Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

HP Gas — Delay of 3 weeks in Delivery of Cylinder

My consumer no.is 605867 and I had booked a HP Gas cylinder on 12/01/08 after we had run out of gas.We have only one cylinder connection and repeated requests for additional cylinder had been rejected in past. We were promised of delivery in a week's time on booking but as of today it is 3rd week on and still no sign of delivery of gas.
Further the agent's telephone no. is constantly engaged and rarely when the line gets through the person is very rude, does not listen just says today, tomorrow, next week and hangs the phone.
Agent's Name & address - Madhumita Gas Agencies
Flat no.1,38/A, VGP Parijatham appts,
1st Avenue, Ashok Nagar, Chennai -83.
Ph: 24742153

We have booked Gas cylinder with out local dealer ie. Soham Gas Service, Thane Maharashtra (Distributor code - 195910), but even after 3 weeks it has not been delivered. We are following up till date, however each time we are told that the Gas will be delivered tomorrow, and that never happens.
The distributor should be held responsible for that and appropriate action should be taken.

Consumer No. 635877.

Consumer No: 603811 (Dnyaneshwar Lokhande) Thane (E)Maharashtra
I have booked HP Gas cylinder 2 week back through new introduce system on 12665, they have given the booking number but when will get deliver to my place.
Please kindly help

I am so fed up with these guys. they just delay the deklivery by over a month or so. Some should teach them a lesson. may be file a complaint in consumer court for harrassing the consumers. The phone is always busy. How to reach these guys?????????????????????

hpgas — delay in delivery of gas even after lapse of one month.

My self bearing consumer no.608723, was booked for refiling of gas vide no.842 dtd.06.06.2009 with distributors (code no.960290, )Asian Gas Service, Phulbani. It is strange to note that the till today I have not reeived the gas whereas the persons had booked their gas refiling already received.

I have book gas through the 24x7 booking on telephone one month before, after this i have given three calls for the delivery but till now it is not yet delivered. During this period i have spent Rs. 1200/- for 2 cylinders. The phone number of the delivery centre is so hopless that after dailling hundred of times if lucky will be able to talk to the person sitting there who is not at all coperative

i am neetu i resideat # 607, B Anu Appts , Near hope farms, whitefield area of bangalore. my gas agency is sri ganesh gas agency , i have not recvieved my refill yet, booked on 11th sept was promised by agency tht they would deliver it by 13th sept, have not recevd yet. inspite of repeated phone calls they donot do the needfull, i had a similar complaint in the month of july , and i got the delivery of time in aug , but the problem reoccurs in sept. pls resolve this issue at the earliest as it is very difficult to followup on the delivery and the entire cycle of delivery goes for a six, if we donot get the gas as per the committed date. pls do the needful .

dear sir or mam, i m very upset because i booked my cylinder before 3 weeks ago but in my no cylinder gave by the distributer .so, please take urgent action on my complaint
thanking you
gas no.--609286
booking no.[protected]

Dear Sir/Madam,

I am a resident of Civil Lines, Nagpur.
I have a londged a booking for gas cylinder.
It has been placed on 8 th Dec '09 and till todays date i.e 3rd Jan '10 the delivery is not done.
Also people near by HP Gas Office are careless in recording the requriments of the people and the behaviour towards customers is rude.
The telephonic booking is also not respondent well.
Kindly look in the matter. And I hope there would be no greivences later on..
Thank You,
VinodKumar Tambi

I booked gas for home delivery on last month but till today 04.02.08 not deliver. Whenever i make phone call to their representative they will not pick up the phone when my servant go and request for gas cylinder the way of talking, behaviour and attitude is so rude, I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor is JAYANTI GAS SERVICE JAYANTI VIHAR KANGRA (H.P.)
PHOOLAN DEVI,
BADI HALER,
DUNGA BAZAAR KANGRA (H.P.),
KANGRA.

My CUSTOMER NO. 713636

i HAD BOOK HP GAS[protected], BUT STILL IT HAS NOT BEEN DELIVERED,dISTRIBUTOR IS OF BISHT GAS AGENCY, HALDWANI (UTTARAKHAND), I WILL TAKE THEM TO CONSUMER COURT. PLEASE TAKE NECESSARY ACTION. MY CONSUMER NO. IS 603099.

after booking of the cylender not delivered at the time

Non Delivery of Gas Cylender after booking
I booked gas for home delivery on approx 1 & 1/2 years before but till today 04.02.09 not deliver. Whenever i make phone call to their representative, he says your Reg. No. is too much away. Always one type of reply to me.I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. Please help me.
My Gas Agency Distributor code is 955300.

NILESH GAS AGENCY
NR. RAILWAY CROSSING
TARSADI, KOSAMBA(R.S.)

My CUSTOMER NO IS 611828. Respectfully,
Samir Patel

Please solve this issue early as possible.

This agencies is very good. .n all the complains r wrong

Nilesh gas agencies kosamba is done their duty.and all complains r wrong.all are gelas of them

Sir, I am Hetpal Singh S/O Shri Gorelal Singh my customer's no. 600289 .I want to complaint about home delivery of "FAUJI GAS SERVICE Thandi Sarak, ETAH(U.P){INDIA}".i book at[protected] for home delivery but i can't receive till my cylender.
HETPAL SINGH
ASHOK NAGAR NIDHOLI ROAD GALI NO."3"
ETAH (U.P)
INDIA
PIN-207001
Contact No.-[protected]

Hi,

I am facing the same problem in Wadala with both HP and Bharat. They are giving a low quality stove at a price which is availabl ein market at 50% of price. I don't know if this is from HP company itself or dealers are making their own rules.

Dear sir,

Today i visit the HP Gas dealer in Bhubaneswar (Orissa) i.t. Smuti GAS (Bapuji Nagar) they todl me that now they are not giving the new connection to the Public. but came to know that they are giving new connection to their relative.

Respected Sir this is to imform you that my name is sanjay mishra of REWA (MP) MY GAS CONNECTION WAS FROM VARTIKA GAS AGENCY REWA MP DOC NO 2000087 DATE[protected] CONSUMER NO 601886 DEALER CODE 177200 THIS CONNECTION WAS TRANSFER TO BARODARA GUJRAT .AFTER 10 MONTHS IT WAS AGAIN TRANSFERED TO REWA MP ON THE PAPER DOC NO 2002962 DATE[protected] CONSUMER NO 626324 DEALER CODE 232060THEASE ARE THE DETAILS.When my gas connection was transferred to BARODARA in the gas agency there I have paid RS 950 and got the connection and the paper of my connection. Again when my gas connection was transffered to REWA I went to the VARTIKA GAS AGENCY REWA for connection ONE PERSON SITTING AT THE AGENCY NAMED PUSPENDERA SAID ME TO PAY RS 2040 FOR CONNECTION . I REFUSED AND NOT PAID RS 2040 AND I DIDNOT GOT CONNECTION.SIR WHAT I HAVE TO PAY PLEASE GIVE ME THE REPLY AND IMFORM THE GAS AGENCY OF REWA MY MOBILE NUMBER [protected]

Bharat Gas -Shweta Gas Agency — Transfer of Gas Connection

From last couple of days i am visiting Shweta Gas Agency for transfer of my Gas Connection .But every time they asked me to come at 2pm.Even though they have time they replies that they dont have time.It means that their consumer are not valuable for them.
Due to such pathetic approch of Shweta Gas Agency being the distributor of Bharat Gas brand name also get damaged.Kindly do the needful.

