kolkata - 700006)for the booking of refill of HP Gas remains busy all the time. Trying to book the refill for last 7 days, even tried to book refill at midnight.
Paul Disributors Number[protected] is also not working for last 7 days.
Therefore, booking of the Refill has become a tedious and time-consuming task.
Please arrange to provide the customer with the facility of booking the Refill of HP Gas through internet / more telephone numbers /SMS for easy booking.
Sincerely,
Supriyo Gupta
41/B, Girish Park North
Kolkata - 700006
Consumer No. 605296.

Copy of my Email to parnam gas chandigarh is pasted below:-
" Dear sir,
Lord's choicest blessings be upon you.Have been trying to book gas since 01 Jan on the following phones:-
[protected],[protected].
But got no response.Today tried Mr Maini's mobile([protected]) also, but there again no reply.We are without gas.Kindly do the needful today itself.
With profound regards, Maj Gen M S Kandal, #238 Sector 35 A"
My consumer No-709962 .

Dear sir,
I have HP gas connection last from 5 years.
HP gas distributor/ dealer (HP GAS FAIRDEAL, D-18, DDA MARKET, EAST OF KAILAS, NEW DELHI -65) is so much arogent, misbehave with the clients, non cooperating person.

please take some action as early as possible.


thanks & regards

rakes

My Connection No. is :648205 on the Name of Ramesh Singh and the agency name is M/s Ganga Enterprises, H-43, Navneen Shahdara. We have not recieved the gas from 2012009 booking no -10635 as your agency's phone no. is always Engage or they dont lift up the phone.Bcz i m in job so i cant go their office in working days Being so big company and we have trusted you and we are getting these type of services ... least expected...
Please take necessary action immidiately
thankx
Navdeep Vimal
m. no.- [protected]

My Connection No. is :638699 on the Name of virendra kumar and the agency name is M/s Ganga Enterprises, H-43, Navneen Shahdara.there are not available accurate no.for booking of gas, in a slip, available about 4 no. but at the time of booking, one no. don't picked.and also 24 hrs. hp gas helpline not recover...please tell me accurate no. thankyou...

Dear sir,

My mother hold a double cylinders in her name. See wished to transfer the cylinders to my name. This inform me about the process in aforesaid transfer. Kindly inform my email id.

please tell me about dealer address and phone number for HP delivary in Udaipur, fatepur area. can call me at [protected]

Sir,


Iam a consumer of HPgas( No.602653) under the dealership of Gayatri gas agency chelannur (dealer code-512460) . I had applied for the gas in 2006 November and I got the connection on[protected].I want to apply for additional cylinder, I had contacted the dealer ,but they replied that the application for additional cylinder is closed and come on next month. Here for refilling they take more than 30 days.We areGovt. employees and is very difficult to prepare food without Gas. So we are suffering more especially in the morning.I think the additional cylinder can solve our problem of waiting one month for refilling.So I would like to enquire you that Is there online booking for additional cylinder because Iam not impressed with the reply of dealer. Like me most of the consumers are here and there are a lot of complaints.Plese sent me effective reply .

yours fathfully
sanil

i just want to know is it right that verification is going on at UDHAMPUR (Jammu & Kashmir) or not, is everybody has to do that, or only some peoples.
and if everybody has to do that then what documents had to submit, and what is last date of verification.
Please get back to me .
Thanks
Ashwani Raina
91-[protected]

Respected sir,
I've booking a cyclinder near about six months ago at Cuttack Chandi gas, Cuttack, my booking no. 286105, but I've not received the cyclinder yet. Kindly inform me what's the status. my Email id is [protected]@rediff.com

