Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Hindustan Petroleum — Non delivery+rude behaviour

The dealer in Hosur(Tamil Nadu) makes funny rules & even misbehaves. He says booking will happen only after completing 25 days from last delivery and to make things worse he will take on an average 2 weeks for delivery. The delivery boy demands extra buck for delivery - doesnt return balance.

In case HP is ok with this image - very fine. In my opinion the dealer should be heavily penalized

This complain is a representation on behalf of many of co-sufferers of Hindustan Petroleum

Dear sir/madam,
Since 17-September' 07 I am using HP LPG cooking gas. My Consumer No. is "609297". I have got gas connection from Mauri LPG Gas Office, Dealer Code:394819,located at 12/37, Samiran Roy Road, Asansol-713301. I am fed up of the kind of service of the said agency. Till date the dealer haven't delivered any refilled cylinder to me. On 2-January' 08 I have to carry the empty cylnder to the agency, then I was supplied a refilled cylinder, which I brought home at my own cost. Next, abooking was done on 20-January' 08, for which till date there is no delivery. But many customers who have booked after my booking, are being supplied with the refilled ones. The reason is best known to them.
Wnenever a booking is done over phone, the agency people tell that the booking is made, what they actually do is that they write in a paper and the entry is done latter on.
Regardin delivery, whenever I approached the agency, they give variety of excuses. Two of the famous are either my resident couldn't be identified, where as at the time of becoming consumerone of the person from the agency named Sibnath came at my resident for making the setup of the Oven & cylinder wchich could identify my resident easily. Every one in this world who needs to reach my resident, could identify the resident, except this agency. They have not made a single call to me for finding out my resident, when my contact no. is with them even. The another execuse is that the delivery man Raju is not well. Where as the person is roaming about in good health & jolly mood. My question is, If the delivery man is realy not well, then what would happen he never becomes well ? and for how long the person is ill.
Request you to take strict action in the shape of closing this agency.
I will be vert thankful,if the action will be taken very soon.

Best regards,
Manojit Sarkar,(cell:[protected])
256- S.B. Gorai Road, Opposite Ramsayar Pond, Near S. D. Hospital, Asansol-713301(W.B.)

Dear sir/madam,
I am a goverement servent & a regular customer of hidustan petrolium for lpg gas as well as for the petrol & oil. I had my leagal LPG gas connection for my house kitchen from Pradip gas Agencies, Annabhau Sathe chauk, Subhash Road Beed.
Sir, the said agency is not giving the cylender delivary at home & I need to bring tha cylender from their stock godown which is at jalana road Near reliance petrol pump & is near about 10 km away from the city. So, I asked & requested so many times the said agency for the additional one extra cylender leagally on my present connection by barring the companie's charges. But Mr anand Salave in the agency speaks arrogantally and told me Hindustan petrolium is not giving any kind of extra cylender If you need an extra cylender on the connection, deciline our gas connection and go for Bharat gas or Inden gas.
Pradip Gas agency in distruct & taluka Beed, Maharashtra, is not careing the name, service & reputation of the company.
Please help me for the same & maintain the name, service & reputation of the company. Please mail me the customer rights and care.
thanking you.

hp lpg cylinders are not supplied in kottayam

lpg cylinders are not supplied in kottayam

Hindustan Petroleum — Rude Behaviour of H.P. Employees

i am a regular customer of H.P. Petrol pump and i believe H.P. Petrol pumps always give better services then other pumps but recently I had a very bad experience with one of the H.P. Petrol Pump. I never expected this sort of rude behaviors from HP employee.
that pump is located at Subhash Nagar (Delhi) Near Subhas Nagar Metro Station


Netrapal Singh

[protected]

Dear Sir,

I am consumer of LPG for last decade but presently the agency (Super gas agency in Palam Vilage (Dwarka) New Delhi is forcing to take delivery from the delivery man which in turn supply less qty even if after weighed.
My humble request is that the agency may please be instructed to supply the LPG Cylinder from their godown as well, so that the corruption may please be stopped.


Thanks

HINDUSTAN PETROLEUM/LPG GAS — Charging of higher price

Sir,
I am the consumer of HP Domestic Gas in M/s Smruti Gas, Bapuji Nagar, Bhubaneswar-751009.The consumer no is 658841.on 15.01.2009, I booked for a reffil in the above agency vide booking no 8185.On 29.01.2009 the agency sent the reffil cylinder through their auto rickshaw.But the person who had brought the cylinder charged Rs.365.00.As we know the rate of LPG Gas has reduced from last midnight i.e., Rs 25.00 per cylinder.So I refused to give Rs.365.00.After that the person went away instead of giving the reffil cylindr to us.

Therefore I would request you to kindly suitable steps for the above.
Thanking you.
Regards'
S.N.Ray

Hindustan Petroleum / LPG Gas — NON ISSUE OF ADDITIONAL CYLINDER

I have been requesting the HP gas dealer for providing an additional cylinder.
i am requesting the dealer for the past 3Years.

later i used to query him, the Manager said that now the second/ addl. cylinder is not provided, before the price hike he used to sasy that after the hike of price of the cylinder it will be supply in March or April.

I think this is a never ending problem, i am fed up with the dealer.

This is going to continue for the years to come.

I want to know why the dealer is not maintaining a waiting list so that he can allot the connections based on waiting list.

Complainant
Name Kasi Prasad Nayak
Consumer No. 611747 Distributor MUTHYALAMMA GAS AGENCY[protected]
Address Programme Officer, Jan Shikshan Sansthan (A Project of MHRD, GoI), Koraput
Town KORAPUT State ORISSA
PinCode
Landline [protected] (O ff) Mobile [protected]
Email nayak.[protected]@rediffmail.com
[protected][protected][protected][protected][protected][protected]-------

Rude Behaviour of H.P. Employees

I am a regular customer of H.P. Petrol pump and i believe H.P. Petrol pumps always give better services then other pumps but recently I had a very bad experience with one of the H.P. Petrol Pump. I never expected this sort of rude behaviors from HP employee (Mr. Upender & their Manager).

He did very ridicules talk with me.

that pump is located at Dwarka Sector-20, Martin Motors

I am requested to pls take some immedate action on my complaint

HP — RUDE BEHAVIOUR BY HP PETROL PUMP EMPLOYE

i visited a HP petrol at mathura road,near neelam chowk,faridabad.
i was astonished at the way the petrol pump employees talked and refused to fill up my fuel tank and asked me to get it filled at another machine.
is it so that threre is some malfunction setting in the machine which these guys use to dupe innocent customers .

why shud the licence of the petrolpump owner be not cancelled for not adhering to HP company guidelines.

The
Manager HP Gas

Dear Sir,
Onercharging at the new connection.And not Cash memo bill, one new connection charge Rs. 3670.00, in to one cylinder one regulater one Pipe one LPG Gas stove

Respected Sir/Madam,

I Mr.Karunanidhi kannan bearing consumer number :- 606106 having Connection is by the name my mother Ms.Parvati Kannan,
Distributors Name :- Dasmesh Gas Service Sion (West) Mumbai 400022. Contact Number :[protected]. I have already done a prior cylinder booking through telephone IVR i.e. 12665, But still the Cylinder not yet deliver to me and when i called up the number i.e.[protected] for my booking status. The on duty female executive answer me very rudely and totally behaved arrogantly with rough language to my call and on the same day when i called up again on evening time to inform her that i still not yet receive the cylinder which she earlier promised to me that the cylinder will be delivered till by the evening and she started blamming on the delivery person name Mr. Murugan who is working with Dasmesh Gas Service as a delivery person and the same person always use to deliver the cylinder to my residence and fully aware of my residence address and she repeated the same while speaking on the phone very rudely with irrespective manners and mentioning that my residence address is not correct to deliver the cylinder which has been already made correction on the same day of lunch time by calling on their same number[protected]. Here with this Information we customer's came to know about the pathetic services of the staff and delay of the delivery of Gas Cylinder. Hence forth i would like to you inform you please ensure us to give proper services with an respective manner which should be highly appreciated by the valuable customer's and i believe that as soon as possible i will receive the gas cylinder and I hope i will soon receive a good response from your concern department.


Regards,
Karunanidhi
Email address :- karunanidhi.[protected]@gmail.com
Mob No. :- [protected]

Domestic Gas — No response

Cylinder booking thru telephone..ring is going on but no response..no one pick the phone..some time they cut the phone..MKS Gas agency Ambattur chennai

HP Gas Domestic — NON RECEIPT OF REFILLED CYL

I HAVE BOOKED THE HP GAS REF.NO. 253566 FOR REFIL AND AFTER FEW DAYS I HAVE RECEIVED A SMS STATING THAT YOU WILL BE DELIVERED WITHIN 48 HOURS VIDE CASH MEMO NO. 122981 BUT SO FAR I HAVE NOT RECEIVED IT. ONCE THE CASH MEMO IS READY THEN WHY THE CYLINDER WAS NOT DELIVERED.

THANKS & REGARDS,

B K RAGHU
HP GAS C.NO. 586807

I completely agree to what Mr Khan has to say. Their phone numbers do not work, first of all. secondly, even when it works, they do not pick the phone. "delivery as scheduled" does not make any sense to the. Highly non co-operative and rude. its a waste to deal with Kekan Gas.

I fully agree with you. If you call continuosly 20-30 time still The telephone will either give engage tone or if by chance the bell rings, then nobody will lift the receiver. You have to go there personally only for booking the gas. Also, if you book the gas, you will be told to wait for 10 days. After 10 days also, you have to call them continuously and daily again for at least next 10 days.
For new connection also, every dealer makes it compulsory to take the Gas Stove which is against the Govt. Rule.
Is there any customer complaint no. of HP Gas?
Will the company take action against such agents?
Is there anybody looking after the quality of sevice provided to the customers by these agents?

Kekan Gas Agency (HP) — Irregularities

CAN YOU REALLY DO SOMETHING ...?

I am from Pune and i face a hell amount of problem from my local Agent m/s Kekan Gas Agency. I guess he is not capable of handling at all. A Total mis management Agent.

The biggest complaint is that the telephone number is never available and always busy, if by chance the bell rings they never pick up the phone. To book the gas you have to personally visit the agency and book the gas.

The Problem is very simple, they take the booking on phone and provides token numbers, but they never delivers gas at home on time. For Example whenever you book the gas it will not delivered to your home before you personally visit the ancy and yell at them even you you keep waiting for -15 days nobody delivers the gas at home.

This is not for the first time if you check the history, this is been very often repeated. the ladies who work over there are very careless and very rude.

Is this right for the agency backed up by the name HP???


If HP authorities can listen to the woes of so many consumers then please do something about this.

If you wish to read more about this agency please search Kekan Gas in Goooooooooooooooooooooooooogle search and you'll see how many consumers are complaining about this.


Telephone No. [protected]

Girish Mehra

This also happned with me. Please do the needfull...

on 4/6/2009 while changing my gas cylinder i noticed that there was leakage, i telephoned my gas agency dubros gas tel no 26163000 which is situited about 200 meters from my house thereafter on 5/6/2009 i telephoned them on numerous ocassions, i was told lies that person would be attending within 5 minutes, however as nobody attended i looked up the website of hindustan petroleum and found the emergency complaint no, of BK enterprises [protected], as there was no response i tried signing their online complaints service 'jihan' this service was not working.hindustan petroleum, its complaints center, emergency service, and dealer are a sick joke which is being played on the unsuspecting public, now i want to know whom to complaint to against all these nonfunctioning white elephants thrust on the public.
my consumer no.609625
tel no. [protected]

HP Gas, Kekan Agency — No delivery of gas cylinder

I am from Pune and i face a hell amount of problem from my local Agent m/s Kekan Gas Agency. I guess he is not capable of handling at all. A Total mis management Agent.

