Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I am happy that HP Gas is doing wonderful service to the whole country. My only concern is that you could increase the standard of the bill paper. The present bill paper quality is too low and it is too small also. It is even difficult for me to pin it with other bills. I hope that HP Gas agency is not that poor. Hoping for your improvement....

MY CONSUMER No. is 608757.
The address of my gas agency is: Bijapur Gas Company, H.P Gas dealers, Lingad Road, Bijapur. Dealer Code:965760
I take one cylinder per month. The problem which I am facing is that the distributors are taking more money while delivering the cylinder than what is prescribed on the bill. The reason which they gave was that the extra money is charged for the delivery only.(for ex. in the bill the total...

CHAIRMAN
HP HEAD OFFICE

RESPECTED SIR,

DISTRIBUTER'S NAME IS GEKAY GAS AGENCY
NO 65 CHINNASWAMY NAIDU ROAD
NEW SIDDHAPUDUR
COIMBATORE 641044
[protected][protected][protected]
DISTRIBUTER CODE NO 961180
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SIR, MY MOTHER WIFE OF LATE NAVAL COMMANDER M S MENON BOOKED HP GAS FOR HOME...

Respected Sir,

My parents staying at Rayagada (Orissa, India). My father at age of 68 years old and retired govt. servant and mother is at 61 years old. In Rayagada at present no HP Gas distributor is avilable. Nearby Koraput & Gunput two towns are there and respective towns HP Gas distributors are supplying Gas for Rayagada town (district headquarter). The name of Koraput HP Gas distributor is Muthyalamma Gas Agency,...

Hi,

I have called to Pratap gas agency, Kothrud, Pune on[protected] & 25432482 for getting new HP - LPG gas connection and the lady who is taking care of gas booking says that they are not giving new gas connections. I am newly married & in need of gas connection. Please find out some way to get out of this problem & let me know when i can get the new connection of HP - LPG gas.

Regards
Vedashri...

Sir,

I am living in Hyderabad since more than two years and employee of a Public sector MNC company. since a year i am in touch with local HP LPG gas distributor. always i am getting responce you come after 10 days or a week. When the stock is available they are saying do you have ration-card. I do not have ration-card. but i have other document like election ID, PAN-CARD and other supporting document. but they are not accepting...

Lingaraj Distributer of HP Gas in Bhubaneswar of state orissa is involved in curption as far as gas refilling is concerned. The ditributer name is Surendra Kumar Rout & his office is at khandagiri or bhubaneswar. I would like to bring HP gas audit authorizer attention here so that a serious audit should be held here in order to have justice to customers as far gas refiling is concerned....

How customer is being treated at HP Gas Agency:
Today at around 10.30AM I went to Chauhan Gas Agency, Sector-7 Palam New Delhi for booking a gas cylender. When I simply asked when I will receive the refill booking clerk replied day after tomorrow. I said is there shortage of gas then other Salesman rudely asked me that "do you work on Sunday" I was bet shocked the way he asked me and when I said yeah we work 24 X 7 then to...

I booked gas for home delivery on14.09.07 but till today 03.10.07 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor name is Vighnaharta Gas service Bhandup(East). I have only single gas and my son is only 2 year old. I am facing lots of problem. I request...

my name is salik singh.i am resident of vasind village, taluka shahpur, dist thane.We have an gas agency name anjani gas agency from murbad it came to vasind.The fact is that the office remain close for many days(5sept.-9sept.)i was not able to cook my food as my gas was over i borrowed gas from my friend.They even sell gas in black.They don't deliver gas on proper time.
my costomer no. is 610524
my sv no.is 678851
my...

Hi,

I am working in a M/s Andhra Bank at MANDYA BRANCH. I am using HP gas by PRAKASH Agency MANDYA.Usually I Book the cylinder over the phone. They use to deliver properly. When I booked this time on 4th of sept, they said your waiting list no is 101. Within a 4 or 5 days you will receive your cylinder. When yesterday[protected] I rang up and asked, they said we have billed today so evening you will get it; but they did't...

Pump address: B.N.Puttalingaraju & Co. Jayanagar, Bangalore, 10-Sep-08, 8:15pm
The attendant asked me Normal or Power - I said normal and then I got down from my car to pay by my debit card. In the meantime, he picked up the power fuel nozzle and filled it up. When it was completed, I saw the number of litres were not matching. Then he said that he had filled the Power petrol.

I argued with him and his manager, but...

People who have one gas connection suffer a lot due to poor service of HP. Always the phone is engaged. Thousands of times i tried calling but always it seems to be engaged. One in a while the ring goes on and none of them is picking up the phone. Very poor service. Lots of neglience....

Hi,

Its really testing patience that Dealer of HP Gas based at No. 150/1, Hosur Road, Near Check post, Koramangala, Bangalore - 95
having 4 Telephone lines i.e,[protected], 25532319, 25634477, 65583226 but not picking up in any of the lines.
They are troubling consumers by creating shortage and troubling shortage. Such dealers licence should be cancelled.
As this is a service industry harsh actions should...

Consumer No. 8769
Consumer Name : K. gopalakrishna Murty
House Address :

3-37-54, Plot No. 6 New SBH Colony,
West Marredpally
Secunderabad 500 026

Telephone : 27801480

Mobile :

Supplied By :

Secunderabad Gas Company
26-81 Exel Krishna
Safilguda Station Road
Malkajgiri Secunderabad - 500 047

The cylinder...

Dear Sir,
I am consumer of your H.P. gas services my consumer number is 623721 in pune city maharashtra state. I have booked my gas on 22/07/2008 on my residential address but I yet to receive this gas when I called the agency regarding this problem they haven’t answer my phone. When I meet them in there office they said we are not giving home delivery to your side. This agency has such big area, which they are not able to...

My consumer No. is 641505. Despite Services rendered by Lalit Agency located at Sec-14, Vashi, Navi Mumbai, the leakage is continuing. Last service taken in end July & begining April, 2008. Charges borne by me RS. 80 & 580 respectively. Matter reported to Lalit customer service for attending leakages on 30 Aug, 2008, but no one so far attended. Please act suitably'...

Respected sir,

In a village named Gollala Mamidad, Pedapudi Mandal, East Godavari District.

A hotel near Bus Stand in Gollala Mamidada, main road, auto parking center, this man is using domestic gas for commercial purpose, in this village to get a domestic cylinder for house purpose takes nearly 10 to 15 days, but for that hotel man it takes one day, i request you to inestigate and prevent ill legal usage. this...

My Consumer Card is more than 25 years old. And ofcourse with this, you can make out in what condition it would be today. I went to Maharashtra Gas Depot at IIT for renewal of the same. But i regret to inform you that distributors of such a well know company HPCL are carrying out illegal activities of which HP would not be even aware of...

For your information, i should tell you, they are issuing consumer cards (naming it...

Dear Sir,

My rationcard number is 253630. I am living in Viman Nagar, Pune. I requested for new connection throw Jai Gas agency. But they told me it will take 1 to 1 1/2 years.

Jai Gas agency
S. NO.41-5-1/2, WADGAON SHERI, DIT PUNE
PUNE, Dist. PUNE, MAHARASHTRA - 411014
Email : jaigas.[protected]@hpgas.hpcl.co.in
Phone :[protected]

Please investigate.
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