From
Rajendra Kene
[protected]

Today, I have visited Rinku Gas Agency, Near GIDC Deesa to apply for new gas connection. I have shifted to this place recently and already have a Gas Stove. The agency refused to give me a only gas connection as told me that it is compulsory to purchase Gas Stove from them for Rs.1800/-.
This is black mailing; why should I purchase a gas stove if I already have one. This is against consumer interest and agencies like this spoiling the reputation of HP Gas.

HP Gas Cylinder — broken seal and less quantity of gas

I have recived a gas cylinder which seal was tempered and near about 2 kg gas was less.

after asking about low gas the delivery man began to argu with us and threading that he will take it back.

conn No. 611841
through POWER Gas Agency
Rajender Nager, Ghaziabad

Dear Sir/Madam,

I am Saravanan from Rajyog Society, i was deposit amount for two cylinders (for additional).

My Consumer No. : 628847

Agent Name : Dhamdere Gas Agency, Dhayari Phata.

I was booked refill cylinder on[protected], but still they was not given the refill cylinder. Then I have followup on[protected].
They entered the booking date on[protected] only.

Last one week, two cylinders are empty, daily me and my family going to Hotel to take Food. Still i am not getting the refill cylinder, if followup daily, but they told today , tomorrow like that.

Please take necessary action for this.

Regards,
S. Saravanan
Mobile : [protected]

This is to inform you that I am credit card holder of HSBC bank A/c no. is [protected]. when I applied for credit card sales persons committed me that I can convert any purchase into EMI’s but not when I went to avail this service through your customer care nos. they not listening always they refer another no. eg. Local customer care to centralize no. & vice versa. I am trying from the first day of purchase but no action has been taken from HSBC.

I am still ready to clear all outstanding but it should be converted into EMI’s without any interest amount because this is the delay due to your organizational illiteracy.

Kindly expedite for the positive reply on same.

To
The M.D,
H.P. Gas.

Dear Sir,
What's the latest status of my complain lodged on 5th march,2008 mentioned below?
THE COMPLAIN WAS:
I am sorry to inform you that I had been severely insulted by the dealing assistant of H.P (LPG) dealer, Subodh Shriti Road, Katwa, Burdwan, W.B., PIN 713130, when I went there to become a consumer of H.P. gas on 5th March 2008 at 12.30PM. I asked him what are the conditions to take the domestic LPG connection of H.P. He said, if I willing to take connection, I have to purchase a HP woven compulsorily. Then I request, whether it is conditional of each new connection or not. Not giving specific and clear answer of my asking, he become aggressive to me and told that you should ask this question to the MD, of HP and also strongly said ‘I shall not give you the connection’. Now I ask you the fact is true or not. If not, Kindly take necessary examplanary steps against the assistant and also the dealer of Katwa shortly and also make arrangement to give me a chance to be a consumer of HP, LPG. Your arrangement must be accompanied by double cylinder.

With warm regards & thanks,
Dr. Amit Kr. Chakrabarty,
(Head, Dept. of Commerce
Katwa Bharati Bhaban)
Ghutkia para road,
Katwa, Burdwan, W.B
PIN 713130
M.[protected]

Sir
I have a complain towards the transfer of my gas from rajnand gaon to ranchi. I had gone to the dealer o[censored]r branch JIBASIYA GAS with all the necessory documents but they said the manager is not there, he only can do the needfull.
again i gone there but the manager was not present after 2 hours. then i talked him on phone, he replied that u should come on sunday.
As a customer o[censored]r company what should I do to get the transfer in time as i am facing too much problem.

Dear Sir,

This is to inform you that i have a gas connection of Bharat Gas Service, Gajraula with consumer number 4820. When i booked my number for refilling, which is due for deleivery after 10 days. When I asked to office on telephone he said to me that receive you cylinder from gas go-down on rate 310 Rs with Home deleivery chrages. Agency holder does not give the receipt of amount and said this not available if we required. For home delivery he wants 25 Rs extra.

Kindly give the actual rate for home deleivery and with out home delivery.

Thanks

sir
i am hp gas consumer from last 8 year in my town Kasganj etah Uttar Prdesh consumer no.643804, My Distributer compani is Kasgunj Gas Servive[protected] Kasganj Etah Uttar Prdesh. i want to sine up my email address to booking on line gas booking at web site of HP consumer Zone. but a problem created you are all ready sined up but i don't know my Email and Password.
kindly help to search my email and password

Regaeds
Raj Bahadur

GAS AGENCIES THEY DONT GIVE PROPER SERVICE TO THE CUSTOMERS.ONE DEALER "DHAMDHERE GAS HOUSE"IS NOT GIVING PROPER SERVICE.THE CONCERN CLARK IS VERY OROGENT AND SPEAKS VERY OROGENTLY WITH THE CUSTOMERS.SOMEBODY SHOULD GIVE PROPER WORNING FOR THAT.I AM NOT GETTING HEAD OFFICE NUMBER OF HP HEAD OFFICE PUNE.I WANT TO REGISTER COMPLAINT AGAINST THAT DEALER.

PARAG MATEGAONKAR

dear sir,

last one month i am facing a major problem regarding the gas (domestic )regulator are leakege i had more time complaint to your center but no any care of my complaint

customer no 535926
kapil limba bhamre
dhule

To.
The M.D.
H.P Gas,

Dear Sir,
Myself Kapl Limba Bhamre is Customer of Your Dealer DHULIA GAS AGENCY, Dhulia (424001).
My Consumer Number is 535926.
I am dought on my Gas Regulator becose since last month i am getting a smell of the gas which is harmful to my health as well as my falimy and also it is dangerous.
I had complained to you dealer on couple of occassion, but i am feeling very bad about the response from a dealer of a reputed company like you. I am having a single cylinder connection.I am a working person and used to travel frequently.I am huge worried about my family as i am having my wife and 6 years old child.

Whenever i visit at your dealer and told them the same problem no one is attending me and no one is there to listen my problem as well as hear me.
If any acciedent occurs becose of this carelessness who will be responsible for that?
I request you kindly look into the matter and solve my serious problem by taking the necessay action.
I am forwarding the same male to the health ministry and human rights department of india.

Kapil Limba bhamre.

Sir

I have a complain towards the transfer of my gas from Bibewadi, Pune to Sinhgad Road, Pune. I had gone to the dealer o[censored]r branch Dhamdhere GAS Agency with all the necessory documents but they said Internet required for this. That time light is not there so Internet connection is not found.
Again i gone there but the same reason they give me, net connection is not available.
This happens about 5-6 time but till date my trasfer of Gas connection is pending.
As a customer o[censored]r company what should I do to get the transfer in time as i am facing too much problem. It seems that the Agency of HP gas is not Co-operating to the people.

I am a customer of HP gas agency for the last 7 nears. I am a family working women and there is no one at home to attend to the the gas on getting it. I have requested them to kindly provide me with a gas at7:00 p.m. but the answer given to me is not only rude but degrding for any working women. Not only the owner of the gas agency but also the rudest people around. Can HP the he delivery men. TheAundh gas agency has one of the rudest guys around. If HP GAS head quarters can't help us in this who can?

SELLING OF TEA PACKET ALONG RIFFLING OF EVERY GAS CYLINDERS

The distributor of HPGAS (91-A- Ghasity pol Gudalli Bhawani peth pune, phone =[protected] forcing the every subscriber to by TEA packet worth RS-5 every time when ever they go for riffling cylinder
The TEA maker company name is “MILTEA” web link (www.marsrea.com)
This is very bad thing you have to stop him at any cost please
the mail id of distributer is=vahikar..[protected]@hpgas.hpcl.co.in
Thanks, Regards
Abdullah Shaikh (M.Sc)
[protected]@gmail.com
+91-[protected]

Sir,
This is to inform you that my name D.P.Venkatesam resident of Nandyal Taluk, Kurnool dt, A.P with gas NO: 603590 booked for the gas cylinder.But they are delaying and delaying .They are Hari hara gas agency .please take necessary action on this occassion.