The Problem is very simple, they take the booking on phone and provides token numbers, but they never delivers gas at home on time. For Example(the most current one): I book for refilling on say 15th June 11. for home delivery. Today when i call them I find out that deliveries status for consumer today is that they have started deliveries for customer who have booked on 10th June 11.

This is not for the first time if you check the history, this is been very often repeated. A Written complain was made to them with dire consequences. In clear words i had mentioned that such carelessness will not be tolerated and under such circumstances I will put forward my Complain to HP directly.

This had no effect on them , the ladies who work over there are very careless and very rude.

If this letter has some value i need justification and action within 48 hrs against this dealer. And want these basic problem to be streamlined.

My Consumer Number: 617941
Telephone No. [protected]

Miss Sunita Mhaske

Hi.

I also have the same problem with HP KIRAN GAS AGENCY in PUNE located in LULLANAGAR.
My complaints include:

- very unprofessional employees. they talk rudely on the phone with customers.

- Orders take too long, and never delivered on time

- Example: The have a ON PHONE booking number, I received an auto SMS that gas will be delivered in 48 Hours - when I did not get, I called them up and they tell me it would take 14 hours -I told then I booked on the phone and even received a SMS - the agent lies to me that it was not booked (failed) - I told them again I received an SMS with Memo number too how can it not be confirmed? --- then he says it will take 2 more days ----what the hell is this?
Anyways, I dont trust them at all...so I am gonna go to them and shout them in their ears that its been 20 days already

- One time, the man who brought the LPG home started asking me some additional money - I told him I will pay as per the memo - he did not bring the memo- and threatened me saying "if you dont want the gas I am taking it back" - after some arguments he took the normal rate. Thieves!!!

Dear sir,
I am K.Ganesan 17, new alpha nagar, i.o.b.nagar [via] karumandapam, trichy-1.tamil nadu.
My gas connection attached with cauvery gas contonment trichy-1 My no-608631 date of booking[protected] / 1952.
Thanking you
K.Ganesan

HP Cooking Gas — Delay in getting cooking gas

Sir,
Always the phone number of booking the lpg gas is getting engaged and we waste lot of time and energy everytine we book the gas.

We shall highly apprecite if the connectiovity is improved and the consumers get connetivity for booking their gases conveninently.

My Consumers No is 832513 and the Gas Agency Telephone Numbers is 23713899 or 23713799.

With warm regards,

Yours Sincerely,

Dr V Madhava Rao
Head(C-GARD)
NIRD,
Hyderabad 30.

[protected]Office)
[protected]Residence)
[protected](Cell)

To whom it may concern.
i have visited "Jyotika gas Agency" for the Address change they said its done & within a week you will get the cyllender but after 15 days when i again visited the agency they were saying like your no is locked & need one more application for unlocking, I have given that also now they are saying like it will take a month to get cyllinder.

TO whom should i concerne now? Do anybody take action against this?

Anil Giri
[protected]

above request is for

Jyotika Gas Agency, Khamla, Nagpur.
Phone[protected]

i want to complain about vijay gas ageny, located at maheshwari garden, matunga, i booked my gas cylinder on 5/2/2008 on gas book provided by hp company, then also they had not send cylinder, after few when we went to enquire about cylinder they gave me another date 18/3/2008.telling that "ab woh jane do aur ye naya date lo" now my both cylinders are empty.this happening to 3rd time.so please take action against them.girls who are sitting to take booking don't diciency to talk to people.

Every Time Delay in Delivery

HP Cooking Gas — Rude behaviour & non responsiveness of the Gas Agency

Iam a consumer of HP gas LPG with consumer number 621578 and the dealers name & tel no is Sawhney Gas Delhi, tel no is 22526366/[protected]/[protected].I had called the mentioned numbers but no one answered my call when my son went there for manual booking, On enquiring about the Nos. the owner communicated that the numebr had been changed & gave him the same old numbers. One of the employee named Mr. Joshi misbehaved with him.I am not ben able to contact the gas agency on the phone.

Even after introducing very good system of booking the refill on 1716 and through internet, the end result is not satisfactory. We have to struggle in contacting the agency. I would like to bring to your notice that this is not the first complaint against Ms. Sawhney Gas agency Delhi. the agency does not provide the refilling within 24 hours as mentioned at thier invoice (the pledge). i want an action against this agency as they are fooling their customers and harassing them.

HP Domestic Cooking Gas Cylinder — Cylinder not delivered even after 25 days of booking.

I am a consumer of HP Gas at Aundh Gas Company, NCL Shopping Center, Pashan Road, Pune -08. My consumer ID is 631455.
I had booked for refill of cylinder request on 25th March, Booking Ref No. 6821. But not yet received the delivery of cylinder till date i.e. 9th May i.e. even after42 days even after calling multiple times. CAlling on this Aundh Gas company also, is not so easy...after efforts of hours together anyhow could manage to speak to person at this Gas Company and reminded of my booking reference, but every time got reply, cylinder will be surely provided, but in actual I have not yet received the same. The same remains the situation for every refill booking and then I use to go personally and carry cyliner on my two wheeler. Being a lady it becomes at times in-convenient. But, I am compelled to do that due to non-cooperation from this Aundh Gas Agency.
Currently, I am not well, and could not manage to carry cylinder on two wheeler on my own hence, I have been requesting them on regular basis since last Friday, but no luck.

Hence, logging this complaint, with a hope to receive cylinder atleast now. Please do the needful.
Thanks in advance.

Regards,
Kirti Borikar
[protected].

HP COOKING GAS — not responding to phone calls for booking

tyagi gas agency is not respondind to the phone calls of coustomers for booking of gas ........
we are now left with no gas and we bo0oked our gas 1 month ago........
we are odering food or borrowing gas from neighbours.i live in indrapuram F-4054 gaur green city..ghaziabad
kinldy respond to the mail

My consumer no is:615363, Agency name is:MAdhumita gas agency, Ashok nagar, Chennai.

Latest cylinder which we have received was consumed nearly 15days before than normal, would liek to post a compliant over phone and no one is attending the calls for more than two weeks. daily i am trying atleast for 3times.

Added to that more everytime it takes more than 20days to get a new cylinder, we dont have any other options other than going directly to the HP office, which needs a day leave for me.

Will the HP management will attend my call.

PSS Babu

Cylinder not delivered even after 11 days of booking, Number engage
Dear Sir,
I have booked my HP Gas cylinder on Nav 17 but till today (Nov 28, 2009) no delivery. Number is always engaged (i doubt that they put aside the receiver). Even if you get them on phone, they always says it will be delivered when lory of gas recieved from plant. Dont know what to do?

My name is MahendraVikram Singh, Consumer# 607415 Booking#28 Date 17.11.2009
Address-E-754, Sector-I, LDA colony, Lucknow

So I request to please do the needful.

Thanx & Regds
Mahendra Singh
[protected]
[protected]


HP GAS AGENCY NAME: Akta Gas Serivice, Ram Nagar, alambagh, Lucknow
[protected]

non receipt gas cylinder after 18 days booked on dated[protected]

My consumer number is 617952. I am unable to contact Ratna gas agency (dealer code 1515800) on given phone numbers[protected]. Phone comes always busy or nobody picks it up. Would you please help me to send one cylinder. Also please launch a complaint against poor service from the Ratna gas agency. I hope you will get improved the service from them(at least not keep the phone engaged always)

My consumer number is 617952. I am unable to contact Ratna gas agency (dealer code 1515800) on given phone numbers[protected]. Phone comes always busy or nobody picks it up. Would you please help me to send one cylinder. Also please launch a complaint against poor service from the Ratna gas agency. I hope you will get improved the service from them(at least not keep the phone engaged always)

I made so many complaints to Head office : Name Sesachari, email id : [protected]@hpcl.co.in . But it went in vain.

Please advice how to get the new gas cylinders in Tiruvallur... And also let me know the agencies available and address of the same.

New contact numbers for Ratna gas agency are 20040942, 20040943

Dont go for Nagalakshmi Agency in thiruvalur bcz These people service is not good. we cant book and get cylinder in right time. customer cant contact them becoz continuously they keep on engaged the phone.

Raj Flame gas agency — Don't Pick Phone

We have connections of Indian Gas . Consumer numbers are as- Rf 04630. Dealer is "Raj Flame, Delhi-59". Whenever we try to book gas on phone numbers provided by the dealer, no one picks the phone.Ever times is going on busy or cross the full ring no body can pickup the phone . Many times they keep the phone on hold for a long. So it very difficult for us to book the gas on phone. Phone numbers are[protected], 25337713. We are facing too much problem just because the attitude of the dealer.

We have connections of HP Gas . Consumer numbers are as- 605180. Dealer is "D.K Enterprises, Shop No.-22, CSC Market, D-Block Vikashpuri New Delhi-18". Whenever we try to book gas on phone numbers provided by the dealer, no one picks the phone.Ever times is going on busy or cross the full ring no body can pickup the phone . Many times they keep the phone on hold for a long. So it very difficult for us to book the gas on phone. Phone numbers are[protected], 28536842, 45506794. We are facing too much problem just because the attitude of the dealer.

Hi
This is santhosh my consumer no is 617905 it is in the name of Yashoda.Dealer Shakti Gas HSR Layout
My billing adress KAVERINAGAR Mahadevpura Post, ITPL Road, Bangalore-560048.

They are not receiving the call when i phoned to them.Sometimes it will be engage after that it will ring then also they will not receive the call.Pls check with them.

Thanks,

We have connections of HP Gas . Consumer numbers are as- 651276. Dealer is ", kamal gas servise shop no.38 village singal pur shalimar bagh New Delhi-52". Whenever we try to book gas on phone numbers provided by the dealer, no one picks the phone.Ever times is going on busy or cross the full ring no body can pickup the phone . Many times they keep the phone on hold for a long. So it very difficult for us to book the gas on phone. Phone numbers are[protected], 27470952, [protected]. We are facing too much problem just because the attitude of the dealer.

Ur costure care is worst...
We cant express how dull they are,,
we had made complain on 25 Jan they were not ready to send after 30days also.
after saying we will complaint ablut you guys in consumer forum they are ok with is go ahead was thier statment.
n frankly if your agency call LAXMI Gas of Kurla E nehru naga continue to be same we are going to place complaint at consumer forum.

Hpcl — not booking & not dilaver

sir,
my gas no.-200689 sarsavati gas agancy not dilaver gas my booking is 3-11-08 &11-11-08 but not recived my gas mob.no.-[protected], ph.-[protected]

Dear Sir,
I am in a privet job in construction industries and I used to have been transfered after two /three years years.Now I have been transfered from Ludhiana( Punjab) To Palvoncha (A.P), I took transfer voucher for my LPG gas connection and contacted local gas agency to give the gas connection.But I am frustated to listen his reply. He told that no gas cylinder stock is with him and it will take 2-3 month to give my connectin.He is even not receiving my T.V for processing the same.
My question is as follows
1.Can any body continue with his normal routeen without any gas connection/coking the food
2. Is there human face regarding above problem of Gas Marketig companeies.
3.Guide me the procedure so that I can get my connection as soon as possible.