I am planning to shift my residential address from Acharya Vihar to Chakeiciani in Bhubaneswar. Presently I am having the gas connectivity thru M/s Rajdhani Gas Agency, Nayapalli. The gas services in the new area I am planning to move is covered by M/s Swasti Gas Agency, Gajapati Nagar, Near Sainik School. In this case should I surrender the cylinder and regulator to Rajdhani gas agency and then make a transfer of the connection to M/s Swasti Gas Agency or without surredering the appliances only transfer thru paper is sufficient as the shifting of location is within the same city. If without surrendering the appliances, if the transfer of connection from one agency to another is possible then it will be easy for us to just visit the agencies only with papers. Please give your suggestion whether or not we should surrender the appliances e.g. cylinder and regulator thru mail to [protected]@hotmail.com or over phone to [protected].
Thanks and regards,
Susanta Kumar Pradhan

dear sir
Kindly let me Know about the subsidy full details my name is jayakumar my consumer no is 616032
my mobile no[protected] and my email id jaya.[protected]@yahoo.com

Hello sir,

My father A.Nagesh was having a cylinder with his name in mandya.whether now also it exist or not please let me know.Now he is not taking the cylinder from past 10 years.I am providing his consumer no:4797.so please reply me to my email id.please inform me as early as possible.

My Name is Shruthi N
Email id:shruthigeetha.[protected]@gmail.com

Dear Sir,

I have one dbc connection on my name and i wish to transfer this connection to other, shall i do this, if yes how it will be done. You know dealers they don, t entertain such enquiry if they will entertain then they will ask for money instead.


My mail id - [protected]@yahoo.com

Dear sir,
My father had HP gas connection, from last 15 years last 4year back he expried now we like change that connection to my mom's name. For this the gas dealer asking the 'vamsharuksham' of my family. Is it necessary or whar is the right processere for change the name. kindly guide me sir.

Dear sir,
My name is Avinash kumar s/o SH.Ashok kumar add.399/4, old bassi road morinda( ropar)
i have hp new gas connection no.632078 in 3/6/2013 .i have 6 cellender in under subsidy refiledl
but sir 18/1/2014. 7th cellender i have payed Rs. 1302 .Why
even 9 cellener in subsidy. Why. Delar recieving extra payment in 7th cellender.
And he say no subcidy 7th cllender.
pls check my problem
I have very -very thanfull to you sir

From:-avinash kumars/o Sh.ashok kumar 399/4 old bassi road morinda ropar
Mobile no.[protected], [protected]
Email-id:[protected]@gmail.com

My Name is Gopalakrishnan
F/403, Shree Amit CHS - Nalasopara (W) Mobile: +91 [protected]
HP GAS Consumer # 643054

I had booked my refill booking on 28/7/2011 ref # 112124
Till date the home Delivery not received, this the problem i am facing with last 3 months, they have 3 land line numbers but all the numbers is condinusly Engage & if connet the line the no response, even i had complait this matter with HP gas complaint system but ther is any response.

Distributer : Chirag Gas Services
Opp: Rly Station - Nalasopara (W)

Dear Sir,

i would like to my gas connetion transfer to Jaipur Vashili Nagar so we have there your service of any distuboter / agency in jaipur ajmar road vaishali nagar jaipur so please give me address or telephone in or email address in gas agency.


Thanks & Regards,

Vijay D.Barve

Dear Sir,

i would like to my gas connetion transfer to Jaipur Vashili Nagar so we have there your service of any distuboter / agency in jaipur ajmar road vaishali nagar jaipur so please give me address or telephone in or email address in gas agency.


Thanks & Regards,

Vijay D.Barve

I AM HOLDING SBI CREDIT CARD NO.: [protected]. AGAINST AUG-08 BILL STATEMENT I MAKE A PAYMENT OF RS. 1165/- VIDE CHEQUE NO: 016417 / 07.09.2008 OF STATE BANK OF HYDERABAD, HITECH BRANCH, HYDERABAD. THE SAME HAS BEEN DEBITED IN MY SB ACCOUNT BUT NOT CREDITED IN SBI CREDIT CARD STATEMENT. I LODGED A COMPLAINT REF. NO.:[protected] DT. 20.09.2008 WITH SBI CREDIT CARD DEPARTMENT. BUT TILL NOW THEY HAVE NOT RECTIFIED THE SAME AND CHAREING NOT PAYMENT & AMOUNT DUE CHARGES. THE SAME I BROUGHT TO SBI CREDIT CARD DEPARTMENT NOTICE ALSO MANY TIME BUT NO ACTION NOT BEEN TAKEN TILL TODAY I.E. 19.MAR.2009.