Thank you sir
D.P.Venkatesam(Tahsildar)

Sir,
This is to inform you that my name Rajesh Anil Shinde resident of Balewadigaon, Dist Pune 45, House No. 83, My Cell Number is [protected], Maharashtra with gas NO: 4411 booked (02 August 2008) for the New gas Conetion.But they are delaying and delaying .They are Ratan Gas agency Baner .please take necessary action on this occassion.

Thank you sir
D.P.Venkatesam(Tahsildar)

i want to create a new gas connection for hp

i want to create a new gas connection for hp

i want to create a new gas connection for hp

i want to create a new gas connection in hp

i want to create a new gas connection in hp

i want to create a new gas connection in hp

i want to create a new gas connection in hp

sir my name is smt. surekha sudhir jagtap. i want to open a new gas connection in hp
my email idis [protected]@ymail.com
my cell no. is [protected]

Dear Sir,

My customer no. is 727345. I informed the your dealer Pawan Gas Services, Usmanpura, Aurangabad for renewal of gas cylinder on 4/9/08 but till date I have not got the cyliner despite continuous follow up.

Please treat this as my complaint against the dealer and take necessary action so that I can immediately get the cylinder. Please treat this as urgent.

B Padmanabhan
Row House No 3,
Swarda Residency,
Plot No: 236,
Jyoti Nagar,
Usmanpura,
Aurangabad 431 005

The numbers given by the Narendra Gas are always busy and no body picks them up. If somebody in HP gas may provide me its latest contacy numbers since all the avaialbe numbers are giveing the msg that these number does not exist or busy tone. Trying to contact since last two months without any success.

Plz help.

no one even delivers the cylinder unless u call d delivery guy many times. totally unprofessional

I have observed same problems.
- nobody picks up the phone (booking has become very difficult)
- cylinder weight is less

I am trying to book a cylinder for past 15 days but no success.

Suresh Shukla

The story is the same for almost all the gas egencies. The problem mentioned is connected to trhe black- marketing of cylnders . An honest and efficient gas dealer is a contradiction in terms.

Even I faced similar problems...nobody picks the call or its continuously busy...I am trying to book a cylinder from the past 15 days...

Isha

I have also faced the similar problem many times. To book a cylinder you need to call for several hours continuously to reach them, it works everytime :). They don't bother to listen you, they just take the consumer number and put the phone even when you are willing to say something. I booked my cylinder last week and gave application for address change on the same day. It has been 10 days I booked and yet to get cylinder. When I called up yesterday they said there is no booking on my name. This time they were having software update last week and due to that they don't have any past record for booking...very careless :(. I booked my cylinder yesterday again and was promised to deliver it by today 1.30pm. Now they are denying today's delivery. They were very rude in talking. Can anyone guide me a path which can lead to the cancellation of their license? Any suggestion is more then welcome!!

Thnx,
Kapil

The services of Narender Gas Agency is pathatic, office worker of agency have no idea who to deal with customers. Always talk in tone, have no manner who to talk. They always give you many option to do this and that but not take any resposibilite to do work, I booked my new connection, I went to office 5 times to summit doc's told me come tomarrow, tomarrow alway. Till the date I got my connection i visited office more than 15 times, Now for booking cylinder time alway told visit office for booking, we don't take order on phone, bring booklet, Go there, come tomarrow, now not office time, we have closed today's booking, come between this time, this type question, why, , , ???

Sir
Complaint against Narendra Gas Agency in Noida, (Shop No 15, Goswari Complex Sector 37) UP- Inadvertent delays in delivery
My consumer number is 629983. I stay in Sadarpur Calony, sector 45, Noida. My dealer of HP Gas is Narendra Gas Agency, Sector-37, Noida - 201301.
Whenever I make a booking, invariably, the cylinder is delivered in more than 11 days. This time, they have even crossed their limits and it's been 22 days but the cylinder is not delivered yet. I stay just in 1 kms range of the agency, still, it is not possible for them to deliver the cylinder on time.
I keep calling the gas agency people, at least, 30 times a day. Most of the time, phone is either busy or they don't pick it up.And, if they pick, they either don't talk properly or make false promises.When I called Agency gas to 17 october booking to the gas, they said we are not booking on phon, going on agency get booking
then i go on agency and gas booked on 28 october when i'm going 28 October for takeing cylinder they said: Get booking from phon will then.
Booking by phone on 9 November is a lot of adversity. Our family is big 6 member in our family and we have only one connection
It's sheer wastage of my time and resources. It seems as if I made a mistake taking HP gas connection and now paying for that.

100% agreed

The customers are suffering. But the agency is not bothering, I think there is nobody to supervise the staff for the smooth and convenient operations and there is somebody, aiming only on profit.

I have observed same problems.i go on agency and gas booked on 25 july when i'm going 25july for takeing cylinder they said: Get booking from phon will then.
Booking by phone on 28 july is a lot of adversity. Our family is big 7member in our family and we have only one connection
It's sheer wastage of my time and resources. It seems as if I made a mistake taking HP gas connection and now paying for that.

price not reduced

Today i bought petrol from HP manimala outlet by 50 rupees in a rate of 67.22/litter.the price of petrol on[protected] in kottayam is 66.67 like.the price of petrol reduced on[protected] mid night.

Good evening. I have booked gas online whene will I get the no infofmation from Distrubuter.

I booked gas for home delivery on 27.06.2008 but till today on 14.07.2008 not deliver. Whenever I make phone call to their representative, he says today delivered. I am very sorry to say that we are facing much problem due to this type of service and it is regular happening .My Gas. 634691

Liberty Gas, Bhandup West - Phone 25948197 / 25948082

15days back i call the delear for booking, It now we have not recieved the full cylinder till now. Now the delear says that they have not taken my booking.

There are lot of option for booking of gas, Email, SMS. why dont these type provision provided by HP or other companies

samatha shiva shakthi gas agency — non delivery in time

every time booking phone connecting problem and those says 7days after 7days gas not supply then after we make call then those sending gas after phone

i want to book a cylender when i called through phone no response i tried and tried but no one is lifting the phone. i am from hyderabad so what do and tell me that there is online booking in hp gas

i am want to book a gas cyclinder as soon as possible

i want to book my gas online

i want to book gas as soon as possible.. i can't get the phone.. always busy..

when i call for refilling of our Cylinder it is a very tedious job to book a cylinder as the phone line is always busy. I stay at Nallasopara(E) and i have booked a cylinder TEN days back still i am not able to get a refilled cylinder.
My Consumer Number is 638787

Please give a Telephone number of computerised booking for the same

if we book a gas for refill in MKE co-operative socity they will deliver for most of the users after 2 months, no action has been taken since couple of months .
the phone line will be always busy, we need to go in person and book the cylinder, even for booking they will give dats that is after i month .after 1 month they will take booking and after 25 days they will provide us the cylinder .totally we will get cylinder after 2 months .
please take some action ..