Regards,

B. K Sharma
Mobile No.- [protected].

Dear sir,

we thank you for solve my complaint(reference no.[protected].and i hope this problem will never make in future.

thanking you

Tanuj joshi
[protected]
Consumer No 600729
Name-SH. GANGA DUTT JOSHI
Address
15-12/ 2606 - GANDHI VIHAR
HAPUR
Pincode
245101

Dear Sir

I am your customer who is using your gas cylinder. i am sorry to say that your customer service is very very poor and there is no body who can listen my complain. as today i have dialed your agency phone number for booking my cylinder but since last 4 hours no one is picking up the phone and by chance if they pick it up they behave with me very rudely. and this is not first time every time i have to face this problem. hope that i will get better solution for this my contact no. & my full adress is given below

Name:- Bharat.M.Mamkhav
Adress :- H.no 3/3920 Navapura Kanbi street
B/h Apna Bazaar
Surat.395003

Contact no :- +91-[protected]

Jaykay solutions — No updates after taking money

Hi,
Recently jaykay solutions have posted advertisement for form filling, i have paied 30000 to have contract with client. i had contract with client but once the contract has done . one of ht eperson form jaykay called Mr.Pandey who used to contact me daily till contract but now his phone has been swithoff and they are not responding to mail.
please can any one tell about this company, the company is located at jay kay solutions, chamber 106-108, prajakta house ganghiganj, shahjahanpur UP.www.jaykaysol.net

Thanks
Nissi

Dear Sir,
My consumer no is- 613195. I am using your gas for long times. My dealer (JAY KAY GAS CO, 1, Utadanga Road, Kokata- 700 004.)is always for asking for extra money by any means. I have to buy coupons regularly. I have deposit money for compulsory deposit. At present, they are asking for asking for Rs- 210.00. Rs- 170.00 for new pipe and Rs-40.00 for compulsory deposit for checking.
In the past, none of their service person never visited our residence although they are collecting money by way of deposit for compulsory checking.
Why I shall buy a pipe from them at a much higher price from the market. Difference is more than Rs- 100.00 from open market.
Not only that I always have to pay extra money to the delivery man because they are bringing cylinder for me.
Now, without informing me they have locked delivery of my cylinder, and saying they will not deliver unless I shall deposit Rs-210 for pipe and checking.
I think it is a wrongful act for a dealer to squeeze the customer and always insist them to buying various items at a very high price from the market.

Dear Sir,
My consumer no is- 613195. I am using your gas for long times. My dealer (JAY KAY GAS CO, 1, Utadanga Road, Kokata- 700 004.)is always for asking for extra money by any means. I have to buy coupons regularly. I have deposit money for compulsory deposit. At present, they are asking for asking for Rs- 210.00. Rs- 170.00 for new pipe and Rs-40.00 for compulsory deposit for checking.
In the past, none of their service person never visited our residence although they are collecting money by way of deposit for compulsory checking.
Why I shall buy a pipe from them at a much higher price from the market. Difference is more than Rs- 100.00 from open market.
Not only that I always have to pay extra money to the delivery man because they are bringing cylinder for me.
Now, without informing me they have locked delivery of my cylinder, and saying they will not deliver unless I shall deposit Rs-210 for pipe and checking.
I think it is a wrongful act for a dealer to squeeze the customer and always insist them to buying various items at a very high price from the market.

They were behind me also but i skipped somehow ...i suspected because they don't have office physically anywhere.

vb design for gas booking and delivery system

Hi, .

i like to know ur mail id and conatct details..bec i too have paid some amount...

can u give the account details in which u deposited bec i have deposited half amount atleast rest i can save..

please send his details

like phone no i would like to catch that guy

Krishna

[protected]@gmail.com

Consumer No. 620212, M/s. Sai Gas Agencies, Pallimuk, Cochin-16.

This is my fourth compliant two in Customer Care Cell and in web site no action has initiated, customer in Cochin is totally in active. Even after passing of a month, Booked on vide No. 262319 dt.20.09.09, refill cylinder not yet delivered. On the day of Deepavali no gas empty cylinder we had food from out side, this is a Deeplai gift from HP gas, at the time of Onam same thing was happened, that was Onam gift, since last two days we had food from out side. I cannot afford out side food for every day. This is personal vendetta and ego of Shri. Salim and Shri, . Sathish. My problem is not solved with in two days my entire family will commit suicide.

Dear Sir,
I have booked Gas cylender on 04/01/2010 through phon no.[protected].My booking no.254885 .But it has not been delivered so far.I request you to take necessary action immediately my connection No. 617700
devi dayal gas agancy Sec.8 rohini delhi




Harp hool singh

Mobile No. [protected]

gas — mechanical fault of new booking system

sir,
I m consumer of GEMINI enterprises(indane gas).My consumer no. is-5203A. I have booked it 10 times electronicaly which is the new system provided by the company.Rather then it was not booked due to the electronic fault.Later on i come to know that it was not booked on the day when i go to the agency THEY BOOKED IT. WHAT IS THE USE OF THIS NEW SYSTEM OF BOOKING IF IT WAS NOT SUPPORTING.pls give me favourable support against my problem.i am booking it from 12 dec.and it was booked by me on 20/ jan /2010 when i go to the agency.
name-usha
ph. no. -[protected]

DEAR SIR, WE ARE THE USER OF M/S SHAKTI TRADER, 268/10, JOSHI ROAD, KAROL BAGH, NEW DELHI-110005, TEL.23618868, 23526995, OUR CONSUMER NO.901732, & 901733, OUR CONNECTION IS COMMERCIAL, WE HAVE BOOKED FOR REFIL ON DATED 18-01-10 BUT TILL DATE THE SYLINDER IS NOT DELIVERED. AND ON SHAKTI TRADER IS ALSO NOT RESPONDING.
SO PLEASE CALL THE DISTRIBUTOR AND ASK THEM ABOUT THE REFIL SYSTEM. PLEASE REPLY US AS SOON AS POSSIBLE.
THANKS
ANANT FAB
DELHI

Sir/Madam,

I'm G.Ramsbramanian customer (consumer No.609723)of madhumitha gas agency.I have booked cylinder at the date of 13 of the month of january.But still now they didn't deliver it to my home.Whenever i made a cal they didn't respond me.Moreover if they attend the cal at some they told me that they will deliver on tomorrow.Kindly take necessary action to provide me the supply as early as possible.

Thank you,
G.Ramasubramanian

Dear Sir,
Iam C.Kanniammal custamer
I have booked Gas cylender on 08/02/2010 through phon no.[protected]. But it has not been delivered so far.I request you to take necessary action immediately my connection No. 614715

Sudha Gas Agency
NO:49, Kamatchiamman Kovil Street
Tuticorin 628002
Ph:[protected]

this company it not respond
sudha gas agency.I have booked cylinder at the date of 08/02/2010.But still now they didn't deliver it to my home.Whenever i made a cal they didn't respond me.Moreover if they attend the cal at some they told me that they will deliver on today.Kindly take necessary action to provide me the supply as early as possible

I stongly agree that Kanchan Flames does exactly as this custolmer is saying. i wish to be redirected to another dealer who will be more customer friendly.
Dr N Chakrabarti
VIP Road

I am a customer of HP gas.My consumer no is 624945 and my name is Dr.K.G.Balakrishnan. I booked for gas on 6th Aug 2010, and I was told that I would get the gas by 7th Aug.I did not get the gas till dya before(1th Aug) and when I rang up I was told that it would be delivered on 10th Aug evening. Till today, I have not received the gas cylinder and the phone of the agency remains constantly engaged. The phone nos are[protected]/34/35/36/37. All the remains either unanswered or busy for long stretch of time for the past 2 days.The agency name and address are Maruthi Gas Co, , #3, B.M. Complex, Muthsand Road, Varathur, Bangalore 560087. I think some appropriate action against them is needed urgently.
Dr.K.G.Balakrishnan
12 Aug 2010

iam in west mambalam, iam using the HP gas. the man who was supplying the gas, asking the Rs 20.if i asked the reason, he blackmailed that he won't supply the gas at proper time.this was keep on going long time.i don't know where to complaint.
please take the complaint. if not i will go to customer court.

Thanking u.
venkat

I have booked Gas cylender on 22/10/2010 through phon no.[protected]. But it has not been delivered so far.I request you to take necessary action immediately my connection No. 613562

Dear Sir
I am prasenjit Modak, residence at grafa, solok pally, Kolkata-78 and a HP gas cutomer since 2008.Consumer no:614644.Last wednesday dated 27.10.10 i have received a gas cylender booked on last week.After receiving the gas i have seen gas was continuously leaking and whole home was spread a bad smell.After that I had lodged a complain my nearest dealer ANUKHAN FUEL SERVICE, sontoshpur at 4.30pm.They told me that sent a technician.but they didnot come, and at 6.30pm i m trying several times to their office phone but no one had picked the phone.Then I called emergency HP gas service.At 9.15pm a good technician has come and see the serious issue.And write down a slip to change the gas.Yesterday a delivery man has come and change the gas.

So I kindly request you that see the serious matter and take action against the careless dealer & his stuffs.I have full faith on your service and expect good service in future.

Thanking You
Prasenjit Modak

Dear Sir,
I am customer of the Tyagi Gas Service, Nand Gram, Ghaziabad (HP Gas) since 1996. Before some times Tyagi Gas service has surrendered him and hand over the charge of gas suplies to the Pawar Gas Service, Raj Nagar, Ghaziabad.
My Gas consumer Number is 605784, I have booked my gas on 26.10.2010 and they have said that you have collect the gas cylender within a week. But niether they have provided the gas nor they have contact to me. After that I was booked my gas cylender on 08.11.2010 and they have told me that you did not booked your gas on 26.11.2010 and we booked your gas on 08.11.2010 and you collect your cylender within four days. After passing the Five days after booking the gas cylender, they could not sent the cylender up till date i.e. 12.11.2010. I have two cylender and they are empty now on 12.11.2010. You tell me what is the reason not to provide the gas cylender up till date. you kindly confirmed me at my mobile No. [protected].

Dear Sir,
I have booked Gas cylender on 27/12/2010 through phon no.[protected].But it has not been delivered so far.I request you to take necessary action immediately my connection No. 608684
gaurav gas agancy Sec.20 noida.

thanx
vinod kumar

Dear sir' we thak you for solve my complaint [ refernece no. 10037371 ] and i hope this problem will never make in future thanking you Rajjak Mohammad consumer no.59381 tosham diss. bhiwani haryana

dear sir' i want to active online booking of hp gas so kindly active it as soon as possible i am thankful to you

DEAR SIR, WE ARE THE USER OF M/S JAYGAS, DUDHALI, GANGAVESH KOLHAPUR-416002 TEL.[protected], OUR CONSUMER NO.600862, WE HAVE BOOKED FOR REFIL ON DATED 30-12-10 BUT TILL DATE THE CYLINDER IS NOT DELIVERED. AND ON JAY GAS IS ALSO NOT RESPONDING.
SO PLEASE CALL THE DISTRIBUTOR AND ASK THEM ABOUT THE REFIL SYSTEM. PLEASE REPLY US AS SOON AS POSSIBLE.
DEALER CODE IS 11372800
THANKS

OTARI RAJENDRA
KOLHAPUR

Dear Sir, , ,
My name is Davis Samadhanam my H.P gas consumer no is 612242.. and my distributer is UDYAN GAS COMPANY... sir i am costomer from 3 years and still i am not getting my cylinder at home.. every month i have to go to distributer office.. mostly i am residing outside for office work.. my mom dad are unable to get cylinder from there.. nowadays after booking they said we will end your home and they are not sending the cylinder at home.. there is lots of corruption in UDYAN GAS COMPANY, RANJHI, JABALPUR.. full of black marketing... cylinder is easily available to hotels for 500 rs.. plz solve this problem... and free us from black marketing...
thank you
Davis Samadhanam
costomer no 612242
mobile no.-- [protected]

dear sir' i have a gas clyender and tha consumer no.is 60537 mungipa gas service i am verry sad for hp gas service i booked a riffil on 28.7.2010 by phone massage but they are no give me riffil after around 4 month plz help me and solve this matter os possible soon i am verry thankful to yours karmveer singh vill.baganwala [tosham]diss. [bhiwani] haryana phone. no. [protected] consumer no. 60537

iam very sad for hp gas service the dilavery of 25 days but there is no dilavery after 4 month plz my request plz dilavery in 5 days karmveer singh v.p.o.baganwala .tosham. bhiwani .haryana consumer no. 60537 ph. [protected]

Hi,

I had registered a complaint for delayed release of DBC[protected]. As a resolution, I was asked to contact the gas agency. The gas agency quoted a price of Rs. 2500 for the DBC + a forced sale of a pressure cooker. I was refused a DBC without the pressure cooker.