PLS LOOK IN TO THIS MATTER.

LAST FOUR DAYS I AM TRYING TO BOOK A REFILL GAS CYLINDER OF HP ON LINE BOOKING ON 1716, BUT I FAILED TO DO SO AS THE LINE 1716 IS OUT OF ORDER, NOW WHAT I SHOULD DO?

My consumer No: 623122. I need for for refil and booking thru net. Kindly arrange to supply the same at the earliest.

P.Ramachandra Murthy,

Flat No: 105, Gayathri Residency, R.R.Nagar, Old Bowenpally, Secunderabad -500011. Kindly acknowledge sthe mail and let me know the booking number and time required for delivery.

Respected sir/ madam
so many days passed me booking my hp gas consumer no. but operator says your consumer no. is under processing and line cuts but today i had booked my hp gas consumer no please deliver it as fast as u can.
I will be thankful to u. (CONSUMER NO:- 631174, 649588, 654545) IF POSSIBLE THAN DELIVER IT TODAY BCOZ THE GAS IS GOING TO BE FINISHED.

I RECEIVED LAST REFILL CYLINDER ON 5TH DECEMBER, 2011. SO I AHVE BEEN TRYING FOR FURTHER REFILL BOOKING, BUT THE BOOKING NIETHER ACCEPTED NOR ANY ALLOCATION OF BOOKING NUMBER. MY CONSUMER NO. 695741.

I have to buy a new gas connection, I m working in Jalandhar Punjab, I have confirm from PAUL GAS, Near BOP Jalandhar. He convey me that there is requirement of Rasan Card for new gas connection.

I need suggestion from your side. that i m leaving on rend in jalandhar from last 3 month with my family . I m doing private job in Delhi and based in jalalndhar for automation project and i m not having any gas connection, I have to purchase new connection
1. Pan card
2. Driving license o[censored]ttarakhand state.
3. Rent agreement of Punjab Govt.
4. Letter head from Company that i m leaving on rent.

Kindly suggest can i purchase new gas connection and when ? what are the formalities.?

HP — Service is poor in Transfer of LPG

Dear Sir,
I am in a privet job in construction industries and I used to have been transfered after two /three years years.Now I have been transfered from Ludhiana( Punjab) To Palvoncha (A.P), I took transfer voucher for my LPG gas connection and contacted local gas agency to give the gas connection.But I am frustated to listen his reply. He told that no gas cylinder stock is with him and it will take 2-3 month to give my connectin.He is even not receiving my T.V for processing the same.
My question is as follows
1.Can any body continue with his normal routeen without any gas connection/coking the food
2. Is there human face regarding above problem of Gas Marketig companeies.
3.Guide me the procedure so that I can get my connection as soon as possible.

Regards,

B. K Sharma
Mobile No.- [protected].

This comment is Dedicated to All Seniors of Hindustan Petrolium who is
looking after Home LPG,

Is there any body who can give me a esclation Chart of Hindustan Petrolium (LPG) with Name, Mobile No & Email ids?

Dear Sir,

I am a frusterated consumer of Hindustan Petrolium, My complaint Ref
No is 09011177 dated[protected]. Internet Booking No. 65661 dated
[protected], But summery is it is not deliver yet. After complaining
mr. Dilip and Mr prakash Both use to reply consumer to confirm
delivery. Even either they would have wrong information or they are
working like a Swarna Enterprises Agent.
Sir, Swarna Enterprises use to check cylinder number, mention in Blue
book and At the time of Delivery they require same empty cilynder, Now
Distributor is saying that We canot deliver LPG, Do whatever you want.
Details are following,

Dear Mr prkash,

Why each and every time after booking from internet, I have to make a
complain regarding same. If you distributor is facing poblem in home
delivery then you must mention that you cant dliver or Stop booking
from internet. Details are following.
Internet Booking No. 165661,
Booking-Date[protected]

Regards,
Bachu Narayan lal

Poor Service OF LPG HINDUSTAN PETROLIUM