Rashmi- Harihar (karnataka) con.no 501183

i m s.s. manzurul haque i m consumer of hp gas my agency name is SADBHAVNA H.P. GAS, DEALER NO IS 306480, NEAR NAWADA MORE, JANIPUR ROAD, WALMI, PATNA 801505.
I AM NOT RECIEVING ANY CYLINDER, I HAVE CALL SO MANY TIME BUT THEY ARE NOT GIVING ANY GOOD RESPOSE. THEY ARE BLACK MAILNG THE CYLINDER. THEY ARE ISSUING THE CYLINDER WITHOUT BOOKING. MY BOOKING DATE IS 02-12-08 BUT TILL NOW I DIDNT RECIEVE ANY CYLINDER WHEN I AM CALLING THEY DONT GIVE GOOD RESPONSE. PLEASE DO SOMETHING. AND TAKE ACTION AND STOP THE BLACKMAILING OF GAS.(WOH LOG HAR MONTH YAHI KARTE HAIN OR TELEPHONE PAR BOOKING ACCEPT NAHI KARTE, SIRF BLACK KARTE HAIN AUR JO DIL MEIN AAYE WOHI RATE LETE HAIN. HOME DELIVERY KA CHARGE BAHUT ZYADA LETE HAIN. 02-12-08 SE BOKINNG KARWANE KE BAWAJUD MUJHE ABHI TAK GAS NAHI MILA HAI MAIN HAAR KAR YEH COMPLAIN KAR RAHA HOON. KINDLY TAKE ACTION.OK)
YOUR FAITHFULLY
SYED SHAH MANZURUL HAQUE
CONSUMER NO: 604517
AGENCY NAME: SADBHAVNA H.P. GAS, DEALER NO IS 306480, NEAR NAWADA MORE, JANIPUR ROAD, WALMI, PATNA 801505.
MY ADDRESS: MILKIYANA, NEAR COMMUNITY HALL, PHULWARI SHARIF, PATNA 801505.
MOBILE NO:[protected]

Respected Sir
I could not book my refill LPG Gas (Domestic Connection) through telephone no 1716.
Hope you will solve our problems.
Thanking you
jayanta acharya chowdhury
[protected](MOB)

Respected Sir,
I have the honour to inform you that I am a consumer of (HP gas) your company(Kalyani Cooperative Stores LTD).I am getting good service from you but in this days I am facing problem in the time of booking.
It is easy to book gas through VSNL land line.But I have no VSNL land line connection.
If you give suggestions about online booking through internet that will be helpful to me.
I am waiting for your positive mail
With regards
Nili Majumder
Consumer no. 608889
Address : B6/103, Kalyani, Nadia

HP Gas — NOT CONNECTING PHONE LINE

i have a connection no 686780 dealer GUJRAT GAS kamlanagar no [protected] & [protected] always engaged

Phone always Engaged and Late Delivery DATE 26/1/09 CALL [protected] AND 1716

DISTRIBUTOR CODE 958670
QUICK GASS
UTTARPARA

How to the system of HP Gas refilling.

we get our cylinder very late and even after booking the gas we get the cylinder after 10 days my consumer no. is 622821 please try to send it as earlier as possible

Sir,
I am working in ZEE NEWS.I have a hp gas connection with my brother name Gupteshwar pandey.this coustmer no is 605600.this connection belongs to Poonam agencies Jagdev path, baily road.

My complain is, gas cylinder not deliver on time, inspit of sevral complain.pl take it seriusly.


regards
pankaj kr mukul
zee news patna
tel no-[protected]

Dear Sirs,
I am sending this complaint that i cannot booking the gas after delivery. i am situtated in Alappuzha, Kerala and here online booking is going on. i am booked the online booking on[protected] and i get the gas on[protected]. After that i cannot booked through online. Every time i am trying the computer says you have booked on[protected] and your booking no is so and so. I cannot re-booking because of this condition. My Consumer no is 706910, Nenco Gas Agencies, Manancherry, Alappuzha. pls do the needful to get the booking and getting the gas as early as possible.

thanking you,

yours faithfully.

Our Booking date is 17/01/2009
Booking SL No. 19

Respected Sir,
I have the honour to inform you that I am a consumer of (HP gas) your company. But nowdays i m facing lots of problem . due to always phone line busy i m unable to book my cylinder. it is very tedious work to book by phone
If you give suggestions about online booking through internet that will be helpful to me.
I am waiting for your positive mail
With regards
rajendra awasthi
Consumer no.632646
Address : B4/702, laketown, Bibwewadi
pune (maharashtra)

Dear Sir

Kindly ensure delivery of LPG refill against Consumer N# 693666 located at 3/17, double storey Jung Pura Extn., Bhogal New Delhi-14. Booking already stands done at Gujrat Agency, Bhogal New Delhi- T. N. 24362638, 24372655. As we are without LPG since long time. Booking N# 1449.

Respected sir
I have the honour to inform you that i am a consumer of (HPgas) your company (shri kalki gas) i am facing problem in the time of booking. it is easy to book gas through on line booking. if you give suggestion about one line booking through internet that will be helpful to me. i am wating for your positive mail
with regards
samir ahmed
consumer no- 600452
address- R/o-Barkherian P/o-Sarai Tareen Sambhal Distt-Moradabad UP

Respected sir
i have the honour to inform you that i am a consumer of (hp gas) your company (shri kalki gas) i am facing problem in the time of booking. If your give suggestions about sms booking through mobile phone that will be helpful to me. I am wating for your positive mail.
with regards
Aziz Ahmed
consumer no - 600490
address-r/o-barkherian p/o - sarai tareen sambhal distt-moradabad UP

sonal gas agency — no booking confirmation frm firm

sir 2357 is my book no. of sonal gas agency in naththdwara dist.rajsamand sir, hamari 1st problam ye hai ki is gas agensy ke koi bhi phone ye log uthate nahi hai ye log phone disconnect kar dete hai, aur hamari booking do bar kar ke hame sirf ek hi gas sylendar dete dusra vo black me hotel me ya car walo ke sold kar dete hai, me ek chote se town ka rehne wala hu, aur yaha ke log koi compalne nahi karte hai.

My problem Is same as like other. My consumer No.614730. I have sign up with Blue Flame Traders. My problem is that whenever I try to book cylinder. No any response given from this gas Agency. I want to cancel my old e-mail . But problem is create. I can not sign up with new E-mail address. Please solve my problem with regards.

Mauli HP Gas office,
Diwa (E)

Consumer No. - 625334.

Pl. Booking the HP Gas delivered to following Address:
Mr. Milind Dasharath Bharane
Anand Mhatre Apt.
101, B Wing, Fist Floor,
Nr Railway Station,
Diwa (W),
Ph. [protected]

Respected Sir
I could not book my refill LPG Gas (Domestic Connection) through Internet booking.
Hope you will solve our problems.
Thanking you

tanuj joshi

Im a customer of HP from Super gas service, trivandrum, kerala.Myconsumer No 611592, Im booked a refill on15/04/09 they are not deliverd till today.Im also booked a second cylinder on 23/08/07 W/L no 1591, they are not deliverd up till now.

Dear Sir,

I booked my cylinder by internet on 27.04.09 but cylinder not delivered. My booking no. is 131147 and my customer no. is 600729.
I am facing this problem per month, last month I complained to you because I booked my cylinder 08.04.09 but delivered the cylinder 21.04.09.
Please help me out.

Tanuj joshi
[protected]

my consumer no: 650276 Delhi Gas Agency, Ali pur delhi 110036.
the last 10 days is booking my gas but not come to salender at my home.
please urgently action on gas agency.

mr. Hari [protected]

Dear Sir

Kindly ensure delivery of LPG refill against Consumer 612277 my address 1/32, daimond buldg. r.b. marg, mumbai - 33, As we are without LPG since long time. Booking 612277

TO
Respected Sir,
naaku 1 cylendar kaavali ela book cheyyali book chesina tharuvaatha enni rojulaku vasthundhi amount entha... online dhwara new cylendar book chesukovachha... please give me total details.