Is this your idea of a resolution?

Also, had booked a refill on Feb 17th. No sign of it yet. What kind of an operation are your running exactly? Why can't you change the agency? They're really giving your company a very, very bad reputation.

Internet Booking No. : 426301
Booking Date Time :[protected]:49:31

my gas booking no is 467134 booked on 3 april consumer no 617456 but gas is not yet delivered

could you please deliver it

[protected]
suchita
delhi

Dear Sir,
My consumer no is- 204573. I am using your gas for long times. My dealer (Bhawani gas agancy, Bagru, Jaipur)is always for asking for extra money by any means. I have to buy coupons regularly. I have deposit money for compulsory deposit. At present, they are asking for asking for Rs- 230.00. Rs- 180.00 for new pipe and Rs-50.00 for compulsory deposit for checking.
In the past, none of their service person never visited our residence although they are collecting money by way of deposit for compulsory checking.
Why I shall buy a pipe from them at a much higher price from the market. Difference is more than Rs- 100.00 from open market.
Not only that I always have to pay extra money to the delivery man because they are bringing cylinder for me.
Now, without informing me they have locked delivery of my cylinder, and saying they will not deliver unless I shall deposit Rs-230 for pipe and checking.
I think it is a wrongful act for a dealer to squeeze the customer and always insist them to buying various items at a very high price from the market.
i cann't understand your gas booking system or diveler system.pls understand your gas booking and delivery system.
because your system is everytime change.

Dear Sir,
I have not recived any Gas cylender but I have found one sms Your gas has already delivered .But it has not been delivered so far.I request you to take necessary action immediately my connection No. 627476
swamiji enterprisres kolkata..

HP Gas — bad cear

Hi Sir.


Its very Important information to your department i will last 2 months i will try to transfer my connection uttarpara to rishra but your rishra employer not support to me they send me here and there then what i do please help it hardly request to you . i want to solve urgently . I got original Card but i help with my but we collect with black Collect. what I do please tell me what i do ?

Thanks And Regards,
Anup Singh
[protected]

my Consumer detail
consumer no-612771
sb-1013039

I would suggest all not to go for HP Gas, their customer care and booking system is very bad. Please think twice if you are opting HP. My consumer number 615062.

Kunal Nandi

Sir,
Thisis to inform u that we r facing problem in delivery of gas cylinders from the distributor.
Sir last reciept of gas cylinder was on 02/11/11.I have 2 cylinder connection. But till date i have not recieved the filled cylinder.Also the attendant of distributor is very rude.Both of my cylinders r empty from last week and i m requesting to the distributor to provide the cylinder but he is not going to listen anything.
My consumer No.is : 505747.
My Mobile No. : [protected]
The distributor address is :
RUP GAS AGENCY SECTOR-20
PANCHKULA(HARYANA)

Dear sir
i moti ram, ([protected]) s/o of chatar sain ( i am 65 year old men) mentioned sir since 30 days after booking there is no response of gas agency sir at... i visited your distributor and they called me that system is not working proper that why we counld not tell when will your refill delivered they call me " kal aio pata ni time se pahle ajate hai" sir i visited again at dated ... then they also behave very bad with me now their were three girls managing whole ageny they also didnt respond then i tell i compliant your agency " kar de complaint kya karega field officer hamare pass no. number nahi chaal jaa" sir iam in fix position what should i do tell me hope you will not behave like ganga agency
thanking you


GANGA ENT[protected]
M-43, NAVEEN SADAN, DELHI-32DELHI, Dist. DELHI, SHAHDARA DELHI - 110032
Email : ganga.[protected]@hpgas.hpcl.co.in
Phone :[protected]

My gas agency is SMART GAS AGENCY with code no.16283300. My consumer No. is 622851. I booked for refill on 23.12.2011. but could not get the delivery even today i.e. on 27.1.2011. I got the sms on 22.1.2011 that the refill delivery will be made within 48 hours vide cash memo No.162070. But the delivery is still pending. The gas owner Mr.chawla is not responding to my call nor his officials at Lajpat Nagar, New Delhi's officials. This happens every month. Earlier also during the month of October 2011 I made the similar complaint of non supplying the refill at HP Gas consumer zone. Then one official Mr.Vdhyabhushab called me and assured me that this thing will not happen in future. But again the same story is being repeated. Mine is a joint family and one cylinder does not suffice for the whole month. These people of SMART GAS AGENCY do not listen and moreover their behavior is very rude. They do not respond to the calls of the customers it keep on ringing. I assume they are misusing the refilled cylinder. My humble request to you is to kindly check the irregularity and intervene in the matter why there is delay in supply of refill. I also made complaint on HP Consumer Zone and tried to write another complaint but it was posted that my earlier complaint No.11043274 and 11048103 is open with them. On tracking the same it was found that the same has been closed. But on HP Consumer Zone I am not being allowed to lodge another complaint. Kindly help. SMART GAS AGENCY has crossed the height of nuisance. You are requested to kindly check on it and save the people from harrassment being made by the said agency.

Dear sir,

When I was proposed for new connection the distributors(varadvinayak gas agency) are asking to purchase stove. I am having one stove with ISI certified as per the requirement from HP GAS. I dont want to purchase a new one. But these distributors having branch at nerul ([protected], 27720676,[protected]is asking for warranty certificate and bill for the same. But I dont have the same. I purchased it before 3-4 years and I dont have the bill with me. Kindly help me in this matter.One of my friend is received a connection at Kharkhar with out anything and just a reference. Please help me in this matter.
puru

Dear Sir,
I have booked Gas cylinder on 10/02/2012 through phone no.[protected].But it has not been delivered so far.I request you to take necessary action immediately my connection No. 606114 Booking No 239096
KAYAL ENTERPRISE kolkata 700023

maruthi gas company — HP Gas not deliver on time

Its really painful to make a complaint that Maruthi gas agency has failed to live up to the expectation of consumer from HPCL. This agency is now fully involved in selling cylinders on road to illegal uses of cars who should have commercial cylinder. the staff at this agency is making false promises to me for past one year and delibrately the gas is delivered after 45- 60 days of booking with sily excuse of nonavailabilty of somebody at home whereas my house is never locked due presence of full time maid .this situation is continuing for a period of one year and my booking & delivery records may be checked.there are a lot of customers who thinks the same way but keeps the mum as HPCL do not have any customer care for such complaints. In my view the officers at HPCL has some nexus with this agency otherwise their franchise should have been cancelled a long back. It is requested that an immediate action shall be taken or i shall raise the matter to the highest authorities

I BOOKED FOR NEW CYLINDER ON 30TH MARCH IN BHAVANI AGENCIES AT CHERTHALA { COS NO 604711 ) BUT THEY DIDN"T GIVE THE CYLINDER AND BEHAVE ME RUDLY. 2 DAYS BEFORE.IN MY PHONE I GOT THE MESSAGE I WILL GET THE CYLDRE WITHIN 48 HOURS

my gas pipe is likege, but deler not take necessary action, plz do the needfull asap, my gas conection no ic 655697

home delivery

dear sir every time home delivery late consumer no. 603265 agency shree hp gas agency khamtarai raipur c.g.

HP Consumer Gas — Very Very Worst service From HP Consumer GAS Distributor

I have a HP consumer GAS connection in MARUTI GAS SERVICE - NAMAKKAL - TAMILNADU - INDIA. They are providing gas cylinder every 50 days once. This time period is so long. I don't know the datealis about booking time period b/w two consecutive booking. But this 50 days is too much. If we ask new cylinder before 50 days they won't provide. The indian Government must inform the proper rules about consumer gas service prcocedure to customers. In most of the places the Distributors will sell the cylinders with high price in BLACK MARKET. I think for this reason only they are increasing the duration b/w two consecutive bookings.

Regards,
Suresh.

sudha gas agency — additional cylinder

sir/madam, i ashish tyagi from tuticorin consumer no.632033
sir our dealer had not giving us addtinoal cylender from last one year i asked more then 10-12 times but he blacked all plz pay little attention toward's that .
plz repply soon .
ok thanks sir .
your's
ashish

HP Gas — No response to customers

Hi,
i went to Praveena Gas agency in Hyderabad at Chintal.They will not provide the information to the customer & they will not give proper response also.

customer care and phone system is very bad...
many times call on hp gas booking but not response

HINDUSTAN PETROLEUM LTD- GAS AGENCIES — NOT EASILY REACHABLE, NOT CUSTOMER FRIENDLY, NO ON TIME DELIVERY

I am having only a single cylinder connection and whenever i wanted a refill i am not able to reach any of their phone numbers . It is always engaged . I am a working proffessional and i have to spend my time to go their place which is nearly 2 km away from my house to book. Also you have to face a unsavoury welcome from them, the way they speak, i dont know how these people were selected .

It takes nearly 21 days for refill . What will be the position of a single cylinder household? and i can see the delivery boys deleivering the cylinder which is booked on my name to another household in black market .

kindly look into it seriously or i will be disconnecting my services with HP .

my consumer no - 621365
saveetha gas agency - adambakam, chennai[protected],[protected].

The irony is you will not be able to reach these numbers even after office hours. They have set like that

HP Gas- Ludhiana — the worst excuse ever

where is the friendly gas- HP _ when you see one please show me too, exspecially in Ludhiana.
I went to Kaypee Gas Agency near Jagroan Bridge to get a "transfer in " from another city.
I met a rude face saying that she cannot issue cylinder because she does not have "paper" to type the transfer in, saying it wil take one week to get the paper. Absolutely rideculous!!! people like these should be put in jail and the gas agencies taken away from them but as things would be she would have STRONG political connections. God help india from the indians.

hp and all gase — miss using dom cylinders

dear sir miss using dom cylinders in hotel, bar diwali mela stall ord factory chanda and ord factory chanda canteen using dom cylinders sir ple take action

I am ankit.I have came from allahabad to ghaziabad my gas company is vashanio gas service in allahabad.Which was sealed by D.M. what can I do piease give me contact no.

Priya Gas agency - HP — Too much delay in delivery

I have booked cylinder on[protected], on that day they have told me within 10 days can expect cylinder ( we are 6 in family members ) One cylinder can be used upto 30 days only after that we can't. In this situation, they are taking too much time till today, I have not received the cylinder - very poor response from preya gas agency (slapped the phone much irritating one) - tiruvottiyur, near by people are getting cylinder regularly, we are new to this area (also we have enquired the delivery man he told that "no bill available in your name". but past seven days daily, I have received the information from preya gas agency that I will get the cylinder today itself, but no cylinder has been delivered. we are in crysis, kindly help us to get the cylinder in stipulated time.

HP Gas — Don't have manner to talk with customer

Amrapali Gas Agency, chinchwad based distributor for HP gas. There owner/manager dont have manner to talk with customer also he dont have knoledge about the product and status of requests made. Dont have to listen to others, its shameless to have such manager/owner.