Respected Sir,
I have the honour to inform you that I am a consumer of (HP gas) your company(Kalyani Cooperative Stores LTD).I am getting good service from you but in this days I am facing problem in the time of booking.
It is easy to book gas through VSNL land line.But I have no VSNL land line connection.
If you give suggestions about online booking through internet that will be helpful to me.
I am waiting for your positive mail
With regards
Nili Majumder
Consumer no. 608889
Address : B6/103, Kalyani, Nadia
Read comments

after recieving HP gas.how many days late i can book HP lpg gas, i want to book lpg online, what is the prosidure,

R/Sir

I M harish Jindal from Khanak. I want to inform u that u are not providing Home Delivery facility while u take full payment. When I contact in Tosham Office they said that we can give delivery only there not at home. This problem is not mine only but whole village also. So plz do the best.


Harish Jindal
[protected]

Gas bukking

SIR I WANT TO KNOW WHICH SITE SHOULD I MUST OPEN FOR ONLINE GAS BOOKING.
I AM FROM HYDERABAD. AND MY CONUMER NO.IS 720223

new canetion enquery

sir,
I 'm newly staying with my family in Rental house -Tiruapthi (AP) from tamil nadu
I wouild like to connect new gas connection from Indane gas ...
how can i apply and wat r the documents required for Address proof.

kindly give me a advice from ur end

regards
Hariprasath
[protected]

respected sir,

i want the complete information abut the online booking of Indane gas cylinder. so please send me the information as soon as possible. thanks

respected sir,
i am just requesting you to provide some new connection of your HP Gas, because my villagers facing fuel problem in the small town bakani of dist. jhalawar situated in rajsthan.This town if far from the main city 40 kms from the jhalawar .And people willing the purchase new connection but its not available.So i request you to check it out and do needfully, i hope that you will reply me soon
thank you

Roshan singh
village -ratyadungari
post-gurukul
dist. jhalawar (raj.)
[protected]@gmail.com

I have the honour to inform you that i am a consumer of (HPgas) company [JEEVDANI GAS SERVICE - BHAYANDER WEST Br.].My Consumer Number is 626050 in the name of Abhay M.Panchamia

My complain is, gas cylinder is not deliver on time, we get our cylinder too much late [after ONE & Half month]. In Our gas Agancy all people behavior like uneducated. not giving proper Answer to us. What can I do for your better services.

I am wating for your positive mail.

pl take it seriously.

with regards
Abhay M.Panchamia
consumer no- 626050

Myself Lalchand Agrawal want to On-line Booking for a New connection in HPCL Gas. So please advice me for the above. Thanks
Yours Faithfully,
Lalchand Agrawal
At/Po-Kantabanji (Ward No.5), Near Nuapara Primary School
Dist.Bolangir (orissa) 767039

Hi Sir,


I want to book gas. My gas number is 680629. Im failed to book gas through phone. There is no one who can pick phone. please do booking for 680629. Please provide contact number for HP (Kashmiri gate) branch. i tried numbers which is mentioned onto gas slip. but no one is picking phone. i tried on 23868667, 23869064. if it is change please provide correct number. i hope u will do booking for my gas.


Regards

Leela Dhar

Hi Sir,


I want to book gas. My gas number is 680629. Im failed to book gas through phone. There is no one who can pick phone. please do booking for 680629. Please provide contact number for HP (Kashmiri gate) branch. i tried numbers which is mentioned onto gas slip. but no one is picking phone. i tried on 23868667, 23869064. if it is change please provide correct number. i hope u will do booking for my gas.


Regards

Leela Dhar
Q-15 jubilee hall delhi university.

very v poor agree manvir gas agree bhajan pura

Dear sir/mam

I have lost my document so i am not able to book the cylinder . my connection is belong to agrawal gas agence dattawadi nagpur he is telling that their alternative scope other than booking for new connection...I also don't remember my consumer no beacuse after 10 year i have came to nagpur... plz suggest any idea what shall i do.

Respected Sir,
I have the honour to inform you that I am a consumer of (HP gas) your company(Deep Shikha Enterprise).I am getting good service from you but in this days I am facing problem in the time of booking.
It is easy to book gas through VSNL land line.But I have no VSNL land line connection.
If you give suggestions about online booking through internet that will be helpful to me.
I am waiting for your positive mail
With regards
Anil Samanta
Consumer no. 603172
Address : Shantinagar Uttarpara, D.S. Lane, Howrah

Gas NO:986395 Name of Om Parkash or ye kab tak aegi humari gas agensi dariya ganj new Delhi ki he

I HAD BOOKING MY HP GAS CYLINDER ONLINE IN 16.09.09.SO TODAY IS 17.09.09 I STILL DONT GET MY BOOKING..MY CONSUMER ID-606718..PLEASE HELP ME...


THANK U...

Respected sir
i have the honour to inform you that i am a consumer of (hp gas) your company(smriti gas service) .i am facing problem in the time of internet booking.while booking it ask for my e-mail after that it ask for some password that i dont know . I am wating for your positive mail.

i have registered for additional cylinder on 27/08/2007
in our gas agency(Lalitha gas agency, Banglore) but he din't
provide the same till june 2009, now our agency trasnfared to Aishwary
hp gas agency Nagarabavi bangalore. so what is the processor to get the
additional cylinder. shall the new agency should provide the same on
seniority basis or i have to waite for another two years

sir, , , , ,
we didn't get our cylinder whose booking no. is 602441, , , sir we booked it before 3 days, , please do something for it.gas agency is d.k enterprices vikas puri new delhi

I would like to know the correct days of boking period after the delivery

Dear Sir/Madam,
I have facing problem last two month.many times i have book gas on this no[protected] by phone but no one has come at my home.after re- booking i m not get gas till now .so pls help me.it very urgent.
waiting for reply.

consumer no-619398
sabnam parveen
[protected]

my name is pawan kumar and my gas agency is dk gas agency vikas puri i am very to say that people are not book in gas and dont give me any opection please help me my cunsomer number is 606115 and mobile no is b[protected]

I want to book gas online because i can't get the phone.. always busy..
Let me now hoe to book GAs online and my cinsumer no. 661438

COCHIN CONSUMER CO-OP SOCIETY LTD has to improve their delivery time.Consumers are really suffering with their Lackadaisical attitude in handling consumers.In this era of consumer oriented service, this is painful

Respected Sir
I could not book my refill LPG Gas (Domestic Connection) through online.
Hope you will solve our problems.
Thanking you
punit gupta
[protected]

delear- tyagi gas agency
vasali (u.p.)

plis issue gas as sooon as possible

Sir
I am very surprised and upset at the suddenly implimented changes by my Hp dealer, Ideal enterprises Bangalore.
I called the agency, to book for a refill. It took me 45mins to get them on phone and then I was candidly informed that they have discontinued telephone booking for a refill. I am not a computer savvy person and find tele booking much practical and convenient.
This new rule has made life difficult for me. I think on line booking is a great option to have. i am an old lady and do not use computer. Why make my life difficult by stopping phone booking?
can something be done to help me?

consumer name = rajbala wo ved parkash
copy number = 647583
gas acency = delhi gas agency
complaint = my cylinder is book 10122009 but my cylinder is not delivered.
short of gas in cylinder

Sir,

I am you customer of Last some Years. Your Service is too Bad .I have Booked My gas selender 15th Dec but I haven't received yet plz take some strict action as soon as possible .