HP Gas — WORST CUSTOMER SERVICE

I have a HP GAS connection vide Consumer No-610553, at HP GAS DEALER :SMRUTI GAS, 194, Bapuji Nagar, BHUBANESWAR, ORISSA.The aforesaid dealer is turning deaf ear to any complaint in any mergency case in last couple of months.I have sent my complain through this forum one month before, as the dealer was not responding and registering complaint.Rather the staffs misbehaving when we are persuing them about our complain.Everyday they are telling we will definitely send our mechanic to check your connection.They are also not delivering refill cylinder timely.The office phone is showing busy always, so it's really difficult to lodged a complaint at the time of need.Please take appropriate action as this became a regular feature of this dealer.

am agreed on above complaints . Staff is irresponsible and don't have manners to speak to costumers.
hp gass vadgoan sherry lady ms archana is very rude.she don't have manners to speak to customer, sending gas delivery purposely late .

Dear Sir,

We are customer stay in Malad & wants to book a cylinder. The phone is not working for this number[protected] & the number[protected] always busy.

Pelican Gas Agency Tel No.-[protected]/22751976 are not working since one week. Iam not booked my refile.please give me solution.

Ashok Goswami
Booking No-621121
A-253, New Ashok Nagar
NEW DELHI-110096

Dear Sir
I have applied for second cylinder on 22.08.08 at Bhutadi Zampa Vadodara (Gujarat), but still there is no responce from your company
Details of the requisition are as follows
Customer ID : 624842
Requistion no: DBC 497, 16th Register

Please do the Needful.

Regards
Dr. Ashvin K. Patel

I had reuqested for a Second Gas connection on April 2008. Till date I have not recieved it and whenever I walk into the HP gas station I get no response on this.
I had applied the same at maruthi gas agency ( HSR)
Customer ID:618722
Booking ID: 2112

Please look into this.

Regards,
rohit
[protected]

Hi

I want a new gas connection, Bharat Gas .
But Distributor is telling me that i need to wait for 1-2 month .
I heard that new connection takes no time as per GOVT. .
Kindly clarify .
I want to take new connection from Bharat Gas, Hinjewadi .Pune
My phone number is [protected], [protected].
Kindl lend assistance .
Thanks
Yashpal

I also have the same pain with HP gas supply with the agencies. Plss pay attention AUTHORITIES.

I had booked my gas and received today i.e. 13/08/09 But the gas supplied was without a seal, and the cylinder seemed to feel empty. i asked the gas fellow to give me a cylinder with the seal. he managed to bring one with a seal which didn't look very genuine, any ways he said that he would check the cylinder for leakage and he pulled the seal in such a way that the seal came out fully without breaking. he kept the cylinder and wanted to take back the seal so that he could cheat someone else.

please ensure that you look into this matter, and take prompt action against them so that we are not cheated.

Edwin.

dear sir,

i have a connection in my village but i want to change the connection from my village to present living city that is hyderabad.
can it possible? if so, please send details to my email id.

my village : khammam
now:hyderabad.

I have booked refile gas cylideer on 18.08.09 and alloted gas dt.28.08.09, at the time of delevering I was not available i.e just for half an hour.Immedialtely I contacted the dealear M/s. Sai Gas Agecies, Cochin-18. They informed there was no staock of cylinder and will take one week to deliever, I got suprised the same day where the stock vanished.Till to day i didnot get the refile cylinder i.e even after passing of more than three weeks.My consumer No. is 620212. Staff is irresponsible and don't have manners to speak to costumers. Is it we may called so called friendly Gas.

i would like to know about the name transfer from daughter name to father name.kindly provide the details and procedure.
thanks,
p.k.rajagopal

HP Gas — phones not working

sir u are very prestigious company and some are spoiling your name by not giving proper services...
sir i am calling in devidayal enterprises for the last 15 days and none of the phones are responding....there are 4 numbers....then i call the emergency cell no.but its also not working......
its not for the ist time ....
sir if some mishappening occurs were should we go...
sir i request u to plz give eye on such companies....
my consumer no is..620768
i m customer of devi dayal enterprises rohini

Dear Sir,

I shifted from Mumbai to Noida, So I took the TV (Termination voucher) for transfer connection of HP Gas from Mumbai with all formalities.

In my TV, transfer location is mentioned as "SAFE CUSTODY" because at that time it was not sure about the location whether I have to stay in Noida or delhi so in safe side dealer mentioned "SAFE CUSTODY" in the document TV.

Now here in noida's delear is creating problem they are telling instead of "SAFE CUSTODY" it should be transfer location as NOIDA. Due to this they are not agree to transfer my gas connection .

Can you suggest what should I do pls let me know in details.

Thanks,
Rohan

Consumer No. 620212, M/s. Sai Gas Agencies, Cochin-16.

Can the friendly gas can supply one cylinder for every month, there is no system in supplying gas cylinder booking on 18.08.09 and deliver is on 19.09.09. I do not under stand the criteria for delivering the cylinder, the agencies always avoiding the customers and pass on negative message i.e cylinder will supply next week and go on. Getting your customer care in Cochin unit very difficult, I do not know what the function of the Customer Care in Cochin is?. I booked refill boking no. 262319 dt. 20.09.09, saying deliver will be on only after 19th October the clerk sitting on telephone is not interested hearing customers problem and never conveyed correct message. Since one year I am hearing shortage of cylinder this shortage only for poor customers, when will be shortage ending. Begging for cylinder from your agency is highly objectionable. Being so called FRIENDLY GAS is not fit in the case of your SAI Gas Agency, Cochin. Friendly means only for influential individuals/agencies and not for poor customers.

this is my second complint that i have placed before hp gas cumer care first it was went in vein. this time authority may please open the eyes and please see the poor customers compliant

Yesterday there was a major gas cylinder leakage in my house because of the washer problem in the cylinder. I gave a call to the HP Gas agency (Manjunatha agency, JP Nagar, Bangalore) to send some one immediately. They casually said they will send some one in 2 hours. Then i mentioned that its a major leakage, they agreed to send in half an hour. In the mean time i removed the regulator myself and disconnected the cylinder. I was waiting outside my house so that I can help them locate the address to learn that no one came even after 2 hours. Is this the response we get for emergency calls? What if some accident had happened just because of this? I here by lodging a compliant against the Manjunatha agency for not providing adequate service. I request the concerned authorities to take the strict action.

I am stongly disagree with HP gas service in tiruviyanmayur, chennai. I want new connection when i spoke with the staff i really think that i don't need hp connection. HP is showing their poor attitude when we are in need. HP has forget how to speak with their customers.
Stupid HP employees spoil the human behaviour. I don't know whether HP is wantedly doing this or they forget they are indians.

Today 09.12.2009 I signup on http"//jihaan.hpcl.co.in for online booking purpose. I registered as email [protected]@jihaan.hpcl.co.in & when i log in I received a message i.e. Your activation sent on [protected]@jihaan.hpcl.co.in

How i can activate?

Looking forward to your reply as soon as possible.

Thanks and Regards,

Rajendra Yadav
(Existing Customer)

Consumer No. 629457

Respected sir,
i am one of the custome of HP Gas.

HP GAS SERVICE
ARUNODHAYAM GAS SERVICE
166, C-1, Near LIC, Sirumugai Road,
Mettupalayam - 641 301
Tel : 222644, 221345
this is the service details. the service is very worst, they will take long time for delvery the cylinder, customer booking also not pick the phone in long days. and they not responce to the customer. we are not satisfy their service. customer satisfaction is very worst... plz send this message to top level management...

i have applied for a gas connection in HP Gas Ltd. 1 week ago, and they commit me through sms on last saturday that u will get it by monday now its two days more but i havn't received any kind of response from the HP Gas Distributor.
Agency Name: Sursuman Gas Agency
Manger Name : Ravinder
Further, I am very fed up of their customer relationship skills, even i am in a doubt how they serve their existing customers.

Kindly resolve the problem i am facing, i m highly oblige to u.

Regards,

Raj Kumar
Customer
[protected]

Dear sir,

I am an HP customer since last 10 years, My consumer # is 600790

Since last two years our distributor is:
Kamala Gas Agency
#442 11th cross MS Ramaiah Layout
T Dasarahalli
Nagasandra Post
Bangalore 560073

Every time we book for a cylinder with the above gas agency we have had issues with not being responded on a timely basis.

First of all the telephone lines are not accessible as nobody responds when called,
If in case we manage to reach someone over the phone then they respond stating that the gas cylinder will be delivered in next two day, but at least it takes 5 to 10 days for them to deliver the cylinder and this is done only if there is a repeated followup from our end, Even by having 2 cylinders we are not able to manage with them because of repeated delay in delivering the cylinder every time it is booked, coz as per the procedure the next booking is accepted only after 25 days from the date of delivery of the previous supply.
for example we had received the last supply on 14th Nov 2009 and now we have booked for another cylinder on 10th Dec 2009 however its 16th Dec today and we have still not received it. The present scenario is that both the cylinders are empty.
Even today they had promised that the cylinder will be delivered at any cost but we did not hear any response till 4 PM, when called back the receptionist by Name Ms Sri Devi informed that there is still one more hour left for the day, but we have not received it till 8 PM,

Sir, this is the worst service we have received since the time we have being dealing with the above agency, The attitude of people who receive the phone is even more horrible, we request you to take appropriate action and ensure that this negligence from the gas agency will be dealt with in appropriate manner

Mostly agencies number don't work and customer care people are not having manners how to talk with customers always they people feel nap on call. Last three days I am trying to contact Sarita Vihar gas agency but till no response. I tried to contact through mail ('prem.[protected]@hpgas.hpcl.co.in') but no response it is really very worst services of HPCL. It such like "naam bre or darshan chote".

dear si / mam

this is to inform that you not getting my second cylender up to till date 18 des. 2009 connection purchessing date 14 oct. 2008

I am gopal shivram bawane one of your user last 1 years mores
cosumer number 638252
I purches from h p ashirwad gas egency bhosari pune
cell no. [protected]
[protected]
[protected]
I told this my problem egencys manager but they was not taking serious

second cylender getting date 17 nov. 2009 no. 3465
but not getting second cylender me.
look in to the matter

take corrective action immadaitly

send me reply

your proud up cosumer

Gopal Shivram Bawane
cell no. [protected]

Consumer No. 621077
gas delivary let
not recive by cylinde

HP GAS AGENCY (PREM GAS AGENCY IS VERY BAD AGENCY NO BODY LISTEN CUSTOMER PROBLEM AND NEVER PICK PHONE

RESPONSE IS POOR . PHONE DOES NOT ATTENDED BY THEM . WANT TO CHANGE THE DEALER.(LAXMI GAS A--31, NEW KRISHNA PARK, NEW DELHI 110018. CON. NO.686183. ) (TEL. NO.25553388,[protected]

customer care and phone system is very bad...
many times call on hp gas booking but not response H.D. SHARMA Con.no 686183 my tel. no [protected] dealer is LAXMI GAS A--31 KRISHNA PARK, N.D. 110018 PH NO.25553388, 25507388. I WANT TO CHANGE .Agree for poor

i have book a gas cylinder from hp gas agency(jagat ram and sons talab tillo jammu ) on 1st january under s. no. 157 but till date no responce and home delivery of the cylinder has been made by the concerned agency which shows bad impression to a such big company which has now became daily precedence by the agency holder .
awtar krishan bhan
h.no. 97 lane no.4 udhayala bohri jammu(j&k)
[protected]

HP gas dealers very badly require training on customer service and operations. I am really surprised to see such level of poor customer care.

They have given us one cyliender & told us you will get one another in after two months it is ok no problem. But when the our first stock is finished & i already book gas cyliender on date 7 Jan 2010 but they still not deliver at our home which is near to area.

So how can we bear this troublement.

I booked my cylinder on 1st of january at DEVIDAYAL ENTERPRISES and when tried to know the status of my booking it said all the bookings upto 6th jan has been delivered...though it wasnt delivered to us..

We again booked it several times and our last booking was on 12th JAn...and still the cylinder is not been delivered..when tried to call at the complaint number no one even bothered to answer the call...

I read it in the newspaper that all the bookings of cylinder would be cleared in 48 hours..and as you can see its been much more than that...which comletely contradicts what you say about your service and the what kind of service you actually provide..

hoping for the earliest action, here i mention my details...

Booking number-260302

CONSUMER NO.-610533

NAME- CHAND BAJAJ

ADDRESS- H.NO.156/1, POCKET D-6, SECTOR-6
ROHINI, DELHI-110085

Devidayal enterprises
(shop number 17, C.S.C 1, POCKET E-15, SECTOR-8
ROHINI DELHI-110085)
tel. number[protected], 27940104, [protected])

HP Gas — CUSTOMER SERVICE NO. NOT WORKING

I M TRYING TO MAKE CALL ON HP GAS CUSTOMER SERVICE NO O[censored].P.[protected]. BUT THIS NO. IS NOT WORKING FROM LAST 2-3 MONTHS. THERE IS NO OTHER NUMBER TO MAKE CALL FOR U.P. SO PLZ REMIND TO HP HEAD OFFICE ABOUT THIS ISSUE.

THANKS & REGARDS

iam applied at last december 12 2009 she is tell it will comes to 15 - 20days but noe date is 4/2/2010 iam not received gsa connection that bledy buggas guy is telling re applay now i will try give connection with in 1 month.

dont tack hp gass connection

lakshmi gas agencies
hyderabad, moulali

Dear Sir.

My gass supplyer agency name is Dashmesh gass booking is very deficalt and theres staf also very careless, when i am booking gass they says u will get with in 3day but they nevr do that, i have to visit agency personaly every month, why they are given facility booking on telephone. this is very deficalt for us to manage.so pls advise us what shall i do ?

I have booked HP gas cylinder more than a month but they are not delivering cylinder.

Every time they only book the complaint

The service is worst.

Hi,
Dear sir/Madam

I have HP gas conection.
i have complent lst 4 days in wadala agency.
but koi sunne wala nahi hai. mera gas likage ho raha hai. agar batla fat gaya ya kuchh ho gaya to kaun jimmedar hoga.

I booked gas for home delivery 6 days back and my booking no is 3/23 but till today 11.02.2010 not delivered. Whenever i make phone call to their representative, he says it will take 4-5 days more to deliver. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with us request you to kindly take necessary action on this and please ask them to deliver the gas as early as possible.
My consumer no is. 618467

Regards
Shameem Khan
Raipur
[protected]

I was book a Extra cyllender tank(Rs.1800 Paid at the time of booking Extra Cyllender) from Kiran Gas Agency, 9 Anchor House Kondhwa Road, before three month. they has given me one date (05/03/2010) for delivery of that cyllender but when i was there they told me that come at evening the owner of agency is not here, i ask detail then they told me that the person who booked that cyllender was frod person and he has been terminated and you have to pay again for extra cyllender, i have already paid Rs.1800 Rupees and i have receipt for that. Then told me that what i do now??????
Please help me.

Regards
Geeta Agarkar
[protected]
(Existing Customer of HP Gas)

i booked my gas connection on 14th feb and i also called many times for delivery but representative every times told me for tommorrow till today i cant take delivery of gas...my connection no. is 1901 on my mother's name that is Mrs Tasleem Ahmad residencial of Moradabad (U>P)...

Regarding Prem Gas Service...
Sarita Vihar, New Delhi-25...
Director:- Sudha Kumar

Very bed behaviour of staff of this agency..
They do not know, how to talk from customer..

Dear sir,
I V.B.Madankar have been transferred on job from Ankleshwar city to Navsari .
For transferring my cylinder and regulator from Ankleshwar to Navsari I went
to Avdhoot gas agency but agency representative told me that
agency is closed and i will have to go to Bharuch for surrendering my cylinder
and regulator, when talk to representative at Bharuch agency he told me to go
to Navsari agency, and ask them to transfer the same "ONLINE".
When visited at Navsari agency (Mehul Gas Agency) they refused to do so
and told me to go to Bharuch to surrender the cylinder and regulator and affix the
stamp of transfer on original paper.
Sir, would you like to explain the correct procedure to transfer Cylinder and Regulator
"ONline".
Also it is to mention that M/s Mehul Gas Agency is issuing new connection to customer by compelling to purchase the gas stove with at his own rate and then
only issuing the new connection.
Sir, it is requested to stop such forcefully issuing practice immediately to save
public interest.
T/Y
V.B.Madankar
Mo. ([protected])

here at HP GAS shankerpally Ranga Reddy Dist. taking New domestic gas connection cost Rs. 4700/- and double bottle Rs. 1800/- plez. take action to give correct cost of new connection and doble bottle cylinder take immediate action. if you have that right you take action immediately, after enquiry of this cost.

Customer 618816,
Name: K. Adaikappan

Agency: Priya Gas Agency,
No.18, ABC Avenue, Kaladipet, Chennai - 600 019

Booked on 13.03.2010 till now we don't receive gas but phone also not response?

i want gas connection of HP Gas it will be available in janjgir champa

HP Gas — Delay in supply, extra charges, poor telephone response

My dealer of HP gas is Kalkaji Gas Sevice. i would like to post 3 complaints.
1.There is always a long delay in delivery i.e Last time I booked a cylinder on 13 may 10 and delivered on 11 june 2010 and this time booked on 14 june 2010 (22 booking no.)but till date (14 july 2010)delivery has not made.
2. For every delivery they charge Rs 15 extra.
3. Phone call is never entertained.

i had taken new cannecation at shrii entreprisses at bijapur but after taken slip to take cylinder, telling that u shold take from goddvan but as i reach goddavan thay told that cylinder not in stock, i told also supply to my home but thay told yhat not possible.
after 4th time, i misss the slip, i dident get my cylinder, so what is solution for that !

from s.naik

sahdev tyagi
bijnor u.p.

I have booked refile gas cylinder at V.S.M. GAS AGENCY BIJNOR U.P. on 30.07.10 but gas not delivered so far. she says there was no staock of cylinder and will delivered till 15.09.10 I got suprised the same day where the stock vanished.Till to day i didnot get the refile cylinder i.e even after passing of more than one and half month.My consumer No. is 16780 Staff is irresponsible and don't have manners to speak to costumers.

My HP gas consumer no. is 613004 with M/s Geeta gas, Pali, Rajasthan. I am regularly harassed and put to inconvenience by the representatives who attend the calls. tereis delay in supply every time. this time i booked my refill dated 08.08.2010. Still i did not received refill. My address is: Panna Lal Regar, 2-B-18, New Housing Board, Pali-Marwar (Rajasthan) 306 401. I visited four times during this last month but still did not got refill.
I hope favourable action will be taken and regularise supply to me in future.

sir my consumer no is 609501 n.v.murthy booked gas on 4/9/1. still not yet delivered i am trying phone from morning 8am to 10 am but no lifting the phone if it is wrint they are cut the phone the phone nos [protected], [protected], [protected]. this is vanasthali gas service at vanasthalipuram hyderabad/500 070. please take early action thank you sir waiting for gas now there is no gas sir thank you yours faithfully N.V.MURTHY.

I am consumer for your HP gas . My Consumer no. 513741, Distributor"s name- Saraswati gas Agency, Jaipur ( Rajasthan ) Distributor Code No. 965810. Maine 22.08.2010 ko gas cylender book Karyaya tha. Gas nahi aane par maine agency par sampark kiya to unhone kaha kal lag jayegi. Lekin unhone gas cylendar Mughe nahi dekar kisi dusare person ko black me sale kar diya. and meri next booking selg 28.08.2010 ko kar di. 02.09.2010 Ko contact karne par unhone kaha ki your booking date 28.08.2010 hai cylendar kal ayga. but I say ki maine to gas book 22.08.2010 ko karvai the lekin unhone manne se inkar kar diya. Bar Bar sampark karne par bhi unhone gas nahi bhegi. 17.08.10 ko sampark karne par bataya ki apk booking date 10.09.2010 hai so 1-2 days me ayge lekin Your HP jaipur office me contanct karne par bhi kal 18.09.2010 ko cylendar aaya . I request to you Ki aap Pratap Nagar, Sanganer jaipur me dusari gas agency Khole Nahi to usko change kare and usko punished kare.thnaks Rajendra Kumar Agrawal, 162/186 Kumbha marg, Pratap Nagar, Sanganer, Jaipur ( Rajasthan ) My Mob. No.[protected]

I stay at Mira Road, 1 month back i had booked a gas at 3, New Saphalya CHS, Sheetal Nagar, Mira Road (E) - 401 107. but till now gas have not come. when tried calling on 28114879/ 28116484/ 85 they dont answer the phone. when i visited there office personally they said you have to check your gas first from our concern person then only you get a gas.

Hi this is Jeevarathnam Chimbili having HP gas connection my customer no. is 626167, I have booked a cylinder 3 weeks before from savita gas agency in adambakam chennai. still its not delivered. daily i am calling every time they are saying today you will get it.
I called delivery guy he said he need money to deliver, they wantedy delaying has delivery unless other wise we give some thing to delivery guy he will not deliver on time

it's too bad agency people are directly harassing customers

SIR,

I AM OM PRAKASH BAIRWA, STATE PROJECT DIRECTOR, STATE PROJECT MANAGEMENT UNIT- MPOWER, JODHPUR
MY HP GAS NO.511597 SUSHMA BAIRWA, 257 PARSHAV NATH NAGAR NEAR AIRPORT SANGANER JAIPUR AND OTHER NO. 513453 SANDHA LAL MEENA 233 PARSHAV NATH NAGAR AIRPORT SANGANER JAIPUR
YOUR SERVICE DELEVERY IS VERY LATE BEACUSE SOME TIME YOU ARE DELEVER IN BLACK
PLS, TAKE ACTION IN THAT ACTIVITIES

Dt.[protected]
Dear Sir,
I am a consumer of HP Gas, since a very long time. My consumer No. is 48209, in the of name Ms. Rajamony Kumar, registered with Raka Gas at Chinchwad, Pune.

It has become almost impossible to contact them on phone for booking the gas cylinder. Even after trying for more than 50-times in a single day, I could not succeed. The Phone is either engaged or no one will pick it up, in case of ringing. The phone Numbers I have tried are[protected] and[protected]. Can you please suggest a way to contact them, other than personally visiting the shop. I am fed up.

Thanking you,
Rajamony kumar,
Ph.[protected], Mobile- [protected]
e-mail : <[protected]@gmail.com>

hi,
i am debasish, i need anew connection, & i went to your delear point at kattak
prateek gas, told me that yu have to apply in yur e-mail.
Unfortunate to say tht I have applied, but no result.


plz look at the matter & do the needful, as which i must be obelize,
yurs debasish
e-mail =debasish.[protected]@gmail.com
mob=[protected]

i am the customer of HP gas, now a days people are very busy with their work, but when the time arises for booking of gas, it is a very tough time, when ever u call phone no are busy, more then two hours i[censored] try also no wont connect, so i suggest to the HP GAS SERVICE DEPT to cancel the service of phone complaints, i am the customer of mettuguda comes under Tarnaka distributor, personally i gone to check really phones are engage, i saw staff who are working their decreased the ringing volume of the phone, and sitting idle but not lifting the phone, wantedly put the phone in engage mode, i personally request u to sit in front of the phone and book a gas,
our technology is increased but still we are lacking in this small issue, this is a service dept, so kindly understand the pain of the customer, personally going to book the gas is really tough time, i kindly request u look in this issue,

Savitha Gas Agency Tel No.[protected], 43559809 are not working since one week. Iam not booked my refile.please give me solution.

my cosumer no.623416


Regars
Shobana

I was booked gas for home delivery 4 days back but till today[protected] not delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with us request you to kindly take necessary action on this and please ask them to deliver the gas as early as possible.