Gas No. 645100

With Regards

Ram Kumar

Online gas booking problem

My connection no 28952.
I Sonu Gupta booked my refill on 2nd Dec. and received delivery on 11th Dec. 2009(after 9 days). And now on 29th Dec. when I went for booking next refill they said "you need to come after 3 days means on 2nd Jan. 2010 as the last delivery date is 11th Dec. 2009". So the gap between 2 refills increased to 1 month because of late delivery which should be 21 days.

i have booked my gas on 6th and they keep saying you will get in this date .when you go they give in some other date .and in past they have cancelled the booking also . its really difficult to get tho this HP gas people
agency is fairdeals, dda market, east of kailash
[protected]

Dear Sir,
I am one of your custmer. My consumer no. is 608729, i am from baroda.
my problem is since yesterday evening (12/01/10) my new cyliner is leaking & its leaking by that extrim that sealed cap came out. since yeasterday evening we are calling here your loccal area man, but they doesnot respond us properly..
how i can put leaked cylinder in my house. nobody from distrubtor side want to come to take that bottle.
also there is no any emergenci no. on our book, to contact in such imergency...
please advice us.

daer sir
i m new consumer of hp gas.i want know full system of ga booking on line
plz give me full system.




regards
farmanul haque
[protected]

I have the honour to inform you that I am a consumer of (HP gas) your company( popular gas service new adarsh nagar borsi road durg c.g.) It is easy to book gas through BSNL land line.But delavery is very slow. my consumer number is 614514 . my gas booking number is 578/dated 4-1-10 but after many request delavery is not done till today.

Sir,
I have a hp gas connection. this coustmer no is 619550.this connectionbelongs to Gopal Rao Enterprises
Location - Santosh Nagar, Hyderabad-500059



My complain is, the phone is alwayz busy, inspit of sevral complain.pl take it seriusly.

my went on 6th jan to book the gas cylinder at srinivasa enterprises located at Santosh nagar chowrasta, and employee said after 10 days we deliver the gas, mean while after completeing the 15 days, we are not yet receive the gas cylinder, when we contacted on 16th jan they said the gas was not booked and that the employee book the gas again and said that it will take 12days to deliver the gas.please how it is horrible what they are doing at the time on first booking. i think they are sold the gas to other people.

sir,
i have make a new acount on jehaan gas booking but my yahoo mail is not working. so i cant active my jehaan id .
please tell me how can i re set my account

Hi Sir,


I want to book gas. My gas number is 626163. Im failed to book gas through phone. There is no one who can pick phone. please do booking for 626163. Please provide contact number for HP (Kashmiri gate) branch. i tried numbers which is mentioned onto gas slip. but no one is picking phone. i tried on 25532053. if it is change please provide correct number. i hope u will do booking for my gas

Respected sir

I have the honour to inform you that i am a consumer of (HPgas) your company (AMAR GAS AGENCIES) i am facing problem in the time of booking. when i call for refilling of our Cylinder it is a very tedious job to book a cylinder as the phone line is always busy For hole day ( 3 days)it is easy to book gas through on line booking. if you give suggestion about one line booking through internet that will be helpful to me. i am wating for your positive mail
with regards

Ravinder
( M ) [protected]

this boking is 29122009 dilver 1201210 iam boking in after 21 days what is date boking or dilvery date

Dear Sir,

I am facing a problem in booking the gas sometimes they don't pick the call or if they give the no of online booking also even they don't respond to our call please send me the correct no of online booking that they properly respond to our calls by this my issue is going to be solve look forward for your response.

Thank you.

my name is amrit lal my consumer no 500244 my gas agent is ganga gas adress palam vihar gurgaon [protected]. my gas agent not suply my cyclender at my adress shiv shakti plywood pt jeet ram complex near hanuman mandir m.g. road sukhrali.on this month.they suplied my cyclender at my present adress from 5 to 6 years.then what happen right now. why stop my cyclender suply.please solve my problem.what i do . thank you.contact no.[protected]

I booked gas for home delivery on 25.01.2010 but till today on 16.02.2010 not deliver. Whenever I make phone call to their representative, he says today delivered. I am very sorry to say that we are facing much problem due to this type of service and it is regular happening .My Gas. 622629 Kumar gas service Ghatkoper

w4jfgwu4grfh24

I booked gas for home delivery on 03.02.2009 but till today on 22.03.2009 not deliver. Whenever I make phone call to their representative, he says today delivered. I am very sorry to say that we are facing much problem due to this type of service and it is regular happening .My Gas. 660432.

Respected Sir/Madam

I am A.Venkat Srinivas, Consumer No.660432. PRAVENA GAS AGENCY. CHINTAL, HYDERABAD. MY No. [protected].I booked gas for home delivery on 03.02.2009 but till today on 22.03.2009 not deliver. Whenever I make phone call to their representative, he says today delivered. I am very sorry to say that we are facing much problem due to this type of service and it is regular happening I have double cylinder. Last month only changed my house. I don't know address. I gave wrong address.By mistake is H.No. 5-103/1/13. This is changed H.No.5-103/1/B. Now two cyclinder is completed. So. pls send cyclinder today only. And booking the another cyclinder today only.

Dear Sir,

My Online booking No.-268749 Date:- 17.02.2010 .
My Cosumer No.:-800915.
Name of Gas Agency:-Anand Store,

Land line No of Gas Agency:[protected],
Not Deliverd till date we have try contact to gas agency but no one received call .

Kindly arrange to supply it.

Regards
Manoj Kumar Mishra
M.No.[protected].

Sir,
I booked gas for refilling on request no269135 dt13-02-10 to M/S Dinesh Gas Service, Sultan pur, new delhi. my consumer number is 602263 but after elapsing 13 days, cylinder is not fiiled, kindly ensure that.
Thanking you
o.p srivastava, d-10 rajpur colony, Maidan garhi, new delhi-68

CHIRAG GAS SERVICE NALLASOPARA (W) TELPHONES ARE ALWAYS BUSY.HOW I CAN BOOK CYLENDER.I AM FADE UP ABOUT PHONE.PLEASE SUGGEST ME ANOHTER BOOKING OPTION.

NALLASOPARA WEST

Our gas silender is empty can u please send the full gas silender .
we will pay after delivery.

Dear Sir,

I have taken an H.P. Connection and taking the gas from your authorized dealer by the name of Kamal Gas Agency, Shalimar Bagh, Delhi-110088. There are two questions that after how much time I can booked my gas after taking a new cylinder. And after the gas I can get a new cylinder.

Regards

Adv. Y.K.tyagi

Respected Sir,
I have the honour to inform you that I am a consumer of (HP gas) your company( BATHINDA GAS SERVICE LTD). I am getting good service from you but in this days I am facing problem in the time of booking. It is easy to book gas through BSNL land line.But I have no BSNL land line connection.
If you give suggestions about online booking through internet that will be helpful to me.
I am waiting for your positive mail
With regards
Pritam Singh
Consumer no. 701811
Address : # 22069, Street No. 10/1-A, Power House Road, Bathinda, Punjab Pin - 151001

Sir, I booked the refil gas on mobile about 10 days back. but we have not recd. I am facing problems because family members are working.

hi,
This is Byraj T Gowda, i want book a gas from the online. please suggest me how to book from the online to get the gas connection. because of i am not interested book a gas for others.

sir,
my con.no.s 507723, my gas ag. s caukers .
i never get cy refill on time
my I.Booking no s 240615 dt.25/3
till today theres no supply.
kindly takr ness action.
sunil singh
c.no.507723

sir, i am a hp gas LPG consumer, have big pro blem of gas refilling every month
when i need refill.laxmi ga agency, kurla east, mumbai, never supplys cylinders before 1 month of order. agencys phone is rarely picked up by any one.thier talking to costumer is very rude
kindly have a look into matter. thanks

I am the consumer of Indane Gas and my distributors are "Sheel Gas Service". About 2-3 months back I have been facing no problem in booking the gas
from our distributors but now it has become very difficult to get their phone.
It is always busy. In case the gas is booked at 1260 the distributors deny
having received any booking. Online service of MTNL 1260 should inform the consumer by return mail that their booking has been forwarded to the concerned distributor. Please look into it. Regards.