I read it in the newspaper that all the bookings of cylinder would be cleared in 48 hours..and as you can see its been much more than that...which comletely contradicts what you say about your service and the what kind of service you actually provide..

hoping for the earliest action, here i mention my details...

Gopal Singh
42-B/Sector-IIE, Kamna, Vaishali
Ghaziabad
Consumer No:706222
Mobile No.[protected]

Gas Agency: Panwar Gas Agency
Raj Nagar, D.D.A. Market
Ghaziabad
Delhi-201010
Phone:[protected]
Landmark: Opposite Ing Gram School

dear sir ' i have gooking a cylender but i am verry sad for hp gas servise the dilavery of gas 25 days plz my request kindly dilavery soon as possible thanks

dear sir i have booking rifil but iam verry sad for hp gas dilavery of gas 25 days plz my requset kindly dilavery as possible soon my no.is 58628 yamin khan tosham diss. bhiwani . haryana phone . no [protected]

dear sir my name is shobha devi my consomer no is 618727 muze bauat pareshan kiya jaa raha hai mari booking ko aaj 25 din ho gaye hai abhi tak gas ghar par nahi aai hai aur hamse khbi id mangi jaa rahi hai id dene ka baad bhi hame khoi javab nahi nmil raha hai

i am belongs to rajkot and have a hp gas connection since last 6 year and currently having huge issue in getting celender from m/s dhara agency rajkot and not getting proper reply from agency, and when i talk to main person of agency for make a complain she asked to no issue you can make complain any where we never bother, my complain, so pls let me know to whome i have to contact at rajkot for proper service and answer.waiting for fevrable reply, and they are not book celender before 21 days of deliver of one bottle so is this policy of company?

Today 10/12/2010 I signup on http"//jihaan.hpcl.co.in for online booking purpose. I registered as email [protected]@jubl.com & when i log in I received a message i.e. Your activation sent on [protected]@jubl.com

How i can activate?

Looking forward to your reply as soon as possible. pl confirm it my mail [protected]@jubl.com or cell

Thanks and Regards,

T N Tiwari
(Existing Customer)

Consumer No626216
cell-[protected]
e [protected]@jubl.com

Hello All,

I agree with all teh above comments. HP distributors have most pathetic service. I had booked gas on 14/12/2010 and till date I have not recieved it. I have tried calling them over 50 times. Most of the times phone don't get connected and at times if it does get connected, nobody picks up. I tired of this service. It is very disappointing to pay and not get the service.
Am located in bangalore .
Consumer No: 639076
Gas agency: Manrath enterpises, hp Gas, domblur 2nd stage bangalore 560071
Agency Phone is as follows :[protected], 25352033, 25355518 and 41152085

My Contact No: [protected], Email: s.[protected]@gmail.com

Regards,
Pramil

Hi,

I had registered a complaint for delayed release of DBC[protected]. As a resolution, I was asked to contact the gas agency. The gas agency quoted a price of Rs. 2500 for the DBC + a forced sale of a pressure cooker. I was refused a DBC without the pressure cooker.

Is this your idea of a resolution?

Also, had booked a refill on Feb 17th. No sign of it yet. What kind of an operation are your running exactly? Why can't you change the agency? They're really giving your company a very, very bad reputation.

Internet Booking No. : 426301
Booking Date Time :[protected]:49:31

God Gift Gas Service
C/o Gulab Singh
60 Feet Road Ballabgarh Faridabad. Haryana

I am Roshan kumar from ballabgarh the service detail the service is bad & attitude is very very wrong.because poltical backgaround.& sent % black marketing I want reailly that gas agency closed very earlier

I have single cylinder and i want second one, iam from Lonavala, our agencies name as PARMAR GAS AGENCIES . they demand me diffrent papers, i want to know what kind of documents company want my cell no. is [protected]

Dear Sir,

We are customer stay in Malad & wants to book a cylinder. The phone is not working for this number[protected] & the number[protected] always busy.

ITS VERY VERY WORST Customer Service...I want to Refill My Cylinder.(Past one Week I tried These Numbers :[protected], 27032515,[protected] But no one giving response?????????????

My self R.Ramesh having my consumer numb 619956 at sandeep gas agency, srinagar colony under above consumer, have been transfered to some other agency, plz arrange to deliver refill gas cylinder to me as soon as possible.

With regards

R.Ramesh ([protected])

I have a strange complain against HP gas on line booking service by net.i had booked on line request for refilling by internet as well as on telephone also and within seven days i got the gas cylinder at my door step but at the window for booking on line by internet it is still showing "pending". so i am unble to understand how to book request for refilling again or whether my gas agency even attend/entertain the booking on internet or not. i think i have to book for refilling by teltphonr only. there is no meaning of booking for refilling by internet.i will be highly obliged if you can clarify the above.no doubt your service is satisfactory for me. thanking you.

regards,

BK Lal
e mail: [protected]@nic.in

I transfered my gas connection from naval station karanja Mumbai to kalyanpur Lucknow UP. I given my paper to HP gas dealer at Lucknow for transfer but. after checking he told me that your connection has not been transfered . Immidatly I called my previous HP gas dealer at Mumbai that my transfer has not been made then he told me that as per his record it has been transfered .In this case what I should do? Kindly let me know.My TV no 1002967 and SV no1002967 both dated 28/11/2007

Respected sir,
I have booked my cylinder on 20/06/2011 ... on that date my HP gas refill booking was accepted and my booking number was 215847 but they cancelled my booking and said your new booking number is 217815 ... but today is 3/07/2011 and from 20/06/2011 to 3/07/2011 yet i never got my cylinder ... still waiting here, there is no responce from your company ...
customer care and phone system is very bad...many times call on hp gas booking but there is no any response

Abhishek Gas Agencies
1617, 1st Phase, 5th Stage, 1st Main, 1st Cross R R Nagar, Residency Road, Bangalore, Karnataka ( Central ) - 560001
[protected], 28606299

Details of the requisition are as follows

Customer ID : 607239
1st Booking No: 215847
2nd Booking No: 217815

Regards
Rajiv Kumar Jha
[protected]

Abhishek Gas Agencies — from 20/06/2011 to 3/07/2011 yet i never got my cylinder

Respected sir,
I have booked my cylinder on 20/06/2011 ... on that date my HP gas refill booking was accepted and my booking number was 215847 but they cancelled my booking and said your new booking number is 217815 ... but today is 3/07/2011 and from 20/06/2011 to 3/07/2011 yet i never got my cylinder ... still waiting here, there is no responce from your company ...
customer care and phone system is very bad...many times call on hp gas booking but there is no any response

Abhishek Gas Agencies
1617, 1st Phase, 5th Stage, 1st Main, 1st Cross R R Nagar, Residency Road, Bangalore, Karnataka ( Central ) - 560001
[protected], 28606299

Details of the requisition are as follows

Customer ID : 607239
1st Booking No: 215847
2nd Booking No: 217815

Regards
Rajiv Kumar Jha
[protected]

Respected sir,
i am one of the custome of HP Gas.

HP GAS SERVICE
NARAYANPUR C.G.
494661

this is the service details. the service is very worst, they will take long time for delvery the cylinder, customer booking also not pick the phone in long days. and they not responce to the customer. we are not satisfy their service. customer satisfaction is very worst.AND THE behave is very bad . they using very bad word for us... plz send this message to top level management...

i am hp gas consumer having no. is 817117 in rekha gas agency, walcutt compound, amravati, maharashtra.

I got a cylender which is leakage while regulator is turned off. many times a have given complaints, but mechanical came and said that in cylender there was an around 1 or 2 kg gas in, so this problem occured.
so please do the needful as early as.

I hope that a our problem will be solved within a days .

with regards

rajesh khade

sir we have hp gas connection we booked hp gas cylinder agency told your connection transfer to another place so not booked the cylinder so please verify my consumer no.
my consumer no. 509730 name : s g suresh kumar
my email id [protected]@gmail.com
mobile no.[protected]

hindustan petroleum gas ltd. — not receiving calls

I am MOHD. TARIQ from REWA (M.P.). my consumer no. is 000105.
At Pushkar enterprises dealer of H.P. GAS REWA calls are not been recieved for booking of the gas cylinder and we are to travel a long and go there for booking. And after booking also gas cylinder is not given for many days.

I had booked my cylinder 4 days ago still there's no email or sms from the gas agency o confirm my booking through the online method. If this is the service they render to the " valuable" customer then i think the respective person doesn't know or neither can understand the meaning of the word Valuable

Regina chandra
Dindigul
[protected]

Prem gas agency, sarita vihar, delhi-Consumer no 625767 booked through IVR[protected] Dt 13.01.12, Get cylinder on 22.01.12 with 3 kg less, Informed to Mr Gopal [protected] &visited by them, After that till Time cylinder less 3 kg with gas, Further no action, please help me & give the way.Thanks & regards

prashant kumar-625767
C 139 saurabh vihar, Jait pur
Delhi 110044
M [protected]/[protected]

Dear sir,
we have a poor service of HP gas in our town.
yaur service branch is named with "Om gas agency" in Palwal -haryana.
refil is soled mostlly to the blackist and the customers are not getting reffil only but also getting so many probleme from the service.

they book the refill after the 39 days of the Booking date but till today not received any type gas Cylender
.
A customer has to himself go to the agency to get d delivery of the refill.and I Have receved the delivery slip I have go gas agency last 5 day regular but not any type response

Sir you are requested to visit this agency once see how it is working.
thanking you

Consumer No 668186
Booking date 24/12/2011
Sant Ram Arora
Palwal

Dear Sir,

We are customer stay in Kandivali & wants to book a cylinder after 20 dayes but Not recived till date. The phone is not working for this number[protected]/82/83 & the number[protected]/28630947/28643575 always busy. i go to 3-4 time in u kandivali (w) HP gas Agencey Ther is a not responding Person. So kindly Sagest & Plz Provied The Rciponding Person Contac no


Regards,
Dinesh.
[protected]

I am holding gas connection with no 511921 with HPCL with distributor Mewar Jawa Gas agency, Udaipur Rajasthan. FIrstly they do not do booking upto 21 days after booking they are sending the cylinder upto 15-20 days time. last time I have to take one cylinder having 2.5Kg gas in Rs 100 and then my family can prepare and take food and we had to get food from outside for two days. Last month I had gone thru one news in News Paper that we can book the cylinder any time and it will take two days to deliver the cylinder by concerned agency. but distributor gives at least 8-10 days time to deliver the bbking and but they never deliver it before 15 days.

Pls look into the matter and help ur customers.

Regards,

Vishal mehta

hai, iam vinod hp gas customer ( consumer No 639610) booked on 6th feb ( booking No 279457 ) till now we have not recieved gas their no responce in ravi gas engency please conform when we get the gas we have single cylender.

thank you
vinod kumar
gmail ([protected]@gmail.com)

Hi,

This is a formal, Strong complaint against Narender Gas Agency - Noida[protected].
Though they never meet their SLA ..of providing the gas on time with usual excuses of Demand vs supply .

But this time they have gone a step ahead with their stealth attitude.
I had booked my refill on 6th march 2012, and I am yet to recieve the refill ...today is 22 nd march .
Today morning the HP Tempo was selling the cylinders in 'Black " for Rs 900 near my residence .

I would like to know how they intend to get me a refill ...and when ?

Pradeep
[protected]

customer care and phone system is very bad...
many times call on Ashirwad gas agency -bhosari mob- no.[protected] for gas not received & as per online message gas delevered on 29.3.12 . but not response properly

my name is sahota, from punjab, i never faced bad companies, but when v, selected HP, gas agency then V, relized that, how much bad companies
can disturb, life of any person.So HP is one of them.The stff is completely, disscusting.mainly the ludhiana HP agency staff is nonsence.Plz
do something or teach them sence. Thanks deeply:

Dear Sir/Madam,

This is Praveen Dugar (Consumer No 631222)

With ref to the above subjected matter here with I would like to bring to your immediate notice that from last more then 20 (Twenty) days I Mr.Praveen Dugar and my wife is continuously trying to book the refill and also doing regular follow up by visiting and calling your concerned office about the refill booking. As per your officials they had confirmed that in the same name Praveen Dugar one more consumer no (604111) is already exist, connection taken from Sri Shakti Gas Services M.R.Nagar.and due to which the refill booking is getting cancelled. In relates to this I would like to clarify that the copy of bill in which at the bottom it is clearly mentioned with agency Seal & Sign as the connection is transferred to Sri Ganesh Gas Service, No:119 Medavakkam Tank Road, Kilpauk, Chennai-600010 with new consumer no 631222.If the connection was already transferred to the said address then why my booking got cancelled? and even after the Transfer one refill was booked on 26/11/2011 and was delivered to us on 07/12/2012.Why such problem was not happened at the time of earlier booking. Yesterday[protected] when I visited agency again to check the status they says that as I had not booked the refill for more then 180 days the consumer no is blocked (SO Blocked).

Here I am not able to understand why suddenly all such harassing things are happening with us. From last more then one week we are having our food in Hotels and even for our newly born baby we have to get so many things done which is only possible if we have the refill with us. Having the Gas Connection also we are now in a position where we are seeking helps from our Neighbors and Hotels.More over our monthly budget is also now completely disturbed and unnecessarily we have west lots of money. We are not able to understand what needs to be done.

I request the concerned authorities to take immediate action.or else I hv to knock the door of Consumer Court.

To
The Joint Collector, Chittoor

Sir,

My name is O. Sudhakar, residing at D.No 2-71, Bestha Street, Extention, Puttur and our consumer number is 600820. Our agency name is VKRR Agency, Puttur, From three months i am suffering from supplier side he is not giving us proper supply and I booked cylnder on 20th of Septemebr, 2007 but even to day Im not received cyloder from the supplying agency (After 25 days), Everytime i have to go to his office and I contact over phone for LPG gas cylinder but after that he not giving response and reply answer that "we are not having Stock so you must wait till we will not get cylinders from HP company. hopefully this will help us.

O. Sudhakar, Puttur
Copy to the HP Gas Company

Dear Sir,

i have booked on date 18.09.2008. they have told 14 day within day. Till date i have not received from H.P gas

I am agree with this and face same problem.

I am a consumer of HP GAS, My consumer No. is 600541. our Area Dealer is Ganga Maa Chamunda Gas Agency, 37, 38, Indra Market, Station Malgodam Road, Kasganj(Etah) 207123, Utter Pradesh . I have booked gas on[protected], till today[protected] they have not delivered gas to me. Sir, please take some remedial action at your end urgently.

Thanking you.

Distributor Code-611680

I am totally agree with this, i am facing same problem with HP GAS Dealer

To
The Officer-in-Charge,
Customer Grievance Cell,
HP (Gas)Corporation Ltd.

Sir,
I am a consumer of HP GAS, My consumer No. is 610442. My Area Dealer is Mayur Vihar Phase III, New Delhi. I have booked gas on 30/06/2008, on the helpline booking number 1716. the booking bumber is 3 dated 30.06.2008. But till today they have not delivered gas to me. Further, the telephone number of dealer is no accesable. Therefore I am not able to talk to them directly.

Sir, please take some remedial action at your end urgently

I am a consumer of HP GAS, My consumer No. is 625873. our Area Dealer is M.S.Paul H.P.Gas Co.
Paul Bhawan, 25, R.B.C.Road .Kolkata-700028. I have booked gas on[protected]and the booking No. may be 24.Till today[protected] they have not delivered gas to me. Sir, It is not a complaint I just want to know the delivery possition of Gas. please inform me by mail.

Thanking you.
Regargs
partha [protected]

Hello,

I am also the customer of Hp gas.I have booked the refill on 5th of Feb 2009.But i have heard from the HP guys yet.Now almost a week gone.My id is --613040

Same Problem is with with me that nobody is picking the phone.

To
The Officer-in-Charge,
Customer Grievance Cell,
HP (Gas)Corporation Ltd.

Sir,
i m a consumer of HP GAS, My consumer no is 600298.our area dealer is MS/MODERN FUEL.gopeshwar pally, P.O.:Bishnupur, Dist:Bankura, West Bengal, Pin:722122. we are facing some rude and uncultural behaviour from our dealer in recent days. But our main problem is the non delivary of gas. It will take minimum 30 to 35 dayes after booking the gas cylinder is going to deliver. sometimes even more. and if we r going to complain on this matter they are threatning us in several ways. so i decided to go upstairs and make you inform the hole matter. sir please do the necessary steps and make me oblidge as we are facing a lot of problems. i n giving my ph no so that u can contact me by ph or email
FROM:
ASIT CHANDRA CHOUDHURY
TILBARI, P.O:BISHNUPUR,
DIST:BANKURA
WESTBENGAL
PIN:722122
PHONE:[protected]

It takes a lot to get a gas cylinder delivered. The agents seems to book the cylinders by themselves and do not deliver it on time.

Dear Sir,

I am very much regret to inform you that no one from the concerned HP Dealer [M/S. VANASTHALI GAS SERVICE[protected], VANASTHALIPURAM, HYDERABAD] has taken appropriate steps for providing an additional LPG Cylinder to me. Because I am having only single cylinder. Due to this, it is insufficient even for the maintenance of my family with a signle LPG cylinder. Particularly, I face more highly embarrass factor at the time of festival/guests coming. In this regard, I have approached personally for several times since last 6 months and the concerned In-charge is telling that, it will take another two months. Unfortunately, neither the In-charge nor any administrative authorities have accorded a careful consideration to my genuine difficulties. This complaint is being lodged after several requests of my family members to provide an extra/additional LPG cylinder under your rationing system.

I did not write to you earlier, but I simply spoke verbally to the concerned customer care assistants, whom I found haughty beyond the limit. He not only, did not entertain my complaint but also challenged me to write to higher authorities. I find his haughtiness is not keeping with the nature of his duties towards good customer relationship management. I am fed up with such type of rude behaviour and immoral harassment of the HP Dealer [M/S. VANASTHALI GAS SERVICE[protected], VANASTHALIPURAM, HYDERABAD]. Whereas, the other dealers are providing the same facilities to the needy consumers.

My consumer No. is 636235

Would you like to look into the matter and take pains to expedite the matter at your earliest possible?

An early action in the matter is solicited in order to remove the difficulties of the poor consumer of the area.

Thanking you,

Yours sincerely,

K V Madhava Rao
K Madhavi
Plot No. 176,
Hill colony,
Vanasthalipuram
Contact No. - [protected]

ABSENT OF DOOR LOCK

25.03.10

I have booked the HP gas cylinder by 13.03.10.not yet delivered.
Facing jenuine problem.Pls do the needful.
Subhash chandra Mukherjee
Consumer No.607319
2/6 R.P .Colony
KOlkata-33
Ph:[protected]

I think distribution system of Hp Gas is totally out of control. I Booked a gas on 10.03.2010 and till today 19.04.2010 I have not received it inspite of calling them atleast 10 times and also complain your cell atleast 2 times. But no action found. Kindly Please Check it immediately
My Consumer no 615054 & Gas Station name- Quick Gas Service-287 GT Road< Uttarpara / Hoogly
& Ph. No. 26638109& 26634582

I think distribution system of Hp Gas is totally out of control. I Booked a gas on 10.03.2010 and till today 19.04.2010 I have not received it inspite of calling them atleast 10 times and also complain your cell atleast 2 times. But no action found. Kindly Please Check it immediately
My Consumer no 615054 & Gas Station name- Quick Gas Service-287 GT Road< Uttarpara / Hoogly
& Ph. No. 26638109& 26634582

From Sandip Kumar Ghosh, Krishnagar, Nadia, West Bengal.
Customer No. 617987.

The price of the red colour 'booking handbook' is Rs.45 and the dealer charging the full amount from the customers. My question is - Is it perfectly priced? I think the standard price of such item will be Rs.15 - Rs.20 maximum. Don't you think so?
Please revise the price of the item and do the needful so that the customers do not feel it 'overcharged or overpriced'.

I am sufferer of lohiya Gas agency etawah -206001 UP, hocker of the gas agency charged 20 rs extra for home delivery. After pay extra money, he never delivered cylinder in time specially during festival season. in festival or marriage season they sell directly in black market and honest customer is waiting for gas cylinder.in this regard recently case for example - i booked gas on 17-02-12 but due to holi festival they sell all the cylinders in black market and not supplied the cylinder till 12-03-12. Kindly look in to matter and take necessary steps against said gas agency.

I am a consumer of H.P Gas bearing consumer no.610401. I have booked a cylinder on 13.05.12 (booking no.201464).but as yet I have not got the cylinder.My dealer name is FRONTIER ENTERPRISE at chittaranjan (w.b).I repeatedly trying to contact them over telephone. But they are not picking the phone.
please take some necessary action against the dealer

Gas Agency Name : Modern Fuel, Bishnupur, Bankura.
Visiting their office for a new connection for three years. Till day not able to collect the application form.. They are behaving like Mukesh Ambani. Telling 11000 waiting list.

HP SHOULD OPEN A NEW GAS AGENCY AT BISHNUPUR.

To
The Officer-in-Charge,
Customer Grievance Cell,
HP (Gas)Corporation Ltd.


Dear Sir,

I am a consumer of HP GAS, My consumer No. is 513134. My Area distributor is SURYA GAS AGENCY, Distributor Code : 19640000 . is not supply my booked cylinder from last three booking.
Please look in to this matter.

Area distributor :- SURYA GAS AGENCY
Hocker name:- Ratan singh


thanks and regards
Bansi lal bhoi
Mob.:- [protected]

From
RAJU DEY
Gopalganj.tantipara
Bishnupur . Bankura.
West Bengal.
To.
The officer in charge.
Customer grievance cell.
HP(gas) corporation Ltd.
Sir,
I am a consumer of HP gas, My consumer No is 629465, our Area Dealer is Modern Fuel, B.D.O office road, Bishnupur, Bankura, West Bengal. I have booked gas on 16.12.2015 till today they have not deliver.i have booked three times but, 2.1.2016.booked automatic, how it's prosibal .
Sir please take remedial action at your end urgently.

No delivery of lpg cylinder

I had booked gas (cn[protected] in first week of january.But till date the cylinder is not supplied from HP GAS CENTRE, PANIHATI, SODEPUR.Please take necessary action immediately. Regards CHITTA RANJAN CHOUGHURY ADARSHAPALLY KHARDAH

Register the mobile number for IVRS

Hi Sir, Please register the Mobile number: [protected] for consumer No:511570