I am the consumer of Indane Gas and my distributors are "Sheel Gas Service", Pooth Kalan, Rohini About 2-3 months back I have been facing no problem in booking the gas from our distributors but now it has become very difficult to get their phone. It is always busy. In case the gas is booked at 1260 the distributors deny having received any booking. Online service of MTNL 1260 should inform the consumer by return mail that their booking has been forwarded to the concerned distributor. Please look into it. Regards
Akash Ganga Apartments, Sector-24, Rohini-110085

Dear Sir,
One LPG gas connection of my Bhabhi Smt. Tara Singh, C-1007, Indra Nagar, Lucknow(U.P) through People Gas Service, Faizabad Road, Lucknow.Our Consumer No.T-12208.I want to complaint that your Your Agent's People gas service, gas booking Phoe is always engased/dead or keep the cradle away, due to this we are facing more probulem in timely booking of gas.
I hope you must check this complaint and give the remide or action because you are Govt.Company.I will be waiting for your positive results.
Tanking you.
G.P.Singh

MYconnection no;;620814;Ihave booked by phone booking for rell cylinder
HP GAS ::Suppllier is SAMATHA SHIVASHAKTI ENTERPRISES<
KOTHAPET, DILSUKNAGAR, , HYDERABAD,
SO far not supplied,

new connection urjent

I am consumer of HP gas in tamilnadu MADURAI [SOUTH] THEY ARE NOT DELIVERING THE GAS EVEN AFTER 25 DAYS.ALSO THEY ARE ASKING TO TAKE THE CYLINDER FROM THE GODOWN.
WHY WE NEED TO GET IT FROM THERE.?
ALSO THEY EXPECTBRIBES TO DELIVER IT ONTIME.
CAN U TAKE SOME ACTION TO AVOID SUCH THINGS PLZ.

I need to book new gas connection to my daughter who is getting married and request you to inform how to approach the dealer in West mambalam. How many days will my daughter get new gas connection.
what are the formalities ?

Iam the consumer of Ms. Kanchan flame,Kolkata, HP Gas, Cons.no.603510.Iam unable to contract them for booking of gas as there phone keep busy /keep ringing.
Moreover your Toll free no.1716 is also not getting connect? Then how can I book my refill?

I am mrs. chitnis has hp gas connection with Aunth Gas Company, (NCL shopping centre shop no 1, pashan rd, pune, MS, India)
HP Gas, Cons.no.628876.Iam unable to contract them for booking of gas as there phone keep busy, busy, busy, busy, busy, busy /keep ringing...
& it is happening all the time. every time we have to take holiday to go there personally to book the no.which is not posible.pls increase phone lines for costumers convenience.

regards, chitnis [protected]

SIR,
I M RECENTLY MARRIED . I WANT NEW GAS CONNECTION SO HOW TO GET IT

I am the consumer of Ms. Kanchan flame, VIP Enclave, Kolkata, HP Gas, Cons.no.613289.I am unable to contact them for booking of gas as there phones keep busy /keep ringing.
Moreover your Toll free no.1716 is also not getting connect? Then how can I book my refill?
Please reply early because i am introuble without gas .

600708 my gas no

hp gas book cheyataniki phones continue ga busy untayi.. all landlines.. book chyeataniki.. 24 days taruvata ani chepatunaru.. 2 cylenders unna usage yekku unta .. use lekunda undi.. 10 days lo book cheyataniki leda... net nundi.. book cheataniki veluleda...

cosumer no... 648467, , , praveena gas.. chintal.. hyderabad...

I am having HP gas to a dealer called SAINIK COOKING GAS NEAR BEHALA CHOWRASTA, tel:[protected]/6222.

For last one month I am not getting the refill and in great trouble . When I visited their place it was closed and somebody told that it is closed permanently.

In such circumtances I need urgent help from HP . My consumer no. is 616448 . Please advice me the alternate refill agency immediately.

HP Gas Cylinder — Non Delivery of HP Gas Cylinder

Dear Sir/Madam,

My Consumer No. is 619625.

My HP Gas Agency is:

Ratna Agencies
401, Shilpa Complex,
HMT hills, Kukatpally,
Hyderabad -500072

I Booked HP Gas cylinder on 4th December 2007.
Till today its not delivered. Daily we are calling them and
they are saying today moning or today evening only we will send
but it is not being delivered. There is nop roper response from them. I have no gas. So please do the needful and oblige me.

Thanks.

HP Gas Cylinder — delay in supplying cylinder & push selling of burner pipes at higher rate

abnormal delay in supplying of cylinder waiting for price hike & force selling of burner pipe at abnormaly higher rate.

HP Gas Cylinder — Non Delivery of Cylinder

My Consumebr Number is 619467. We have booked the cylinder from HP Gas Agency located in HBR Layout, Hennur on 30th April 2008. The agency promised to deliver the cylinder within 3 days. Now it is almost 18 days and we have not yet received the cylinder. This is inspite of repeated phone calls to remind them.

The sales agents at the agency are rude and un-cooperative. Also we have booked for an additional cylinder which we have not yet received.

h p gas cylinder — Non delivery

I have booked my cylender on 1/11/2008. at Patel Gas Agency Akola. But I have got my cylender till date. Whenever I call them, there number is either busy or no reply. Kindly solve my problem as early as possible.

H.P.. GAS cylinder — non delivery of cylinder

I had booked gas about twenty days back. but til date theres no delivery. when ever I call them up they say only one thing kal deliver ho jayega . this is a big thing becoz it happens everytime. pl do something.

HP Gas

this is regarding the Non Delivery of Gas Cylinder after booking
I booked gas for home delivery on[protected] but till today it hasn’t deliver. Whenever I make phone call to their representative, he says tomorrow must be delivered. I also made many visits to the Gas agency to know about the status and for getting my GAS cylinder but I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.

Today, when my subsequent attempts to contact them on phone failed, I went to the agency but he clearly said that deliveries are being made for booking up to 15 Dec and I still need to wait for minimum 4 or 5 days. Also I would like to tell you that I took last delivery on my account in August 2007.





The name of gas agency is



OM GAS AGENCY

HP Gas

RASOOLPUR ROAD., PALWAL-121102

Email Id: omgas.[protected]@hpgas.hpcl.co.in

[protected]@hpcl.co.in

Ph. [protected]

253339

250400




And my Details are as follows



Name Radha Charan Sharma

Address V.P.O bamni Khera

Teh palwal Disst Faridabad

121105

Contact number [protected]

Gas Number 651704

Booking Date 07th January





Sir, before approaching your agency and taking godoown delivery, I would expect your reply on return mail or on telephone. Sir, perhaps I haven't demanded a minimum courtesy from HPCL.



Thanking you & awaiting your response



Regards,



Brijesh Sharma

“The future belongs to those who believe in the beauty of their dreams”

Hindustan Petroleum — Non delivery+rude behaviour

The dealer in Hosur(Tamil Nadu) makes funny rules & even misbehaves. He says booking will happen only after completing 25 days from last delivery and to make things worse he will take on an average 2 weeks for delivery. The delivery boy demands extra buck for delivery - doesnt return balance.

In case HP is ok with this image - very fine. In my opinion the dealer should be heavily penalized

This complain is a representation on behalf of many of co-sufferers of Hindustan Petroleum

Dear sir/madam,
Since 17-September' 07 I am using HP LPG cooking gas. My Consumer No. is "609297". I have got gas connection from Mauri LPG Gas Office, Dealer Code:394819,located at 12/37, Samiran Roy Road, Asansol-713301. I am fed up of the kind of service of the said agency. Till date the dealer haven't delivered any refilled cylinder to me. On 2-January' 08 I have to carry the empty cylnder to the agency, then I was supplied a refilled cylinder, which I brought home at my own cost. Next, abooking was done on 20-January' 08, for which till date there is no delivery. But many customers who have booked after my booking, are being supplied with the refilled ones. The reason is best known to them.
Wnenever a booking is done over phone, the agency people tell that the booking is made, what they actually do is that they write in a paper and the entry is done latter on.
Regardin delivery, whenever I approached the agency, they give variety of excuses. Two of the famous are either my resident couldn't be identified, where as at the time of becoming consumerone of the person from the agency named Sibnath came at my resident for making the setup of the Oven & cylinder wchich could identify my resident easily. Every one in this world who needs to reach my resident, could identify the resident, except this agency. They have not made a single call to me for finding out my resident, when my contact no. is with them even. The another execuse is that the delivery man Raju is not well. Where as the person is roaming about in good health & jolly mood. My question is, If the delivery man is realy not well, then what would happen he never becomes well ? and for how long the person is ill.
Request you to take strict action in the shape of closing this agency.
I will be vert thankful,if the action will be taken very soon.

Best regards,
Manojit Sarkar,(cell:[protected])
256- S.B. Gorai Road, Opposite Ramsayar Pond, Near S. D. Hospital, Asansol-713301(W.B.)

Dear sir/madam,
I am a goverement servent & a regular customer of hidustan petrolium for lpg gas as well as for the petrol & oil. I had my leagal LPG gas connection for my house kitchen from Pradip gas Agencies, Annabhau Sathe chauk, Subhash Road Beed.
Sir, the said agency is not giving the cylender delivary at home & I need to bring tha cylender from their stock godown which is at jalana road Near reliance petrol pump & is near about 10 km away from the city. So, I asked & requested so many times the said agency for the additional one extra cylender leagally on my present connection by barring the companie's charges. But Mr anand Salave in the agency speaks arrogantally and told me Hindustan petrolium is not giving any kind of extra cylender If you need an extra cylender on the connection, deciline our gas connection and go for Bharat gas or Inden gas.
Pradip Gas agency in distruct & taluka Beed, Maharashtra, is not careing the name, service & reputation of the company.
Please help me for the same & maintain the name, service & reputation of the company. Please mail me the customer rights and care.
thanking you.

hp lpg cylinders are not supplied in kottayam

lpg cylinders are not supplied in kottayam

Hindustan Petroleum — Rude Behaviour of H.P. Employees

i am a regular customer of H.P. Petrol pump and i believe H.P. Petrol pumps always give better services then other pumps but recently I had a very bad experience with one of the H.P. Petrol Pump. I never expected this sort of rude behaviors from HP employee.
that pump is located at Subhash Nagar (Delhi) Near Subhas Nagar Metro Station


Netrapal Singh

[protected]

Dear Sir,

I am consumer of LPG for last decade but presently the agency (Super gas agency in Palam Vilage (Dwarka) New Delhi is forcing to take delivery from the delivery man which in turn supply less qty even if after weighed.
My humble request is that the agency may please be instructed to supply the LPG Cylinder from their godown as well, so that the corruption may please be stopped.


Thanks

HINDUSTAN PETROLEUM/LPG GAS — Charging of higher price

Sir,
I am the consumer of HP Domestic Gas in M/s Smruti Gas, Bapuji Nagar, Bhubaneswar-751009.The consumer no is 658841.on 15.01.2009, I booked for a reffil in the above agency vide booking no 8185.On 29.01.2009 the agency sent the reffil cylinder through their auto rickshaw.But the person who had brought the cylinder charged Rs.365.00.As we know the rate of LPG Gas has reduced from last midnight i.e., Rs 25.00 per cylinder.So I refused to give Rs.365.00.After that the person went away instead of giving the reffil cylindr to us.

Therefore I would request you to kindly suitable steps for the above.
Thanking you.
Regards'
S.N.Ray

Hindustan Petroleum / LPG Gas — NON ISSUE OF ADDITIONAL CYLINDER

I have been requesting the HP gas dealer for providing an additional cylinder.
i am requesting the dealer for the past 3Years.

later i used to query him, the Manager said that now the second/ addl. cylinder is not provided, before the price hike he used to sasy that after the hike of price of the cylinder it will be supply in March or April.

I think this is a never ending problem, i am fed up with the dealer.

This is going to continue for the years to come.

I want to know why the dealer is not maintaining a waiting list so that he can allot the connections based on waiting list.

Complainant
Name Kasi Prasad Nayak
Consumer No. 611747 Distributor MUTHYALAMMA GAS AGENCY[protected]
Address Programme Officer, Jan Shikshan Sansthan (A Project of MHRD, GoI), Koraput
Town KORAPUT State ORISSA
PinCode
Landline [protected] (O ff) Mobile [protected]
Email nayak.[protected]@rediffmail.com
[protected][protected][protected][protected][protected][protected]-------

Rude Behaviour of H.P. Employees

I am a regular customer of H.P. Petrol pump and i believe H.P. Petrol pumps always give better services then other pumps but recently I had a very bad experience with one of the H.P. Petrol Pump. I never expected this sort of rude behaviors from HP employee (Mr. Upender & their Manager).

He did very ridicules talk with me.

that pump is located at Dwarka Sector-20, Martin Motors

I am requested to pls take some immedate action on my complaint

HP — RUDE BEHAVIOUR BY HP PETROL PUMP EMPLOYE

i visited a HP petrol at mathura road,near neelam chowk,faridabad.
i was astonished at the way the petrol pump employees talked and refused to fill up my fuel tank and asked me to get it filled at another machine.
is it so that threre is some malfunction setting in the machine which these guys use to dupe innocent customers .

why shud the licence of the petrolpump owner be not cancelled for not adhering to HP company guidelines.

The
Manager HP Gas

Dear Sir,
Onercharging at the new connection.And not Cash memo bill, one new connection charge Rs. 3670.00, in to one cylinder one regulater one Pipe one LPG Gas stove

Respected Sir/Madam,

I Mr.Karunanidhi kannan bearing consumer number :- 606106 having Connection is by the name my mother Ms.Parvati Kannan,
Distributors Name :- Dasmesh Gas Service Sion (West) Mumbai 400022. Contact Number :[protected]. I have already done a prior cylinder booking through telephone IVR i.e. 12665, But still the Cylinder not yet deliver to me and when i called up the number i.e.[protected] for my booking status. The on duty female executive answer me very rudely and totally behaved arrogantly with rough language to my call and on the same day when i called up again on evening time to inform her that i still not yet receive the cylinder which she earlier promised to me that the cylinder will be delivered till by the evening and she started blamming on the delivery person name Mr. Murugan who is working with Dasmesh Gas Service as a delivery person and the same person always use to deliver the cylinder to my residence and fully aware of my residence address and she repeated the same while speaking on the phone very rudely with irrespective manners and mentioning that my residence address is not correct to deliver the cylinder which has been already made correction on the same day of lunch time by calling on their same number[protected]. Here with this Information we customer's came to know about the pathetic services of the staff and delay of the delivery of Gas Cylinder. Hence forth i would like to you inform you please ensure us to give proper services with an respective manner which should be highly appreciated by the valuable customer's and i believe that as soon as possible i will receive the gas cylinder and I hope i will soon receive a good response from your concern department.


Regards,
Karunanidhi
Email address :- karunanidhi.[protected]@gmail.com
Mob No. :- [protected]